Getting Help
67
Troubleshooting
This section describes how to solve common problems you may
encounter when using your computer. Many problems have simple
solutions, so try these suggestions before you call VAIO Link.
My computer doesn’t start
❑
Check that the computer is plugged into a power source and that it is
turned on. Check that the power indicator on the front panel of the
computer indicates that the power is on.
❑
Check that the battery is inserted properly and that it is charged.
❑
Make sure there is no diskette in the floppy disk drive.
❑
Confirm that the power cord and all cables are connected firmly, as
described in “Connecting Peripheral Devices” on page 33.
❑
If you plugged the computer into a UPS, make sure the UPS is turned
on and working.
❑
If you are using an external display, check that it is plugged into a
power source and turned on. Check that the brightness control is
adjusted correctly. See the manual that came with your display for
details.
❑
Moisture condensation may have occurred. Do not use the computer
for at least one hour and then turn on the computer.
My LCD does not display anything
❑
Check that the computer is plugged into a power source and that it is
turned on. Check that the power indicator on the front panel of the
computer is on.
❑
Check that the battery pack is inserted properly and that it is charged.
❑
The computer may be in LCD (Video) Standby mode. Press any key
to activate the display.
❑
The video output may be directed to an external display attached to
the port replicator. Press Fn+F7 until video output appears on the
LCD.
✍
When you reconnect devices, be sure to turn off the computer as described in “Shutting
Down Your Computer” on page 13. If you turn off the computer in other ways, it may result
in data loss.
