Southbend StratoSteam STRE-3EZ, Owner'S Manual

Page: 22 / 56

S
ERVICE
S
TRATO
S
TEAM
EZ C
OUNTERTOP
S
TEAMER
P
AGE
22
OF
56 O
WNER
’
S
M
ANUAL
1189953 (10/08)
Figure 10
Steamer Not Heating Up Properly or Not Cooking Properly, “Power” Light is Lit
Steamer not heating properly or not cooking properly,
“Power” light is lit.
Check resistance between heating-cartridge contactor terminals
and replace heating cartridges as necessary (see page 24).
Replace door switch.
Reconnect door switch lead wires.
Door switch OK?
No Yes
Check door switch (see page 28).
Check water-level control sensor (see page 30).
Water-level control
sensor OK?
No Yes
Replace water-level
control sensor.
DISCONNECT POWER AT CIRCUIT BREAKER
Is water level at
normal level in cavity?
No Yes
Turn off steamer and check that it drains completely. If steamer
does not drain, check drain path for obstructions. Fill steamer
reservoir. Turn steamer back on and wait 10 minutes.
High-limit thermostats OK? No
Yes
Replace high-limit
thermostats as necessary.
DISCONNECT POWER AT CIRCUIT BREAKER
Check high-limit thermostats (see page 29).
Replace water solenoid.
Water solenoid OK?
No Yes
Check water solenoid (see page 31).
Check for loose or broken
wires (see wiring diagram).
If wiring is OK, remove screen
from strainer and clean or
replace as necessary.
Reassemble, reconnect, and
recheck the steamer. If water
still does not enter the
steamer, examine the water
solenoid and inline Y strainer
for obstructions or deposits.
Clean or replace as
necessary.
Check Cook-Idle Switch for
proper operation.
Check contactor (see page 26).
Replace contactor.
Contactor OK?
No Yes
Check for loose or broken
wires (see wiring diagram).
If wiring is OK, check that
heating cartridges are secure
(tighten to 75 inch-pounds of
torque).
Pressure switch OK? No Yes
Replace pressure switch.
Check pressure switch (see page 32).
Switch in COOK MODE? No
Yes
Set switch to
COOK MODE.