Sony PCG-VX89 VAIO User Guide (primary manual) User Manual Download Page 189

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Software Support Information

189

Software Support Information

Adobe® Acrobat® Reader®, Photoshop® Elements, Premiere® LE (Adobe
Systems Inc.)

America Online® (America Online, Inc.)

EarthLink Network Total Access® (EarthLink, Inc.)

PC-Cillin® 2000 (Trend Micro, Inc.)

Quicken® (Intuit Inc.)

Web site

http://www.adobe.com/

e-mail

[email protected]

phone

206-675-6126 (fee-based support)

fax

206-628-5737

hours

M-F, 6 AM-5 PM (PST)

Web site

http://www.aol.com/

phone

800-827-6364

hours

7 days a week, 24 hours a day

Web site

http://support.earthlink.net/

e-mail

[email protected]

phone

800-890-5128 or 800-890-6356

hours

7 days a week, 24 hours a day

Web site

http://www.antivirus.com/pc-cillin/support/

phone

510-859-0308; 900-820-8324

* Support from 510-859-0308 is free of charge, but subject to delays. Support from 900-820-

8324 is fee-based, but offers immediate response.

hours

M-F, 8 AM-5 PM (PST)

Web site

http://www.intuit.com/support

phone

900-555-4932; 800-644-3193

hours

M-F, 5 AM-5 PM (PST)

Summary of Contents for PCG-VX89 VAIO User Guide (primary manual)

Page 1: ...ving Battery Power 22 Using power saving modes 22 Using PowerPanel 23 Frequently asked questions 27 Internet and Network Connections 29 Internet Connections 30 Setting up a dial up Internet connection 30 Setting up an Ethernet Internet connection 32 Customizing your Internet connection 35 Frequently asked questions 35 Network Connections 37 Using Ethernet and dial up connections 37 Using wireless ...

Page 2: ...quently asked questions 58 Inserting and Ejecting CDs or DVDs 59 Copying and Playing CDs 61 Playing CDs 61 Copying files to a CD RW or CD R 62 Frequently asked questions 63 Printer Connections 69 Printing With Your Computer 70 Connecting a printer 70 Disconnecting a printer 71 Frequently asked questions 72 Computer Features 73 Using the Keyboard 74 Key locations and descriptions 74 Combinations an...

Page 3: ...mory Stick media 92 Viewing the contents 93 Write protecting Memory Stick media 93 Formatting Memory Stick media 94 Removing Memory Stick media 94 Frequently asked questions 95 Using the Multilingual User Interface Language Option 97 Changing Numbers Currency Time and Date Formats 98 Changing the window design of Sony software 99 Audio and Video Connections 101 Using i LINK Digital Video Recorders...

Page 4: ...d questions 114 Using Microphones 117 Connecting a microphone 117 Disconnecting a microphone 117 Using a microphone or other device to record 118 Frequently asked questions 119 PC Cards and Floppy Disk Drives 121 Using Floppy Disk Drives 122 Connecting a floppy disk drive 122 Inserting and removing floppy disks 123 Disconnecting a floppy disk drive 124 Carrying the floppy disk drive 125 Frequently...

Page 5: ...cation Notes 145 Recording images to a digital video device 145 Adjusting image resolution 145 Saving to your hard disk drive 145 Memory Upgrades 147 Upgrading Your Computer s Memory 148 Precautions and procedures 148 Typical expansion memory configuration 149 Removing and installing memory modules 149 Confirming added memory capacity 153 Using the Recovery CDs 155 Application and System Recovery ...

Page 6: ... the Modem 171 Troubleshooting Networks 172 Troubleshooting DVDs and CDs 175 Troubleshooting i LINK Drives 178 Troubleshooting Floppy Disk Drives 179 Troubleshooting PC Cards 180 Troubleshooting Audio Video Connections 181 Troubleshooting the LCD screen 184 Troubleshooting Memory Stick Media 185 Troubleshooting Software 187 Software Support Information 189 Sony Service Center 190 Computer Support ...

Page 7: ...to preinstalled software programs In the left navigation window click the topics you want to learn more about and that information will be displayed in this main window View the Electronic Flyer which provides updates and supplemental information about your computer View the VAIO Computer Specifications which lists your computer s hardware specifications and preinstalled software information such ...

Page 8: ...VAIO Computer Quick Start 8 ...

Page 9: ... battery and an AC adapter This chapter explains how to install and use these supplied accessories to power your computer It also describes ways you can efficiently utilize the battery as a power source Using AC Power Using Batteries Conserving Battery Power ...

Page 10: ...mation on installing and using batteries Connecting the AC adapter Turning on the computer Connecting the AC adapter To connect the AC adapter 1 Plug the cable attached to the AC adapter into the DC In port on your computer or docking station 2 Plug one end of the power cord into the AC adapter and plug the other end into an AC outlet Connecting the AC Adapter to the Computer Use only the supplied...

Page 11: ...ter 1 Slide the release lever to the right and lift the cover while holding the bottom of the computer firmly 2 Press the power button until the green power indicator lights up Opening the Computer Turning on the Computer Release lever Power button Power indicator ...

Page 12: ...just the brightness controls for the LCD display as follows To increase light intensity press Fn F5 and then or To decrease light intensity press Fn F5 and then or If you hold the power button down for more than four seconds the computer turns off ...

Page 13: ...teries you use you can always extend the life of the battery by conserving power See Conserving Battery Power for more information Inserting a battery Removing a battery Displaying battery information Charging a battery Notes on batteries Frequently asked questions Inserting a battery To insert a battery 1 Turn the computer over and slide the LOCK UNLOCK switches on the bottom of the computer to t...

Page 14: ...ve your data frequently and manually activate a power management mode such as Standby or Hibernate Removing a battery If you are not using the computer for an extended period of time remove the battery from the computer to avoid damaging the battery You can remove the battery when the computer is on or off Inserting a Battery If the port replicator is attached to your computer do not insert or rem...

Page 15: ...r 1 Right click the center of the Windows taskbar 2 Select Toolbars from the pop up menu and click Battery Information The Battery Information toolbar appears on the taskbar If the computer is on connect the AC adapter and exit a power saving mode before you remove the battery Removing a Battery If the Battery Information toolbar is hidden behind the taskbar icons right click the taskbar and click...

Page 16: ... indicator Displays estimated time hours minutes remaining before the battery fully discharges also known as the time to empty To close the Battery Information toolbar 1 Right click the Battery Information toolbar 2 Select Toolbars from the pop up menu and click to cancel Battery Information The Battery Information toolbar disappears from the toolbar To display the Battery Information window Doubl...

Page 17: ...ngs which notify you when the battery is fully charged and is too low You can change your computer s alarm settings on this window The battery icons that appear on the Battery Information toolbar and the Battery Information window indicate the current status of the installed battery Battery Information Window Click Help in the lower right corner of the window for more information ...

Page 18: ...battery power is still low the battery may be reaching the end of its life and you may need to replace it To charge a battery You can charge the battery when the computer is on or off However the battery will charge faster when the computer is off Charging the battery takes several hours See your VAIO Computer Specifications for the approximate time needed to charge your battery Battery icon Batte...

Page 19: ... computer is using AC power The battery indicator blinks in a double pattern while the battery charges The battery indicator stops blinking when the battery is 85 percent full To ensure the battery is 100 percent full continue charging it for at least an additional hour after the indicator stops blinking When using two batteries the battery you insert first charges first The second battery you ins...

Page 20: ... life is shorter in a cold environment because of decreased battery efficiency at low temperatures Frequently asked questions How do I know when the battery is charged To determine the remaining battery charge see Displaying Battery Information in the online VAIO Computer User Guide for more information When is the computer using AC power When the computer is directly connected to the AC adapter i...

Page 21: ...tteries 21 When should I recharge the battery When the battery level falls below 10 percent When both the battery and power indicators blink When you have not used the battery for a considerable amount of time ...

Page 22: ... the system and peripheral devices in memory RAM Power consumption reduces to a minimum and the system remains on Hibernate Saves the state of the system and peripheral devices in the Save to Disk Partition on the hard disk and power is turned off Power consumption reduces to a minimum and the system is turned off Hibernate mode consumes the lowest level of power The computer automatically enters ...

Page 23: ...escription Maximum Performance Provides the best system performance while still conserving power Maximum Battery Life Provides power saving features to give you maximum battery life and good performance It slows the computer and puts it into Standby mode after a specified time period Ultimate Battery Life Extends the Maximum Battery Life by disabling the i LINK port Power Management Off Disables a...

Page 24: ...nd display screen You can also establish settings for LCD Video Standby Hard Disk Standby and Standby mode to optimize power management for your system Spreadsheet Optimizes performance and power requirements for spreadsheet programs Communications Extends battery life by initiating a quick display time out The Internal modem remains powered You can also establish settings for LCD Video Standby Ha...

Page 25: ... profile is selected automatically the next time you use the battery to power your computer To customize your profile settings You can customize your profile settings to sustain enough power for a particular computing function 1 Right click the CPU icon on the Windows taskbar 2 Select Edit Create Profiles from the pop up menu 3 In the left panel select the profile that you want to change 4 Right c...

Page 26: ...ode conserves more power than Standby mode ThermalControl Strategy1 Sets the speed of the processor fan You can adjust the fan speed to Quiet which is the lowest setting or Performance Lid Close Action Sets the state of your system when you close the computer s lid You can select either Standby or Hibernate mode or you can select LCD Off Hibernate or LCD Off conserves the most power Hibernate on L...

Page 27: ... reaching the end of its life and should be replaced Why is the battery warm While the battery is in use or being discharged the battery heats up This is normal and is not cause for concern HDD Standby Timer Sets the time it takes the system to activate the Standby mode for the hard disk drive when the system is idle This setting only shuts off power to the hard disk drive i LINK Port Sets the pow...

Page 28: ...VAIO Computer Quick Start 28 ...

Page 29: ...29 Internet and Network Connections Internet Connections Network Connections Connecting another VAIO Computer ...

Page 30: ...tion Setting up an Ethernet Internet connection Customizing your Internet connection Frequently asked questions Setting up a dial up Internet connection Before you can connect to the Internet you need to connect your computer to a telephone jack via a telephone cable not supplied Once you have set up your telephone cable you re ready to connect to the Internet To connect a telephone cable 1 Locate...

Page 31: ...pears Connecting a Telephone Cable Your computer does not work with party lines cannot be connected to a coin operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a telephone cable coming through a splitter the modem or c...

Page 32: ...ternet and click Next 5 Follow the on screen instructions Setting up an Ethernet Internet connection Your computer accommodates both 10BASE T and 100BASE TX Ethernet connections with data transfer speeds of between 10 and 100 Mbps depending on the line conditions and Ethernet cable The New Connection Wizard ...

Page 33: ...t port and the other into the network connection Connecting an Ethernet Cable Your computer does not work with party lines cannot be connected to a coin operated telephone and may not work with multiple phone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a telephone cable v...

Page 34: ...onnect an Ethernet cable for more information 2 Click Start point to All Programs Accessories Communications and click New Connection Wizard The New Connection Wizard appears 3 Click Next 4 If it is not already selected click to select Connect to the Internet and click Next 5 Follow the on screen instructions The New Connection Wizard ...

Page 35: ... sure the telephone number the program is dialing is correct Make sure the software you are using is compatible with the computer s modem All preinstalled Sony programs are compatible If you are still experiencing problems use the supplied Application Recovery CD s to reinstall the modem drivers See Using the Application Recovery CD s for more information Why is my modem connection slow Your compu...

Page 36: ...er Quick Start 36 If you are having a problem connecting with your ISP make sure the ISP is not experiencing technical problems If you have a second telephone cable available try connecting the modem to that cable ...

Page 37: ...tart Help and Support and then Networking and the Web Using Ethernet and dial up connections Using wireless LAN connections Checking your network connection status Frequently asked questions Using Ethernet and dial up connections Local area networks LANs comprise a group of computers and associated devices within a small geographic area such as a home or office building For setting up LANs Etherne...

Page 38: ...ding on the Ethernet cable To set up an Ethernet LAN 1 Plug one end of the Ethernet cable into your computer s Ethernet port and the other into the network connection 2 Click Start point to All Programs Accessories Communications and click Network Setup Wizard The Network Setup Wizard appears Connecting an Ethernet Cable Ethernet port Ethernet cable ...

Page 39: ...enu and then clicking Networking and the Web in the left panel The Network Setup Wizard Warning Only connect 10BASE T and 100BASE TX cables to the Ethernet port Do not connect any other type of network cable or any telephone cable Connecting cables other than those listed above may result in an electric current overload and could cause a malfunction excessive heat or fire in the port To connect th...

Page 40: ...an opt to purchase a Sony Wireless LAN Access Point to set up a LAN The Wireless LAN Access Point is designed for building a wireless LAN environment Because a wireless LAN configuration requires no wiring you can operate multiple computers more freely than ever before Your computer s wireless capabilities support the IEEE 802 11b standard Devices connecting to a Wireless LAN using the IEEE 802 11...

Page 41: ...s themselves with no other central controller or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home To connect to an existing wireless network 1 Move the Wireless LAN switch to ON or insert a Wireless LAN PC Card into the PC Card slot See Inserting PC Cards for more information The Wireless LAN indicator lights up 2 From...

Page 42: ...reless LAN PC Card into the PC Card slot See Inserting PC Cards for more information The Wireless LAN indicator lights up 2 From the Start menu click Control Panel Network and Internet Connections and then click Network Connections 3 Right click Wireless Network Connection and select Properties The Wireless Network Connection Properties dailog box appears 4 Click the Wireless Networks tab and then...

Page 43: ...to select the Network Authentication Shared mode check box 8 Click to cancel the The key is provided for me automatically check box 9 Type between 5 and 13 ASCII characters or 10 to 26 hexadecimal characters in the Network key box 10 Click OK Your new network name appears in the Preferred networks list box Setting Wireless Network Connection Properties ...

Page 44: ... click Network Connections The Network Connections window appears 3 Right click Wireless Network Connection and select Properties The Wireless Network Connection Properties dailog box appears 4 Click the Wireless Networks tab and then click Add The Wireless Network Properties dialog box is updated 5 Type up to 32 ASCII characters in the Network name SSID box 6 Click to select the Data encryption W...

Page 45: ...F position The Wireless LAN indicator turns off For Wireless LAN PC Card connections open the Wireless Network Connection Status window and click Disable See Checking your network connection status Follow these steps to remove the Wireless LAN PC Card 1 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 2 Select the appropriate device name in the ...

Page 46: ...estions Why can t my computer connect to a Wireless LAN Access Point Connection availability is affected by distance and obstructions You may need to move your computer away from obstructions or closer to any access point you may be using Make sure the Wireless LAN switch on the computer is in the ON position or the Wireless LAN PC Card is properly inserted Make sure power to the access point is o...

Page 47: ...ke sure your computer and the access point are connected to one another Move your computer away from obstructions or closer to any access point you may be using Make sure your computer is properly configured for Internet access Why is the data transfer speed slow The Wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include de...

Page 48: ...nd Internet Connections The Network and Internet Connections window appears 2 Click Network Connections The Network Connections window appears 3 Check the connection status Change the access point channel See your access point instructions for more information Can I connect to an IEEE 802 11a device Your computer s wireless capabilities support the IEEE 802 11b standard Devices connecting to a Wir...

Page 49: ... on each computer 2 Click Start on the Windows taskbar and click Control Panel 3 Click Network and Internet Connections and click Set up or change your home or small office network The Network Setup Wizard appears i LINK is a trademark of Sony used to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software programs operating system and com...

Page 50: ...en you finish the Network Setup Wizard on screen instructions click Start on the Windows taskbar and click My Computer 7 Click My Network Places in the Other Places menu The My Network Places window appears 8 Click View workgroup computers in the Network Tasks menu The computers that are networked under the same workgroup name are displayed in this window The Network Setup Wizard window The Workgr...

Page 51: ...INK cable from the i LINK port on each computer Frequently asked questions Why can t I establish a connection between two VAIO computers Your computer may not recognize an i LINK connection if the i LINK cable is not plugged securely into the i LINK ports Disconnect the i LINK cable and securely reconnect it to both computers If neither computer responds after a few moments restart both computers ...

Page 52: ... and compatible i LINK devices All products with an i LINK connection may not communicate with each other Refer to the documentation that came with your compatible i LINK device for information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as CD RW or hard disk drive confirm their operating system compatibility and required ope...

Page 53: ...53 CDs DVDs and Optical Drives Connecting External Optical Disc Drives Inserting and Ejecting CDs or DVDs Copying and Playing CDs ...

Page 54: ...peripheral cable to both the i LINK port and DC OUT jack on your computer i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Refer to the documentation that c...

Page 55: ... the matching port on the rear panel of the i LINK optical drive 4 Turn the LOCK device clockwise to secure the L shaped connector 5 Insert the two prong peripheral cable connector into both the i LINK port and DC OUT jack on the computer The i LINK drive power indicator turns on and the computer automatically detects the connected drive 6 Restart your computer Connecting the i LINK optical drive ...

Page 56: ...ed and click OK A message appears stating it is now safe to remove the hardware device 6 Unplug the i LINK optical drive from the computer port replicator or docking station PC Card optical disc drives The PC Card drive enables you to read data stored on a DVD or CD Your computer may come with an external PC Card drive depending on the model you purchased Once the PC Card drive is connected you ca...

Page 57: ...ode Standby or Hibernate may cause the computer to malfunction 1 Remove the PC Card from the bottom of the optical drive 2 Insert the PC Card into the PC Card slot with the logo facing up See Inserting PC Cards for more information Instructions on connecting an optical drive may vary depending on the specific drive you purchased Removing a PC Card Inserting a PC Card Make sure logo is facing up ...

Page 58: ...Why isn t my i LINK drive playing a CD or DVD properly The i LINK optical drive will not play a CD or DVD if the disc was inserted with the label facing down Eject the CD or DVD from the drive and make sure the label is facing up The disc will also not play properly under the following circumstances The disc requires a particular software that is not already installed on your computer Install that...

Page 59: ...ore information 2 Press the Eject button on the optical drive cover to open the drive tray The drive tray slides out 3 Place a disc on the drive tray with the label facing up Avoid using adhesive labels to identify your CDs or DVDs Adhesive labels may damage the optical drive if they come off while the disc is in the drive Ejecting the drive tray You can play some DVDs on both sides Insert this ty...

Page 60: ...rograms that are open from the optical drive and wait for the LED indicator to turn off 3 Press the Eject button on the optical drive cover to open the drive tray The drive tray slides out 4 Lift the disc from the drive 5 Push the drive tray gently to close it Inserting a Disc If you do not seat the disc firmly over the hub the disc may come loose while it is in the drive A loose disc may damage t...

Page 61: ...kbar click Control Panel Performance and Maintenance and System The System Properties window appears 2 Select the Hardware tab and click Device Manager in the Device Manager box A window with a listing of the computer s hardware devices appears 3 Double click DVD CD ROM drives 4 Double click the listed drive name and click the Properties tab 5 Click to select the Enable digital CD audio for this C...

Page 62: ...click the Volume icon on the Windows taskbar The Volume Control dialog box appears 2 In the Volume Control and AC Audio columns move the Volume sliders up to increase the volume and down to decrease the volume Copying files to a CD RW or CD R Before you write data to a CD RW or CD R read the following notes to avoid a computer malfunction and ensure the best writing results Deactivate the screen s...

Page 63: ...rrors To clean the disc hold the edge of the disc and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining moisture with a dry soft cloth Do not clean the disc with solvents such as benzine thinner commercially available cleaners or...

Page 64: ...dicator on the computer will be on if the computer is on Make sure the battery is inserted properly and is charged If the computer is in LCD Video Standby mode press any key to activate the computer screen If the display mode is set to external display such as TV press and hold the Fn key while you press F7 several times Why don t my changes appear on the computer LCD screen You may need to refres...

Page 65: ...Copying and Playing CDs 65 ...

Page 66: ...VAIO Computer Quick Start 66 ...

Page 67: ...Copying and Playing CDs 67 ...

Page 68: ...VAIO Computer Quick Start 68 ...

Page 69: ...69 Printer Connections Printing With Your Computer ...

Page 70: ...mpatible with many popular printers In many cases you can simply connect the printer to the computer and begin printing Some printers require separate driver software installation See the instructions that accompanied your printer for more information If you cannot print once you have connected your computer to your printer see Frequently asked questions in this section for more information To con...

Page 71: ... the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 2 Select the printer on the Hardware devices window if it is not already selected and click Stop The Stop a Hardware device window appears Connecting a USB Printer Cable See the manual that came with the USB printer for more information on its installation and use Printer USB port Power cord USB cable optiona...

Page 72: ...s compatible with the Microsoft Windows operating system installed on your computer You may need to install the printer software drivers before you use the printer See the instructions that came with your printer for information about installing these drivers If the printer is not functioning after the computer resumes from a power saving mode Standby or Hibernate reset the printer connection 1 Cl...

Page 73: ...Computer Features Using the Keyboard Using the Touchpad Using the Jog Dial Control Using Memory Stick Media Using the Multilingual User Interface Language Option Changing the window design of Sony software ...

Page 74: ...cific computer related tasks Key locations and descriptions Combinations and functions with the Windows key Indicators Combinations and functions with the Fn key Key locations and descriptions Keyboard Function keys Print Screen Navigation keys Windows key Alt key Numeric keypad Ctrl key Fn key Applications key Correction Shift key Shift key keys Esc key key ...

Page 75: ...ction keys along the top of the keyboard are used to perform designated tasks For example in many applications F1 is the Help key The task associated with each function key may vary from one application to the next Escape key The Esc Escape key is used to cancel commands Print Screen key The Print Screen key takes an electronic snapshot of the screen and moves it to the Clipboard You can then past...

Page 76: ...tions key displays a shortcut menu of context sensitive choices Pressing this key is the equivalent of clicking the right mouse button Combination Function F1 Displays VAIO Help and Support Center window Tab Switches the selected button on the taskbar D Displays the desktop E Displays My Computer window F Displays the Search Results window where you can find a file or folder This is the equivalent...

Page 77: ...e computer is using battery power flashes when the battery is running out of power double flashes when the battery is charging Memory Stick Lights up when data is read from or written to the Memory Stick media Do not enter Standby mode or turn off the computer when this indicator light is on When the indicator is off the Memory Stick media is not being accessed Hard disk Lights up when data is rea...

Page 78: ...eless LAN Lights up when the Wireless LAN function is running If you switch user identities during a computing session the Fn F7 key functionality if available on your computer will be interrupted To switch to an external display or monitor see Selecting a Display Mode for more information Combinations Feature Function Fn F3 Mute On Off Toggles the built in speaker off and on Fn F4 Speaker volume ...

Page 79: ...VD is inserted into the optical drive Fn F12 Hibernate Provides for the lowest level of power consumption When you run this command the state of the system and state of the peripheral devices are written to the hard disk and the system power is turned off To return the system to its original state use the power button to turn on power Fn Esc Standby Puts the system into Standby mode a power manage...

Page 80: ...VAIO Computer Quick Start 80 You can also carry out these functions using the Jog Dial Control Some functions are not available until the Windows operating system launches ...

Page 81: ...ting device called a touchpad You can point to select drag and scroll objects on the screen using the built in touchpad Describing touchpad actions Customizing the touchpad Frequently asked questions Describing touchpad actions Touchpad Touchpad Left button Right button ...

Page 82: ... in the submenu The Sony Notebook Setup dialog box appears 3 Click the Touchpad tab and select Disable Touchpad 4 Click Apply 5 Press Enter to close the window Action Description Point Slide one finger on the touchpad to place the pointer on an item or object Click Press the left button once Double click Press the left button twice Right click Press the right button once In many applications this ...

Page 83: ...ab key to select the Apply button and press Enter 9 Click OK To open the Mouse Properties dialog box Right click the Touchpad icon on the Windows taskbar and click Mouse Properties from the shortcut menu The Mouse Properties dialog box appears Frequently asked questions Why doesn t the touchpad work You may have disabled the touchpad without connecting a mouse to the computer See To enable the tou...

Page 84: ...n t the pointer move when I use the touchpad Try restarting your computer Follow these steps 1 Press the Windows key 2 Press U The Turn off computer window opens 3 Press R to restart the computer If the computer does not restart 1 Press Ctrl Alt Delete simultaneously The Windows Task Manager window appears 2 Press Alt to highlight the menu bar and press the Right Arrow key to select Shut Down 3 Pr...

Page 85: ... Jog Dial Control and Jog Dial Navigator are compatible with preinstalled software programs that support Jog Dial Navigator functions Using the Jog Dial Control Using the Indicate Window Using Jog Dial Launcher Using Application and Scroll modes Changing Jog Dial Navigator settings Using the Jog Dial Control Some software programs do not support Jog Dial Navigator Locating and Using the Jog Dial C...

Page 86: ...gator icon on the taskbar change to show the direction in which you are turning the Jog Dial Control No arrows appear on the taskbar icon if the Application mode is selected and the Jog Dial Control is not in use For more information about Jog Dial Navigator right click the Jog Dial Navigator icon on the taskbar and click Help Using the Indicate Window The Indicate Window appears as a floating win...

Page 87: ...ight click the taskbar select Toolbars from the menu and click Jog Dial to clear the selection Using Jog Dial Launcher Jog Dial Launcher lists a menu of programs installed on your computer You can use the Jog Dial Control to scroll and open these menu items Features Function 1 Launcher button Opens the Jog Dial Launcher 2 LCD area Shows program information depending on the mode and software 3 Clos...

Page 88: ... Jog Dial Launcher 2 Turn the Jog Dial Control until the menu item you want to select appears between the two center arrows 3 Press the Jog Dial Control 4 Repeat steps 2 and 3 as necessary to open a program Using Application and Scroll modes Jog Dial Navigator operates in one of two modes Scroll or Application Once an application is open you can easily switch modes Jog Dial Launcher If your comput...

Page 89: ...ing the Jog Dial Control and holding it until the window changes Mode Description Application Enables you to navigate through a menu of programs installed on your computer Scroll Enables you to scroll through an active window with a scroll option Jog Dial Guide Jog Dial Navigator Windows Descriptions Jog Dial Guide Appears when a program that supports Jog Dial Navigator has audio features such as ...

Page 90: ...E and push the Jog Dial Control Changing Jog Dial Navigator settings You can change the Jog Dial Navigator settings to modify the Jog Dial Navigator functionality and appearance To change settings 1 Right click the Jog Dial Navigator icon on the taskbar A pop up menu appears 2 Select Jog Dial Setting The Jog Dial Setting window appears 3 Make your changes and click OK For information about Jog Dia...

Page 91: ... with copyright protection Memory Stick Memory Stick media which does not have the same copyright protection as MagicGate Memory Stick media Some music files with secure copyright protection may be stored on MG Memory Stick media but not on regular Memory Stick media You can also use MagicGate media compatible devices to record and playback music when they are connected to your computer You can st...

Page 92: ... with the arrow facing up and toward the Memory Stick media slot 2 Carefully slide the Memory Stick media into the slot until it clicks in place The Memory Stick media indicator light briefly flashes MG Memory Stick media has the MG mark Inserting the media in the wrong direction may damage the connector pins Inserting Memory Stick media Memory Stick media Insert Memory Stick media with the arrow ...

Page 93: ...lick Sony MemoryStick The Sony MemoryStick window appears displaying the contents stored on the Memory Stick media Write protecting Memory Stick media Memory Stick media is designed with a write protect tab to protect data from accidental erasure or overwriting Move the tab to the right or left to set or release write protection When the write protect tab of the Memory Stick media is set to LOCK d...

Page 94: ...pears 4 Select Quick Format in the Format options box and then click Start Removing Memory Stick media If the media is removed prematurely a blue screen with an error message appears prompting you to continue or exit Reinsert the media into the slot and press Enter to continue This enables the media to finish reading or writing data To remove Memory Stick media 1 Wait a minimum of 10 seconds after...

Page 95: ...ires permission of the copyright holders Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources Can I copy images from a digital video camera using Memory Stick media Yes and you can view video clips that you have recorded with Memory Stick media compatible video camera recorders How do I prevent damage to the Memory Stick media Do not use the me...

Page 96: ...upplied storage case See the instructions that came with your media for more information on its use Do not use or store the media in a location that is subject to Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity or places with corrosive substances ...

Page 97: ...kbar then click Control Panel 2 Click Date Time Language and Regional Options then click Regional and Language Options The Regional and Language Options dialog box appears 3 Click the Languages tab 4 From the Language used in menus and dialogs drop down menu select the desired language English francais Português español 5 Click Apply and then click OK 6 The Change Regional Options pop up window ap...

Page 98: ...ick Start in the Windows taskbar then click Control Panel 2 Click Date Time Language and Regional Options and then click Regional and Language Options The Regional and Language Options dialog box appears 3 From the Regional Options tab click the Standards and formats drop down menu to view the available country choices Select the desired country 4 Click Customize to change the number currency time...

Page 99: ...ible software only To change the window design 1 Click Start and then Control Panel 2 In the left panel click Switch to Classic View 3 Double click UI Design Selector 4 Click or and select a design 5 Click Apply The UI Design Selector window design changes The window design for your Sony software will match the UI Design Selector window 6 Click OK ...

Page 100: ...VAIO Computer Quick Start 100 ...

Page 101: ...101 Audio and Video Connections Using i LINK Digital Video Recorders Using Computer Monitors and Projectors Using Speakers Using Microphones ...

Page 102: ...ause the computer to malfunction To connect an i LINK digital video recorder 1 Turn on the DV device and the computer 2 Plug the i LINK cable into the i LINK DC In Out port on the DV device 3 Plug the other end of the i LINK cable into the i LINK port on your computer port replicator or docking station The Found New Hardware window appears on the lower right corner of your screen i LINK is a trade...

Page 103: ... Hibernate may cause the computer to malfunction To disconnect the i LINK DV recorder when the computer is off 1 Turn off the computer and the i LINK DV device 2 Unplug the i LINK cable from the i LINK DC In Out port on the computer Connecting an i LINK Digital Video Camera Recorder See the manual that came with your digital video camera recorder for more information on its installation and use i ...

Page 104: ... driver software install these drivers before you use the camera To view images You can view the images captured by your digital video camera recorder three different ways Select one set of instructions from the following list If your digital video camera recorder is compatible with the preinstalled software the Digital Video Device window appears when you connect the camera to the computer Select...

Page 105: ...connectors and plug them in again Multiple i LINK devices are connected to the computer The software supplied with your computer will not recognize multiple i LINK devices Turn off your computer and all connected devices Disconnect the devices that are not in use See Using Computer Monitors and Projectors for instructions on reconnecting the i LINK device i LINK is a trademark of Sony used only to...

Page 106: ...r computer s LCD screen onto an external computer monitor The external monitor displays the operations you perform on your computer To connect a computer monitor 1 Make sure the computer monitor is plugged into an AC outlet 2 Turn off the computer 3 Plug the display cable connector into the Monitor VGA port on the computer 4 Turn on the computer monitor if it is not already on and then turn on the...

Page 107: ...ug the display cable connector into the Monitor VGA port on the computer 4 Plug the other end of the display cable into the projector 5 Plug the audio cable connector into the Headphone jack on the computer 6 Plug the other end of the audio cable into the projector 7 Turn on the projector if it is not already on and then turn on the computer Connecting a Computer Monitor Computer monitor Power cor...

Page 108: ...video controller When you connect your computer to an external display you can switch the display mode between your computer s LCD display and the external display using shortcut keys or the Display Properties settings Connecting a Projector See the manual that came with your projector for more information on its installation and use VGA port Power cord Headphone jack Projector Display cable not s...

Page 109: ... 2 Click the Settings tab and then click Advanced The Intel Graphics Controller Properties Screen dialog box appears Shortcut keys Result Fn F7 Toggles between the LCD a connected external display projector or computer monitor and both the LCD and external display Select one display at a time Connect the cable before you turn on the computer otherwise Fn F7 will not work Intel Graphics Controller ...

Page 110: ...r projector by unplugging the display or Monitor VGA cable from your computer s port Disconnecting the external display when the computer is in a power saving mode Standby or Hibernate may cause the computer to malfunction You may not be able to display the notebook LCD screen and an external display or projector at the same time depending on the types of computer displays and projectors you are u...

Page 111: ...ailer Connecting speakers Disconnecting external speakers Adjusting the volume Enabling the audio feature Frequently asked questions Connecting speakers You can connect speakers to your computer to enhance the sound quality of your computer To connect speakers to your computer 1 Turn down the volume of the speakers 2 Plug the speaker cable into the Headphone jack on the computer 3 Plug the other e...

Page 112: ...olume for recording CDs or DVDs To adjust the volume of your speakers 1 Right click the Volume icon on the Windows taskbar and select Open Volume Control The Volume Control window appears 2 Click and drag the Volume Control slider up to increase volume and down to decrease volume Connecting External Speakers See the manual that came with your speakers for more information on their installation and...

Page 113: ... or headphones Wave Adjust the wavfile sound or the system sound of Windows SW Synth Adjusts the internal or external synthesizer volume CD Audio Adjust the volume of the CD in the optional optical drive Microphone Adjust the internal or external microphone volume Telephony Adjust the modem or telephone volume PC Beep Adjust the beep sound when inserting or removing the PC Card and other devices L...

Page 114: ...rly and is charged If you have connected an audio cable to the Headphone jack disconnect the cable and use the speaker cable that was supplied with the speakers Use the Application Recovery CD s to reinstall the drivers See Using the Application Recovery CD s for more information Why can t I hear sound from my speakers If you are using battery power make sure the battery is properly inserted and i...

Page 115: ...trol 1 Right click the CPU icon on the Windows taskbar and click Edit Create Profiles The Profile Editor window appears 2 In the left panel click the power management profile that you want to set Maximum Battery Life is the default selection when your computer is running on battery power 3 In the right panel double click either CPU Control Plugged in or CPU Control Running on batteries depending o...

Page 116: ... also press Fn F4 to increase the volume If you double click the Volume icon on the Windows taskbar you can view your changes on the Volume Control window Unlike the Volume icon the volume dial control adjusts only the sound level from the speakers or headphones The Volume icon and Fn F4 shortcuts will work only when the volume dial control is set to an audible level ...

Page 117: ...phone or other device to record Frequently asked questions Connecting a microphone Plug the microphone cable into the Microphone jack on the computer Disconnecting a microphone You can disconnect an external microphone when the computer is on or off Simply unplug the microphone cable from the Microphone jack on the computer A protruding dot located next to the Microphone jack distinguishes this ja...

Page 118: ...ng Control window appears 4 Click the Select check box at the bottom of the Microphone column if it is not already turned on Close the Recording Control window 5 Click Start and select All Programs Accessories Entertainment and then Sound Recorder The Sound Sound Recorder window appears To adjust the volume for recording sound You can only adjust the volume for recording in the Recording Control w...

Page 119: ...uently asked questions Why doesn t my microphone work If you are using an external microphone make sure the microphone is properly plugged into the Microphone jack on the computer See Connecting a microphone for more information ...

Page 120: ...VAIO Computer Quick Start 120 ...

Page 121: ...121 PC Cards and Floppy Disk Drives Using Floppy Disk Drives Using PC Cards ...

Page 122: ...g a floppy disk drive Carrying the floppy disk drive Frequently asked questions Connecting a floppy disk drive You can connect a floppy disk drive when your computer is on or off Connecting the drive when the computer is in a power saving mode Standby or Hibernate may cause the computer to malfunction To connect a floppy disk drive 1 Close any active programs to prevent data loss 2 Insert the USB ...

Page 123: ... store data To protect your floppy disks keep them away from magnets and direct sunlight or other heat sources To insert a floppy disk 1 Hold the floppy disk with the label facing up 2 Push the floppy disk into the drive until it clicks into place Connecting a Floppy Disk Drive USB port Floppy disk drive ...

Page 124: ...onnect a floppy disk drive when the computer is on or off Disconnecting the drive when the computer is in a power saving mode Standby or Hibernate may cause the computer to malfunction Inserting a Floppy Disk Do not open the shutter manually and touch the surface of the floppy disk To avoid losing data do not push the Eject button when the LED indicator is on Removing a Floppy Disk Floppy disk Flo...

Page 125: ... hardware device 6 Unplug the floppy disk drive from the computer port replicator or docking station Carrying the floppy disk drive Fold the floppy disk drive cable and connector into the side compartment on the floppy disk drive Frequently asked questions Why doesn t the Safety Remove Hardware icon appear on the taskbar when the drive is connected The computer does not recognize that the floppy d...

Page 126: ...Why is the drive unable to write data to a floppy disk The floppy disk drive cannot write data to a disk if it is inserted into the drive improperly See Inserting and removing floppy disks for instructions on how to insert the disk properly If the disk is inserted properly and you are still unable to write data to it the disk may be write protected You can either use a floppy disk that is not writ...

Page 127: ...questions Inserting PC Cards Your computer may contain PC Card slot protectors Remove these protectors before you insert a PC Card into the slot See To remove slot protectors To insert a PC Card 1 Make sure the front label of the PC Card is facing up 2 Push the PC Card gently into the slot The PC Card is automatically detected by your system The Safely Remove Hardware icon appears on the taskbar i...

Page 128: ...your computer is on 1 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware dialog box appears 2 Click to select the PC Card in the Hardware devices window if it is not already selected 3 Click Stop The Stop a Hardware device window appears 4 Make sure the PC Card is selected and click OK A message appears stating it is safe to remove the hardware device 5 Push the...

Page 129: ... you to read data stored on a DVD or CD Your computer may come with an external PC Card drive depending on the model you purchased If you wish to purchase an optional PC Card drive shop Sony online at http www sonystyle com vaio or contact your local retailer To connect an PC Card drive You can connect a PC Card drive while the computer is turned on Connecting the drive when the computer is in a p...

Page 130: ...rrow facing the slot See To insert a PC Card for more information Removing a PC Card Connecting a PC Card drive Remove the protective cover that is attached to the lens of the optical drive before you use the drive See Inserting and Ejecting CDs or DVDs for information on how to open the optical drive to access the lens Arrow facing the slot ...

Page 131: ...e device 6 Eject the PC Card from the PC Card slot Frequently asked questions Why doesn t my PC Card work Make sure the PC Card is inserted properly See To insert a PC Card for more information Make sure the PC Card is compatible with the Microsoft Windows operating system installed on your computer Make sure any necessary drivers were installed properly Why doesn t my computer recognize attached ...

Page 132: ...s or some functions of the PC Card with this computer Why does an exclamation mark appear on the Device Manager tab in the System Properties dialog box You may not be using the most recent software driver provided by the PC Card manufacturer Make sure the necessary drivers are installed You may need to remove the software driver and reinstall it ...

Page 133: ...133 Connecting Mice and Keyboards Using External Mice and Keyboards ...

Page 134: ...ular mice and keyboards The New Hardware Wizard guides you through the software installation process Some devices require separate driver software installation See the instructions that accompanied your mouse or keyboard for more information If the mouse or keyboard does not work once you have connected it to your computer see Frequently asked questions for more information Your computer can be tu...

Page 135: ...eyboard when the computer is in a power saving mode Standby or Hibernate may cause the computer to malfunction To disconnect the USB mouse or keyboard when the computer is off Unplug the USB cable from the USB port on the computer Connecting a USB Mouse or Keyboard See the manual that came with your mouse or keyboard for more information on its installation and use USB port USB cable ...

Page 136: ...einstall the mouse driver software Use the supplied Application Recovery CD s See Using the Application Recovery CD s for more information If you are playing a disc press the Ctrl Alt Delete keys simultaneously to stop playback and restart the computer If you still cannot use the pointer turn off and restart the computer You can turn off the computer three different ways 1 Press the Windows key an...

Page 137: ...137 Preinstalled Programs Software Programs On Your Computer DVgate Application Notes ...

Page 138: ...ms Adobe Photoshop Elements Trial Version Adobe Systems Inc Using state of the art image editing tools you can unleash your artistic ability and create digital images for print e mail and posting to the Web The versatile image capturing options enable you to start working with digital and traditional photos immediately Explore extensive creative possibilities for your personal images with Adobe Ph...

Page 139: ...vider that supplies access information and assistance to its customers introducing them to the Internet Member benefits include e mail newsgroups a Personal Start Page free storage space for your personal Web site a member magazine and 24 hour technical support Microsoft Word On selected models Microsoft Corp Microsoft Word makes it easy to create common Web e mail and print documents for use arou...

Page 140: ...rder functions on a computer that does not have Giga Pocket Personal Video Recorder installed You can play Video Capsules created by Giga Pocket Personal Video Recorder and if a Giga Pocket Server is available on your home network watch TV streamed from the Giga Pocket Server and remotely control the Giga Pocket Server s TV programming functions PictureGear Sony Electronics Inc This image manageme...

Page 141: ...rts many digital media formats The user friendly interface has enhanced navigation capabilities allowing you to access and enjoy audio and video programming over the Internet RealPlayer software is your gateway to a superb Internet multimedia experience Smart Capture Sony Electronics Inc Smart Capture is a fun new way to send multimedia messages via e mail Smart Capture manages the i LINK connecti...

Page 142: ...unlimited tracks and enhanced effects Sony ScreenBlast Sound Forge On selected models Sony Pictures Digital Entertainment Sony ScreenBlast Sound Forge allows you to record edit and process mono or stereo audio files for your multimedia or Internet projects Whether you want to use a number of professional effects convert video into streaming media or synchronize audio to video this software has eve...

Page 143: ...e Application Recovery CD Insert the disc and try starting the program again Your optical drive may not be reading the disc Make sure you place the CD in the tray with the label side facing up Make sure the optical drive is properly connected to your computer See Connecting External Optical Disc Drives for more information Why can t the program find a file while a PC Card is inserted When inserted...

Page 144: ... with all of the necessary components for CD R and CD RW capability Downloading the optional RealJukebox CD burning component to create CDs on your computer may interfere with normal system operations Why can t I use the DVgate software If your computer is using the Ultimate Battery Life profile as a power saving mode you cannot use DVgate software Please select another profile Preferably connect ...

Page 145: ...y the resolution may not be set correctly To check the resolution 1 From the DVgate Motion Monitor window click Setup 2 From the shortcut menu point to Settings and then select Low Resolution The settings you change in this menu affect the images in the monitor window only Movie data imported to your hard drive and images recorded to DV devices will not be affected Saving to your hard disk drive I...

Page 146: ...t menu on the Windows taskbar point to All Programs Accessories System Tools and then click Disk Defragmenter The Disk Defragmenter dialog box appears 3 Select the drive you want to defragment from the list and click Defragment See the Windows operating system Help guide for more information on defragmenting ...

Page 147: ...147 Memory Upgrades Upgrading Your Computer s Memory ...

Page 148: ...equired for using and modifying electronic equipment Disconnect the computer from its power source and from any telecommunications links networks or modems before you install or remove a memory module Failure to do so may result in personal injury or equipment damage Electrostatic discharge ESD can damage disk drives and other components Perform the procedures described below only at an ESD workst...

Page 149: ...u are ready to install it The package protects the module from Electrostatic discharge ESD To remove and install a memory module 1 Turn off the computer and all peripheral devices 2 Disconnect the power cord and all cables from the computer 3 If installed remove the battery See To remove the battery 4 Wait for the computer to cool down 5 Use an appropriate screwdriver to loosen and remove the scre...

Page 150: ...ad Do not detach the cable when lifting the keyboard 9 Touch a metal object such as the connector panel on the back of your computer to discharge static electricity 10 Remove the memory module by pulling out the tabs see arrows No 1 and pulling out the module in the direction of arrow No 2 Removing the Bottom Screws Lifting the Keyboard Screws Place your fingers behind the last row of keys Cable ...

Page 151: ...g memory module 12 Remove the new memory module from its packaging 13 Install the memory module by sliding it into the open slot at a 45 degree angle Removing a Memory Module Do not touch any part of the motherboard or the other components inside the computer ...

Page 152: ...he board is correctly seated 15 Close the computer cover and replace the fastening screws on the bottom of the computer 16 Make sure the system memory matches the amount of installed memory See Confirming added memory capacity Installing a New Memory Module Memory module ...

Page 153: ...ck Start on the Windows taskbar point to All Programs and then point to Sony Notebook Setup 3 Click Sony Notebook Setup from the submenu The Sony Notebook Setup dialog box appears 4 Click the About This Computer tab Verify that the System Memory displayed in the left panel matches the amount of memory installed The displayed memory may be less than the installed memory due to the amount used by th...

Page 154: ...VAIO Computer Quick Start 154 ...

Page 155: ...155 Using the Recovery CDs Application and System Recovery CDs Using Your Recovery CDs ...

Page 156: ... programs installed since you started using your computer will be lost Using Your Recovery CDs The following sections describe how to use the Application Recovery and System Recovery utilities Using the Application Recovery CD s Using the System Recovery CD s Using the Application Recovery CD s The Application Recovery CD s utility enables you to reinstall individual software programs device drive...

Page 157: ...and right click My Computer 2 Click Properties The System Properties dialog box appears 3 Click the Hardware tab and click Device Manager 4 Right click the unknown device or the device that requires the driver installation and click Update Driver from the shortcut menu 5 In the Hardware Update Wizard click to select Install from a list or specific location Advanced 6 Click Next 7 Click to cancel t...

Page 158: ... contact Sony Customer Support at 1 888 4 SONY PC Using the System Recovery CD s The System Recovery CD s enables you to format your hard disk and restores all original software programs Your computer is returned to the original factory settings You can use the System Recovery CD s to reinstall the operating system and software titles that shipped with your computer if they become corrupted or are...

Page 159: ...aults All data and partitions are removed from the hard drive All original factory settings operating system and preinstalled software are restored To use the System Recovery CD s Your system may take a few minutes to load necessary files A blue screen may appear during the downloading process 1 Insert the Sony System Recovery CD in the optical drive The first CD must be in the drive before you re...

Page 160: ... then press Enter The Setup Confirmation window appears again 7 Make sure Yes is selected and press Enter The computer restarts from the Recovery CD After recovering your system using the System Recovery CD s you may be prompted to insert your Application Recovery CD s after restarting the Windows operating system Insert the Application Recovery CD to automatically complete recovery of your system...

Page 161: ...ting Your Computer Troubleshooting Batteries Troubleshooting the Printer Troubleshooting the Mouse and Touchpad Troubleshooting the Modem Troubleshooting Networks Troubleshooting DVDs and CDs Troubleshooting i LINK Drives Troubleshooting Floppy Disk Drives Troubleshooting PC Cards Troubleshooting Audio Video Connections Troubleshooting the LCD screen Troubleshooting Memory Stick Media Troubleshoot...

Page 162: ...ee the manual that came with your display for details Remove the battery from the computer unplug the power cord and plug it in again Turn on the power If the power control button does not function remove the AC adapter and battery Wait one minute and then reattach them before pressing the power button Condensation may cause the computer to malfunction If this occurs do not use the computer for at...

Page 163: ...ive make sure there is no disk in the floppy disk drive non bootable If a non bootable floppy disk is in the drive proceed as follows 1 Turn off the computer and remove the floppy disk 2 Restart the computer and confirm that the Windows operating system starts properly If Windows still does not start follow these steps to initialize the BIOS 1 Remove any floppy disk from the floppy disk drive 2 Tu...

Page 164: ...saved data Click Start on the Windows taskbar select Turn Off Computer and then click Turn Off If your computer does not turn off press Ctrl Alt Delete simultaneously The Windows Task Manager dialog box appears and you can turn off the computer from the Shut Down menu If your computer still does not turn off press and hold the power button for at least four seconds to turn off the power Unplug the...

Page 165: ...he computer Why is the sound of my computer s fan so loud Use the PowerPanel utility to change the Thermal Control Strategy setting to Quiet This setting slows down the CPU speed See PowerPanel Help for more information To reduce fan noise 1 Right click the CPU icon on the taskbar and select Edit Create Profiles The AC Power Profile Editor window appears 2 Double click System to open the file if i...

Page 166: ...have not used the battery for a considerable amount of time Can my computer enter Hibernate mode while using battery power For some software programs and some peripheral devices your computer may not enter Hibernate mode when the battery life is low To avoid loss of data when using battery power you should save your data frequently and manually activate a power management mode such as Standby or H...

Page 167: ...s from a power saving mode Standby or Hibernate reset the printer connection 1 Click Start and click Control Panel 2 Click Printers and Other Hardware and click Printers and Faxes 3 Right click the printer icon that is not functioning and select Properties to open the Properties window 4 Click OK Change the default printer port setting although this setting is generally correct for most printers 1...

Page 168: ... Alt Delete keys simultaneously to stop playback and restart the computer If you still cannot use the pointer turn off and restart the computer You can turn off the computer three different ways 1 Press the Windows key and press U When the Turn off computer window opens press R 2 Press the Ctrl Alt Delete keys simultaneously When the Windows Task Manager window appears press the Alt key to highlig...

Page 169: ... the dialog box If you are still experiencing problems make sure another mouse was not installed You may need to use your Application Recovery CD s to reinstall the mouse drivers See Using the Application Recovery CD s for more information Why doesn t the pointer move when I use the touchpad Try restarting your computer Follow these steps 1 Press the Windows key 2 Press U The Turn off computer win...

Page 170: ...hile playing a disc press Ctrl Alt Delete simultaneously to stop playback and restart the computer You may need to use your supplied Application Recovery CD s to reinstall the touchpad or mouse drivers See Using the Application Recovery CD s for more information ...

Page 171: ...cation Recovery CD s for more information Why is my modem connection slow Your computer is equipped with a V 90 compatible modem Many factors may influence modem connection speed including telephone line noise or compatibility with telephone equipment such as fax machines or other modems If you think your modem is not connecting properly to other PC based modems fax machines or your Internet Servi...

Page 172: ...dialog box appears 3 Select the Wireless Networks tab and make sure the access point is displayed in the Available networks box If it is not displayed see To connect to an existing wireless network for more information Make sure the encryption key is correct Why can t I access the Internet Make sure the Wireless LAN PC Card is properly inserted into the PC Card slot Check the access point settings...

Page 173: ... transfers with MPEG2 data may lower this rate How do I avoid data transfer interruptions Data transfer interruptions may occur with large files or use of microwaves and cordless telephones when connected to an access point Move the computer closer to the access point Make sure the access point connection is intact 1 From the Start menu click Control Panel Network and Internet Connections The Netw...

Page 174: ...ither computer responds after a few moments restart both computers If the computers do not recognize the i LINK connection after resuming from a power saving mode Standby or Hibernate restart both computers i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and c...

Page 175: ...ty or damaged Restart the computer and eject the disc from the optical drive Examine the disc for dirt or damage If the disc is dirty see How do I maintain CDs and DVDs for instructions on how to clean it Why won t the optical drive tray open Make sure the computer is turned on Press the Eject button on the optical drive If the Eject button does not work open the tray by inserting a thin straight ...

Page 176: ...mputer to malfunction If this occurs do not use it for at least one hour Make sure the digital CD audio is enabled for your optical drive Follow these steps 1 Click Start on the taskbar and then Control Panel Performance and Maintenance and System The System Properties window opens 2 Select the Hardware tab and then click Device Manager The Device Manager window appears 3 Double click the listed D...

Page 177: ... mode is set to external display such as TV press and hold the Fn key while you press F7 several times Why don t my changes appear on the computer LCD screen You may need to refresh the computer screen Press the Windows key and press the D key twice ...

Page 178: ...e play my computer programs If multiple i LINK devices are connected to the computer the software supplied with your computer will not recognize them Turn off your computer and all connected devices Disconnect the devices that are not in use See i LINK optical disc drives for instructions on reconnecting the i LINK device i LINK is a trademark of Sony used only to designate that a product contains...

Page 179: ...ograms to avoid data loss 2 Eject the floppy disk from the floppy disk drive See Inserting and removing floppy disks for more information 3 Reconnect the floppy disk drive See Connecting a floppy disk drive for more information 4 Restart the computer Why is the drive unable to write data to a floppy disk The floppy disk drive cannot write data to a disk if it is inserted into the drive improperly ...

Page 180: ...inserted into the PC Card slot the computer may not recognize the PC Card or the connected device Restart your computer Why can t I insert my PC Card Make sure you are orienting the card correctly See Inserting PC Cards for more information Check the manual that came with your PC Card for more information on its use You may not be able to use some PC Cards or some functions of the PC Card with thi...

Page 181: ...ff If you are using battery power make sure the battery is inserted properly and is charged If you have connected an audio cable to the Headphone jack disconnect the cable and use the speaker cable that was supplied with the speakers Use the Application Recovery CD s to reinstall the drivers See Using the Application Recovery CD s for more information Why can t I hear sound from my speakers If you...

Page 182: ...o set the CPU control to Performance or Battery Life If you use a memory intensive application set the CPU to Performance To change the CPU control 1 Right click the CPU icon on the Windows taskbar and click Edit Create Profiles The Profile Editor window appears 2 In the left panel click the power management profile that you want to set Maximum Battery Life is the default selection when your compu...

Page 183: ...deo Connections 183 Why doesn t my microphone work If you are using an external microphone make sure the microphone is properly plugged into the Microphone jack on the computer See Connecting a microphone for more information ...

Page 184: ... on The power indicator on the computer will be on if the computer is on Make sure the battery is inserted properly and is charged If the computer is in LCD Video Standby mode press any key to activate the computer screen If the display mode is set to external display such as TV press and hold the Fn key while you press F7 several times Why don t my changes appear on the computer LCD screen You ma...

Page 185: ...ble for music files that cannot be recorded from a CD or downloaded from other sources Can I copy images from a digital video camera using Memory Stick media Yes and you can view video clips that you have recorded with Memory Stick media compatible video camera recorders How do I prevent damage to the Memory Stick media Do not use the media in locations that are subject to static electricity or el...

Page 186: ...VAIO Computer Quick Start 186 Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity or places with corrosive substances ...

Page 187: ...m find a file while a PC Card is inserted When inserted into a computer that is connected to the docking station some PC Cards may change the drive letters of the disk drives in the docking station If this occurs a program you are using may not find files Do one of the following Remove the PC Card and restart your computer Do not insert the PC Card while using that program Change the drive letters...

Page 188: ... I use the DVgate software If your computer is using the Ultimate Battery Life profile as a power saving mode you cannot use DVgate software Please select another profile Preferably connect your computer to AC power when using these features ...

Page 189: ...ours M F 6 AM 5 PM PST Web site http www aol com phone 800 827 6364 hours 7 days a week 24 hours a day Web site http support earthlink net e mail support earthlink net phone 800 890 5128 or 800 890 6356 hours 7 days a week 24 hours a day Web site http www antivirus com pc cillin support phone 510 859 0308 900 820 8324 Support from 510 859 0308 is free of charge but subject to delays Support from 9...

Page 190: ...ed and free of charge Web site http www apple com phone 800 275 2273 hours M F 6 AM 6 PM PST Web site http service real com rjoptions html e mail http service real com help call html online email form Web site http www sony com pcsupport phone 888 4 SONY PC 888 476 6972 Support from 1 888 4 SONY PC is free of charge for 90 days after the original date of purchase hours 7 days a week 24 hours a day...

Page 191: ...manual 3 Operating System Online Support Your computer comes preinstalled with Microsoft Windows For operating system support you can access Microsoft customer support at http support microsoft com directory 4 VAIO Support Agent You can find VAIO Support Agent by clicking Start and selecting Help and Support Using advanced diagnostic technology Sony s VAIO Support Agent runs scheduled protections ...

Page 192: ...VAIO Computer Quick Start 192 ...

Page 193: ...ecting speakers 111 audio video AV connecting i LINK 102 B bass boost 79 battery power saving modes 22 battery pack inserting 13 notes 20 status 20 battery packs charge status icons 18 charging 18 indicator lights 77 brightness adjusting 12 78 brightness control 12 buttons Eject 59 60 C cameras digital video recorder 104 Caps Lock indicator light 78 CD ROM drive connecting 56 ...

Page 194: ...31 33 computers 49 dial up 30 digital video recorder 104 Ethernet 39 floppy disk drive 122 hard drives 127 i LINK device 102 i LINK optical drive 54 Internet 30 microphone 117 multiple phone lines 31 33 network 127 party phone lines 31 33 PBX 31 33 printer 70 projector 107 speakers 111 telephone line 30 controls brightness 12 correction keys 75 D dial up connection 30 digital video camera 104 disp...

Page 195: ...hernet connecting 39 external devices projectors 107 speakers 111 external display connecting 107 F floppy disk drive carrying 125 connecting 122 disconnecting 124 125 floppy disks troubleshooting 126 179 Fn key 76 combination commands 78 function keys 75 H hard drives indicator light 77 installing additional 127 Hibernate mode 22 79 I i LINK 104 connecting 102 notes 104 optical drive ...

Page 196: ...ll Lock 78 Wireless LAN 78 inserting battery pack 13 installing hard drives 127 Internet connecting 30 J jacks modem 30 Jog Dial Control 85 Jog Dial Navigator 85 Indicate window 86 Launcher window 88 settings 90 K key locations 74 keyboard key combinations 76 78 key locations 74 using 74 L LCD troubleshooting 64 176 184 M MagicGate 91 Maximum Battery Life power setting 23 ...

Page 197: ...ate 91 MagicGate 91 removing 94 troubleshooting 185 types 91 using 91 write protecting 93 microphone connecting 117 troubleshooting 119 183 modem troubleshooting 35 171 modem jack 30 monitor switching modes 79 mouse troubleshooting 136 168 multiple phone lines 31 33 N navigation keys 75 network connecting 127 Num Lock indicator light 77 numeric keypad 75 O online support 191 operator keys 75 ...

Page 198: ... Power Management Off power setting 23 power saving modes 22 Hibernate 22 79 Standby 22 power setting AC Profile 23 Maximum Battery Life 23 Maximum Performance 23 Power Management Off 23 power source 10 battery packs 13 Print Screen key 75 printer connecting 70 port 70 troubleshooting 167 USB connector 70 projector connecting 107 R Recovery CDs 156 removing floppy disk drive 125 memory module 148 ...

Page 199: ...Sony Service Center 190 speakers built in 78 connecting 111 off and on 78 volume 78 Standby mode 22 support software 189 System Recovery CD 158 T telephone connecting line 30 jack 30 touchpad disable 82 enable 83 troubleshooting 168 using 81 troubleshooting 162 Memory Stick media 185 mouse and touchpad 168 printer 167 U USB printer 70 using PC Card 127 ...

Page 200: ... Computer Quick Start 8 V video camera 104 volume speakers 78 W window design of Sony software 108 Windows Find window 76 help 76 Windows key 76 combinations and functions 76 Wireless LAN indicator light 78 ...

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