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Getting help
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If the above method does not work, slide the power switch and hold it for at least four seconds. This
turns off the power.
If your computer locks up while playing a CD-ROM, stop the CD-ROM, and shut down the computer by
pressing
<Ctrl>+<Alt>+<Delete>
, and then click
Shut Down
.
My software program locks up or crashes
Contact the software publisher or designated provider for technical support.
My touchpad interprets a single tap as a double-click
Open the
Mouse
icon in the
Control Panel
and change the button assignments in the
Mouse Properties
dialog box. One of the buttons is assigned to the double-click action.
My mouse does not work
Check that the mouse is plugged into the USB connector.
If you are using an optional Sony USB mouse, check that the appropriate driver and mouseware are
properly installed.
About the display
My LCD does not display anything
Check that the computer is plugged into a power source and that it is turned on.
Check that the power indicator on the front panel of the computer is on.
Check that the battery packs are inserted properly and that they are charged.
Adjust the brightness of the LCD.
The computer may be in LCD (video) standby mode. Press any key to activate the display.