Sony Walkman NWD-B103, Operation Manual

Page: 25 / 36

NWD-B103 / B105 / B103F / B105F. GB. 3-210-125-14(1) NWD-B103 / B105 / B103F / B105F. GB. 3-210-125-14(1)
Symptom Cause/Remedy
Noise is generated. • A device emitting radio signals, such as a mobile phone is being
used near the player.
 When using such devices as mobile phones, keep them away
from the player.
• Audio data is damaged.
 Delete the audio file(s) then transfer again. When
transferring audio files, close any other applications to avoid
file damage.
Buttons do not work.
• The HOLD switch is set to the direction of the arrow (

).

Rotate the HOLD switch to the opposite direction of the
arrow (  ) (  page 9).
• The player contains moisture condensation.

Wait a few hours to let the player dry.
• The remaining battery is low or insufficient.

Charge the battery by connecting to the computer (  page
12).

Even after charging the battery, nothing is changed, press the
RESET button to reset the player (

page 46).
Playback does not stop. • With the player, there is no difference between stopping and
pausing. When you press the  button,  appears and
playback pauses/stops.
It takes time to start up the player. • It may take time to start up the player if many files or folders are
stored on the player, or audio data transferred to the player has
a lot of ID3 tag information. Wait until the start-up animation
appears.
Troubleshooting (continued)
Symptom Cause/Remedy
The transferred songs cannot be
found.
• The built-in flash memory of the player was formatted using
Windows Explorer.

Format the built-in flash memory using the “Format” menu
of the player (

page 42).
• The player was disconnected from the computer while files were
being transferred.

Transfer usable files back to your computer and format the
built-in flash memory using the “Format” menu of the player
(

page 42).
There is no sound from the right
channel of the headphones. Or the
right channel sound is heard from
both sides of the headphones.
• The headphone jack is not fully inserted.

If the headphones are not connected correctly, sound will not
be output properly. Connect the headphones into the jack
until it clicks (

page 8).
Playback has stopped suddenly. • The remaining battery is insufficient.

Charge the battery by connecting to the computer (

page 12).
The player cannot format. • The remaining battery is low or insufficient.

Charge the battery by connecting to the computer (

page 12).
Operation (continued)
Troublesho
oting
Continued 