Troubleshooting the Printer
I cannot print.
Make sure the printer is on, and the printer cable is securely connected to both the printer and your computer.
Make sure the printer is compatible with the Windows
®
operating system installed on your computer and that it has
the correct printer drivers.
Your connected printer may not function after the computer resumes from a power saving mode.
The default setting for the printer port mode is correct for most printers. If you cannot print, try changing the printer
port number.
1.
Click Start on the Windows taskbar, and then Control Panel.
2.
Click Performance and Maintenance, and then System. The System Properties dialog box appears.
3.
Select the Hardware tab, and click Device Manager. The Device Manager dialog box appears.
4.
Double-click Ports (COM&LPT), and then ECP Printer Port (LPT1).
5.
Select the Port Settings tab, and choose a different LPT Port Number.
To reset the printer connection
1.
Click Start on the taskbar, and select Control Panel.
2.
Click Printers and Other Hardware, and then click Printers and Faxes.
3.
Right-click on the icon of the printer that is not functioning, and select Properties to open the Properties window.
4.
Click OK.
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