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Sony PCV-RX370DS - Vaio Digital Studio Desktop Computer User Manual Download Page 65

Using the VAIO Support Agent

65

Using Common Solutions

Common Solutions offers automated, One-Click Fixes to repair common 
software problems. These solutions can integrate information such as knowledge 
base articles and Frequently Asked Questions (FAQs). You can run One-Click 
Fixes directly from VAIO Support Agent or from a web browser.

1

Click the Common Solutions button. 

2

Click the arrows next to the SupportAction categories to expand and collapse 
the list.

3

Select a SupportAction from the list.

4

Click Run, or double-click the selected SupportAction. 

Common Solutions: Browse for SupportActions screen

 

✍

You cannot undo One-Click Fixes. 

Summary of Contents for PCV-RX370DS - Vaio Digital Studio Desktop Computer

Page 1: ...VAIO Digital Studio User Guide PCV RX370DS PCV RX380DS ...

Page 2: ... software owned by Sony and licensed by third parties Use of such software is subject to the terms and conditions of license agreements enclosed with this product Some of the software may not be transported or used outside the United States Software specifications are subject to change without notice and may not necessarily be identical to current retail versions Updates and additions to software ...

Page 3: ...t use the modem or a telephone to report a gas leak in the vicinity of the leak The socket outlet shall be installed near the equipment and shall be easily accessible Laser Output 0 4mW DVD 0 14mW CD Wave Length 650 655nm DVD 785nm CD Laser Output 1 0mW Read 35 0mW Write Wave Length 777 787nm Laser Output 1 0mW Read 43 5mW Write Wave Length 780 787nm To change the backup battery please contact you...

Page 4: ...te de gaz vous êtes près de la fuite L appareil doit être le plus près possible d une prise murale pour en faciliter l accès For questions regarding your product or for the Sony Service Center nearest you call 1 888 476 6972 in the United States or 1 800 961 7669 in Canada Sony Customer Support can be reached at http www sony com pcsupport Pour changer la pile de rechange veuillez contacter votre ...

Page 5: ...terminals printers etc that comply with FCC Class B limits may be attached to this computer product Operation with noncompliant peripherals is likely to result in interference to radio and television reception All cables used to connect peripherals must be shielded and grounded Operation with cables connected to peripherals that are not shielded and grounded may result in interference to radio and...

Page 6: ...ny Service Center or Sony authorized agent For the Sony Service Center nearest you call 1 888 4SONYPC 1 888 476 6972 This equipment cannot be used on public coin service provided by the telephone company Connection to Party Line Service is subject to state and possible provincial tariffs Contact the state or provincial utility service commission public service commission or corporation commission ...

Page 7: ...rer s instructions The battery pack used in this device may present a fire or chemical burn hazard if mistreated Do not disassemble heat above 212 F 100 C or incinerate Dispose of used battery promptly Keep away from children Ne pas manipuler les batteries au lithium qui fuient ou sont endommagées Une batterie non conforme présente un danger d explosion La remplacer seulement par une batterie iden...

Page 8: ... connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The Ringer Equivalence Number for this equipment is 0 7 AVIS DE L INDUSTRIE CANADA AVIS L étiquette d Industrie Canada identifie le matériel homologué Cette étiquette certifi...

Page 9: ...ositif terminal indique le nombre maximal de terminaux qui peuvent être raccordés à une interface La terminaison d une interface téléphonique peut consister en une combination de quelques dispositifs à la seule condition que la somme d indices d équivalence de la sonnerie de tous les dispositifs n excède pas 5 L indice d équivalence de la sonnerie de ce matériel est de 0 7 ...

Page 10: ......

Page 11: ...g i LINK devices 22 Changing the Window Design of Sony Software 23 VAIO AV Applications 25 MovieShaker 27 PictureGear 31 OpenMG Jukebox 2 0 33 Smart Capture 40 VisualFlow 51 DVGate 52 Configuring your VAIO Digital Studio Computer 55 Hard Disk Drive Partition 55 Defragmenting your Hard Disk Drive 55 i LINK IEEE1394 Compatibility 56 Enabling Ethernet 58 ...

Page 12: ... Recovery CD s 60 Using the Driver Recovery CD 61 Using the VAIO Support Agent 63 Using the Quick Fix Wizard 64 Using Common Solutions 65 Using Support Central 67 Software Applications protected by VAIO Support Agent 70 Troubleshooting 71 Topics 71 Notes on Use 82 For Answers to Your Software Questions 87 Resources 90 Specifications 93 ...

Page 13: ...ces so that your arms and hands are in a relaxed comfortable position The keyboard should be directly in front of you Adjust the level of the keyboard so that your lower arms are parallel to the floor Keep your wrists in a relaxed position when you are using the keyboard not angled up or down Use the palmrest only briefly for resting While typing never use the palmrest or rest your hands on the ta...

Page 14: ...ue by placing the display in the proper position Lighting Choose a location where windows and lights do not create glare and reflection on the display Use indirect lighting to avoid bright spots on the display You can also purchase accessories for your display that help reduce glare Proper lighting adds to your comfort and work effectiveness ...

Page 15: ...contains an IEEE1394 connection The i LINK connection may vary depending on the software applications operating system and i LINK compatible devices All products with an i LINK connection may not communicate with each other Please refer to the documentation that came with your i LINK compatible device for information on operating conditions and proper connection Before connecting i LINK compatible...

Page 16: ...a from a DVD or CD 2 CD RW drive Reads data from a CD and writes data to a CD R or CD RW disc 3 Floppy disk drive Reads and writes data from and to a 3 5 inch floppy disk 4 Floppy disk drive access indicator light Lights in green while reading and writing data from and to a floppy disk DRIVE ...

Page 17: ...power is on and red when the computer is in standby mode 8 DVD eject button Ejects a disc from the DVD drive 9 CD RW eject button Ejects a disc from the CD RW drive 10 Floppy disk eject button Ejects a floppy disk 11 Universal Serial Bus USB port 2 Connection for a USB device 12 i LINK 4 pin port IEEE1394 Connection for a compatible digital device For your convenience your computer includes USB an...

Page 18: ...ries The icons on the back panel locate and identify the ports on your computer Back panel PCV RX370DS PCV RX380DS 1 Mouse port Connection for a PS 2 mouse 2 PS 2 Keyboard port Connection for a VAIO Smart Keyboard KEYBOARD MOUSE PRINTER GAME HEADPHONES MIC LINE IN USB NETWORK ACT LINK SERIAL i LINK S400 4 3 2 1 LINE TELEPHONE MONITOR DVI ...

Page 19: ...compatible digital device such as a Sony Digital Handycam Camcorder 8 Game port Connection for a game or MIDI device 9 Headphones jack Connection for the supplied speakers or optional headphones 10 Line In jack Connection for an audio device 11 Microphone jack Connection for a microphone optional 12 Monitor port Connection for a standard CRT display 13 Line jack Connection for the supplied modem c...

Page 20: ...VAIO Digital Studio User Guide 20 ...

Page 21: ...ing applications appear in the list box on the right i LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection The i LINK connection may vary depending on the software applications operating system and i LINK compatible devices All products with an i LINK connection may not communicate with each other Please refer to the documentation that came with your i...

Page 22: ... Action Setup and then click on VAIO Action Setup 2 Click i LINK 3 Click the Advanced Setting tab 4 Click the Enable i LINK launcher function checkbox and click Apply 5 Connect the device to your computer with your i LINK cable 6 Turn on the device The VAIO Action Setup dialog box appears 7 Click OK 8 To modify the device name click the current device name in the list box and click Modify device n...

Page 23: ...nt to Settings and then click on Control Panel 2 Click UI Design Selector 3 Click or and select the desired design 4 Click Apply 5 The UI Design Selector window design changes The window design for your Sony software will match the UI Design Selector window 6 To try another selection click or and then click OK 7 The UI Design Selector closes and the Sony software window design displays You may use...

Page 24: ...VAIO Digital Studio User Guide 24 ...

Page 25: ...for audio video playback Media Bar software handles all common computer multimedia formats and controls certain Sony devices Media Bar software encompasses audio video library cataloging and playlist management in addition to digital video quality control and effects features Media Bar seamlessly integrates a variety of new media formats with an easy to use software interface MovieShaker Sony Elec...

Page 26: ...ures use DVgate VisualFlow Sony Electronics Inc VisualFlow is a state of the art Sony multimedia browser designed specifically for Memory Stick media It displays any still picture movie or sound files stored in a Memory Stick media in a visually pleasing artistic manner VisualFlow not only plays a selected movie or sound file but also enables playback of files by other applications like PictureGea...

Page 27: ...till images and music files and then saved in a format compatible with most computers Importing Images and Sound Clips 1 Click File Import or DV Import 2 Find the file you want to add 3 Select the file 4 Click Open The file is added to the Clip tray Main Window Importing lengthy image or sound files may cause the MovieShaker software to stop responding Clip tray Working Panel Product tray Editing ...

Page 28: ... face in the Shaker tray 3 Click A thirty second scene is automatically generated and saved to the Product tray 4 To preview switch the Work Panel to Product tray mode and press play Shaker tray Scenes created with Shaker begin with a black frame and after processing are placed in the first available slot on the Product tray Limit the number of scenes placed on the Product tray to 5 or less MovieS...

Page 29: ...ing Panel 2 Select the Effects tab from the Editing tray 3 Drag the Effect you want to add from the Effects tray to the Effects palette on the Working Panel 4 See Help for instructions on adjusting effect duration and replaying clips and scenes Working Panel To preview an Effect click the Play button on the Working panel window Your clip plays the new effect on the Effect tray monitor Sound Color ...

Page 30: ...Click Export 3 Select the format in which you want the document to be saved 4 Click Next 5 Locate the folder to which you want the file saved 6 Name the file 7 Click Save Exporting movies may take a long time to complete Save movie as DV Digital Video takes the longest and Quick Save is the fastest MovieShaker software can play AVI files up to 65 MB in length ...

Page 31: ...r tab and browse to locate your pictures 2 Select the pictures you want to have in a collection 3 From Collection menu select Create New Collection 4 Enter a name for the collection and then click OK Creating a Photo Album 1 Select the pictures you want to use to make an album 2 From the Utilities menu select Album Maker 3 Choose the type of Album you want and click OK 4 Now add more pictures fram...

Page 32: ...From the Utilities menu select Panorama Maker 4 Select the correct lens and click Okay If 35mm lens is selected the prompt does not appear To select a different lens click on the lens icon 5 Click the panoramic icon near the bottom of the window 6 Click Full Stitch Making Still Images and Panoramic from MPEG 1 Select the MPEG file 2 From the Movie Sound menu select Scene Break Down 3 Then select M...

Page 33: ...c Distribution EMD Services EMD allows you to download music files via the Internet To use Internet services that are compatible with OpenMG Jukebox you need Access to the Internet from your computer Sign up with an Internet Service Provider ISP and configure your computer for Internet access before using EMD services An EMD service provider Consult the provider for information about service Your ...

Page 34: ...screen instructions to complete registration 2 When you have registered with CDDB the Set OpenMG Jukebox as the Application for playing Audio CD dialog box appears You can set OpenMG Jukebox as the default application for playing audio CDs by selecting the appropriate checkbox 3 Click OK The OpenMG Jukebox window appears To register with CDDB you need Internet access from your computer For more in...

Page 35: ...ly connect to Web site 2 Player control buttons Controls playback functions such as play pause stop fast forward and reverse 6 File list view Displays the contents of the folder selected in the file tree view 3 Playlist drop down list Displays available playlists and audio files of the current feature tab 7 Tutorial tab Opens and closes the Tutorial feature 4 File tree view Displays the folders av...

Page 36: ...nt to record You can clear all selected tracks by clicking in the empty checkbox next to Select All and then select the tracks you want to record 5 Click Rec to Jukebox to begin recording When the recording is finished the new playlist appears in the File tree view of the Playlist window You can change to this feature view by clicking on the Playlist tab When you record from an audio CD on your CD...

Page 37: ... information on using 2 step mode see Changing the check in check out settings in the OpenMG Jukebox Help menu Check out 1 Connect the external device or insert the media into your computer 2 Click on the Check in Out tab to display the Check in Out tab window Your computer automatically recognizes the connected external device or media and lists the content information in a new panel on the right...

Page 38: ...zes the connected external device or media and lists the content information in a new panel on the right side of the Check in Out tab window 3 Select the song to be checked in from the song list of the external device or media To check in more than one song at a time hold down the Ctrl key and click on the additional songs 4 Click In or drag the song s to the Playlist view panel If you want to che...

Page 39: ... with the Microsoft Windows Media Technologies WMT standard identified by asf or wma extensions Manage your audio files through the Playlist feature of OpenMG Jukebox 2 0 Manage imported songs on the Playlist Additional features are available when you register your imported songs through the Playlist feature of OpenMG Jukebox You can manage your music by creating your own list of songs categorized...

Page 40: ...duct contains an IEEE1394 connection The i LINK connection may vary depending on the software applications operating system and i LINK compatible devices All products with an i LINK connection may not communicate with each other Please refer to the documentation that came with your i LINK compatible device for information on operating conditions and proper connection Before connecting i LINK compa...

Page 41: ...n select different characteristics for the Capture button when capturing a Net Movie 3 Options button Displays the configuration options available for either Still or Net Movie mode 7 Application Switch drop down list Switches between the Still image and Net movie modes using a drop down list 4 Effects button Displays the special effects that you can apply to your pictures or video clips 8 Image w...

Page 42: ...r or Panorama Capture modes Image Size Select the image size horizontal by vertical in pixels Image Quality Set the quality of your pictures as they are being saved by selecting Fine Standard or Economy image quality Destination Select a file destination for your pictures 5 Click on the Effects button to select a special image effect The Effect Setting window appears Use the drop down list to view...

Page 43: ...VAIO AV Applications 43 Effect Setting window You can use a different special effect for each picture or you can remove all special effects by clicking on the No Effects button ...

Page 44: ... 2 Click on the arrows or drag the scroll bar to view the pictures As each image is captured it displays in the Still Viewer window with a balloon for your comments and an identifying number in the viewer s queue Managing pictures in Still mode From the Still Viewer window you can perform various functions using the task buttons Delete Discard any or all of your still images by clicking on the Del...

Page 45: ...ave button to save your still image in a variety of formats to a location of your choice Using Net Movie mode 1 From the Start button on the Windows taskbar point to Programs point to Smart Capture and then click on Smart Capture The Smart Capture main window appears 2 Connect your i LINK compatible digital camcorder to your computer with an i LINK cable An image appears in the Smart Capture main ...

Page 46: ...n for your movies when recording video clips Capture Button Set the characteristics of the Capture button You can start and stop recording by pressing the Capture button this is the default characteristic You can select Anti Ground Shooting which allows recording to occur only while the Capture button is pressed Recording will stop when you release the button 5 Click on the Effects button to selec...

Page 47: ...nd the first frame of your movie appears in the Movie Player window You can record a movie for approximately thirty seconds The Movie Player feature will automatically stop recording when this time limit is reached 3 You can review your movie from the Movie Player window by using the play pause and stop buttons Click on the arrows or drag the scroll bar to view your movie Each frame is displayed w...

Page 48: ...with a new message window containing the movie Save Click on the Save button to compress and save your movie in a variety of formats to a location of your choice Using ImageStation ImageStation is a free online service that allows you to store your pictures and movies on the Internet to share with family and friends ImageStation requires an Internet connection and registration for the Web based se...

Page 49: ...Station Login window appears See steps 2 4 in the next section Uploading with Still Viewer for further uploading information Uploading with Still Viewer 1 Click on the Upload button in Still Viewer The ImageStation Login window appears Compression Settings when Uploading window ImageStation Login window ...

Page 50: ...es to the ImageStation Web site The Image Uploader windows displays your Internet connection and upload status Click on to see thumbnail previews of your pictures or movies 4 Go to http www imagestation com to view your uploaded pictures or movies Follow the onscreen instructions to access your ImageStation account The ImageStation Web site may ask you to complete a full login again if your curren...

Page 51: ...he main toolbar to select a sorting method 4 Placing your cursor on the left end of the main toolbar activates the current Memory Stick properties 5 Placing your cursor on the right end of the main toolbar activates a secondary toolbar with more functions 6 Click on an image to show a normal view centered on the screen Double clicking an image shows an enlarged view 7 The movie file starts playbac...

Page 52: ...des on the same tape You should perform a separate capture for each audio mode you wish to use DVgate software does not support hard disk compression You should not use disk compression if you are planning to work with DVgate Title data is saved in the flash memory of a digital video camera and is not transferred to tape by DVgate software To avoid interruption of capture sessions you should disab...

Page 53: ... you have AVI files that use different audio modes they cannot be recorded at the same time but must be recorded separately Do not attempt to work with AVI files that are smaller than 4 MB DVgate software does not support hard disk compression Do not use disk compression if you are planning to work with DVgate In order to maximize recording capabilities video and audio data are not available while...

Page 54: ...VAIO Digital Studio User Guide 54 ...

Page 55: ...rformance you should defragment your D partition regularly Defragmenting your Hard Disk Drive If you encounter frame dropping while recording digital video onto your hard disk drive defragmentation may be necessary To defragment your hard disk drive 1 Deactivate your screen saver if applicable 2 From the Start menu point to Programs point to Accessories point to System Tools and then click on Disk...

Page 56: ... purchased from your local retailer or by accessing the Sony VAIO Direct Web site http vaio sonystyle com or by calling 1 888 315 7669 toll free i LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection The i LINK connection may vary depending on the software applications operating system and i LINK compatible devices All products with an i LINK connection...

Page 57: ... LINK port Plug the i LINK cable connector into this port Connecting an i LINK device Microsoft Windows Millennium Edition uses an i LINK communication standard that is not compatible with the Sony VX1000 camcorder See the manual that came with your i LINK equipped device for more information on installation and use ...

Page 58: ...ck on the Network Adapters category and then select Realtek RTL8139 A B C 8130 PCI Fast Ethernet NIC 5 Click the Properties button 6 Remove the checkmark from the option Disable in this hardware profile 7 Click OK 8 Close the Control Panel window Warning Your computer has a protective sticker covering the Ethernet port located on the rear panel Connect only 10Base T and 100Base TX cables to the Et...

Page 59: ...evice drivers Use it to restore corrupted or erased files Using the System Recovery CD s You can reinstall software titles that shipped with your computer if they become corrupted or are erased You may not need to recover the entire contents of your hard drive If you experience a problem with your computer reinstalling a software title may correct the problem Full Restore with Format The System Re...

Page 60: ... your computer or software application You may not need to reinstall the entire contents of your hard drive You need to complete the Windows registration process when you use the System Recovery CD s The System Recovery utility boots from the DVD ROM drive It must be in the drive when you turn on the computer Your system may include one or more System Recovery CDs If you have more than one System ...

Page 61: ...erased You can reinstall an individual driver to correct a problem that you are experiencing with your computer hardware or software application VAIO Support Agent an application repair utility uses a vault feature on the Driver Recovery CD during its software healing process You must be in Windows to run the Driver Recovery CD utility If you need to reinstall all the software titles that shipped ...

Page 62: ...rive Use My Computer or Windows Explorer to view the contents of the Driver Recovery CD Select the appropriate driver To repair software applications using VAIO Support Agent The Driver Recovery CD utility has an information vault that contains the original characteristics for the preinstalled software applications that are protected by VAIO Support Agent See Using the VAIO Support Agent for instr...

Page 63: ...tion and operating system components These diagnostics protect and store information in a retrievable format that allows you to restore your software to a previous working state The software and operating system items you can fix are those identified by Sony as protected by VAIO Support Agent VAIO Support Agent has three features to help you fix your software problems Quick Fix Wizard Common Solut...

Page 64: ...rd button 2 When the Welcome screen appears click Next 3 If you know which software is causing the problem click Diagnose and fix my software If you are unsure of what is causing the problem click Diagnose and fix problems in the following area and select the items you want VAIO Support Agent to examine 4 Click Next to continue 5 Follow the instructions on the screen Quick Fix Wizard Begin Support...

Page 65: ...nd Frequently Asked Questions FAQs You can run One Click Fixes directly from VAIO Support Agent or from a web browser 1 Click the Common Solutions button 2 Click the arrows next to the SupportAction categories to expand and collapse the list 3 Select a SupportAction from the list 4 Click Run or double click the selected SupportAction Common Solutions Browse for SupportActions screen You cannot und...

Page 66: ...al also lets you contact live support agents for additional information and interaction 1 Connect to the Internet 2 Click Support Central The Support Central Welcome page appears 3 The Welcome page displays the available security levels for your current Support Central session Select the desired security option and then click Enter Portal 4 First time users will be asked to register with Support C...

Page 67: ...plays allowing you to continue working on your open issues or to close them if you are finished Support Central retains your registration information so you are only required to register once If you log on to your computer with a different user name or have recovered your system using the System Recovery CDs Support Central may require another registration Support Central Registration ...

Page 68: ...l Studio User Guide 68 6 When you log on to Support Central with a new issue or if you do not have any open issues the Support Wizard appears You can begin searching on the new issue Support Central Current Issues ...

Page 69: ...Using the VAIO Support Agent 69 Support Central Support Wizard For more information on using VAIO Support Agent see the online help ...

Page 70: ...tings and modem settings are protected by the VAIO Support Agent utility Utilities VAIO Action Setup Applications Adobe PhotoDeluxe Home Edition Adobe Premiere LE DVgate PictureGear MovieShaker DVD Express Media Bar OpenMG Jukebox SoundForge XP Direct CD Easy CD Creator The VAIO Support Agent utility may ask you to use the Driver Recovery CD during the healing process ...

Page 71: ...e power cord and all cables are connected firmly If you plugged the computer into a power strip or Universal Power Supply UPS make sure the power strip or UPS is turned on and working Check that the display is plugged into a power source and turned on Check that the brightness and contrast controls are adjusted correctly See the manual that came with your display for details Check that the compute...

Page 72: ...4 Click OK If you cannot restart as described in the preceding steps you can restart the computer by pressing Ctrl Alt Delete or by pressing the power switch for more than six seconds Contact the software publisher or designated provider for technical support See the contact information in this manual Topic Why does Windows lock up during shutdown The Windows operating system may not shut down pro...

Page 73: ... ROM CD RW drive tray does not open Use the eject button 1 Make sure the computer is turned on 2 Press the Eject button on the drive Use the My Computer icon 1 Click the My Computer icon on the Windows desktop 2 Right click the DVD ROM or CD RW icon 3 Select the Eject option from the pop up menu Topic I cannot play a CD After inserting your CD wait a few seconds for it to be detected before trying...

Page 74: ...u cannot play the disc on this computer If you hear audio but cannot see video your computer s video resolution may be set too high For best results change the screen area to 800 x 600 using 16 bit color To change this setting 1 Click the My Computer icon on your desktop 2 Click Control Panel 3 Click Display 4 Click the Settings tab 5 Change the screen area and color 6 Click OK If you see video bu...

Page 75: ...CD RW or 12x CD R for PCV RX380DS or 4x CD RW or 8x CD R media for PCV RX370DS If you are using other non 8x media for PCV RX370DS or non 12x media for PCV RX380DS and have difficulty with formatting change the write speed from either 8x for PCV RX370DS or 12x for PCV RX380DS to a lower setting If you must use other media and are having difficulty formatting non 4x CD RW media for PCV RX370DS or n...

Page 76: ...ws There is a volume control icon on the Windows taskbar Click the icon and slide the level bar up to increase the volume Check that the Mute check box is not selected in the Windows volume control If you connected headphones to the computer you will not hear sound from the speakers Topic My modem connection is slow The computer s modem uses Lucent 1648 technology V 90 Many factors influence modem...

Page 77: ...tely configured to recognize and interact with the Sony computer modem Call the software publisher if you do not know how to configure the software to recognize the modem All programs preinstalled by Sony are compatible If you suspect your modem is not functioning you can perform a simple test to find out 1 Click the My Computer icon on your desktop 2 Click Control Panel 3 Click Modems 4 Click the...

Page 78: ...s menu select Properties The Properties screen appears 4 Change the setting for Adjust volume for from Playback to Recording then click OK 5 Decrease the microphone level 6 If available click the Advanced button under Microphone Balance The Advanced Controls for Microphone screen appears 7 Deselect the check box for 1 Microphone Boost then click the Close button 8 Close the Recording Control windo...

Page 79: ...ation options 4 Click Apply then OK Topic My keyboard does not work Check that the keyboard is plugged into the KEYBOARD port Topic I cannot find the Windows taskbar Check that the taskbar is not hidden or shrunken Use the mouse to point to the left right top and bottom edges of the screen Topic Why is my system running slowly The system responsiveness varies depending on the number of application...

Page 80: ...r icon on the desktop and then select Properties 2 Click the Device Manager tab 3 Select Refresh and then click OK 4 The printer should now function properly Topic How do I enable my Ethernet interface 1 Click on My Computer icon on the desktop 2 Click on Control Panel and then click on System 3 Click the Device Manager tab 4 Click on the Network Adapters category and then select Realtek RTL8139 A...

Page 81: ...ing Some printers do not function properly without updated drivers for Windows Me If the printer has a USB connection do not follow the steps below Contact the manufacturer of your printer for updates or other information that will resolve the problem If the printer is not included in the list and the printer manufacturer included a disk with a Windows Me Printer driver choose Have Disk enter the ...

Page 82: ...the time of connection Do not share the AC outlet with any other power consuming equipment such as copying machines or shredders You can purchase a power strip with a surge protector This device prevents damage to your computer caused by sudden power surges such as those that may occur during an electrical storm If you live in an area that experiences frequent power fluctuations you may want to pu...

Page 83: ... lithium batteries to your nearest Sony Service Center or Factory Service Center For the Sony Service Center nearest you call 1 888 4SONY PC 1 888 476 6972 On Handling the Computer System Do not place your Sony computer in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetical...

Page 84: ... radio or TV reception Should this occur relocate the computer a suitable distance away from the set Use only specified peripheral equipment and interface cables otherwise problems may result Do not use cut or damaged connection cables Always switch the power off before connecting your computer to peripheral equipment otherwise damage may occur to the integrated circuits in your computer Your comp...

Page 85: ...to do so may result in personal injury or equipment damage Electrostatic discharge ESD can damage disk drives add on cards and other components Follow the procedures described in the online manual Upgrading and Maintaining Your VAIO Digital Studio Computer only at an ESD workstation If such a station is not available do not work in a carpeted area and do not handle materials that produce or hold s...

Page 86: ...ettes away from magnets Keep diskettes away from direct sunlight and other heat sources On Handling CD or DVD Media Do not touch the surface of the disc Do not drop or bend the disc Do not use adhesive labels to identify the disc The label may come off while the disc is in use in the optical drive and damage the drive On Cleaning CD or DVD Media Fingerprints and dust on the surface of a disc may c...

Page 87: ...tems Incorporated America Online America Online CompuServe 2000 CompuServe Interactive Services DirectCD Easy CD Creator Adaptec Inc Web site http www adobe com phone 206 675 6126 fee based support fax 206 628 5737 e mail techdocs adobe com hours M F 6 AM 5 PM PT Web site http www aol com phone 800 827 6364 hours 7 days a week 24 hours a day Web site http www compuserve com phone 800 848 8990 hour...

Page 88: ...e mail cybr nai com hours M F 9 AM 5 PM CT Web site http help netscape com phone 888 4SONYPC 888 476 6972 Support from 1 888 4SONYPC is free of charge for 90 days after the original date of purchase hours 7 days a week 24 hours a day Web site http www arcsoft com http www photoisland com phone 510 440 9901 e mail techsupport arcsoft com hours M F 8 30 AM 5 30 PM PT Web site http www intuit com sup...

Page 89: ...ww sonicfoundry com support phone 608 256 5555 fax 608 256 7300 e mail support sonicfoundry com hours M F 8 AM 7 PM CT Web site http www eidosinteractive com support phone 415 547 1244 hours M F 9 AM 5PM PST Web site http www sony com pcsupport phone 888 4SONYPC 888 476 6972 Support from 1 888 4SONYPC is free of charge for 90 days after the original date of purchase hours 7 days a week 24 hours a ...

Page 90: ...and then point to the desired document Manuals and online help files that may accompany your preinstalled software Most manuals for preinstalled software are located on your hard disk drive as online help files You can access online help files from the Help menu in a specific application A printed manual is available for some applications VAIO Support Agent VAIO Support Agent can be accessed from ...

Page 91: ...and service call 1 888 4SONYPC 1 888 476 6972 Requires a fax machine or fax software Software Updates You can download the latest software updates and software patches for your Sony computer by selecting Software Updates on the Sony PC Support web page at http www sony com pcsupport VAIO System Reference Manual Provides detailed technical information about your computer s hardware This document is...

Page 92: ...VAIO Digital Studio User Guide 92 ...

Page 93: ...MX AGP 4x Graphics Acceleration Sound Capabilities Analog Devices SoundMAX Integrated Digital Audio Diskette Drive 3 5 1 44 MB FDD CD RW Drive 32X max CD ROM reading 8X max CD R writing 32X max CD R reading 4X max CD RW writing 20X max CD RW reading 32X max CD ROM reading 12X max CD R writing 32X max CD R reading 8X max CD RW writing 20X max CD RW reading DVD ROM Drive 16X max DVD ROM 40X max CD R...

Page 94: ...x 14 6 d 203mm x 360mm x 371mm Weight 28 7lbs 13kg Operating Temperature 50ºF to 95ºF 10ºC to 35ºC GHz denotes microprocessor internal clock speed other factors may affect application performance GB means one billion bytes when referring to hard drive capacity Accessible capacity may vary The CD RW CD R CD ROM data transfer standard 1X rate is 150 kbytes s Data on a CD RW is read at a variable tra...

Page 95: ...m 6 6X at the innermost track to 16X at the outermost track The average data transfer rate is 11 3X 15255 kbytes s Maximum speed for faxing is 14 4 kbytes s Your modem is capable of downloading at 56 kbytes s using K56flex technology or V 90 Your phone service online service or Internet Service Provider however may not support this technology or operate at this speed Certain restrictions apply ...

Page 96: ......

Page 97: ...r 83 mouse 78 computer adjusting voltage settings 82 cleaning 83 condensation and 85 disposing of battery 83 lithium battery 7 removing cover 82 shutting down 82 starting problems with 71 upgrading 85 connectors power cords 82 precautions 84 customer assistance support options 90 D digital video camera recorder using 52 disconnecting power cords 82 diskettes handling 86 displaying the taskbar prob...

Page 98: ...9 help 90 I i LINK presetting devices 22 i LINK devices connecting 58 input devices setting up 13 installing additional hardware precaution 83 interference 84 K keyboard 13 troubleshooting 79 L launching applications problems with 75 line IN port 19 lithium battery disposal 7 safety precautions 7 locations choosing 13 losing power 82 M Media Bar 25 microphones troubleshooting 78 minimizing glare 1...

Page 99: ...ocations 13 serial port bad connection 19 setting up your computer ergonomic location 13 shutting down your computer 82 Smart Capture 26 Sony Fax on Demand service 91 Sony Multimedia Computer Display problems with 71 Sony Online Support options 90 speakers precaution 83 Specifications 93 starting your computer problems with 71 surge protectors 82 system troubleshooting 71 System Recovery CD 59 T t...

Page 100: ... UPS Uninterrupted Power Supply 82 V VAIO Action Setup 21 VAIO AV Applications 25 VAIO Support Agent 63 ventilation 13 84 viewing the taskbar problems with 79 VisualFlow 26 voltage settings 82 W window design 23 Windows taskbar problems viewing 79 work surfaces 13 ...

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