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Troubleshooting
Here are some simple solutions to problems which may affect the picture and sound.
Problem
Possible solution
No picture
No picture (screen is dark) and no sound. • Check the aerial connection.
• Connect the TV to the mains, and press the power switch on the
right side of the TV set.
• If the (standby) indicator is on, press
TV
on the remote
control.
The TV turns off automatically. (The TV
enters the standby mode.)
• Check if the Sleep Timer is activated (page 34).
No picture or no menu information from
equipment connected to the Scart
connector.
• Check that the optional equipment is on and press the
/
button repeatedly on the remote control until the correct input
symbol is displayed on the screen (page 38).
• Check the connection between the optional equipment and the TV.
Poor picture/Unstable picture
Double images or ghosting.
• Check aerial/cable connections.
• Check the aerial location and direction.
Only snow and noise appears on
the screen.
• Check if the aerial is broken or bent.
• Check if the aerial has reached the end of its serviceable life (3-5
years in normal use, 1-2 years at the seaside)
Dotted lines or stripes.
• Keep the TV away from electrical noise sources such as cars,
motorcycles, or hair-dryers.
No colour on colour programmes.
• Using the menu system, select the “Picture Adjustment” menu and
select “Reset” to return to the factory settings (page 26).
• If you set the “Power Saving” function to “Reduce,” picture colours
may become dimmer (page 28).
Some tiny black points and/or bright
points on the screen.
• The picture of the display is composed of pixels. Tiny black points
and/or bright points (pixels) on the screen, do not indicate a
malfunction.
The picture is too bright.
Picture (stripe) noise.
• Using the menu system, select the “Picture Adjustment” menu and
select “Picture Mode” Then select the desired picture mode (page
25).
• Make sure that the aerial is connected.
• Keep the aerial cable away from other connecting cords.
• Do not use 300-ohm twin lead cables as interference may occur.
Additional Information
