Sony VAIO VGN-UX300 Series Page 149 User Manual Download | Manualshive

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149

Troubleshooting

Troubleshooting

This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. Try these suggestions before visiting the Sony online support Web site at:

http://esupport.sony.com/EN/VAIO/

for customers in USA,

http://www.sony.ca/support

for customers in Canada,

http://esupport.sony.com/ES/VAIO/

for customers in Spanish speaking Latin American countries or areas, or

http://esupport.sony.com/ES/VAIO/BR/

for customers in Brazil.

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Computer

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System Security

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Battery

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Built-in MOTION EYE Camera

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Networking

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Bluetooth Technology

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Optical Discs

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Display

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Printing

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Microphone

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Speakers

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Pointing Device

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Keyboard

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Floppy Disks

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Audio/Video

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Memory Stick Media

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Peripherals

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Summary of Contents for VAIO VGN-UX300 Series

Page 1: ...N User Guide Personal Computer V G N U X 3 0 0 S e r i e s ...

Page 2: ...e Battery Pack 25 Shutting Down Your Computer Safely 29 Using Your VAIO Computer 30 Using the Keyboard 31 Using the Touch Panel 32 Using the Pointing Device 34 Using Special function Buttons 36 Blocking Unintentional Operations 37 Using the Built in MOTION EYE Camera 39 Using the Memory Stick Media 43 Using the Internet 48 Using Wireless LAN WLAN 49 Using the Bluetooth Functionality 56 ...

Page 3: ...ltiple Monitors Function 81 Connecting an External Microphone 83 Connecting a Universal Serial Bus USB Device 84 Connecting a Printer 87 Connecting an i LINK Device 88 Connecting to a Network LAN 89 Customizing Your VAIO Computer 90 Setting the Password 91 Using Fingerprint Authentication 102 Setting Up Your Computer with VAIO Central 123 Using the Power Saving Modes 124 Managing Power with VAIO P...

Page 4: ...ng the Battery Pack 140 On Using Headphones 141 On Handling Memory Stick Media 142 On Handling the Hard Disk 143 On Using the Folding Stand 144 On Using the Adapter Holding Band 146 On Using the Wrist Strap 147 On Replacing the Multi pointer Cap 148 Troubleshooting 149 Computer 150 System Security 157 Battery 158 Built in MOTION EYE Camera 160 Networking 163 Bluetooth Technology 166 Optical Discs ...

Page 5: ...176 Microphone 177 Speakers 178 Pointing Device 179 Keyboard 181 Floppy Disks 182 Audio Video 183 Memory Stick Media 184 Peripherals 185 Support Options 186 Sony Support Information 186 Program Support Information 189 ...

Page 6: ...o provide state of the art personal computing External views illustrated in this manual may look slightly different from those of your computer Documentation Your documentation includes printed information and user guides to read on your VAIO computer Printed Documentation Welcome mat Contains an overview of connections setting up information etc Safety Information Contains safety guidelines and o...

Page 7: ...he Sony online support Web site at http esupport sony com EN VAIO for customers in USA http www sony ca support for customers in Canada http esupport sony com ES VAIO for customers in Spanish speaking Latin American countries or areas or http esupport sony com ES VAIO BR for customers in Brazil VAIO Recovery Guide Provides information about restoring individual software programs software drivers a...

Page 8: ...Selected models only Provides information about setting up Bluetooth wireless LAN and wireless WAN functionalities To access this on screen guide 1 Click Start and Help and Support 2 Click Manuals Specifications 3 Click SmartWi Connection Utility Guide ...

Page 9: ...he form of VAIO tutorials an escalation page containing support and contact information and various links to VAIO online support Web sites Backup Recovery Find information on how to back up and restore your operating system system software and your personal data Wireless Network Learn about wireless connections including Bluetooth Wireless technology and Wireless LAN Run utilities that include VAI...

Page 10: ...tart up your computer with only the supplied accessories connected and set up your system Upon completion connect one device for example a printer an external hard disk drive a scanner and so on at a time following the manufacturer s instructions Locating Controls and Ports page 11 About the Indicator Lights page 20 Holding Your Computer page 22 Connecting a Power Source page 24 Using the Battery ...

Page 11: ...he following pages Top A Air vent B Focus selection switch page 39 C Memory Stick Duo PRO Duo media slot page 44 D Memory Stick Duo PRO Duo media indicator page 20 E CAPTURE button page 39 Your computer supports Memory Stick Duo media and Memory Stick PRO Duo media with high speed and high capacity capabilities ...

Page 12: ...12 n N Getting Started Front A Left button page 34 B Right button page 34 C Center button page 34 D Launcher button page 36 E WIRELESS switch page 49 F Touch panel LCD screen page 32 ...

Page 13: ...13 n N Getting Started A Built in speaker monaural B Fingerprint sensor page 102 C Front camera MOTION EYE page 39 D Front camera MOTION EYE indicator page 20 ...

Page 14: ...14 n N Getting Started A Multi pointer page 34 B Zoom In Out buttons page 36 C Power indicator page 20 D POWER switch E Built in microphone monaural ...

Page 15: ... Rear camera MOTION EYE indicator page 20 C Stylus Slide up and pull out the stylus for touch panel operations D Air vents E WWAN antenna When using your computer in the vertical orientation rotate the antenna by 90 degrees counterclockwise On selected models only ...

Page 16: ...16 n N Getting Started Right A Strap holes Fasten the supplied wrist strap to your computer through either hole B Battery connector page 25 ...

Page 17: ...SB USB 2 0 port 1 page 84 B SIM card slot 2 Unscrew the screw and remove the cover to access the SIM card slot See the SmartWi Connection Utility Guide for more information C Air vent 1 Supports high full low speeds 2 On selected models only ...

Page 18: ...0 B Hard disk drive indicator page 20 C Num lock indicator page 20 D Caps lock indicator page 20 E Scroll lock indicator page 20 F Bluetooth indicator page 20 G WLAN Wireless LAN indicator page 20 H WWAN Wireless WAN indicator page 20 On selected models only ...

Page 19: ...19 n N Getting Started A DC IN port page 24 B Air vent C I O connector page 70 D Headphones jack page 74 E Microphone jack page 83 ...

Page 20: ...ates when data is read from or written to the built in flash memory or hard disk 1 Do not enter Sleep mode or turn off the computer when this indicator is on Num lock Press and hold the Fn key and press the Num Lk key to activate the numeric keypad Press it a second time to deactivate the numeric keypad The numeric keypad is not active when the indicator is off Caps lock Press the Caps Lock key to...

Page 21: ...tion is enabled 1 Your computer is equipped with either the built in flash memory storage or hard disk drive depending on the model you purchased See the online Specifications to find which storage device your model is equipped with 2 On selected models only Indicator Functions ...

Page 22: ...ropping of the computer from your palms Horizontal orientation This is the standard orientation of your computer and by default the buttons on the front are assigned the functions that help you use the computer comfortably in this orientation You can change the default button assignments with VAIO Central See Setting Up Your Computer with VAIO Central page 123 and find out more in its help file Th...

Page 23: ...Touch Launcher software Press the launcher button to start the software and select to rotate the screen view by 90 degrees clockwise You might additionally want to change the default button assignments for easier operations using VAIO Central The vertical orientation is represented as Rotational mode in VAIO Central ...

Page 24: ...wer cord into an AC outlet 2 3 Plug the cable attached to the AC adapter 3 into the DC IN port 4 on the computer or on the optional port replicator The shape of the DC In plug varies depending on the AC adapter To disconnect your computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not use your computer for a long period of time place ...

Page 25: ...ling the Battery Pack To install the battery pack 1 Turn off the computer 2 Slide the battery pack into the battery compartment until it clicks into place When your computer is directly connected to AC power and has a battery pack installed it uses power from the AC outlet This computer is designed to operate only with genuine Sony batteries ...

Page 26: ...omputer The computer automatically charges the battery pack the battery indicator light flashes in a double blink pattern as the battery pack charges When the battery pack is about 85 charged the battery indicator turns off Battery indicator light status Meaning On The computer is using battery power Blinks The battery pack is running out of power Double blinks The battery pack is charging Off The...

Page 27: ...t battery life The battery indicator light is on while you use the battery pack as a power source When battery life is nearly depleted both the battery and power indicator lights start flashing For some software applications and some peripheral devices your computer may not enter Hibernate mode even when battery life is low To avoid loss of data when using battery power you should save your data f...

Page 28: ...k while your computer is on and not connected to the AC adapter or if you remove the battery pack while the computer is in Sleep mode To remove the battery pack 1 Turn off the computer 2 Slide the battery release latches 1 inwards hold the latches and slide the battery pack away from the computer ...

Page 29: ... as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start the arrow next to the Lock button and Shut Down 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 30: ...Keyboard page 31 Using the Touch Panel page 32 Using the Pointing Device page 34 Using Special function Buttons page 36 Blocking Unintentional Operations page 37 Using the Built in MOTION EYE Camera page 39 Using the Memory Stick Media page 43 Using the Internet page 48 Using Wireless LAN WLAN page 49 Using the Bluetooth Functionality page 56 ...

Page 31: ...eyboard The keyboard on your computer is located underneath the touch panel LCD screen Slide up the screen to reveal the keyboard as shown below for operations Keep your fingers off the screen surface while sliding up the touch panel LCD screen ...

Page 32: ...ch panel operations Use of any other writing utensils such as a ball point pen may damage the touch panel surface Take out the stylus from the back of your computer and use it for the following actions on the touch panel LCD screen as well as handwritten entries This stylus is extendable Slide it out to its full length if necessary See Back page 15 for the exact location of the stylus stored on th...

Page 33: ... are provided to substitute for actions that are needed to perform certain software operations For example you can drag your stylus to the left to view the previous page on your active browser software To enable touch commands press on the touch panel LCD screen for a few seconds VAIO TOUCH COMMAND appears on the desktop to indicate the commands are now available Some touch commands are defined by...

Page 34: ...ve the pointer on the screen The harder you push the multi pointer the faster moves the pointer The following shows the default button assignments in the horizontal orientation left and the vertical orientation right You can use VAIO Central to change these button assignments See Setting Up Your Computer with VAIO Central page 123 and find out more in its help file To enable the default button ass...

Page 35: ...Push the multi pointer 1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button 3 twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Push the multi pointer 1 while pressing the left button 3 Scroll Push the multi pointer 1 while pressing the center button 5 In the vertical orienta...

Page 36: ...om in or zoom out Each click makes the screen view zoom in or out by 0 5 on a scale of 1 to 3 and cycles when zooming reaches its maximum or minimum level To restore the screen view in the actual size click that appears on the magnified screen view To help you navigate on the magnified screen view the hand tool is available to grasp a point on the view and drag it around To use the hand tool click...

Page 37: ...in progress To block such unintentional operations your computer is provided with the function to lock certain components of the computer Slide down the power switch to the HOLD position in the opposite direction of f on the switch until it clicks into place You will see the color of the hole on the power switch turns orange Additionally your computer screen will display a message and go blank to ...

Page 38: ...button Right button Center button Launcher button Multi pointer Zoom In Out buttons CAPTURE button Fingerprint sensor Activating this function will turn off the touch panel LCD screen and the screen will go blank To bring your computer back into Normal mode slide up the power switch in the direction of f on the switch ...

Page 39: ...se using VAIO Camera Utility This utility will automatically launch when you start the software that uses the camera For more information on VAIO Camera Utility see the help file on the software Front camera MOTION EYE 1 Use this camera for video conferences with instant messaging software Rear camera MOTION EYE 2 Use this camera for capturing still images and movies with VAIO Camera Capture Utili...

Page 40: ...otated the front and rear cameras are both disabled To use the rear camera MOTION EYE make sure to slide up the touch panel LCD screen The finder view on the main window shows mirrored image streams This is normal and captured still images will not be mirrored The finder view on the main window may show some noises for example horizontal streaks if you view a rapid moving object This is normal and...

Page 41: ...loseup capturing slide the focus selection switch to the position The focus selection switch is only effective for the rear camera MOTION EYE The focusing distance for closeup capturing is approximately 2 8 inches 7 cm from the lens 5 Press the CAPTURE button on your computer The current image in the finder view is captured and its thumbnail image is added to the thumbnail view at the bottom of th...

Page 42: ...ion switch to the position The focus selection switch is only effective for the rear camera MOTION EYE The focusing distance for closeup capturing is approximately 2 8 inches 7 cm from the lens 5 Press the CAPTURE button on your computer to start movie recording 6 When finished press the CAPTURE button once again to stop movie recording The first scene of the captured movie is added to the thumbna...

Page 43: ...the Memory Stick media visit the Memory Stick Web site at http www memorystick com en Your computer has been tested and found compatible with the Sony branded Memory Stick media with capacity of up to 4 GB that are available as of September 2006 However not all Memory Stick media that meet the same conditions as the compatible media are guaranteed of compatibility Inserting a Memory Stick media wi...

Page 44: ...etter depending on the configuration of the computer Be sure to hold the Memory Stick media with the arrow pointing in the correct direction as you insert it into the slot To avoid damaging your computer or the Memory Stick media do not force the Memory Stick media into the slot if you cannot insert it smoothly Do not insert more than one Memory Stick media into the slot Improper insertion of the ...

Page 45: ...ry Stick media when formatting the media Formatting the Memory Stick media erases the entire data on the media Avoid accidental erasure of your valuable data Do not remove the Memory Stick media from the slot while formatting the media This could cause a malfunction 1 Carefully slide the Memory Stick media into the slot until it clicks into place 2 Click Start and Computer to open the Computer win...

Page 46: ...N Using Your VAIO Computer 6 At the confirmation prompt click OK The formatting process starts It may take time to format the Memory Stick media depending on the media 7 Once completed click OK 8 Click Close ...

Page 47: ...computer The Memory Stick media ejects 3 Pull the Memory Stick media out of the slot Always remove the Memory Stick media gently or it may pop out unexpectedly Do not remove the Memory Stick media while the Memory Stick Duo PRO Duo media indicator is turned on If you do you may lose data Large volumes of data may take time to load so be sure the indicator is off before removing the Memory Stick me...

Page 48: ...xample a USB telephone modem an xDSL modem and a cable modem to your computer For the detailed instructions on connection setups and modem configuration see the manual that came with your modem You may also access the Internet through your wireless WAN network See the SmartWi Connection Utility Guide for more information ...

Page 49: ...u can still access information Internet intranet and network resources even in the middle of a meeting or as you move from one place to another You can communicate without an access point which means that you can communicate between a limited number of computers ad hoc Or you can communicate through an access point which allows you to create a full infrastructure network infrastructure Users in US...

Page 50: ...ual private networks and authentication WPA2 the second generation of WPA provides stronger data protection and network access control and is also designed to secure all versions of 802 11 devices including 802 11b 802 11a and 802 11g multi band and multi mode In addition based on the ratified IEEE 802 11i standard WPA2 provides government grade security by implementing the National Institute of S...

Page 51: ...stence of obstacles between such devices the radio conditions the ambient environment that includes existence of walls and materials of such walls and the software in use Deploying IEEE 802 11b and IEEE 802 11g products on the same wireless network may reduce the communication speed due to radio interference Taking this into consideration the IEEE 802 11g products are designed to reduce the commun...

Page 52: ... controller or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home If the wireless connection is initiated by the VAIO computer channel 11 will be selected If the wireless connection is initiated by peer wireless LAN equipment the wireless LAN communication will make use of the channel selected by the peer wireless LAN eq...

Page 53: ...click on the taskbar to display the Wireless Device Switch window Select your desired wireless option s and click OK 2 Click Start and Control Panel 3 Click View network status and tasks under Network and Internet 4 Click Set up a connection or network on the left pane The Set up a connection or network window appears 5 Select an option to specify the ad hoc network settings and click Next 6 Follo...

Page 54: ...he Sony Access Point The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see ...

Page 55: ...ess option s and click OK 3 Click Start and Control Panel 4 Click View network status and tasks under Network and Internet 5 Click Manage wireless networks 6 Click Add 7 Follow the on screen instructions See the online Specifications to see whether your model supports the Bluetooth functionality and or the IEEE 802 11a b g standard To disconnect from a wireless network Turn off the WIRELESS or WIR...

Page 56: ...in open space Users in USA Please see the SmartWi Connection Utility Guide for setting up Bluetooth functionality For instructions on how to access the SmartWi Connection Utility Guide see Non printed Documentation page 7 Users in Canada Please see the following for setting up Bluetooth functionality To connect to a Bluetooth device 1 Turn on the WIRELESS switch 2 Double click on the taskbar to di...

Page 57: ...same time on your computer Size of file being exchanged Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference from the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performan...

Page 58: ...ral characteristics of Bluetooth technology connecting multiple Bluetooth devices to your computer may cause bandwidth congestion resulting in poor performance of the devices Bluetooth Security The Bluetooth wireless technology has an authentication function which allows you to determine with whom you choose to communicate With the authentication function you can avoid any anonymous Bluetooth devi...

Page 59: ...IO Computer Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer a mobile phone a PDA a headset a mouse or a digital camera without the use of any cables ...

Page 60: ...uetooth functionality For setting up and using the Bluetooth functionality see the help file on the Bluetooth utility software To see the help file 1 Right click the Bluetooth icon on the taskbar and select Help from the menu Stopping the Bluetooth Connection To stop the Bluetooth connection turn off the WIRELESS switch The Bluetooth indicator turns off ...

Page 61: ...ooth icon on the taskbar and select Bluetooth Settings from the menu The Bluetooth Settings window appears and Add New Connection Wizard automatically starts 4 If the Add New Connection Wizard window does not appear click New Connection The Add New Connection Wizard window appears 5 Select Express Mode Recommended and then click Next The wizard searches for Bluetooth devices in range and lists ava...

Page 62: ...ect the headset from your computer 1 Right click the Bluetooth icon on the taskbar and select Bluetooth Settings from the menu The Bluetooth Settings window appears 2 Right click the headset icon and select Disconnect from the menu 3 Click Yes ...

Page 63: ... LAN Adapter page 70 Connecting an Optical Disc Drive page 71 Connecting External Speakers page 74 Connecting an External Display page 75 Selecting Display Modes page 80 Using the Multiple Monitors Function page 81 Connecting an External Microphone page 83 Connecting a Universal Serial Bus USB Device page 84 Connecting a Printer page 87 Connecting an i LINK Device page 88 Connecting to a Network L...

Page 64: ... Using Peripheral Devices Connecting the Port Replicator Attaching the supplied port replicator enables you to connect additional peripherals to your computer such as an i LINK device and an external display ...

Page 65: ...e port replicator and the AC outlet while using the port replicator this may cause data damage or hardware malfunctions A i LINK IEEE 1394 S400 port page 88 B MONITOR VGA port page 75 C Hi Speed USB USB 2 0 ports page 84 D Network Ethernet port 100BASE TX 10BASE T page 89 E DC IN port page 66 F DC IN indicator G AV Out jack page 77 H Hi Speed USB USB 2 0 port page 84 Supports high full low speeds ...

Page 66: ...rt Replicator To attach your computer to the port replicator To prevent loss of unsaved data be sure to turn off your computer before attaching it to the port replicator 1 Disconnect all peripherals from the computer 2 Attach the guide holder 1 to the port replicator ...

Page 67: ...sing Peripheral Devices 3 Plug one end of the power cord 2 into the AC adapter 3 and the other end into an AC outlet 4 Plug the cable attached to the AC adapter 3 into the DC IN port 4 on the port replicator 5 ...

Page 68: ... Turn on the computer Use the AC adapter supplied with your computer Keep the battery pack installed on your computer when attaching the computer to the port replicator Do not move your computer while attached to the port replicator this may detach the port replicator and cause damage to the port replicator and the computer ...

Page 69: ...off your computer before disconnecting it from the port replicator To disconnect your computer from the port replicator 1 Turn off the computer and the connected peripherals 2 Slide the computer up along the guide holder and away from the port replicator To disconnect the port replicator completely from AC power unplug the AC adapter ...

Page 70: ...the supplied display LAN adapter 1 to the I O connector 2 on the bottom of your computer to expand connectivity to the computer The display LAN adapter has the following ports A AV Out jack page 77 B Monitor VGA port page 75 C Network Ethernet port 100BASE TX 10BASE T page 89 ...

Page 71: ...Disc Drive Make sure to connect an external optical disc drive before you launch any preinstalled CD DVD software To connect an optical disc drive 1 Attach your computer to the port replicator See Attaching Your Computer to the Port Replicator page 66 2 Plug one end of an i LINK cable not supplied 1 to an external optical disc drive not supplied 2 and the other end to the i LINK port 3 on the back...

Page 72: ...nnect the external optical disc drive 2 to a AC power source 4 with an AC adapter See the manual that came with your external optical disc drive for the detailed instructions on connecting the i LINK cable and the AC adapter to the drive ...

Page 73: ...nnect an optical disc drive 1 Close all software applications accessing the optical disc drive 2 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 3 Select the optical disc drive you want to disconnect 4 Click Stop The Stop a Hardware device window appears 5 Make sure the optical disc drive is selected and click OK A message appears stating it is...

Page 74: ... external speakers 1 Plug the speaker cable 1 into the headphones jack 2 i 2 Plug the other end of the speaker cable to the external speaker 3 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use Do not place floppy disks on the speakers their magnetic field may damage the data on the disks ...

Page 75: ...ry screens On the Windows operating system you can also use an external display to set up multiple monitors Connecting a Computer Display You need the supplied port replicator or display LAN adapter to connect a computer display to your computer To connect a computer display 1 If necessary plug one end of the display s power cord 1 into your display and the other end into an AC outlet 2 Plug the d...

Page 76: ...er To connect a multimedia computer display 1 Plug the power cord of your multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 not supplied into the monitor VGA port 3 a on the port replicator or on the display LAN adapter 3 Plug the speaker cable 4 into the headphones jack 5 i on the computer 4 Plug the microphone cable 6 into the microphone jack 7 m on the computer ...

Page 77: ...ur computer To connect a TV to your computer 1 Plug the power cord of your TV 1 into an AC outlet 2 Plug one end of an audio video cable 2 into the AV Out jack 3 T on the port replicator or on the display LAN adapter and the other to the TV 3 Switch the input channel of the TV to external input 4 Set up the TV configuration system ...

Page 78: ...an S VIDEO port you can use this port as an alternative means of connection See the manual that came with your peripheral for more information on installation and use If the display resolution of your computer is more than 1024 x 768 pixels a part of the image cannot be displayed on your TV The hidden area on your TV can be seen by moving the cursor on the computer If you want to display the full ...

Page 79: ...our computer To connect a projector 1 Connect the power cord 1 of your projector into an AC outlet 2 Plug an RGB signal cable 2 not supplied into the monitor VGA port 3 a on the port replicator or on the display LAN adapter 3 Plug an audio cable 4 not supplied into the headphones jack 5 i 4 Plug the RGB signal cable and the audio cable into the jack and port on the projector 6 ...

Page 80: ...lay 1 Right click on the desktop and select Personalize from the shortcut menu 2 Click Display Settings The Display Settings window appears 3 Follow the on screen instructions to change the settings You may not be able to display the same contents on your computer screen and the external display or projector at the same time depending on the type of your external display or projector Before turnin...

Page 81: ...o drag objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that your computer does not enter Sleep or Hibernate mode while you are using Multiple Monitors mode otherwise the computer may not return to No...

Page 82: ... desktop and select Personalize from the shortcut menu 2 Click Display Settings The Display Settings window appears 3 Follow the on screen instructions to change the settings Additionally you can set the display colors and resolution for each display and customize the Multiple Monitors mode ...

Page 83: ... need to use a sound input device for example to chat over the Internet you need to plug in an external microphone not supplied To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 84: ...en moving the computer with USB devices connected avoid any shock or force to the USB ports Do not put the computer into a bag or carrying case when it has USB devices connected Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can now use your USB mouse not supplied 3 ...

Page 85: ... connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port 1 you prefer to use 2 Plug the USB floppy disk drive cable 2 into the USB port Your USB floppy disk drive 3 is now ready for use When using a USB floppy disk drive do not apply force on the USB port This may cause a malfunction ...

Page 86: ... a USB floppy disk drive 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 3 Select the floppy disk drive you want to unplug 4 Click Stop The Stop a Hardware device window appears 5 Confirm that the floppy disk drive can be safely removed from the system 6 Click OK A message appears stating i...

Page 87: ...ter Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer To connect a printer using the USB port 1 Plug the power cord 1 of your printer into an AC outlet 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 not supplied into the USB port and the other end to your printer ...

Page 88: ...may not be available depending on the country or area of your residency An i LINK connection with other compatible devices is not fully guaranteed The i LINK connection varies depending on the software applications operating system and i LINK compatible devices you use See the manual that came with your software for more information Check the working conditions and OS compatibility of i LINK compa...

Page 89: ...ttings and devices needed to connect to the network ask your network administrator Your computer can be connected to the network with the default settings Telephone lines cannot be connected to the network LAN connector on your computer If the network LAN connector is connected to the telephone lines mentioned below high electric current to the connector may cause damage overheating or fire Home i...

Page 90: ... Among other things you will learn how to use and customize the look of your Sony software and utilities etc Setting the Password page 91 Using Fingerprint Authentication page 102 Setting Up Your Computer with VAIO Central page 123 Using the Power Saving Modes page 124 Managing Power with VAIO Power Management page 128 Protecting the Hard Disk page 131 ...

Page 91: ...assword machine password and user password The machine password is provided for users with administrator rights on the computer to change all the setup options on the BIOS setup screen as well as to start the computer The user password is provided for other standard users to allow for changing some of the BIOS setup options as well as starting the computer To set the user password you must first s...

Page 92: ...ars 3 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security Press the space bar to change the setting from Disabled to Enabled 6 Pr...

Page 93: ...ey and press F2 key several times when the VAIO logo appears 3 Enter the machine password for Enter Password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spac...

Page 94: ...logo appears 3 Enter the machine password for Enter Password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Passwor...

Page 95: ...er the user password for Enter Password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press...

Page 96: ...emory or hard disk Once you set the user password you will have to enter the password along with the power on password if set after the VAIO logo appears You cannot start your computer with the master password If you forget the master password or the keyboard fails which is critical to password entry no bypass is possible and the data stored on the built in flash memory or hard disk will not be ac...

Page 97: ... Disk Password and then press the Enter key The password entry screen appears 4 Select Enter Master and User Passwords and press the Enter key 5 Select Continue on the warning screen and press the Enter key 6 Enter the master password twice and press the Enter key The password should be up to 32 alphanumeric characters including spaces long 7 Enter the user password twice and press the Enter key T...

Page 98: ...sword enter your power on password for Enter Password 3 Press the or key to select Security to display the Security tab select Hard Disk Password and then press the Enter key The password entry screen appears 4 Select Change Master Password or Change User Password and press the Enter key 5 Enter the current password once and then a new password twice 6 Press the Enter key 7 Press the Enter key whe...

Page 99: ...your power on password for Enter Password 3 Press the or key to select Security to display the Security tab select Hard Disk Password and then press the Enter key The password entry screen appears 4 Select Enter Master and User Password and press the Enter key 5 Enter the current password for Enter Current Hard Disk Master Password and press the Enter key leaving everything else blank 6 Press the ...

Page 100: ...e set the Windows password in conjunction with the fingerprint authentication functionality you can substitute fingerprint recognition for password entry when turning on your computer For more information see Using Fingerprint Authentication page 102 To add the Windows password 1 Click Start and Control Panel 2 Click the User Accounts and Family Safety icon 3 Click the User Accounts icon 4 Click C...

Page 101: ...assword 5 In the Current password field enter your current password 6 In the New password and Confirm new password fields enter a new password 7 Click Change password To remove the Windows password 1 Click Start and Control Panel 2 Click the User Accounts and Family Safety icon 3 Click the User Accounts icon 4 Click Remove my password 5 In the Current password field enter the current password that...

Page 102: ... you share a computer with other people you can skip user selection as well Quick Web site access Once you have registered your user information user accounts passwords etc for Web sites in the password bank you can substitute fingerprint authentication for entering required information and access the password protected Web sites Access to the data in the encrypted locked archive You can unlock en...

Page 103: ...for any loss or modification of your data that might have occurred during the course of repair In case the built in flash memory or hard disk has to be initialized for example after the repair work the fingerprint templates will be lost You will have to enroll them all over again The maintenance and management of data concerning fingerprint authentication must be carried out at your own risk Sony ...

Page 104: ...int sensor Keep your finger in contact with the fingerprint sensor while swiping Let the fingerprint sensor take about one second to scan your fingerprint It may be hard to enroll or recognize your fingerprint if your finger is dry or wet wrinkled injured dirty The soiled fingerprint sensor may cause poor recognition performance Wipe off the fingerprint sensor regularly with a soft cloth Use a len...

Page 105: ...nrolled for logging onto your system using the Power on Security feature You can also select the finger of which fingerprint you want to use for the Power on Security feature later 1 Click Start All Programs Protector Suite QL and Control Center The Fingerprint Control Center window appears 2 Click Fingerprints and Initialize 3 Read the license agreement select I Accept the terms of the License Ag...

Page 106: ...word registration will be prompted 1 Click Yes on the prompt window 2 Enter your password twice and click OK 7 Enter the Windows password and click Next The Enrollment Hints window appears 8 Select the Run interactive tutorial check box and click Next The Fingerprint Tutorial window appears 9 Read the tutorial information and click Next ...

Page 107: ...rint sensor four times to perform a swipe test and then click Next The Enrollment window appears See To scan a fingerprint page 109 for the scan procedure Swipe the same finger for the swipe test If you fail a swipe test four times click Try again and perform the swipe test again ...

Page 108: ...erprints and Enroll or Edit Fingerprints The Welcome window appears 3 Click Next 4 Enter the Windows password and click Next You can substitute fingerprint authentication for the Windows password entry Swipe the finger with the enrolled fingerprint across the fingerprint sensor 5 Go to step 8 in To enroll a fingerprint page 105 and follow the rest of the procedures To add a fingerprint click a but...

Page 109: ...ingerprint sensor Place your fingertip flat in the center of the fingerprint sensor Scan your fingerprint from the top joint of the finger to the fingertip Keep your finger in contact with the fingerprint sensor while swiping Fingerprint enrollment may fail if you move your finger too fast or too slow Let the fingerprint sensor take about one second to scan your fingerprint ...

Page 110: ... Windows passwords see Setting the Password page 91 To log onto Windows If your fingerprints are enrolled for your user account you will be able to substitute fingerprint authentication for password entry when logging onto Windows 1 Swipe the finger with the enrolled fingerprint across the fingerprint sensor when the Windows log on window appears Windows launches You can log onto your user account...

Page 111: ...ed if you have not set the power on and hard disk passwords in advance 3 Select the Enable power on security using fingerprints check box and click OK 4 Click Fingerprint and Enroll or Edit Fingerprints The Welcome window appears 5 Click Next 6 Enter the Windows password and click Next 7 Click to cancel the Run interactive tutorial check box and click Next The Power on Security message box appears...

Page 112: ...y feature Once the Power on Security feature has been enabled any additional fingerprints you enroll will be used for fingerprint authentication with the feature To exclude such fingerprints from authentication follow these steps You need to set the power on and hard disk passwords and enable the Power on Security feature in advance to exclude fingerprints 1 Click Start All Programs Protector Suit...

Page 113: ... fingerprint authentication functionality you need to add a password bank entry for the Web site To add an entry to the password bank 1 Visit the desired password protected Web site to display the user account and password entry window 2 Enter your user information user account password etc 3 Swipe the finger with the enrolled fingerprint across the fingerprint sensor to display the menu 4 Select ...

Page 114: ...sword protected Web site to display the user account and password entry window A message balloon appears to indicate that you have a password bank entry for the site 2 Swipe the finger with the enrolled fingerprint across the fingerprint sensor 3 Click Yes on the confirmation window If a security warning window appears click Yes or OK to proceed You can always type your user information that has b...

Page 115: ...rams Protector Suite QL and Control Center The Fingerprint Control Center window appears 2 Click Settings and User Settings 3 Swipe the finger with the enrolled fingerprint across the fingerprint sensor The User Settings window appears 4 Click the Registrations tab 5 Select the desired entry name from the list and click Export 6 Enter a file name and click Save 7 Enter a password twice and click O...

Page 116: ...int Control Center window appears 2 Click Settings and User Settings 3 Swipe the finger with the enrolled fingerprint across the fingerprint sensor The User Settings window appears 4 Click the Registrations tab 5 Click Import 6 Select an exported file and click Open 7 Enter the password that you used for export and click OK 8 Click OK ...

Page 117: ...les or Keep original files depending on whether you want to remove or retain the original file or folder The archive extension will be uea for the archive including encrypted multiple files or folders or ueaf for the archive including a single encrypted file To add a file or folder to the existing encrypted archive 1 Right click the desired file or folder and select Add to existing encrypted archi...

Page 118: ...u 2 Swipe the finger with the enrolled fingerprint across the fingerprint sensor Unlocking the archive enables you to access the files or folders included in the archive To lock the encrypted archive 1 Right click the desired archive and select Lock from the menu For more information see the help file on the Protector Suite QL software ...

Page 119: ...he application launcher feature you must assign an application to the enrolled fingers in advance To assign an application to your finger 1 Click Start All Programs Protector Suite QL and Control Center The Fingerprint Control Center window appears 2 Click Settings and User Settings 3 Swipe the finger with the enrolled fingerprint across the fingerprint sensor The User Settings window appears 4 Cl...

Page 120: ... will display the menu Changing an Application Assignment to Your Finger To change an application assignment to your finger 1 Click Start All Programs Protector Suite QL and Control Center The Fingerprint Control Center window appears 2 Click Settings and User Settings 3 Swipe the finger with the enrolled fingerprint across the fingerprint sensor The User Settings window appears 4 Click the Applic...

Page 121: ...1 Click Start All Programs Protector Suite QL and Control Center The Fingerprint Control Center window appears 2 Click Settings and User Settings 3 Swipe the finger with the enrolled fingerprint across the fingerprint sensor The User Settings window appears 4 Click the Applications tab 5 Select the desired finger and click Delete 6 Click OK ...

Page 122: ...se the enrolled fingerprints 1 Turn on the computer 2 Press and hold the Fn key and press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer press and hold the Fn key and press F2 key several times when the VAIO logo appears 3 Press the or key to select Security to display the Security tab 4 Press the m key to select Clear Fingerprint Data and press the...

Page 123: ... for system behavior To use VAIO Central 1 Click Start All Programs and VAIO Central The VAIO Central window appears 2 Click the System Information tab 3 Select the desired control item and change the settings 4 Once finished click OK The setting of the desired item has been changed Some of the control items will not be visible if you open VAIO Central as a standard user ...

Page 124: ... you should be aware that the computer will automatically enter Hibernate mode if the remaining battery charge becomes short regardless of the power management setting you select If the battery level falls below 10 percent you should either attach the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack Using Normal Mode This is the normal sta...

Page 125: ...ny key If you slide up in the direction of f on the switch and hold the power switch for more than four seconds your computer will turn off automatically You will lose any unsaved data Your computer comes out of Sleep mode quicker than out of Hibernate mode If the power switch is in the HOLD position you can slide it up in the direction of f on the switch to return to Normal mode Sleep mode uses m...

Page 126: ...eep mode To avoid this you can change the Sleep mode settings To change the Sleep mode settings 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings under the current power plan 3 Change the time to put the computer to sleep and click Save Changes ...

Page 127: ...on the switch The computer returns to its previous state If you slide up in the direction of f on the switch and hold the power switch for more than four seconds your computer will turn off automatically If you do not use your computer for a long period of time place the computer into Hibernate mode This power saving mode saves you the time of shutting down or resuming Hibernate mode requires more...

Page 128: ...nagement When you start the computer a power status icon appears on the taskbar This icon indicates what kind of power source you are using at that time for example AC power Click this icon to display the window showing your power status VAIO Power Management functionalities are added to the Windows Power Options Properties To activate VAIO Power Management 1 Right click the power status icon on t...

Page 129: ...m maximum power management to no power management To activate a VAIO Power Management power scheme 1 Right click the power status icon on the taskbar and select Power Options 2 Select a power plan The power scheme has been activated If necessary you can change advanced power settings Follow these steps 3 Click Change plan settings under the current power plan 4 Click Change advanced power settings...

Page 130: ...er Management Viewer icon For launching VAIO Central see Setting Up Your Computer with VAIO Central page 123 To change the power scheme Select the desired power scheme from the drop down list on VAIO Power Management Viewer To view performance with the power scheme modified with VAIO Power Management When both VAIO Power Management and VAIO Power Management Viewer are running VAIO Power Management...

Page 131: ...hazards you must first activate VAIO HDD Protection To activate VAIO HDD Protection 1 Click Start All Programs and VAIO Central 2 Click Security on the Categories tab and double click Hard Disk Drive Protection Settings The setup window appears 3 Select the Activate hard disk drive protection check box 4 Select one of the desired sensitivity level 5 Click OK For more information click Help on the ...

Page 132: ...ng Your Computer page 135 On Using the Built in MOTION EYE Camera page 137 On Handling Floppy Disks page 138 On Handling Discs page 139 On Using the Battery Pack page 140 On Using Headphones page 141 On Handling Memory Stick Media page 142 On Handling the Hard Disk page 143 On Using the Folding Stand page 144 On Using the Adapter Holding Band page 146 On Using the Wrist Strap page 147 On Replacing...

Page 133: ...appears in a while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the manufacturing pro...

Page 134: ...sudden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from the AC outlet Use t...

Page 135: ... subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the computer may cause a malfunction Provid...

Page 136: ...find the nearest center or agent see Sony Support Information page 186 or visit the Sony online support Web site Make sure you disconnect the power cord before cleaning your computer To avoid losing data if your computer is damaged back up your data regularly Make sure to put your computer into the supplied protective pouch before you carry the computer The supplied protective pouch is not shock r...

Page 137: ...ght get into the scope of the built in MOTION EYE camera regardless of your computer s power state as it may cause a malfunction of the camera The built in MOTION EYE camera is disabled while videos or still images are imported from an i LINK compatible device connected to the i LINK port ...

Page 138: ...of heat Keep floppy disks away from any liquid Do not let them get wet When you are not using your floppy disk always remove it from the floppy disk drive and use a storage case If the floppy disk comes with an adhesive label make sure that the label is properly affixed If the edge of the label is curled up the label may stick to the inside of the floppy disk drive and cause a malfunction or damag...

Page 139: ...solvents such as benzine thinner alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining ...

Page 140: ...d heat builds up in the battery pack This is normal and is not cause for concern Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock If you are not using your computer for a long period of time remove the battery pack from the computer to prevent damage to the battery...

Page 141: ...ffic hazard and is illegal in some areas It can also be potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Page 142: ... Do not let Memory Stick media get wet Do not use or store Memory Stick media in a location subject to Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick media Be sure to make a backup copy of your valuable data Keep the Memory Stick media out of reach of children There is a risk of s...

Page 143: ... device to prevent losing data due to mechanical vibration shock or dust you should be careful when handling your computer To avoid damaging your hard disk Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not tur...

Page 144: ...prop up position is not robust in terms of materials Do not exert pressure on the stand when setting it up To set up the stand follow these steps 1 Attach the folding stand 1 along with the guides on the back of your computer Insert the folding stand so that its VAIO logo surface comes in contact with the back of your computer ...

Page 145: ...tand inwards 3 Insert the narrower end into the slit on the other and pull it up until it clicks into place There are two pairs of notches on the narrower end of the folding stand so that you can adjust the position of your computer at two angles ...

Page 146: ...our computer for bundling the display LAN adapter the AC adapter and the power cord together when you are not using them with your computer Make sure to put them in proper place as shown below Make sure to insert the display LAN adapter from its I O connector end until the adapter fits into place ...

Page 147: ...e to fasten the supplied wrist strap to your computer through one of the strap holes and wear it when you use the computer on your palms Do not grasp the wrist strap to carry your computer around as it may cause the computer to hit against something resulting in damage to the computer ...

Page 148: ...p at the tip of the multi pointer is a consumable When it wears out replace it with one of the two supplied spare caps Make sure to put the spare cap firmly in place Make sure that the side with a small projection 1 of the spare cap faces upwards when putting it ...

Page 149: ...n Canada http esupport sony com ES VAIO for customers in Spanish speaking Latin American countries or areas or http esupport sony com ES VAIO BR for customers in Brazil Computer page 150 System Security page 157 Battery page 158 Built in MOTION EYE Camera page 160 Networking page 163 Bluetooth Technology page 166 Optical Discs page 170 Display page 171 Printing page 176 Microphone page 177 Speaker...

Page 150: ...splay make sure it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Disconnect the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack reattach the AC adapter and then slide up the power switch in the direction of f on the switch...

Page 151: ... the confirmation prompt press the Enter key 5 Select Exit Setup and press the Enter key At the confirmation prompt press the Enter key Your computer restarts If this occurs frequently contact an authorized Sony Service Center To find the nearest center or agent see Sony Support Information page 186 or visit the Sony online support Web site What should I do if the power indicator Green lights but ...

Page 152: ...es not turn off press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Shut Down If the Windows Security window appears click Shut Down Turning off your computer with the Ctrl Alt Delete keys or the power switch may cause loss of unsaved data If your computer still does not turn off slide up in the direction of f on the switch and hold the power switch until the comput...

Page 153: ... hold the power switch until the computer turns off Turning off your computer with the power switch may cause loss of unsaved data What should I do if the battery indicator is flashing and my computer does not start This symptom could be due to the battery pack not being installed properly To resolve this symptom turn off your computer and remove the battery pack Then install the battery pack to t...

Page 154: ...This is normal Because your computer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the CPU s current speed instead of the maximum speed What should I do if Windows does not start showing a message when I start my computer If you enter a wrong power on password three times consecutively the Enter Onetime Password message appe...

Page 155: ...nce in this case is not guaranteed What should I do if I cannot remember the BIOS password If you have forgotten the BIOS password contact an authorized Sony Service Center to reset it A reset fee will be charged To find the nearest center or agent see Sony Support Information page 186 or visit the Sony online support Web site Why does it take time before my computer starts If Norton Internet Secu...

Page 156: ...ions for your computer screen to turn off Change the originally selected VAIO s screen saver What should I do if I cannot boot my computer from the external device connected to the computer To boot your computer from the external device for example the USB floppy disk drive and the USB i LINK optical disc drive you need to change the boot device Turn on your computer press and hold the Fn key and ...

Page 157: ...indows updates by doing the following Your computer must be connected to the Internet before you can receive updates 1 Connect to the Internet 2 Double click the Windows Security Alerts icon on the taskbar 3 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the Norton Internet Security software program current with t...

Page 158: ... AC power even if the battery pack is installed When should I recharge the battery pack When the battery level falls below 10 percent When both the battery and power indicators blink When you have not used the battery pack for a long period of time When should I replace the battery pack If the battery power is still low after charging it the battery pack may be reaching the end of its life and sho...

Page 159: ...e using battery power Your computer can enter Hibernate mode while using battery power but some software programs and peripheral devices prevent the system from entering Hibernate mode If you are using a program that prevents the system from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 127 for information on how you can manually activate Hibe...

Page 160: ...rizontal streaks if you view a rapid moving object This is normal and does not indicate a malfunction If the problem persists restart your computer Why are captured images poor in quality The images captured under the fluorescent lamp may show reflection of the light A dark portion in captured images may appear as a noise Why do captured images contain dropped frames and audio interruptions The ef...

Page 161: ... to the mismatch between lighting output frequency and shutter speed To reduce flicker noise change the placement angle of your computer or the brightness of camera images In some software applications you can set an appropriate value to one of the camera properties e g LightSource Flickness etc to eliminate flicker noise Why is the video input from the built in MOTION EYE camera suspended for a f...

Page 162: ... software for the camera Follow these steps 1 Click Start Control Panel Hardware and Sound and Device Manager 2 Double click Imaging devices 3 Right click the device name for your camera and click Update Driver Software What should I do if my computer becomes unstable when it enters a power saving mode while the built in MOTION EYE camera is in use Do not place your computer into Sleep or Hibernat...

Page 163: ...s under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 Right click the power status icon on the taskba...

Page 164: ...he wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstructions or closer to any access point you may be using If you are using a wireless LAN access point the device may be temporarily o...

Page 165: ...munication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 163 to change the settings What are channels Wireless LAN communication occurs on divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access point see conn...

Page 166: ... or you may not be able to communicate with the device What should I do if I cannot find the Bluetooth device with which I want to communicate Check that the Bluetooth functionality of the device with which you want to communicate is on See the other device s manual for more information If the device with which you want to communicate is already communicating with another Bluetooth device it may n...

Page 167: ...ustom Bluetooth security level is selected click the Default level button 4 Click OK The data transfer distance can be shorter than 33 feet 10 meters depending on existing obstacles between the two devices on radio wave quality and on the operating system or the software in use Move your computer and Bluetooth devices closer to each other If the device with which you want to communicate is already...

Page 168: ...cted by distance and obstructions You may need to move your computer away from obstructions or closer to the device to which it is connected Identify and remove obstacles between your computer and the device to which it is connected Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference from th...

Page 169: ...a dynamic IP address to the device and fails Do not specify IP addresses when using a PAN Why can t I use the Bluetooth functionality when I log onto my computer as a user with a standard user account The Bluetooth functionality may not be available to a user with a standard user account on your computer Log onto the computer as a user with administrator rights Why can t I connect to a Bluetooth d...

Page 170: ...esive label could cause a write error or other damage What should I do if I cannot write data to DVD media Make sure you are using the correct DVD recordable media Check which DVD recordable format is compatible with the optional external optical disc drive Note the possibility that some brands of DVD recordable media do not work The preinstalled software on your computer does not support copying ...

Page 171: ...ource and turned on Make sure the power indicator shows the power is on If your computer is using battery power make sure the battery pack is installed properly and is charged See Using the Battery Pack page 25 for more information If the display mode is set to the external display select on VAIO Touch Launcher Why can t I view the whole screen image of a DVD video on my TV screen The screen resol...

Page 172: ...before you start it To change the screen resolution follow these steps 1 Right click the desktop and select Personalize from the shortcut menu 2 Click Display Settings The Display Settings window appears 3 Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution How do I switch the display output from my screen to TV See Selecting Display Modes page ...

Page 173: ...n videos In this case lower the resolution of the LCD screen To change the screen resolution follow these steps 1 Right click the desktop and select Personalize from the shortcut menu 2 Click Display Settings The Display Settings window appears 3 Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution You can confirm the value of the total available...

Page 174: ... To change the color quality follow these steps 1 Click Start and Control Panel 2 Click Adjust screen resolution under Appearance and Personalization 3 Select appropriate color quality from the Colors drop down list Some software may not support the rotated screen view Use your computer in the horizontal orientation to use such software What should I do if the external display stays blank If you c...

Page 175: ...ws Aero follow these steps 1 Click Start and Control Panel 2 Click Customize colors under Appearance and Personalization 3 Click Open classic appearance properties for more color options The Appearance Settings window appears 4 Select Windows Aero from the Color scheme options on the Appearance tab 5 Click OK ...

Page 176: ... saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Control Panel 2 Click Printer under Hardware and Sound 3 Right click the printer icon and select Properties 4 Click the Ports tab 5 Click to cancel the Enable bidirecti...

Page 177: ...bleshooting Microphone What should I do if my microphone does not work If you are using an external microphone make sure the microphone is turned on and is properly plugged into the microphone jack on your computer ...

Page 178: ...y pack is installed properly and is charged If your speakers require external power make sure the speakers are connected to a power source See the manual that came with your speakers for more information What should I do if I cannot hear sound from my speakers If your computer is using battery power make sure the battery pack is properly installed and is charged If you are using a program that has...

Page 179: ...eys to close the application window If the Alt Fn F4 keys do not work click Start the arrow next to the Lock button and Restart to restart your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not work slide up in the direction of f on th...

Page 180: ...ration may make a gap between the pointer position and the point of the screen you have actually touched with the stylus Therefore you may not be able to move the pointer to the edge of the screen to show the hidden taskbar if you specify the setting to hide the taskbar automatically In this case click Start All Programs Touch Panel and Calibration to display the screen for calibration and tap a l...

Page 181: ...e keyboard configuration follow these steps 1 Click Start and Control Panel 2 Click Clock Language and Region and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator is off If the Num lock indicator ...

Page 182: ... indicator on the floppy disk drive to turn off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by inserting the USB connector with the USB icon facing upward into the USB port 5 Restart the computer by clicking Start the arrow next to the Lock button and Restart What should I do if I cannot write data to a fl...

Page 183: ...y used only to designate that a product contains an IEEE 1394 connection The procedure to establish an i LINK connection may vary depending on a software application an operating system and a compatible i LINK device Not all products with an i LINK connection can communicate with each other See the manual that came with your compatible i LINK device for more information on operating conditions and...

Page 184: ...n To format a Memory Stick media page 45 Why can t I save music files onto my Memory Stick media Copyright protected music cannot be checked out to any Memory Stick media other than those with the MagicGate logo Use of recorded music requires permission from the copyright holders Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources Can I copy i...

Page 185: ...t Try using another USB port on your computer The driver could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may prevent a devi...

Page 186: ... screen help files You can find the help files from the help menu under the specific program 3 Operating System Online Support Your computer comes preinstalled with a Microsoft Windows operating system For operating system support you can visit Microsoft customer support at http support microsoft com directory 4 Sony Computing Support This service provides instant access to information on commonly...

Page 187: ...call Sony directly In order to receive the fastest and most efficient services please have the following information readily available 1 Your VAIO computer model You can find it at the lower right corner of the display on the notebook and in the same place on the front panel of the CPU on the desktop 2 Your computer s serial number You can find it on the back or bottom of the notebook or on the ba...

Page 188: ...n Argentina 011 6770 SONY 7669 In Mexico In Mexico City 5002 9819 In the Mexican Republic 01 800 759 7669 In Colombia 01 800 550 7000 In Peru 0 801 1 7000 or 511 6100 In Chile Sony answers 800 261 800 From cellular phones 02 754 6333 In Venezuela 0 800 1 SONY 00 0 800 1 7669 00 In Panama 800 2050 In Brazil 11 3677 1080 ...

Page 189: ...O Telephone 888 4 SONY PC 888 476 6972 For users in Canada Web site http www sony ca support Telephone 888 4 SONY PC 888 476 6972 For users in Spanish speaking Latin American countries or areas Web site http esupport sony com ES VAIO For users in Brazil Web site http esupport sony com ES VAIO BR For contacts about third party software products see the following Adobe Photoshop Elements Premiere Re...

Page 190: ...ite http www aol com AOL Music Now America Online Inc For users in USA and Canada Web site http www premiumservices aol com AOL Explorer America Online Inc For users in USA and Canada Web site http www aol com AOL Toolbar America Online Inc For users in USA and Canada Web site http help aol com help ...

Page 191: ...software see Program Support Information page 189 Ask Toolbar IAC Search Media Inc For contacts about the software see Program Support Information page 189 Bluetooth Utility TOSHIBA Corporation For contacts about the software see Program Support Information page 189 Cingular Connection Manager Cingular Wireless For contacts about the software see Program Support Information page 189 ...

Page 192: ... DVDs by adding chapter menus backgrounds and menu screens You are only a few clicks away from your own DVDs For contacts about the software see Program Support Information page 189 DVgate Plus software Sony Electronics Inc Connect a compatible digital video camera to your computer s i LINK port and capture video clips and still images Edit clips from your video add new clips and combine clips int...

Page 193: ... and you must activate the software before you can use it Product activation procedures will be detailed during initial launch of the software activation requires Internet access This software has an expiration date of 60 days from the date of first use at which time the software will operate under reduced functionality mode limiting end user options and operations Microsoft Corp For users in USA ...

Page 194: ...Web site http browser netscape com Norton Internet Security Symantec Corporation For users in USA and Canada Web site http www symantec com techsupp PenPlus for VAIO PC Sony Electronics Inc PenPlus for VAIO PC will allow you to write or draw directly on the screen with the stylus or create sticky note reminders For contacts about the software see Program Support Information page 189 ...

Page 195: ...n page 189 Quickbooks Free Starter Edition Intuit Inc For users in USA and Canada Web site http www intuit com support quicken Roxio Easy Media Creator 9 Suite Sonic Solutions For users in USA and Canada Web site http support sonic com SmartWi Connection Utility Sony Electronics Inc SmartWi Connection Utility allows you to easily switch between the various wireless components Wireless LAN Wireless...

Page 196: ...formation page 189 SonicStage Mastering Studio software Sony Electronics Inc Use SonicStage Mastering Studio software to record songs from analog records or cassette tapes into your computer and output them to CDs DVDs or audio files in WAV format For contacts about the software see Program Support Information page 189 System Mechanic 6 iolo technologies LLC For users in USA and Canada Web site ht...

Page 197: ...AIO Camera Capture Utility Sony Electronics Inc VAIO Camera Capture Utility is provided for capturing still images and movies with the external camera connected to a USB port or an i LINK port on your computer or with the built in MOTION EYE camera on your computer For contacts about the software see Program Support Information page 189 VAIO Camera Utility Sony Electronics Inc VAIO Camera Utility ...

Page 198: ...about the software see Program Support Information page 189 VAIO Edit Component Sony Electronics Inc VAIO Edit Component provides enhanced editing functionality when using Adobe Premiere Pro or Adobe Premiere Elements on your VAIO computer For contacts about the software see Program Support Information page 189 VAIO HDD Protection Sony Electronics Inc VAIO HDD Protection allows you to customize yo...

Page 199: ... network For contacts about the software see Program Support Information page 189 VAIO Security Center Sony Electronics Inc Sony cares about your VAIO personal computer The VAIO Security Center highlights some of the security features your machine includes For contacts about the software see Program Support Information page 189 VAIO Touch Launcher Sony Electronics Inc VAIO Touch Launcher allows yo...

Page 200: ...ts about the software see Program Support Information page 189 WinDVD software for VAIO computers InterVideo Inc For users in USA and Canada Web site http www intervideo com jsp Support jsp Telephone 510 651 0888 Xdrive America Online Inc For users in USA and Canada Web site http www xdrive com support Zoom Utility Sony Electronics Inc The Zoom Utility will allow you to magnify a portion of the sc...

Page 201: ... 2007 Sony Corporation n ...

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