68
VGF-HS1 3-98-360-11(1)
Problem
Causes/measures
The network window on your
personal computer does not
show the Home Server.
The work group name of the personal computer does not match the
one used on the Home Server. Assign the Home Server to the same
work group as the computer on the Basic Information page on the
Home Server Settings Page.
The IP address is not correct. Check if the Home Server has obtained
an IP address from your network router or Internet service provider.
Press the DISPLAY button several times to display the IP address of
the Home Server. If it begins with “169.,” it is not the IP address
obtained from the network router or the Internet service provider.
Check the network devices, including cables and hub devices for
appropriate connection.
Press and hold the CANCEL button on the Home Server for 10
seconds or longer to clear the administrator registration and the IP
address settings.
One Touch Copy
Problem
Causes/measures
You cannot copy the video
content captured with a
camcorder (“Memory Stick,”
DVD, or HDD Handycam) to
the Home Server.
The information file required for import to the Home Server, the
“INDEX.BDM” file on the “Memory Stick Duo” media for example,
has been deleted or renamed. Copy the content to a personal computer
first, and then copy them to the Home Server.
Connecting a USB flash drive
to one of the USB ports on the
Home Server does not turn on
the COPY indicator light.
The USB flash drive may have been formatted in a format type other
than FAT32. Be sure to use a compatible USB device. Use of the USB
flash drive is not supported on the Home Server.
The used USB port is reserved for the Home Server backup function
and you cannot use it for the One Touch Copy function. Try another
USB port.
You cannot find the files that
you have copied with the One
Touch Copy function.
The file should be imported on the Home Server. Search other folders
for the file. To copy the same file again, select the option to import all
types of content on the One Touch Copy page on the Home Server
Settings Page.
