Getting Help
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Procedure for a System Recovery
1
Turn on your computer (using AC power only) and insert the Sony
Product Recovery CD-ROM in the CD-ROM drive.
2
Shut down your computer (to do this, slide the power switch forward
and hold it for more than four seconds).
3
Wait ten seconds and turn on your computer again.
4
Choose OK to confirm that you have read and accepted the Microsoft
End-User License Agreement.
5
The system recovery screen appears next. If you're really sure that
you do not mind losing all your data, choose 'yes'.
6
You will get a final warning. If you choose 'Go', all data will be
removed permanently and the recovery process will start.
If your computer does not start the system recovery utility.
Refer to your
Customer Service Guide
to call VAIO-Link by phone or by fax.
Performing an Application Recovery.
The application recovery utility allows you to reinstall individual applica-
tions.
Reinstallation of a program can fix the problems encountered in a program
that does not run correctly anymore.
Procedure for an application recovery
1
Turn on your computer (using AC power only) and wait until
Windows 98 is booted up.
2
Insert the Recovery CD. The Install Manager now loads
automatically.
3
When the Install Manager menu appears, follow the on-screen
instructions to choose the application you want to recover.
✍
The recovery process takes between 10 to 20 minutes to complete.
✍
You must run the Recovery CD from Windows 98.
The application will not run from DOS.
✍
When performing an application recovery, you do not lose data.
