Sony PCV-RXA842 Online Help Center (VAIO User Guide) User Manual Download Page 59

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Why does the Windows operating system stop responding during shutdown?

The Windows operating system may not shut down properly for many reasons, including incompatible or conflicting drivers,
damaged files, or non-responsive hardware. For troubleshooting information, you can search Windows Help.

Click

Start

in the Windows taskbar and select

Help and Support

. The VAIO Help and Support Center menu

appears.

Select

Fixing a Problem

and then select

Startup and Shut Down problems

. A list of specific problem topics

appears on the right side of the dialog box.

Select

Startup and Shutdown Troubleshooter

. Follow the on-screen instructions according to your specific

situation.

Page 59

Summary of Contents for PCV-RXA842 Online Help Center (VAIO User Guide)

Page 1: ...ctionality The information provided here is designed to help you to become familiar with the hardware and software applications included with your system View the Latest Updates for your computer View the VAIO Computer Specifications which describes your computer s hardware configuration and preinstalled software information Page 1 ...

Page 2: ...ultimedia computer combines audio video and information technology features Unpacking Your Computer Planning An Ergonomic Work Space Locating Controls And Ports Setting Up Your Computer Turning On Your Computer Registering Your Computer Setting Up Your Dial up Connection Turning Off Your Computer Page 2 ...

Page 3: ...n of your VAIO computer To view this online information 1 Click Start in the Windows taskbar then click Help and Support 2 From the VAIO Help and Support Center menu click VAIO User Guide 3 Click the Welcome link The Welcome page displays in the right side frame 4 Click the link in the text View the VAIO Computer Specifications which lists your computer s hardware configuration and preinstalled so...

Page 4: ...rd Hold the mouse with a relaxed hand and use your whole arm to move it Take breaks during sessions with your computer Excessive use of the mouse or a joystick may strain muscles or tendons Furniture and posture Sit in a chair with good back support and armrests Adjust the level of the chair so your feet are flat on the floor A footrest may make you more comfortable Sit with relaxed upright postur...

Page 5: ...i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Please refer to the documentation that came with your compatible i LINK device for information on operating...

Page 6: ...e the online specifications sheet for optical drive information 2 Optical drive 2 See the online specifications sheet for optical drive information 3 Floppy disk drive Reads and writes data from and to a 3 5 inch floppy disk 4 Floppy disk drive access indicator Light is green while reading and writing data from and to a floppy disk 5 Optical drive access indicator Light is amber while reading and ...

Page 7: ...ject button Ejects a disc from Optical drive 1 10 Optical drive 2 eject button Ejects a disc from Optical drive 2 11 Memory Stick media slot Reads and writes data from and to a Memory Stick media 12 Floppy disk eject button Ejects a floppy disk 13 Universal Serial Bus 2 0 USB ports 2 High speed connections for compatible USB devices For your convenience your computer includes USB and i LINK ports ...

Page 8: ...system may vary based on the configuration you purchased Back panel 1 Mouse port Connection for a PS 2 mouse 2 Keyboard port Connection for a PS 2 keyboard 3 Printer port Connection for a parallel device such as a printer or scanner 4 Monitor port The monitor port location may vary between models Connection for a display 5 i LINK 6 pin port IEEE 1394 Connection for a compatible digital device Page...

Page 9: ...ort location may vary between models Connection for a standard display 9 Monitor DVI port DVI port is not available on all models Connection for a DVI monitor 10 Telephone jack Connection for a telephone cable optional to the computer 11 AC Input port Connection for the supplied power cord 12 Ethernet port Connection for a 10BASE T 100BASE TX Ethernet interface The port marked with Network is for ...

Page 10: ...er may not be equipped with all of these hardware features and the location of the controls ports and jacks may vary from the illustrations shown in this section See the online specifications sheet for your system s configuration Page 10 ...

Page 11: ...g the display cable into the Monitor port 2 If necessary plug the display cable into the rear of the display To connect a display Install your equipment so that you can easily reach the power outlet in the event of an emergency Page 11 ...

Page 12: ...e back of the right speaker 2 Plug the cable attached to the back of the right speaker into the Headphones jack 3 Plug the jack end of the AC adapter cord into the DC In jack on the back of the right speaker and plug the other end into a grounded AC wall outlet or power strip To connect the speakers Page 12 ...

Page 13: ...Connecting the keyboard and mouse 1 Plug the keyboard cable into the Keyboard port on the back of the computer 2 Plug the mouse cable into the Mouse port To connect the keyboard and mouse Page 13 ...

Page 14: ...To connect the modem cable Your computer has a protective sticker covering the Ethernet port located on the rear panel Connect only 10BASE T and 100BASE TX cables to the Ethernet port Using other cables or a telephone cable may result in an electric current overload and can cause a malfunction excessive heat or fire in the port For help on connecting to a network see your network administrator Pag...

Page 15: ...Connecting the power cords 1 Plug the power cord into the back of the computer 2 Plug both the display and power cords into a grounded AC wall outlet or a power strip To connect the power cords Page 15 ...

Page 16: ...splay a dialog box that prompts you to restart your computer Respond to this prompt immediately 1 Press the power switch on the computer to turn on the power 2 Press the power switch on the display to turn on the power 3 Press the power switch on the right speaker to turn on the power To turn on your computer Page 16 ...

Page 17: ...oot problems you may be having with your computer Limited warranty Protect your investment See the Warranty Card for more details You are prompted to register your computer the first time you turn on the unit Follow the on screen instructions to complete the registration process If you are not able to register your computer during the first session you are provided with additional registration opp...

Page 18: ...nt to Accessories point to Communications and then click New Connection Wizard The Location Information window appears Location Information window 3 Enter in your information as requested Click OK The Phone and Modem Options window appears Phone and Modem Options window 4 Click to select your dialing location and then click OK The New Connection Wizard appears New Connection Wizard window Page 18 ...

Page 19: ...5 Follow the on screen instructions to finish setting up your dial up connection Page 19 ...

Page 20: ...ion Respond to any prompts about saving your documents 3 Wait for your computer to turn off automatically the power indicator light turns off 4 Turn off any peripheral devices connected to your computer If you plan to turn off your computer for a short period of time you may want to use Stand by mode instead About the power switch If your system stops responding press and hold the Power switch for...

Page 21: ...computer may not be equipped with all of the hardware features described in this section depending on the system configuration purchased To view the specific hardware configuration for your computer see the online specifications sheet About Your Hard Disk Drive Partition i LINK Compatibility VAIO Action Setup Changing The Sony Software Window Design Using The Memory Stick Media Slot Using The PC C...

Page 22: ...rive on your computer has been formatted with two partitions C and D Some Sony software applications save files to the D partition This prevents large video captures from consuming the available space on your C partition To maintain optimum system performance you should defragment your computer s D partition regularly Page 22 ...

Page 23: ...applications if applicable 2 Click Start in the Windows taskbar and select All Programs 3 Point to Accessories point to System Tools and then select Disk Defragmenter The Disk Defragment dialog box appears 4 Select Action from the menu bar and click Analyze It may take a long time to complete defragmentation depending on the data capacity and current utilization of your computer s hard disk drive ...

Page 24: ...435 VMC IL4615 VMC IL4635 VMC IL6615 and VMC IL6635 Sony computer supplies accessories and peripherals can be purchased from your local retailer from the Sony VAIO Direct Web site at http www sonystyle com i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and co...

Page 25: ...patible i LINK device and on your computer Plug the i LINK cable connector into this port 2 Plug the other end of the cable into the corresponding 4 or 6 pin i LINK port on your computer See the instructions that came with your i LINK device for more information on installation and use Page 25 ...

Page 26: ...s Shortcut Keys The programmable S Keys are set to launch the following applications S1 Microsoft Outlook Express S2 Microsoft Internet Explorer S3 SonicStage S4 PictureGear Studio S5 MovieShaker S5 Giga Pocket On selected models equipped with Giga Pocket features S6 VAIO Help and Support Page 26 ...

Page 27: ...ws taskbar to launch VAIO Action Setup 3 Click the S Key you want to change 4 From the Select Application dialog box click the option for the desired type of function The corresponding applications appear in the list box on the right 5 Select an application from the list Click Next You can drag an application to place it into the list box 6 The Confirmation Application Name window appears Click Ne...

Page 28: ...Changing The Sony Software Window Design You can select from different window designs for certain Sony software applications and create your own personal computing environment Page 28 ...

Page 29: ... 5 Click Apply 6 The UI Design Selector window design changes The window design for your Sony software will match the UI Design Selector window 7 To try another selection click or then click Apply 8 When you have made your selection click OK The UI Design Selector closes and the Sony software window design displays You may only use this feature with compatible UI Design Selector software Page 29 ...

Page 30: ...esigned for exchanging and sharing digital data with similarly equipped products To insert a Memory Stick media 1 Use your fingertip to pull open the upper front panel cover as shown Opening the front panel PCV RZ series model shown 2 Insert the Memory Stick media into the Memory Stick media slot Inserting the Memory Stick Media PCV RZ series model shown 3 If the media does not insert easily remov...

Page 31: ... Memory Stick media do not support AVI file playback First copy the AVI file to your hard disk drive and then playback the file To protect data on Memory Stick media from accidental changes Memory Stick media contain a write protect tab The write protect tab prevents accidental changes to information recorded on your Memory Stick media When you slide the write protect tab to the LOCK position your...

Page 32: ...ructions supplied with your PC Card To insert a PC Card 1 Use your fingertip to pull open the lower front panel cover as shown Opening the lower front panel PCV RZ series model shown 2 With the label facing up insert the PC Card into the PC Card slot Inserting a PC Card 3 Push the PC Card gently into the slot The card is automatically detected and the Safely Remove Hardware icon appears in the Win...

Page 33: ...ars Click OK 4 When the message Safe to Remove Hardware appears push the PC Card Eject button on the front panel of the system unit You may need to extend the Eject button out from the computer before you can eject the card Removing a PC Card PCV RZ series model shown 5 When the PC Card ejects from the PC Card slot remove it by holding the edges and pulling it out carefully If you eject the PC Car...

Page 34: ...ion for your computer see the online specifications sheet Insert two AA batteries supplied into the remote control as shown in the illustration Inserting batteries into the remote control Under normal use the AA batteries may last up to six months If your remote control does not operate properly the batteries may need to be replaced If your remote control is not being used for extended periods of ...

Page 35: ...ance on your system For more information on upgrading your computer see the computer s System Reference Manual You can download the System Reference Manual from the Sony Web site at http www sony com pcsupport Overview Removing the Side Panel Installing an Add on Card Installing Memory Replacing the Lithium Battery Installing an Additional Hard Disk Drive Replacing the Side Panel Page 35 ...

Page 36: ...d in this section If such a station is not available use these precautions Avoid working in a carpeted area Do not handle materials that may produce or hold static electricity such as cellophane wrappers Ground yourself by maintaining continuous contact with an unpainted metal portion of the chassis while performing the procedure When removing a slot cover avoid rough handling that may damage comp...

Page 37: ...tab on the upper right side of the rear panel and pull it back until the side panel releases 4 Lift the side panel away from the unit and set aside Removing the side panel If you remove the side panel immediately after you shut down your computer the components may be too hot to touch Wait until the internal parts of the system unit cool down before you attempt to remove the side panel Page 37 ...

Page 38: ...heral devices such as your printer 2 Unplug your computer and any peripheral devices 3 Remove the side panel See To remove the side panel 4 Locate an available expansion slot Remove the slot cover s screw and then remove the slot cover When removing a slot cover be careful not to damage components on the system board or add on cards You may need to temporarily remove add on cards or other componen...

Page 39: ...8 Reconnect all peripheral devices and the power cord and then turn on the computer Page 39 ...

Page 40: ...peripheral devices 3 Remove the side panel See To remove the side panel 4 Gently place the unit on its side If necessary remove any cables add on cards or other components to access the DIMM slots 5 Locate the memory module s you wish to remove 6 Push down on the latches located on both sides of the module to gently eject it from the slot 7 Grasp one edge of the module and lift it out Store the mo...

Page 41: ...M into the slot 10 Press down evenly against the module s upper corners The end latches snap into position holding the module in place To avoid damaging a DIMM slot move the end latches slightly outward to relieve pressure The module clicks into place 11 Reinstall any components or add on cards you may have removed 12 Reinstall the power supply by following these steps 1 Rotate the power supply un...

Page 42: ... battery with the plus side up Installing a lithium battery 7 Replace the side panel See To replace the side panel The values stored in the CMOS memory are now reset to the factory default values Run the Setup utility to reset the date time passwords and other changes you may have made to the BIOS settings If you do not wish to customize your BIOS settings do not run the Setup utility Dispose of t...

Page 43: ...omputer model number The model specific support page appears 3 Under Documentation click System Reference Manual or System Reference Guide Make sure you observe the proper safety precautions when you upgrade your Sony computer See Before you upgrade your computer To install an additional hard disk drive 1 Shut down your computer and turn off all peripheral devices such as your printer 2 Unplug you...

Page 44: ... the drive Replacing the drive holder 13 Replace the side panel See To replace the side panel 14 Reconnect the power cord to your computer To identify additional hard disk space When you initialize the new hard disk drive it must be configured as an extended partition in Windows NT file system NTFS format 1 Log on to Windows as Administrator 2 Click Start in the Windows taskbar then right click My...

Page 45: ...8 Follow the wizard s instructions to complete the process The Windows XP operating system recognizes the new hard disk drive and applies the NTFS format Page 45 ...

Page 46: ...acing the Side Panel To replace the side panel 1 Align the tabs on the side panel to the chassis rim 2 Press the side panel firmly against the unit until it snaps into place Replacing the side panel Page 46 ...

Page 47: ...stem and Application Recovery CD s You can restore your system individual software applications or drivers using the Recovery CDs Using The System Recovery CD s Using The Application Recovery CD s Page 47 ...

Page 48: ...r you purchased The System Recovery process removes all software that you may have installed since you started using your computer Reinstall any applications that were not included with the computer when you purchased it If you experience a problem with your computer reinstalling an individual application or device driver may correct the problem You may not need to recover the entire contents of y...

Page 49: ...rd disk drive You can set the partition sizes for both the Drive C and Drive D The original preinstalled operating system and software applications are restored Factory Default Settings Recovery All data and partitions are removed from the hard disk drive All original factory settings operating system and preinstalled software are restored The System Recovery utility does not back up your system s...

Page 50: ...computer Your screen displays the downloading progress Starting VAIO Recovery Utility 6 When the VAIO System Recovery Utility dialog box appears click Next 7 The Notes on Use window appears Click Next 8 On the Main Menu Product Recovery window select the appropriate option to recover your system Follow the on screen instructions to complete the recovery process Your system may include one or more ...

Page 51: ...ed You can reinstall a software application or driver to correct a problem that you are experiencing with your computer peripheral hardware or specific software You may not need to reinstall the entire contents of your hard drive You must be in Windows to run the Application Recovery CD utility To reinstall all of the software that shipped with your computer use the System Recovery CD s Page 51 ...

Page 52: ...ion Recovery CD into the upper optical drive 4 Click OK in the VAIO welcome window The Sony Application Recovery Program window appears 5 Double click the Software folder Icons representing preinstalled software are displayed 6 Double click the application you want to reinstall The software s installation wizard begins 7 Follow the on screen instructions to complete the application recovery proces...

Page 53: ...ton 4 Right click to select the unknown device1 or the device that requires the driver installation and click Update Driver from the shortcut menu The Hardware Update Wizard appears 5 Follow the on screen instructions to locate the device and reinstall the appropriate device driver If Windows XP does not reinstall the device driver s follow the steps in the next section to reinstall the device dri...

Page 54: ...ROM 9 Select the check box for Include this location in the search and click Browse The Browse for Folder dialog box appears 10 Navigate to the optical drive and click to select the Application Recovery CD The CD contents are displayed 11 Click to open the drivers folder and click the folder for the device you want to reinstall 12 Click OK to return to the Hardware Update Wizard Click Next 13 Sele...

Page 55: ...nstalled software Your computer may not be equipped with all of the features or software discussed in this section depending on the system configuration purchased About VAIO Computer Functions About Software About Using The Optical Disc Drive s About The Speakers About The Modem About The Microphone About The Mouse And Keyboard About Using Peripheral Equipment Page 55 ...

Page 56: ...CD is not in an optical drive unless you are using a bootable CD Confirm that the power cord and all cables are connected firmly If you plugged the computer into a power strip or Uninterruptible Power Supply UPS make sure the power strip or UPS is turned on and working Check that the monitor is plugged into a power source and turned on Check that the brightness and contrast controls are adjusted c...

Page 57: ...CD is not in an optical drive unless you are using a bootable CD Confirm that the power cord and all cables are connected firmly If you plugged the computer into a power strip or Uninterruptible Power Supply UPS make sure the power strip or UPS is turned on and working Check that the monitor is plugged into a power source and turned on Check that the brightness and contrast controls are adjusted c...

Page 58: ...does not respond or the application does not close try the following steps 1 Save any open files if possible 2 Press the Alt F4 keys The Turn Off Computer window appears 3 Click Restart If your computer still does not respond and you cannot restart shut down your computer by pressing and holding the power switch for more than six seconds If the software application continues to stop responding or ...

Page 59: ...ubleshooting information you can search Windows Help 1 Click Start in the Windows taskbar and select Help and Support The VAIO Help and Support Center menu appears 2 Select Fixing a Problem and then select Startup and Shut Down problems A list of specific problem topics appears on the right side of the dialog box 3 Select Startup and Shutdown Troubleshooter Follow the on screen instructions accord...

Page 60: ...n 1 Right click on the taskbar and select Properties from the shortcut menu 2 Clear the check box for Auto hide the taskbar then click OK Use the mouse to locate a minimized taskbar by pointing to the left right top and bottom edges of the display screen The taskbar has been located when the cursor changes to a double arrow cursor Left click and drag away from the edge of the display screen The mi...

Page 61: ...s varies depending with the number of applications that are open and running Close any applications that you are not currently using Increasing the system memory may also help For information on installing memory please see the online VAIO User Guide Page 61 ...

Page 62: ...start 2 When the Sony screen displays press the F2 key on your keyboard 3 Select the Advanced tab from the Setup Utility screen 4 Select I O Device Configuration and press Enter 5 Use the arrow keys to highlight Parallel Port Mode and press Enter You can toggle between the Normal bi directional EPP ECP and ECP EPP options using the directional arrow keys 6 Select the desired setting displays and p...

Page 63: ...hardware configuration of your VAIO computer To access the online specifications sheet 1 Click Start in the Windows taskbar and click Help and Support 2 From the VAIO Help and Support Center menu click VAIO User Guide 3 Click the Welcome link The Welcome page displays on the right 4 Locate the link in the text View the VAIO Computer Specifications which describes your computer s hardware configura...

Page 64: ... play music on your computer create custom audio CDs and check music out to compatible digital music devices SonicStage software employs OpenMG copyright protection technology and advanced ATRAC3 audio file format to allow you to enjoy digital music while protecting the rights of copyright holders To access SonicStage software Help 1 Click Start in the Windows taskbar and click All Programs 2 Poin...

Page 65: ... play music on your computer create custom audio CDs and check music out to compatible digital music devices SonicStage software employs OpenMG copyright protection technology and advanced ATRAC3 audio file format to allow you to enjoy digital music while protecting the rights of copyright holders To access SonicStage software Help 1 Click Start in the Windows taskbar and click All Programs 2 Poin...

Page 66: ...Enables you to create your own custom restore points Locates the dates associated with the restore points Performs restorations that are reversible Enables different types of restore points Using the System Restore Wizard 1 Click Start in the Windows taskbar and click Help and Support The VAIO Help and Support window appears 2 Under Pick a Help topic click Performance and maintenance 3 Under Perfo...

Page 67: ... or DVD RW drive Windows displays the temporary area that holds the files until they are copied to the CD 7 Confirm that the files and folders you want to copy are displayed under Files Ready to Be Written to the CD 8 Click Write to CD under CD Writing Tasks The CD Writing Wizard starts 9 Follow the instructions in the wizard to complete writing the files or folders to the CD When the writing proc...

Page 68: ...hardware configuration of your VAIO computer To access the online specifications sheet 1 Click Start in the Windows taskbar and click Help and Support 2 From the VAIO Help and Support Center menu click VAIO User Guide 3 Click the Welcome link The Welcome page displays on the right 4 Locate the link in the text View the VAIO Computer Specifications which describes your computer s hardware configura...

Page 69: ... Optical Disc Drive s Your computer may not be equipped with all of the hardware features listed in this section To view the specific hardware configuration for your system see the online specifications sheet Page 69 ...

Page 70: ...mputer icon 1 Click Start in the Windows taskbar then select My Computer 2 Right click the appropriate optical drive icon 3 Select Eject from the shortcut menu Avoid using adhesive labels to identify your CD or DVD media Adhesive labels may come off while the CD or DVD media is in use in your optical drive s and may cause damage to the unit Page 70 ...

Page 71: ...into your drive appears and the software does not start Some software applications require specific files that are located on the application s CD ROM Insert the disc and try starting the program again Check to make sure you inserted the CD ROM with the label side facing up Page 71 ...

Page 72: ...th the label side facing up Install your CD or DVD software according to the manufacturer s instructions If your drive reads some DVDs or CDs but not others check the shiny side of the disc for dirt or scratches To recover the CD or DVD software applications that are preinstalled on your computer see Reinstalling software in the online User Guide for more information Page 72 ...

Page 73: ... resolution 3 Click the Settings tab 4 Change the Screen resolution and Color quality to the desired levels 5 Click Apply and then click OK If you see video but cannot hear audio check all of the following Verify that your DVD player s mute feature is turned off Check the master volume setting in the Audio Mixer Check the volume settings on your computer speakers Check the connections between your...

Page 74: ...ite speed to a lower setting Your media must support writing speeds at 2X or lower See the Help or documentation that came with your CD or DVD recording software application for details on adjusting the write speed settings Your DVD RW drive does not support high speed writing to a CD RW media Verify that your CD RW media supports writing speeds of 2X or lower Page 74 ...

Page 75: ...ving difficulty with writing erasing or formatting on your CD RW media the reason may be that the media is not compatible with your high speed CD RW drive Try using CD RW media that is identified as high speed 4X or higher for maximum performance and compatibility Page 75 ...

Page 76: ...phones are connected to your computer If the software application you are using has its own volume control check that the volume is turned up Check the volume controls in the Windows operating system using these steps 1 Click Start in the Windows taskbar then select Control Panel 2 Select Sounds Speech and Audio Devices then click Adjust the system volume 3 From the Volume tab adjust the Device vo...

Page 77: ...phones are connected to your computer If the software application you are using has its own volume control check that the volume is turned up Check the volume controls in the Windows operating system using these steps 1 Click Start in the Windows taskbar then select Control Panel 2 Select Sounds Speech and Audio Devices then click Adjust the system volume 3 From the Volume tab adjust the Device vo...

Page 78: ...ck the following Contact your telephone company and ask them to verify that your telephone line is free from line noise If your problem is fax related check that there are no problems with the fax machine you are calling and that it is compatible with fax modems For optimum performance verify that your ISP point of presence POP telephone number is compliant with V 90 standards If you are having a ...

Page 79: ...ck the following Contact your telephone company and ask them to verify that your telephone line is free from line noise If your problem is fax related check that there are no problems with the fax machine you are calling and that it is compatible with fax modems For optimum performance verify that your ISP point of presence POP telephone number is compliant with V 90 standards If you are having a ...

Page 80: ...ftware publisher for information on how to configure the software in order to recognize the modem If it appears that your modem is not functioning properly check the device status 1 Click Start in the Windows taskbar then click Control Panel 2 Click Printers and Other Hardware and then select Phone and Modem Options 3 From the Modems tab click to select your modem 4 Click Properties The Modem Prop...

Page 81: ... Click Start in the Windows taskbar then click Control Panel 2 Click Printers and Other Hardware then click Phone and Modem options 3 From the Dialing Rules tab click Edit The Edit Location dialog box appears 4 Select the Tone or Pulse option Click OK Page 81 ...

Page 82: ...About The Microphone Why doesn t my microphone work properly Check that the microphone is plugged into the Microphone jack Page 82 ...

Page 83: ...About The Microphone Why doesn t my microphone work properly Check that the microphone is plugged into the Microphone jack Page 83 ...

Page 84: ...ds and Audio Devices 3 From the Audio tab locate the Sound recording section and click Volume The Recording Control dialog box appears 4 Select the Options menu and click Properties The Properties dialog box appears 5 In the section Adjust volume for select the Recording option Click OK 6 From the Recording Control dialog box decrease the microphone volume level by moving the slider bar down 7 Clo...

Page 85: ...rors smooth glass or magazines There may be dust or dirt inside the mouse mechanism To clean the mouse follow these steps Save and close all applications and turn off your computer Turn the mouse upside down Remove the mouse ball cover on the back of the mouse by turning clockwise the ring that covers the mouse ball Turn the mouse upright and drop the mouse ball into your hand Using a piece of tap...

Page 86: ...rors smooth glass or magazines There may be dust or dirt inside the mouse mechanism To clean the mouse follow these steps Save and close all applications and turn off your computer Turn the mouse upside down Remove the mouse ball cover on the back of the mouse by turning clockwise the ring that covers the mouse ball Turn the mouse upright and drop the mouse ball into your hand Using a piece of tap...

Page 87: ...ws taskbar then click Control Panel 2 Click Printers and Other Hardware then click Mouse The Mouse Properties dialog box appears 3 From the Buttons tab select Switch primary and secondary buttons under the Button Configuration options 4 Click Apply then click OK Page 87 ...

Page 88: ...eyboard work properly Check that the keyboard is securely plugged into the Keyboard port Save and close all open applications Turn off your computer wait approximately 10 seconds and then restart your computer Page 88 ...

Page 89: ...play 1 Click Start in the Windows taskbar and then select Control Panel 2 Select Appearances and Themes then select Change the screen resolution 3 Click the Settings tab 4 Change the Screen resolution and Color quality to the desired levels 5 Click Apply and then click OK Page 89 ...

Page 90: ...play 1 Click Start in the Windows taskbar and then select Control Panel 2 Select Appearances and Themes then select Change the screen resolution 3 Click the Settings tab 4 Change the Screen resolution and Color quality to the desired levels 5 Click Apply and then click OK Page 90 ...

Page 91: ...er then click Next Place a check mark in the box for Automatically detect and install my Plug and Play printer if you are installing a recently manufactured printer with Plug and Play capability 5 Select the appropriate port usually LPT1 and then click Next 6 Select the appropriate printer manufacturer and model 7 Follow the on screen instructions to print a test page and complete printer installa...

Page 92: ...doesn t my connected printer function when the computer resumes from a power saving mode Clear the printer memory by turning the printer off for approximately 10 seconds and then turning it back on Page 92 ...

Page 93: ...blems or to locate support for your VAIO computer This section describes all available resources and offers suggestions on how to access this information for maximum results Immediate Help and Support Software Help and Support Contacting Sony for Help and Support Page 93 ...

Page 94: ... your VAIO computer You can view your system s processor speed determine the amount of installed memory identify optical drive specifications and more To access the online specification sheet 1 Click Start in the Windows taskbar and click Help and Support 2 From the VAIO Help and Support Center click VAIO User Guide 3 Click Welcome from the menu displayed in the right frame 4 Locate the link in th...

Page 95: ...models Adobe Systems Inc Web site http www adobe com e mail techdocs adobe com phone 206 675 6126 fee based support Adobe Photoshop Elements Trial Version Adobe Systems Inc Web site http www adobe com America Online America Online Inc Web site http www aol com phone 800 827 6364 hours 7 days a week 24 hours a day EarthLinkSM Total Access EarthLink Inc Web site http help earthlink net techsupport p...

Page 96: ...y Sony Software Sony Electronics Inc Web site http www sony com pcsupport Sony ScreenBlast ACID Sony ScreenBlast Sound Forge Sony Pictures Digital Entertainment Web site http www sonicfoundry com support e mail support sonicfoundry com phone 900 407 6642 fee based support fax 608 256 7300 hours M F 9 A M 5 P M Central time WordPerfect Office 2002 Standard Corel Corp Web site http www corel com pho...

Page 97: ...r repairs or check repair status 3 review warranty information 4 e mail your question or comments to the Sony Customer Information Services Center 5 check pricing and availability for products accessories and parts as well as purchase online 6 access the Sony Solutions Knowledge Base a database that contains answers to many frequently asked questions Sony Customer Information Services Center If ot...

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