6
VGF-HS1 3-98-360-11(1)
Troubleshooting
Troubleshooting
If you have any problems with your Home Server, follow the steps below to search for a solution to your
problem before consulting our service contacts. If an error code and/or an error message is present, write it
down for your problem solving or later consultation.
1
Search this “Troubleshooting” for a solution.
You might want to search other sections of this User Guide as well. There may be tips and notes
in the instructions that might help you solve your problem.
2
Visit the support Web site at the following URLs:
http://esupport.sony.com/EN/VAIO/
for customers in the USA.
http://www.vaio-link.com
for customers in Europe.
You could find the latest support information and frequently asked questions and answers there.
3
If you still cannot solve your problem, see page 60 to find out more about getting help
or consult your sales representative.
Home Server
DLNA devices
Problem
Causes/measures
The VAIO Media software
does not indicate the sound
type (stereo, etc). when you
play the video content stored
on the Home Server with a
DLNA device.
The sound type indication is part of the software function and is not
supported on the DLNA device.
The VAIO Media software
shows the message notifying of
a failure to display a photo list
when you try to view the
photo content stored on the
Home Server with a DLNA
device.
When large photo content is stored on the Home Server, it takes some
time before a photo list appears. Move the content to another folder to
exclude it from the list. In addition, wait a while before viewing the
content when the photo list is displayed.
While you are playing the
content stored on the Home
Server with a DLNA device, a
communication error occurs
and the playback stops.
Connecting or removing a Wireless Adapter for the VGF-WA1
Wireless Digital Audio* while the playback process from a DLNA
device is in progress, restarts the DLNA server function of the Home
Server. Retry the playback on the DLNA device.
