Sony PCV-RS220 Online Help Center (User Guide) User Manual Download Page 110

Page: 110 / 114

Support Options

Sony provides several options to help solve common problems or to locate technical support for your VAIO

computer. This

section describes all available resources and offers suggestions on how to access this information for maximum results.



Immediate Help and Support



Software Help and Support



Contacting Sony for Help and Support

Page 110

Summary of Contents for PCV-RS220 Online Help Center (User Guide)

Page 1: ...provided here is designed to help you to become familiar with the hardware and software applications included with your system View the Electronic Flyer which provides updates and supplemental information about your computer View the VAIO Computer Specifications which lists your computer s hardware specifications and preinstalled software information Page 1 ...

Page 2: ... of the Sony VAIO computer Your new high performance multimedia computer combines state of the art computer functionality with the latest audio video and information technology features Unpacking Your Computer Planning An Ergonomic Work Space Page 2 ...

Page 3: ...ion on the hardware and preinstalled software applications included with your system To access the online manual 1 Click Start in the Windows taskbar then click VAIO Help and Support 2 From the VAIO Help and Support Center menu click VAIO User Guide Creating DVDs For models equipped with a DVD RW drive This online guide provides information designed to help you become familiar with your DVD RW dri...

Page 4: ...Welcome page displays in the right side frame 4 Locate the link in the text View the VAIO Computer Specifications Other Software Library containing the Microsoft software license agreement and Sony end user license agreement Page 4 ...

Page 5: ...r rest your hands on the table Position the mouse at the same level as the keyboard Hold the mouse with a relaxed hand and use your whole arm to move it Take breaks during sessions with your computer Excessive use of the mouse or a joystick may strain muscles or tendons Furniture and posture Sit in a chair with good back support and armrests Adjust the level of the chair so your feet are flat on t...

Page 6: ...mputer may not be equipped with all of these hardware features and the location of the controls ports and jacks may vary from the illustrations shown in this section To view the specific connection capabilities for your system see the online specifications sheet About the Front Panel About the Back Panel About the Keyboard Page 6 ...

Page 7: ...evices Front panel 1 Optical drive 1 See the online specifications sheet for optical drive information 2 Optical drive 2 See the online specifications sheet for optical drive information 3 Floppy disk drive Reads and writes data from and to a 3 5 inch floppy disk 4 Floppy disk drive access indicator Light is green while reading and writing data from and to a floppy disk 5 Power button The power bu...

Page 8: ...ng data 13 Universal Serial Bus USB 2 0 ports 2 Connections for compatible high full low speed USB devices For your convenience your computer includes USB and i LINK ports on both the front and back panels The 4 pin i LINK port is located on the front panel and the 6 pin i LINK port is located on the back Additional information Your computer is equipped with two optical disc drives that have a dri...

Page 9: ...er Your system may vary based on the configuration you purchased Back panel 1 AC Input port Connection for the supplied power cord 2 Mouse port Connection for a PS 2 mouse 3 Keyboard port Connection for a PS 2 keyboard 4 Ethernet port Connection for a 10BASE T 100BASE TX Ethernet interface The port marked with Network is for LAN connections only 5 Universal Serial Bus USB 2 0 ports 2 Page 9 ...

Page 10: ...nnection for a telephone cable optional to the computer 14 Modem line jack Connection for the modem cable to the wall jack i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate ...

Page 11: ... key briefly to resume normal operation Numeric keypad Use the numeric keypad area to type numbers or to perform basic math calculations Press the Num Lock key to activate the numeric keypad The Num Lock indicator lights Press the Num Lock key again to deactivate the numeric keypad Directional Arrows The Up Down Left and Right arrow keys move the pointer on the screen Applications The Applications...

Page 12: ...is set to type letters in uppercase When the indicator is off the letters appear in lower case as you type Scroll Lock The Scroll Lock indicator lights up to advise you that your screen s scrolling pattern has changed When the indicator is off the screen scrolls normally This function is not available with all software applications Page 12 ...

Page 13: ...tions shown in this section See the online specifications sheet for your system s configuration Connecting a Display Monitor Connecting the Speakers Connecting the Keyboard and Mouse Connecting the Telephone and Modem Cables Connecting the Power Cords Turning On Your Computer Registering your Computer Setting Up your Dial up Connection Turning Off your Computer Page 13 ...

Page 14: ...the display s cable into the Monitor port If necessary plug the display s cable into the back of the display To connect a display Install your equipment so that you can easily reach the power outlet in the event of an emergency Page 14 ...

Page 15: ...ack connector and an AC cord that supplies power to both speakers 1 From the right speaker plug the jack connector into the Headphones jack located on the back panel of your computer 2 From the right speaker insert the the AC adapter plug into a grounded AC wall outlet or surge supressor To connect the speakers Page 15 ...

Page 16: ...the Keyboard and Mouse 1 Plug the keyboard cable into the keyboard port on the back of the computer 2 Plug the mouse cable into the mouse port on the back of the computer To connect the keyboard and mouse Page 16 ...

Page 17: ...he other end of the modem cable into the wall jack To connect the telephone and modem cables Your computer has a protective sticker covering the Ethernet port located on the rear panel Connect only 10BASE T and 100BASE TX cables to the Ethernet port Using other cables or a telephone cable may result in an electric current overload that can cause a malfunction excessive heat or fire in the Ethernet...

Page 18: ...1 Plug the power cord connector into the AC Input port located on the back panel of the computer 2 Plug both the display and computer power cords into a grounded AC wall outlet or a power strip To connect the power cords Page 18 ...

Page 19: ...alog box that prompts you to restart your computer Respond to this prompt immediately 1 Press the power button on the computer to turn on the power 2 Press the power button on the display to turn on the power 3 Press the power button located on the side of the right speaker to turn on the power To turn on your computer Page 19 ...

Page 20: ...oot problems you may be having with your computer Limited warranty Protect your investment See the Warranty Card for more details You are prompted to register your computer the first time you turn on the unit Follow the on screen instructions to complete the registration process If you are not able to register your computer during the first session you are provided with additional registration opp...

Page 21: ...nt to Accessories point to Communications and then click New Connection Wizard The Location Information window appears Location Information window 3 Enter in your information as requested Click OK The Phone and Modem Options window appears Phone and Modem Options window 4 Click to select your dialing location and then click OK The New Connection Wizard appears New Connection Wizard window Page 21 ...

Page 22: ...5 Follow the on screen instructions to finish setting up your dial up connection Page 22 ...

Page 23: ...ion Respond to any prompts about saving your documents 3 Wait for your computer to turn off automatically the power indicator light turns off 4 Turn off any peripheral devices connected to your computer If you plan to turn off your computer for a short period of time you may want to use Stand by mode instead About the power button If your system stops responding press and hold the Power button for...

Page 24: ...the system configuration you purchased Your computer s visual presentation of the VAIO AV applications may not appear exactly as shown in this section depending on the specific computer model you purchased Overview of Software Working with Digital Video Using DVgate Software Working with Still Images Using PictureGear Studio Software Working with Digital Music Using SonicStage software Sharing Vid...

Page 25: ...backgrounds clip art and stamps to your digital images SonicStage software shows creative ways to work with digital music from audio CDs and from the Internet SonicStage software provides a music visualizer a sleek player skin design audio CD burning capability and a parametric equalizer for fine tuning audio playback VAIO Media software makes it easy to share video images and music between the VA...

Page 26: ... or to distribute on CD media using a CD recording drive or device The basic procedures for working with digital video are as follows 1 Connect a compatible digital video DV or MICROMV camera to your computer using an i LINK cable 2 Start the video editing software 3 Use the video editing software to capture video clips from the DV camera 4 Use the video editing software to assemble the clips into...

Page 27: ...gital video camera to your computer see the manual supplied with your camera DVgate software provides control over capturing trimming and combining digital video clips from a compatible digital video DV camera Combine your clips into a finished movie and export it back to your compatible digital video camera DVgate software does not support MICROMV video cameras Page 27 ...

Page 28: ...ideo clips to be captured while viewing playback of your tape in the Monitor window Refer to the DVgate Help for more information 5 If necessary edit the list of video clips to be captured Delete a clip from the list by selecting it and then clicking DELETE Change the order in which clips are captured by dragging them up or down on the list To capture all the video clips on the IN OUT list click C...

Page 29: ...ideo clips to include only the scenes you want included in the final movie using these steps Double click a clip The clip opens in the DVgate Assemble Clip window Drag the slider to the point in the clip where your chosen scene begins Click BEGIN Drag the slider to the point in the clip where your chosen scene ends Click END To view your trimmed clip make sure the BEGIN END check box is not select...

Page 30: ...MICROMV digital video cameras Under the Microsoft Windows XP operating system do not capture DV AVI video files to the root directory the top level of your hard disk drive Instead create a folder and capture files to this folder Do not use DVgate software when the connected digital video device is in Timer Recording mode as this may produce a malfunction in the device Video captures larger than 2 ...

Page 31: ...appearing in multiple frames by closing other applications on your system while recording You cannot use multiple audio modes on the same tape If you have AVI files that use different audio modes the files cannot be recorded at the same time but must be recorded separately The DVgate software does not support AVI files that are smaller than 4 MB The DVgate software does not support hard disk compr...

Page 32: ...ameras without USB connectivity If your digital camera does not have a USB connection or is not directly supported by the Windows XP operating system see the manual supplied with your camera for information on connecting your camera to your computer and transferring images If you want to get traditional printed photographs into your computer use a scanner A scanner is a device that can transfer pi...

Page 33: ...nt high quality photos create custom labels and design personalized photo albums or binders to share with friends and family PictureGear Studio main window Photo albums binders and photo collections can only be viewed or edited using PictureGear Studio software To share a PictureGear Studio creation over the Internet or by using another computer use the Export feature See the section To export a p...

Page 34: ...window Select Import Photo using PictureGear Studio PhotoCollection to proceed directly to the PhotoCollection Import Window See Step 2 1 Click Import Photo Your connected digital camera camcorder or Memory Stick media is displayed in a Select Device window Connect your digital camera or camcorder to your computer or insert your Memory Stick media into the appropriate slot before attempting to imp...

Page 35: ...pictures The Adjust window displays an enlarged version of the picture on the right and thumbnail versions on the left Save to relocate the individual picture to a new folder Delete to remove the picture from the photo collection Rotate to change the picture s position Trim to crop the picture or capture a specific area 5 Click Finish Importing to save the imported pictures in a photo collection P...

Page 36: ...dow 2 From the thumbnail view click to select pictures Hold down the Ctrl key while clicking to select several pictures Use Ctrl A to select all of the photos in a folder 3 Manage your pictures with these additional tools and features Rotate to change the picture s position View to enlarge a thumbnail view Slideshow to place the selected pictures into an organized slideshow customizing the slidesh...

Page 37: ...d as thumbnails on the right Binder window You can create your own custom binder styles by clicking Create Title 2 Select a binder style then click New Page Available photo sources are displayed as thumbnails 3 Click to select a photo An information form appears 4 Fill in your information and click OK An art palette window appears To create an original page with art or stamps use the decoration fe...

Page 38: ...to work on a previously created album do not click Create New Album Instead select the desired album from the Album Collection view on the right side of the window 3 To select the photos you want to include in your album from available folders click List The Photo List window appears Photo List window 4 Click Create the Album with the selected photo s after making your picture selection s A Select...

Page 39: ... Layout window appears Select Layout window 6 Click to select a page layout for your album Use the scroll bar to view all available layout designs A preview of your selected design and page layout is displayed Scroll through your album using the book icons at the bottom of the window Album preview window Page 39 ...

Page 40: ...using another computer use the Export feature To export a photo album There are three export formats available Export as a Flash File to create a small file that can be viewed using Microsoft Internet Explorer Export as a Light Package to create a compressed file that can be viewed on a computer Export as a Full Package to create an uncompressed file to be saved to recordable media such as a CD R ...

Page 41: ...ow 4 Click Browse and navigate to the destination folder Enter a file name if desired 5 Click Export A progress window appears briefly Finish Exporting window 6 An export completion message window appears displaying the file name and file size Click Return to Edit Album Screen Page 41 ...

Page 42: ...ant to create and click Start Creating The initial creation window appears The initial window varies depending on the item you are creating 3 Make selections for the picture s design layout and custom decoration for the item you wish to create 4 Set the number of copies to be printed and select a connected printer Click Print Use the appropriate paper when creating items such as postcards labels o...

Page 43: ...ic Download music from Electronic Music Distribution EMD services on the Internet1 Electronic Music Distribution services are Internet based subscription services that allow you download music tracks from the World Wide Web Using EMD services with SonicStage software enables you to download music tracks include them in your Playlists and check them out to your portable digital music devices Import...

Page 44: ...wizard enables you to register with CDDB You need Internet access from your computer to register and use this service For more information regarding CDDB registration click the Help button About SonicStage source icons Main window Music Drive View the audio files stored in the music database or registered to a Playlist CD View the contents of the audio CD or CD R Enables you to record audio files ...

Page 45: ...ve 11 Visualizer button Displays or hides the Visualizer window where you can view images synchronized to the audio file s sound 5 Content Area Playlist view Displays the playlists that are contained within the Categorized List you selected Double click a playlist to view its tracks 12 Internet button Displays or hides the Internet window where you can download or stream audio files via EMD servic...

Page 46: ...n Follow these steps to disable this function 1 Click Menu 2 Select CD Settings 3 Clear the Start playing the CD automatically check box 2 Open SonicStage software using the Start menu See Using SonicStage software for more information 3 When the Main Window appears click The Recording Assistant Window appears 4 Select the CD icon in the Source box and then select the Music Drive icon in the Targe...

Page 47: ...ate See the online SonicStage Help guide for more information 9 You have two options for recording the audio tracks on a CD 1 Click the Record All button to record all the tracks on a CD 2 Click the Rec Selection button to record the specific tracks you checked in the List Area 10 When the Select Playlist window appears select either Create a New Playlist or Add to Playlist and click the Start Rec...

Page 48: ...ng the Start menu See Using SonicStage software for more information 3 When the Main Window appears click Your computer automatically recognizes the connected external device or media and the Check In Out Window appears 4 Click to view the List Area of the Check In Out Window Check In Out Window 5 Select the playlist that contains the track that you want to check out The tracks in the playlist are...

Page 49: ...the List Area of the Check In Out Window 3 Select a track from the song list of the external device or media To check in more than one track at a time hold down the Ctrl key and click the additional songs 4 Click Check In or drag and drop the track s onto the Playlist view panel to begin the check in process If you want to check in all of the tracks in the external device or media click the Check ...

Page 50: ...read only optical drive CD ROM or DVD ROM and an optical writing drive CD RW or DVD RW insert a blank CD R disc into the optical writing drive 5 Make sure your CD drive is selected in the Retrieve from drive list 6 On computer models that have both a read only optical drive CD ROM or DVD ROM and an optical writing drive CD RW or DVD RW make sure your optical writing drive is selected in the Write ...

Page 51: ... the Playlist feature of the SonicStage software You can manage your music by creating your own list of songs categorized by genre or artist displaying your song list in the Playlist feature and arranging your songs in a customized order using the Playlist folders Edit your music by combining multiple songs into a single song or divide one song into two by using the Combine and Divide features Sim...

Page 52: ...ia supports Video Capsule files created by Giga Pocket 5 0 software or later Video Capsules in MPEG1 LP MPEG2 SP and MPEG2 HQ formats are supported Only VAIO computers with Giga Pocket 5 0 software or later installed can be VAIO Media servers for video Image files VAIO Media supports image files in JPEG GIF BMP and TIFF formats VAIO Media feature overview This guide provides a brief overview of th...

Page 53: ...m set up one computer on your network as the central library or media server and install the VAIO Media client software on other computers Computers on the network with the VAIO Media client software can then view the multimedia content stored on the VAIO Media server computer Page 53 ...

Page 54: ...erver software automatically makes these cabinets available to VAIO Media users on your network 2 Use the VAIO Media Console software on the VAIO Media server computer to start the appropriate VAIO Media servers VAIO Media Music Server VAIO Media Photo Server or VAIO Media Video Server To make additional SonicStage playlists or Giga Pocket cabinets available to VAIO Media users on your network Cre...

Page 55: ...Inst exe file is 16MB in size Verify the capacity of the storage media before attempting to save the application When the VAIO Media software is installed on the client computer register the client computer with the VAIO Media server computer To register a VAIO Media client computer Begin the registration process when the installer package is set up on the client computer 1 Add the file at the cli...

Page 56: ...arted for that client Only one client computer can be registered at a time If more than one client computer is actively seeking registration only one client is registered The registration process must be restarted for the next client computer 8 Restart the client machine A new icon VAIO Home Network appears The installation is complete and users can access media files stored on the VAIO Media serv...

Page 57: ...O Media Or click the VAIO Home Network icon on the desktop The VAIO Media main window is displayed VAIO Media main window 2 Click the content you want to access MUSIC PHOTO or VIDEO VAIO Media searches for an available VAIO Media server computer on your network If more than one VAIO Media server is found the Please select a server window appears Select the desired VAIO Media server computer from t...

Page 58: ... begins playing Folders When you click a folder in the Folders window thumbnail images of the image files in that folder are displayed Click an image thumbnail to view the image file Video Cabinets When you click a folder in the Video Cabinets window a list of Video Capsules in the cabinet is displayed Click a Video Capsule on the list to view it Page 58 ...

Page 59: ...cables or a wireless LAN All client computers must have VAIO Media 2 0 software installed before registration Network requirements The VAIO Media network must meet one of the following network requirements Ethernet that is built into the VAIO computer 100Base TX 10 Base T or wireless LAN interface IEEE802 11a or IEEE802 11b Sony wireless LAN interface IEEE802 11a or IEEE802 11b Each client compute...

Page 60: ...NK devices and changing default settings Your computer may not be equipped with all of the hardware features described in this section depending on the system configuration purchased To view the specific hardware configuration for your computer see the online specifications sheet About Your Hard Disk Drive About i LINK Compatibility Page 60 ...

Page 61: ...arly Defragmenting your hard disk drive If you encounter frame dropping while recording digital video onto your hard disk drive defragmentation may be necessary 1 Deactivate your screen saver and close other open applications if applicable 2 Click Start in the Windows taskbar and select All Programs 3 Point to Accessories point to System Tools and then select Disk Defragmenter The Disk Defragment ...

Page 62: ...mber 1 888 315 7669 i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Please refer to the documentation that came with your compatible i LINK device for info...

Page 63: ...ance on your system For more information on upgrading your computer see your model s System Reference Manual You can download the System Reference Manual from the Sony Computing Support Web site at http www sony com pcsupport Overview About Opening your System About Add on Card Installation About Installing Memory About the Lithium Battery About Hard Disk Drive Installation Page 63 ...

Page 64: ...ures described in this section If an ESD station is not available use these precautions Avoid working in a carpeted area Do not handle materials that may produce or hold static electricity such as cellophane wrappers Ground yourself by maintaining continuous contact with an unpainted metal portion of the chassis while performing the procedure When removing a slot cover or other internal components...

Page 65: ... Unscrew the three cover release screws located on the edges of the back panel and set aside Removing the release screws 5 When the screws are removed the cover is released Slide the cover towards the back of the unit to remove it Removing the cover If you remove the cover immediately after you shut down your computer the components may be too hot to touch Wait until the internal parts of the syst...

Page 66: ...align the cover to the chassis frame The cover should align evenly against the chassis 2 Slide the cover firmly onto the unit sliding it forward until the cover snaps into place 3 Replace the release screws Replacing the cover Page 66 ...

Page 67: ...puter Installing an add on card 1 Shut down your computer and turn off all peripheral devices such as your printer 2 Unplug your computer and any peripheral devices 3 Remove the cover See Removing the cover 4 Locate an available expansion slot Remove the slot cover s screw and then remove the slot cover When removing a slot cover be careful not to damage components on the system board or add on ca...

Page 68: ...ternal cables that the card requires See the instructions supplied with the add on card 7 Replace the cover See Replacing the cover 8 Reconnect the power cord and all peripheral devices 9 Turn on the computer Page 68 ...

Page 69: ...ory in your computer See Before upgrading your computer Removing a memory module 1 Shut down your computer and turn off all peripheral devices such as your printer 2 Unplug your computer and any peripheral devices 3 Remove the cover See Removing the cover 4 Gently place the unit on its side If necessary remove any cables add on cards or other components to access the memory module slots 5 Locate t...

Page 70: ...6 Locate the notch on the bottom edge of the module to align it over the open memory slot 7 Firmly insert the bottom edge of the memory module into the slot 8 Press down evenly against the module s upper corners The latches snap into position holding the module in place To avoid damaging a memory module slot move the end latches slightly outward to relieve pressure The module clicks into place 9 R...

Page 71: ... 6 Remove the old battery and install the new battery with the plus side up Installing a lithium battery 7 Replace the cover See Replacing the cover The values stored in the CMOS memory are now reset to the factory default values Run the Setup utility to reset the date time passwords and other changes you may have made to the BIOS settings If you do not wish to customize your BIOS settings do not ...

Page 72: ...2 From the Date Time tab change the settings as desired Click Apply then click OK Page 72 ...

Page 73: ...tem with the VAIO Recovery utility you can purchase a Partition Recovery CD Assembly PRCD ASSY to restore your system To order the Partition Recovery CD Assembly 1 Go to the Sony Direct Accessories and Parts Center Web site at http servicesales sel sony com 2 In the Search by type section enter the part number A8113558A Click Retrieve Part Info The Item Information window appears 3 Verify the part...

Page 74: ...when securing the new drive to the drive holder 10 Realign the drive holder with the tracks on the inside of the chassis and slide the drive holder in completely 11 Reinsert the drive holder screw and tighten to lock the drive holder back into position 12 Connect the second drive connector to the new drive Orient the connector to align pin 1 on the red side of the ribbon cable with pin 1 on the ne...

Page 75: ...elect Manage The Computer Management window appears 4 Under the file directory go to Storage and then select Disk Management 5 Right click on the newly installed unformatted hard disk Disk label identified with red marking From the shortcut menu select Initialize Disk 6 Click on the Unallocated area of the disk and then right click to display a shortcut menu 7 Select New Partition The New Partitio...

Page 76: ...ating system and preinstalled software The information1 provided in this section describes the recovery process Creating a Recovery Startup CD Overview of System and Application Recovery Using the VAIO Recovery Wizard 1 The screen views shown in this section may vary slightly from the actual software screen views Page 76 ...

Page 77: ... Startup CD Wizard appears VAIO Recovery Startup CD Wizard main window 2 Click Next Follow the onscreen instructions that advise you to close all open software programs disconnect from the Internet disable the screensaver See To disable the screen saver avoid connecting or disconnecting peripheral equipment such as a USB or i LINK device 3 Click Next You are prompted to insert a blank CD R or CD R...

Page 78: ...are application or use your system in any way during the Recovery Startup CD creation process VAIO Recovery Startup CD Wizard Status 5 When the message The VAIO Recovery Startup CD is complete is displayed click Next 6 Follow the onscreen instructions to properly label your Recovery Startup CD and store it in a safe place Click Finish VAIO Recovery Startup CD Wizard Label CD Page 78 ...

Page 79: ...drive 2 Close the optical drive and turn off your computer 3 Wait approximately 30 seconds then turn the computer on The VAIO System Recovery Utility begins 4 After the system recovers remove the recovery startup CD from the drive Click Finish Some recovery options are not available if you use the recovery startup CD to start your computer To disable the screen saver 1 Right click on the Windows d...

Page 80: ...3 In the Screen saver area open the drop down list box and select None Click Apply 4 Click OK Page 80 ...

Page 81: ...ry if your computer becomes unstable or the operating system and original software stops working properly Your system s data is not retained during the system recovery process Perform a full backup of your system s data to external media before continuing with the system recovery process Page 81 ...

Page 82: ...Close all open software programs Disconnect from the Internet Disable the screen saver See To disable the screen saver Avoid connecting or disconnecting peripheral equipment such as a USB or i LINK device Maintain power to the system during the recovery process Using the Recovery Wizard utility may require you to restart your system even if you cancel and exit the wizard 3 Click Next You are promp...

Page 83: ...ick Next For more information see Creating a Recovery Startup CD 4 If you have already created a Recovery Startup CD select the option I have already created the Recovery Startup CD and click Next The Begin Recovery window appears Begin Recovery window 5 Select the appropriate recovery option Page 83 ...

Page 84: ...on and click Next 3 To begin the Default System Drive Recovery process click Finish Your system restarts and begins the system recovery Using the Recovery Wizard utility may require you to restart your system even if you cancel and exit the wizard Several screens appear before the first VAIO System Recovery Utility window starts The initial system recovery utility window displays a progress bar sh...

Page 85: ...ta to the drive D partition If you choose not to have a drive D partition change the software settings to enable file saving to a location on drive C Application Recovery Recovers factory installed software without changing the drive C and drive D partition sizes If you select this option you cannot return to the system recovery portion of the VAIO Recovery Wizard without restarting your computer ...

Page 86: ...ie chart shows the division of the hard disk according to your partition size selections 2 Select a size for the drive C partition using the dropdown list Click Next Drive D partition size is the remaining hard disk space that is not allocated to Drive C The Recovery Drive size remains at 5 Gigabytes GB The size of the partition identified as the Recovery Drive 5 GB cannot be changed and is not av...

Page 87: ... a status indicator appears You may see installation wizards messages and prompts Follow the instructions provided in each wizard and respond to each prompt or message Application Recovery in progress window 4 When the selected software applications have been recovered the Application Recovery Complete window appears Application Recovery Complete window 5 Click Back if you wish to recover more app...

Page 88: ...tore your system using the instructions provided here you can order a Partition Recovery CD Assembly PRCD ASSY to restore your system To order the Partition Recovery CD Assembly 1 Go to the Sony Direct Accessories and Parts Center Web site at http servicesales sel sony com 2 In the Search by type section enter the part number A8113809A Click Retrieve Part Info The Item Information window appears 3...

Page 89: ...talled software Your computer may not be equipped with all of the features or software discussed in this section depending on the system configuration purchased About VAIO Computer Functions About Software About Using the Optical Disc Drive s About the Mouse and Keyboard About the Modem About the Speakers About Using a Microphone About Using Peripheral Equipment Page 89 ...

Page 90: ...responding 3 Select the application that has a Not Responding status and click End Task Windows attempts to close the application If your computer does not respond or the application does not close try the following steps 1 Save any open files if possible 2 Press the Alt F4 keys The Turn Off Computer window appears 3 Click Restart If your computer still does not respond and you cannot restart shut...

Page 91: ...esolution 3 Click the Settings tab 4 Change the Screen resolution and Color quality to the desired levels 5 Click Apply and then click OK How do I change the parallel port type to ECP EPP or bi directional You can change the parallel port2 type using the System Setup utility CMOS Setup Utility To access System Setup 1 Click Start in the Windows taskbar and select Turn Off Computer Select Restart 2...

Page 92: ... VAIO Computer Specifications 1 C ertain V A IO computers are not equipped with a floppy disk drive You can purchase this equipment separately 2 Your V A IO computer may not be equipped with a parallel port See the online specifications sheet for details on your computer s hardware configuration Page 92 ...

Page 93: ... Restores your system to a previous state Restores without erasing your personal data files Creates restore points daily and when software applications or utilities are installed Maintains storage of one to three weeks of past restore points Enables you to create your own custom restore points Locates the dates associated with the restore points Performs restorations that are reversible Enables di...

Page 94: ...files to a DVD using preinstalled software If your VAIO computer is equipped with a DVD RW drive you can copy files to DVD R or DVD RW media using the preinstalled DVD burning software3 To learn more about creating DVDs refer to Creating DVDs an online guide that provides information designed to help you become familiar with your DVD RW drive and the DVD recording software applications included wi...

Page 95: ...ou inserted the CD correctly with the label side facing up Why can t I play a DVD or CD media After inserting your CD or DVD wait a few seconds for the system to detect it before trying to access it Confirm that the disc is in the tray with the label side facing up Install your CD or DVD software according to the manufacturer s instructions If your drive reads some DVDs or CDs but not others check...

Page 96: ...re tab and then select the Device Manager button to view installed drivers A dirty or damaged disc may also cause the computer to stop responding while it tries to read the disc If necessary remove the disc and check that it is not dirty or damaged To recover the CD or DVD software applications that are preinstalled on your computer see Application Recovery for more information Why doesn t my reco...

Page 97: ... To clean the mouse follow these steps Save and close all applications and turn off your computer Turn the mouse upside down Remove the mouse ball cover on the back of the mouse by turning clockwise the ring that covers the mouse ball Turn the mouse upright and drop the mouse ball into your hand Using a piece of tape remove any dust or dirt on the mouse ball and inside the mouse ball socket Return...

Page 98: ...ine is working properly You can verify the line by plugging in an external device such as a standard telephone or fax machine and listening for a dial tone Check that the access telephone number POP is correct All software applications that are preinstalled by Sony are compatible with your computer s modem If you have installed other software contact the software publisher for information on how t...

Page 99: ...4 Select the Tone or Pulse option Click OK Page 99 ...

Page 100: ...plication you are using has its own volume control check that the volume is turned up Verify that the mute button on your keyboard is turned off The mute button is located above the function keys Use the keyboard s volume controls to adjust the volume level Check the volume controls in the Windows operating system using these steps 1 Click Start in the Windows taskbar then select Control Panel 2 S...

Page 101: ...l Panel 2 Click Sounds Speech and Audio Devices then click Sounds and Audio Devices 3 From the Audio tab locate the Sound recording section and click Volume The Recording Control dialog box appears 4 Select the Options menu and click Properties The Properties dialog box appears 5 In the section Adjust volume for select the Recording option Click OK 6 From the Recording Control dialog box decrease ...

Page 102: ...ntly manufactured printer with Plug and Play capability 5 Select the appropriate port usually LPT1 and then click Next 6 Select the appropriate printer manufacturer and model 7 Follow the on screen instructions to print a test page and complete printer installation If the printer is not included in the list and the printer manufacturer included a disk with a Windows XP Printer driver choose Have D...

Page 103: ...ces using storage media and locating upgrade procedures A support resource listing is also provided to help you locate the appropriate support options About the Power Source About Disposing of the Lithium Battery About Handling the Computer System About Handling a Monitor Display About DVD CD and Floppy Disk Media Page 103 ...

Page 104: ...ou may want to purchase an Uninterruptible Power Supply UPS This device contains both a surge protector and a battery backup The surge protector prevents damage to your computer caused by power surges The battery backup safeguards your data during a brief period of power loss The power control button on the front panel does not turn off the system AC power To remove power from the system you must ...

Page 105: ...Service Center or Factory Service Center For the Sony Service Center nearest you visit the Sony Computing Support Web site at http www sony com pcsupport Do not handle damaged or leaking lithium batteries The lithium battery may explode if mistreated Do not disassemble it or dispose of it in fire Replace the battery with a Sony CR2032 lithium battery Using a type of battery other than a CR2032 may...

Page 106: ...ment and interface cables otherwise problems may result Do not use cut or damaged connection cables Always switch the power off before connecting your computer to peripheral equipment otherwise damage may occur to the integrated circuits in your computer Your computer keyboard and mouse consist of high precision electronic parts Do not drop them or bump them against other objects Your Sony compute...

Page 107: ...e a drive eject button on the drive door After pushing the eject button wait for the drive to stop reading the CD It may take a few moments for the drive tray to eject Gently push the drive tray in when closing the optical drive door Do not force the door or handle roughly After closing the drive door wait a few moments for the drive to begin reading the CD Page 107 ...

Page 108: ...slots on the display Using the computer in low temperature conditions may produce a residual image on the screen This is not a malfunction When the computer returns to normal temperature the screen returns to normal A residual image may appear on the screen if the same image is displayed for a lengthy period of time The image disappears after a period of time You can use a screen saver to prevent ...

Page 109: ...aners or anti static spray as they may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining moisture with a dry soft cloth Handling floppy disks1 Do not open...

Page 110: ... or to locate technical support for your VAIO computer This section describes all available resources and offers suggestions on how to access this information for maximum results Immediate Help and Support Software Help and Support Contacting Sony for Help and Support Page 110 ...

Page 111: ... and preinstalled software applications of your VAIO computer You can view your system s processor speed determine the amount of installed memory identify optical drive specifications and more To access the online specification sheet 1 Click Start in the Windows taskbar and click Help and Support 2 From the VAIO Help and Support Center click VAIO User Guide 3 Click Welcome from the menu displayed ...

Page 112: ...s Adobe Systems Inc Web site http www adobe com phone 206 675 6126 fee based support fax 206 628 5737 e mail techdocs adobe com hours M F 6 AM 5 PM PST Adobe Photoshop Elements Trial Version available on selected models Adobe Systems Inc Web site http www adobe com America Online America Online Inc Web site http www aol com phone 800 827 6364 hours 7 days a week 24 hours a day EarthLinkSM Total Ac...

Page 113: ...nd free of charge RecordNow DX VERITAS Software Corp Web site http www easy co jp jrndx sony Sony Software Sony Electronics Inc Web site http www sony com pcsupport WordPerfect Office 2002 Standard On selected models Corel Corp Web site http www corel com phone 613 274 0500 hours M F 8 30 A M 7 30 P M Eastern time Sony Service Center To locate the Sony Service Center nearest you visit the Sony Com...

Page 114: ... repairs or check repair status 3 review warranty information 4 e mail your question or comments to the Sony Customer Information Services Center 5 check pricing and availability for products accessories and parts as well as purchase online 6 access the Sony Solutions Knowledge Base a database that contains answers to many frequently asked questions Sony Customer Information Services Center If oth...

Search results

Summary of Contents for PCV-RS220 Online Help Center (User Guide)

Reviews:

Related manuals for PCV-RS220 Online Help Center (User Guide)

Brands by name

Popular brands

Sony PCV-RS220 Online Help Center (User Guide), User Manual

Search results

Summary of Contents for PCV-RS220 Online Help Center (User Guide)

Reviews:

Related manuals for PCV-RS220 Online Help Center (User Guide)

Brands by name

Popular brands