170
Troubleshooting
Optical Discs
What should I do if I cannot write data to CD media?
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Make sure you neither launch any software application nor allow any to launch automatically, not even a screen saver.
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Stop using the keyboard.
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If you are using a CD-R/RW disc with an adhesive label affixed, replace it with one with no affixed adhesive label. Using
a disc with an affixed adhesive label could cause a write error or other damage.
What should I do if I cannot write data to DVD media?
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Make sure you are using the correct DVD recordable media.
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Check which DVD recordable format is compatible with the optional external optical disc drive. Note the possibility that
some brands of DVD recordable media do not work.
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The preinstalled software on your computer does not support copying DVD movies. Macrovision or a similar video
protection technology prevents users from copying DVD movies. Copying a DVD movie would be a copyright infringement
and therefore illegal.
