Sony PCG-SRX77P VAIO User Manual Download Page 119 | Manualshive

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Troubleshooting Your Computer

119

The sound of my computer’s fan is too loud.

Use the PowerPanel™ utility to change the Thermal Control Strategy setting to
Quiet. This setting slows down the CPU speed. See PowerPanel Help for more
information.

Why does the System Properties dialog box display a slower
CPU speed than advertised?

This is normal. Because your computer’s CPU utilizes a type of CPU speed
controlling technology, System Properties may display the CPU’s current speed
instead of the maximum advertised speed.

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Summary of Contents for PCG-SRX77P VAIO

Page 1: ...er Guide This User Guide provides detailed information on all aspects of using your new VAIO computer from keyboard functions to preinstalled software applications In the left navigation window click the topics you want to learn more about and that information will be displayed in this main window ...

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Page 3: ... Control 20 Launcher mode 20 Guide mode 21 To use the Jog Dial control with Sony software 22 To use the Jog Dial control with other software 22 Internal timer 23 Using Memory Stick Media 24 Types of Memory Stick media 24 VisualFlow 26 Using PC Cards 29 To insert PC card 29 To remove a PC Card 30 Notes on PC Cards 31 Using Power Saving Modes 32 Normal mode 32 Standby mode 32 Hibernate mode 32 Notes...

Page 4: ...5 Connecting a Floppy Disk Drive 46 To connect the floppy disk drive 46 To insert a floppy disk 47 To remove a floppy disk 47 To remove the floppy disk drive when the computer is on47 To carry the floppy disk drive 48 Notes on handling floppy disks 48 Connecting a PC Card Bus Drive 49 To connect an optical drive 49 To insert a disc 50 To remove the drive 51 Notes on CD and DVD discs 52 Connecting ...

Page 5: ...ume in the Recording Control window 68 To increase the sound of the microphone 68 To adjust sound device volume 69 Connecting External Speakers 70 To connect external speakers 70 Notes on using external speakers 70 Expanding Your Computer s Capabilities 71 Personal Digital Assistant 71 The Wireless LAN Access Point 71 Customizing Your VAIO Computer 73 Displaying the Sony Notebook Setup Screen 74 S...

Page 6: ...es 88 Typical expansion memory configuration 88 Removing a Memory Module 89 Installing a Memory Module 92 Confirming Added Memory Capacity 95 About the Software on Your Computer 97 DVgate application notes 104 Digital video captures 104 Adjusting image resolution 104 Hard disk drive partition 104 Application Driver and System Recovery CDs 106 Using Your Recovery CDs 107 To use the Application Reco...

Page 7: ...e on my connected external display is not centered or sized properly 120 I cannot simultaneously display movies DVD video or the Smart Capture Finder window on the LCD display and an external display 120 I want to change the video resolution of my display 120 Troubleshooting the Mouse and Touchpad 121 My mouse does not work 121 My touchpad does not work properly 121 ThepointerdoesnotmovewhileIamus...

Page 8: ...me seems longer after I have in stalled AOL What can I do 126 WhatsoftwaredoIuseforCD R CD RWsoftwarefunctions 127 Troubleshooting the Modem 128 My modem does not work 128 My modem connection is slow 128 Troubleshooting Wireless LAN functions 129 I cannot use the Wireless LAN functionality 129 ThecomputercannotconnecttoaWirelessLANAccessPoint 129 I cannot access the Internet 129 The data transfer ...

Page 9: ...ge files do not open even though I insert Memory Stick media into the slot 133 Memory Stick media does not work I cannot access the re movable drive 133 Getting Help 135 Support Options 136 Software Support Information 138 Sony Service Center 140 ...

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Page 11: ... the following aspects of your new computer Using the Keyboard Using VAIO Action Setup Using the Jog Dial Control Using Memory Stick Media Using PC Cards Using Power Saving Modes Connecting a Phone Line Connecting to a LAN Connecting to a Wireless LAN ...

Page 12: ...writer s but your computer keyboard has additional keys that perform specific computer related tasks Keyboard Escape key Function keys Shift key Ctrl key Fn key Windows key Alt key Numeric keypad area Applications Navigation keys Shift key Correction Print Screen keys key key ...

Page 13: ...cursor on the screen the four arrow keys which also function as the Home End Page Up and Page Down keys Correction keys The Insert Backspace and Delete keys enable you to make corrections in your documents Function keys The twelve function keys along the top of the keyboard are used to perform designated tasks For example in many applications F1 is the Help key The task associated with each functi...

Page 14: ... such as and Windows key The key with the Windows logo displays the Windows Start menu it s the equivalent of clicking the Start button on the taskbar See Combinations and functions with the Windows key for more information Fn key The Fn key is used in combination with other keys to issue commands The Fn keys at the left and right sides both work the same See Combinations and functions with the Fn...

Page 15: ...lays the Run window This is the equivalent of selecting Run from the Start menu Fn Insert Displays the System Properties window This is the equivalent of selecting Control Panel and then System from the Start menu Indicator Function Power Light is green when the power to the computer is turned on flashes amber in Standby mode and turns off when the computer is in Hibernate mode or powered off Batt...

Page 16: ...dicator is off the alphanumeric character keys in the keypad area are active Caps Lock When indicator is lit the letters appear in uppercase as you type The Shift key lowers the case of typed letters when Caps Lock is on When indicator is off the letters appear in lower case as you type unless you hold down the Shift key Scroll Lock When indicator is lit the screen scrolls differently Exactly how ...

Page 17: ...he system to the active state press any key on your computer Fn F3 Speaker switch Toggles the built in speaker off and on Fn F4 Speaker volume Adjusts the built in speaker volume To increase volume press Fn F4 then or To decrease volume press Fn F4 then or Fn F5 Brightness control Adjusts the brightness of the LCD To increase light intensity press Fn F5 and then or To decrease light intensity pres...

Page 18: ...r button briefly to turn on the power Fn B Bass Boost Toggles the bass boost function off and on This feature is available only while using headphones Fn F Display control Minimizes and maximizes the LCD screen If the default display resolution is reduced this function maximizes the display resolution to fit the screen size Maximizing the display screen enables you to view the display at a greater...

Page 19: ...is provided below For more information on changing the settings using VAIO Action Setup right click the Jog Dial control icon or in the task tray and click Help Topics VAIO Action Setup functions Jog Dial Changing the Jog Dial setting Memory Stick Changing the Memory Stick media insertion setting i LINK Changing the i LINK device connection setting USB Changing the USB device connection setting Ti...

Page 20: ...he Jog Dial control window always appears in the display It is either in the launcher mode or in the guide mode For information on how to change the Jog Dial control s settings right click the Jog Dial control icon in the task tray and click Help Topics Launcher mode The Jog Dial control window is in launcher mode until a software application is launched or the Jog Dial control window becomes acti...

Page 21: ...Turn or press the Jog Dial control to use the desired function 3 To select another item switch to the launcher mode and repeat from step 1 Guide mode The Jog Dial control window is in the guide mode when software is in use and the software window is active Depending on the software you are using you can select items from the displayed list using the Jog Dial control Some Sony software applications...

Page 22: ...port these functions Action Description Maximize Window Press the Jog Dial control button to maximize the size of the active window Press again to return to normal window size Minimize Window Press the Jog Dial control button to minimize the size of the active window Press again to return to normal window size Finish Window Press the Jog Dial control button to close the active application Scroll P...

Page 23: ...hen set can launch applications even when the computer power is off 1 Rotate or push the Jog Dial control and select VAIO Action Setup in the Jog Dial Launcher window 2 Click Timer from the left menu then click the clock icon 3 Select either Recommended Settings Program Files All Files or Drag Drop from the left menu then select the file or application you wish to launch in the right window 4 Clic...

Page 24: ...n you can only use MG Memory Stick media with your computer You can also use compatible MagicGate devices to record and play back music when they are connected to your computer You can store mixed data on the Memory Stick media For example you can copy an image onto MG Memory Stick media that already contains music What is MagicGate MagicGate technology is copyright protection that consists of aut...

Page 25: ...do the following Inserting the media in the wrong direction may damage the connector pins Hold the Memory Stick media with the arrow pointing in the correct direction and then turn it so the label side is down before inserting into the slot To avoid damaging the computer or the Memory Stick Media do not force the Memory Stick media into the slot Inserting Memory Stick Memory Stick media Insert in ...

Page 26: ...menu point to All Programs and select VisualFlow 2 Click on an icon in the View section on the main toolbar to select a display layout 3 Click on an icon in the Sort section on the main toolbar to select a sorting method 4 Resting your cursor on the left end of the main toolbar activates the current Memory Stick properties 5 Resting your cursor on the right end of the main toolbar activates a seco...

Page 27: ...e media slot can accommodate one media at a time To copy images from a digital video camera via Memory Stick media see Connecting an i LINK Device for more information Only MG Memory Stick media can be used with copyright protected data like music Do not remove the media or turn off the power while the access light is on Do not use the media in locations that are subject to static electricity or e...

Page 28: ...O Computer 28 High humidity or places with corrosive substances To prolong the life of the media use the supplied storage case See the instructions supplied with your media for more information on its use ...

Page 29: ... PC Network Interface Card NIC To insert PC card 1 Insert the PC Card into the PC Card slot with the front label facing up The PC Card slot can accommodate a Type I or Type II PC Card This slot is compatible with Card Bus Type III PC Cards are not supported You do not need to shut down the computer before inserting or removing a PC Card Inserting PC Card Insert in the the arrow direction of ...

Page 30: ... 2 Click the dialog box The message Safe to Remove Hardware appears 3 Click to close the message 4 Press the release button toward the computer The PC Card pops out 5 Gently grasp the PC Card and pull it out Do not force a PC Card into the slot It may damage the connector pins When a PC Card is inserted do not place your computer in a bag or case Pressure or shock to a PC Card may damage your comp...

Page 31: ...ing the PC Card You can use Sony Notebook Setup to disable devices See Displaying the Sony Notebook Setup Screen for more information Be sure to use the most recent software driver provided by the PC Card manufacturer If an exclamation mark appears on the Device Manager tab in the System Properties dialog box remove the software driver and then reinstall it You may not be able to use some PC Cards...

Page 32: ...n use The power indicator displays green when your computer is in this mode To save power you can turn off a specific device such as the LCD or the hard disk Standby mode In Standby Mode the computer saves the current state of the system in RAM and switches off power to the CPU The amber power indicator flashes in this mode To activate Standby mode 1 Press the key combination Fn Esc You can also u...

Page 33: ... enters Hibernate mode 2 Press the power button to return to normal mode Notes on power saving modes When returning from Hibernate mode by pressing the power button momentarily the system status stored on the hard disk is erased and the computer starts normally Standby uses more power than Hibernate Standby requires less time than Hibernate to return to normal mode Do not move the computer until i...

Page 34: ...e 1 Open the phone line jack cover located on the left side of the computer near the front In order to register your VAIO computer register your software online and use Sony Customer Support you must connect to a phone line Use care when opening the phone jack cover Opening it too far may result in damage to the unit Opening Phone Line Jack Cover Phone line jack cover ...

Page 35: ... jack Plugging in Phone Cable Your computer does not work with party lines cannot be connected to a coin operated telephone and may not work with multiple phone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a phone line coming through a splitter the modem or connected devic...

Page 36: ...ing to LAN Warning Only connect 10Base T and 100Base TX cables to the Ethernet port Do not connect any other type of network cable or any telephone line Connecting cables other than those listed above may result in an electric current overload and could cause a malfunction excessive heat or fire in the port To connect the unit to the network contact your network administrator If you enable Wake on...

Page 37: ...controls how your modem interacts with the local phone network To set the Telephony Application Program Interface TAPI Country region 1 Click Start in the Windows taskbar click Control Panel and click the Printers and Other Hardware category icon The Printers and Other Hardware panel appears 2 Click the Phone and Modem Options control panel icon Phone and Modem Options appears 3 Click the Dialing ...

Page 38: ...7 Under Country Region Select select your country or region from the list 8 Click OK The Modem Properties dialog box closes saving your location selection 9 In Phone and Modem Options click OK Phone and Modem Options closes To connect to a network 1 Click Start select My Computer and click My Network Places under the Other Places header 2 Click Add a network place under the Network Tasks header or...

Page 39: ...e Wireless LAN switch that is located on the left side of the computer above the PC Card slot Move the switch to the ON position The Wireless LAN indicator on the bottom left front portion of the computer lights up The Wireless LAN Access Point The Wireless LAN Access Point which is also called the Access Point is designed for building a Wireless LAN environment If you purchase an Access Point you...

Page 40: ...The Access Point bridges the wireless and wired LAN and acts as a central controller for the Wireless LAN The Access Point coordinates transmission and reception from multiple wireless devices within a specific range To communicate with an Access Point proceed as follows 1 Turn on the Wireless LAN switch located on the left side of the computer above the PC Card slot The Wireless LAN indicator on ...

Page 41: ... View Available Wireless Networks The Connect to Wireless Network dialog box appears 4 Select the network you want to use 5 Type the Network Key See your network administrator for this information 6 Click Connect Connecting to a wireless LAN ...

Page 42: ... hoc network easily at home To communicate without an Access Point proceed as follows 1 Turn on the Wireless LAN switch located on the left side of the computer above the PC Card slot The Wireless LAN indicator on the bottom left front portion of the computer lights up 2 Right click the Wireless Network Connection icon in the taskbar 3 Click View Available Wireless Networks The Connect to Wireless...

Page 43: ...he Wireless Network Properties dialog box appears 7 Enter a Network name SSID Choose a 6 digit name 8 Check the box to select Data encryption WEP enabled 9 Check the box to select Network Authentication Shared mode 10 Clear the box to de select the option The key is provided for me automatically Some information boxes become visible Setting Wireless Network Connection Properties ...

Page 44: ...t side of the computer above the PC Card slot Move the switch to the OFF position The Wireless LAN indicator on the bottom left front portion of the computer turns off Notes on using Wireless LAN Devices connecting to a Wireless LAN using the IEEE802 11a standard cannot connect to devices using the IEEE802 11b standard Wireless LAN communication occurs on divided frequency bands known as channels ...

Page 45: ... sections Connecting a Floppy Disk Drive Connecting a PC Card Bus Drive Connecting an i LINK Optical Disc Drive Connecting a USB Mouse Connecting VAIO Computers Connecting an i LINK Device Connecting an External Display Connecting a USB Printer Connecting an External Microphone Connecting External Speakers Expanding Your Computer s Capabilities ...

Page 46: ...ect the floppy disk drive Plug the USB cable from the floppy disk drive into the USB port on the computer The VAIO logo on the disk drive should be facing up You do not need to shut down the computer before connecting or disconnecting the floppy disk drive Before removing the FDD see To remove the floppy disk drive when the computer is on for more information Plugging in USB Cable ...

Page 47: ... disk wait until the LED indicator light turns off and then press the Eject button to remove the disk To remove the floppy disk drive when the computer is on 1 Double click the Remove Hardware icon in the task tray 2 The Unplug or Eject Hardware dialog displays 3 Select the hardware device you wish to remove by clicking it 4 Click Stop Inserting a floppy disk Removing a floppy disk Floppy Floppy d...

Page 48: ... be safely removed from the system appears Click OK 7 Unplug the floppy disk drive from the computer To carry the floppy disk drive Fold the floppy disk cable into the compartment on the right side Notes on handling floppy disks Do not open the shutter manually and touch the surface of the disk Keep disks away from magnets Keep disks away from direct sunlight and other heat sources ...

Page 49: ...or more information on its installation and use 1 Remove the PC Card slot protector from the PC Card slot See To remove the floppy disk drive when the computer is on for more information 2 Remove the PC Card from the bottom side of the optical drive If you connect a non Sony DVD drive to your VAIO computer the DVD playback may not function properly The bundled DVD software must be installed to pla...

Page 50: ...logo facing up See Using PC Cards for details To insert a disc 1 Press the Eject button The disc tray slides out Inserting PC Card A protective cover is attached to the lens of the optical drive at the factory Before using the optical drive remove the protective cover Optical Drive Make sure logo faces up Eject button ...

Page 51: ...cks into place 4 Close the tray by pushing it in gently The Busy indicator on the drive flashes while your computer is reading data from the disc To remove the drive Remove the PC Card from the computer See To remove the floppy disk drive when the computer is on for more information Inserting Disc Flashing Busy Indicator Disc Busy indicator ...

Page 52: ...ints and dust on the surface of a disc may cause data reading errors Proper care of the disc is essential to maintain its reliability Do not use solvents such as benzine thinner commercially available cleaners or anti static spray as they may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center outward If the disc is badly ...

Page 53: ... Peripheral Cable into the matching jack on the rear of the i LINK i LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection The i LINK connection may vary depending on the software applications oper ating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Refer to the documentation that came wit...

Page 54: ...icator lights up and the computer will automatically detect and identify the connected drive 4 Click Start on the Windows taskbar and select My Computer to verify that an icon for the i LINK optical disc drive has been added in the window Connecting i LINK optical disc drive The Sony i LINK optical disc drive is compatible only with certain Sony VAIO PCG series computers preinstalled with Microsof...

Page 55: ...on Recovery Driver Recovery and System Recovery CDs with an i LINK optical disc drive See Application Driver and System Recovery CDs for more information Do not use an optional i LINK optical disc drive and an optional optical disc drive with PC Card at the same time Connecting both drives may cause a system malfunction ...

Page 56: ...o your computer To connect a USB mouse Plug the mouse cable into the USB port PCGA UMS1 series drivers have already been installed Connecting a USB Mouse A serial mouse or PS 2 mouse is not compatible with the VAIO C1 PictureBook computer See the manual supplied with your mouse for more information on its installation and use USB Mouse To USB port optional ...

Page 57: ...ing system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Refer to the documentation that came with your compati ble i LINK device for information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as a CD RW or hard disk drive confirm their operating system compatibility and...

Page 58: ...he i LINK connection may vary depending on the software applications oper ating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Refer to the documentation that came with your compati ble i LINK device for information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as...

Page 59: ...g an i LINK device A connection to a Sony digital camcorder is pictured above your digital camcorder may need to be connected differently See the manual supplied with your digital camcorder for more information on its installation and use Only Sony digital video camera ports labeled DV In Out or i LINK are compatible i LINK devices Connecting a Digital Camcorder Digital camcorder i LINK cable To S...

Page 60: ...e connected the transfer rate will be the lowest maximum transfer rate for the connected devices The i LINK features available may vary depending on the software applications you use See the documentation supplied with your software for more information The i LINK cables compatible with your VAIO computer include cables with the following part numbers VMC IL4415 a 1 5 meter cable with a 4 pin conn...

Page 61: ...external display to your VAIO computer For example you can use the computer with any of the following Computer display or monitor See To connect a computer display for more information Projector See To connect a projector for more information TV See To connect a TV for more information ...

Page 62: ...adapter to the supplied port replicator s Monitor port To connect a projector You can use a projector as an external display such as the Sony LCD Projector You can connect a projector using the supplied Display adapter Connecting a Display See the manual supplied with your computer display for more information on its installation and use Display cable Power cord Display adapter Computer display ...

Page 63: ...isplay 63 1 First make sure the port replicator is connected to the computer 2 Plug one end of the VGA signal cable not supplied into the port replicator s Monitor port and the other end into the projector s corresponding port ...

Page 64: ...and use You may not be able to display the computer s LCD and the external display together depending on the specific computer display or projector used Connect the AC adapter after you finish connecting all other peripheral devices Turn on all the peripheral devices before you turn on the computer Power cord VGA signal cable to Headphone Audio cable Computer Projector not supplied jack not suppli...

Page 65: ... port replicator is connected to the computer 2 Plug the supplied AV cable into the port replicator s AV TV Out jack 3 Plug the other ends of the AV cable into the TV as shown below Connecting a TV See Selecting the Display Mode for more information TV Monitor Power cord AV cable note supplied Computer Audio In Video In Video Audio L Audio R ...

Page 66: ...cable into the USB port on your computer and the USB port on your printer You can also connect the USB printer cable into the USB port on the supplied port replicator To use a printer first install the driver software supplied with your printer Connecting a Printer See the manual supplied with your printer for more information on its installation and use Printer Power cord USB Printer cable option...

Page 67: ...d messages memos or other recordings in analog by connecting a microphone or other audio equipment to the Microphone jack of your computer and then switching the jack functionality The Microphone jack is for MIC IN monaural To switch the microphone jack functionality To switch the Microphone jack functionality for use with a microphone or an audio device Make sure your microphone is designed for c...

Page 68: ...icrophone 1 Double click on the task tray located in the lower right corner of the Desktop window If Microphone is not displayed from the Options menu click Properties select Microphone from the Control panel and then click OK 2 From the Options menu select Advanced Controls The Advanced buttons where applicable will display in the Volume Control window 3 From the Microphone panel click Advanced T...

Page 69: ...yback 3 Click the check box of the item you want to display in Control 4 Click OK Sound device Function Volume Control Adjust the sound level from the speakers or headphones WAVE Adjust the wavfile sound or the system sound of Windows PC Beep Adjust the beep sound when inserting or removing the PC Card and other devices Telephone Adjust the modem or telephone line volume Microphone Adjust the inte...

Page 70: ...peaker cable into this jack Notes on using external speakers Make sure that the speakers you purchased are designed for computer use Before you turn on the speakers turn down the volume Do not place floppy disks or other data disks on or near the speakers the speakers magnetic field may damage the data on the disks See the manual supplied with your speakers for more information on their installati...

Page 71: ...ntact names addresses phone numbers and other details in the address book and find them when you need them Add tasks to the To Do List prioritize them and assign them due dates Synchronize your data with the software on your computer to back up your data Track expenses when you are out of the office then transfer the data to your computer Exchange data with your computer The Wireless LAN Access Po...

Page 72: ...ect your Access Point to a telephone line Integrated Services Digital Network ISDN router cable modem or Digital Subscriber Line xDSL modem to share access to the Internet among multiple computers For information on available Sony products go to http www sonystyle com wirelesslan ...

Page 73: ...following sections briefly describe how to change your computer s default settings You can also refer to Sony Notebook Setup Help for more detailed information Displaying the Sony Notebook Setup Screen Controlling Power Management Displaying Battery Information Selecting the Display Mode ...

Page 74: ...tart on the Windows taskbar 2 Point to All Programs and click Sony Notebook Setup 3 Select the tab for the item you want to change See Sony Notebook Setup tabs for more information 4 After you finish making your changes click OK See the manual supplied with your computer display for more information on its installation and use Sony Notebook Setup Screen ...

Page 75: ... Select the order of drives and devices from which you want to load the operating system You can specify the hard drive as well as other drives inserted into your computer Touchpad Change touchpad settings or enable disable touchpad functionality if you are using an external mouse Power On Password Set the password to secure your computer Bass Boost Set the Bass Boost option For more information a...

Page 76: ... of the screen 2 Select Toolbars from the pop up menu and then click Power Management The Power Management toolbar appears on the taskbar The current profile icon is highlighted on the Power Management toolbar It is the first icon farthest to the left and its appearance changes depending on which power management profile is currently selected To change the power management profile click the curren...

Page 77: ...se setting you want to change from the list in the right field 5 Click the desired setting 6 Click the File menu and then click Save 7 Click the File menu and then click Exit Power Management profiles The PowerPanel utility provides several predefined power management profiles Each profile consists of a group of power management settings that are designed to meet specific power management goals ra...

Page 78: ...ery Life by disabling ports such as the i LINK port This profile disables many applications such as Memory Stick DVGate and Smart Capture Disable Power Management Turns off all power management features such as Standby and Hibernate modes You can not change the settings of this profile AC Power The power management state when AC power is in use Similar to the Power Management Off setting Power Man...

Page 79: ...our system Spreadsheet Optimizes performance and power requirements for spreadsheet applications Communications Extends battery life by initiating a quick display timeout The Internal modem remains powered You can also establish settings for LCD Video Standby Hard Disk Standby and Standby to optimize power management for your system Automatic Profile Selection Automatically switches to a profile s...

Page 80: ...ment state that saves the state of the system and peripheral devices in memory RAM Power consumption reduces to a minimum and the system remains on To return the system to the active state press any key or the power button on your computer Hibernate Provides for the lowest level of power consumption The system writes the state of the system and peripheral devices to the hard disk drive and turns o...

Page 81: ... 2 Select Toolbars from the pop up menu and then click Battery Information The Battery Information toolbar appears on the taskbar You can also view the total capacity remaining in the battery by placing the pointer over the batter status icon in the task tray on the lower right side of the screen Percentage indicator Displays the percentage of the remaining capacity Time indicator Displays estimat...

Page 82: ...Change text in this variable definition to document title 82 Fully charged Discharging No battery Battery icon Battery status ...

Page 83: ...ars displaying the Battery tab which contains information such as the estimated time to empty and charging time Customizing the Battery Information toolbar and alarm system You can customize the Battery Information toolbar to suit your portable computing needs including modifications to the alarm settings Refer to PowerPanel Help for more information Battery Information Window ...

Page 84: ...ntrol Panel click Switch to Classic View 3 Double click UI Design Selector 4 Click or and select the desired design 5 Click Apply The UI Design Selector window design changes The window design for your Sony software will match the UI Design Selector window 6 To try another selection click or and then click OK to close the UI Design Selector This feature is available with UI Design Selector compati...

Page 85: ...splay you can switch the display mode between your notebook s LCD display and the external monitor To select the display mode 1 Click Start then point to Control Panel 2 Click Display to access the Display Properties window 3 Click the Settings tab click the Advanced button and select the Intel Graphics Technology tab to display the Intel 82815 Graphics Controller Properties dialog box Intel 82815...

Page 86: ... Synchronous Display Mode box and click Apply You cannot use the TV and another display simultaneously 5 Click the Device tab 6 Select the type of display You may not be able to display the notebook LCD screen and an external display or projector at the same time depending on the types of computer displays and projectors you are using Turn on the notebook after you turn on the peripheral devices ...

Page 87: ...puter for the amount of memory preinstalled on your computer Expansion memory modules are available as options For memory upgrades use only PC100 CL2 SDRAM SP DIMM modules This section provides you with information on removing and replacing a memory module Precautions and Procedures Removing a Memory Module Installing a Memory Module Confirming Added Memory Capacity ...

Page 88: ...nd do not handle materials that produce or hold static electricity cellophane wrappers for example Ground yourself by maintaining contact with an unpainted metal portion of the chassis while performing the procedure Do not open the memory module package until you are ready to install the module The package protects the module from ESD Use the special protective package to store a memory module and...

Page 89: ...r to cool down 4 Use an appropriate screwdriver to loosen and remove the four screws at the bottom of the computer 5 Slide the LCD lock lever and lift the cover The interior of the computer becomes extremely hot during operation Wait at least one hour for the computer to cool down before you remove the screws To avoid damaging the computer do not remove or loosen any other screws Removing Bottom S...

Page 90: ...re not to detach the cable when lifting the keyboard 9 Touch a metal object such as the connector panel on the back of your computer to discharge static electricity 10 Remove the memory module by pulling out the tabs see arrows No 1 and pulling out the module in the direction of arrow No 2 11 Gently replace the keyboard then press it into your computer Lifting the Keyboard Removing a Memory Module...

Page 91: ...Removing a Memory Module 91 12 Close the computer cover and replace the four 4 fastening screws on the bottom of the computer ...

Page 92: ...3 Wait for the computer to cool down 4 Use an appropriate screwdriver to loosen and remove the four screws at the bottom of the computer 5 Slide the LCD lock lever and lift the cover The interior of the computer becomes extremely hot during operation Wait at least one hour for the computer to cool down before you remove the screws To avoid damaging the computer do not remove or loosen any other sc...

Page 93: ...isplay side 8 Gently turn the keyboard over the touchpad Take care not to detach the cable when lifting the keyboard 9 Touch a metal object such as the connector panel on the back of your computer to discharge static electricity 10 Remove the existing memory module 11 Remove the new memory module from its packaging Lifting the Keyboard ...

Page 94: ...open slot 13 Snap the connectors into place when the board is correctly seated 14 Close the computer cover and replace the four 4 fastening screws on the bottom of the computer Do not touch any part of the motherboard or the other components inside the computer Installing New Memory Module ...

Page 95: ...t the System Memory displayed in the left panel matches the amount of memory installed If the amount of memory is not correct shut down the computer and reinstall the memory module See Removing a Memory Module and Installing a Memory Module for instructions The installed video card uses system memory and the amount of memory displayed in Windows may be up to 11MB less than the actual installed mem...

Page 96: ...VAIO Computer Quick Start 96 ...

Page 97: ...u work play learn and communicate as soon as you turn it on This section gives you the following An overview of the various software that come with your computer and the activities you can perform with your software Details on your Sony application driver and system recovery CDs ...

Page 98: ...of the art image editing tools you can unleash your artistic ability and create digital images for print e mail and posting to the Web The versatile image capturing options allow you to start working with digital and traditional photos immediately Explore endless creative possibilities for your personal images with Adobe Photoshop Elements America Online America Online Inc America Online is a popu...

Page 99: ... your own video clips and still images You can edit the clips from your video add others and combine clips into new movie segments You can also save your images in a variety of popular file formats EarthLink Network Total Access EarthLink Network Inc An Internet Service Provider that supplies access information and assistance to its customers introducing them to the Internet Member benefits includ...

Page 100: ...transitions background music and text Just import your video clips and shake with a click of the mouse Your personal movies are easy to create and fun to share with family and friends PC Cillin 2000 Trend Micro Inc PC Cillin provides portable easy to use real time antivirus security at your computer s entry point beaming synchronization Internet access to defend against potential threats hidden in...

Page 101: ...vergence If you are using an external CD ROM drive connected with a PC Card be sure to connect your external CD ROM drive before starting RealJukebox Additionally do not remove your CD ROM drive while using RealJukebox Either of these actions may cause RealJukebox to shut down improperly Sony recommends using the preinstalled SonicStage software s Record function to create any CDs on your VAIO com...

Page 102: ...lizer a sleek new player skin design audio CD burning capability and a parametric equalizer for fine tuning audio playback Sony on Yahoo Yahoo Inc Personalize your own web portal with Sony on Yahoo Get a free webmail account customized news and local weather reports comics and more VAIO Action Setup Sony Electronics Inc VAIO Action Setup manages the settings for your computer s Jog Dial control an...

Page 103: ...DVD InterVideo Inc WinDVD is a simple to use DVD player including all the features you would expect to find in a standard consumer DVD player while also offering advanced display and navigation features such as zoom pan bookmark and time search ...

Page 104: ...you change in this menu affect the images in the monitor window only Movie data imported to your hard drive and images recorded to DV devices will not be affected Hard disk drive partition In order to improve the performance of your computer s DVgate motion software the hard disk drive on your computer has been formatted with two partitions C and D The C partition hold 40 percent and the D partiti...

Page 105: ...DVgate application notes 105 Select the drive you want to defragment from the list and click the Defragment button See Windows Help for more information on defragmenting ...

Page 106: ...upted or are erased Driver Recovery CD s Sony Electronics Inc This CD enables you to reinstall individual device drivers if they become corrupted or are erased System Recovery CD s Sony Electronics Inc This CD enables you to format the C partition of the hard disk drive then reinstall the operating system and software titles that shipped with your computer if they become corrupted or are erased Us...

Page 107: ...uter is already on close all applications 2 When the Windows desktop appears insert the Sony Application Recovery CD in the optical drive The Application Recovery utility loads automatically 3 When the Application Recovery menu appears select the icon for the application you want to restore and then follow the on screen instructions to complete the recovery process To use the Driver Recovery CD s ...

Page 108: ...covery CD 1 Turn on your computer If your computer is already on close all applications 2 When the Windows desktop appears insert the Driver Recovery CD into the optical disc drive 3 Click Start in the Windows taskbar then Control Panel The Control Panel window appears 4 Click Performance and Maintenance then System The System Properties dialog box appears 5 From the Hardware tab click Device Mana...

Page 109: ...r 7 From the Action menu click Uninstall This will remove the device driver from your system Click OK to confirm this action Repeat as necessary 8 Restart your computer Click Start in the Windows taskbar and click Turn Off Computer then Restart 9 When the Windows desktop reappears Windows will automatically reinstall the device driver s from the Driver Recovery CD Device Manager screen ...

Page 110: ...he optical disc drive 3 Click Start in the Windows taskbar then Control Panel The Control Panel window appears 4 Click Performance and Maintenance then System The System Properties dialog box appears 5 From the Hardware tab click Device Manager 6 Click with the left mouse button to highlight the device for which you wish to reinstall the driver 7 From the Actions menu choose Properties Properties ...

Page 111: ...the correct driver on your Driver Recovery CD 10 When the recovery process is complete click Finish Some drivers will require that you reboot the computer to complete installation To use the System Recovery CD s Properties dialog box This CD restores your computer to its original state so user data and applications will be lost ...

Page 112: ...ll the original software 1 Insert the Sony System Recovery CD in the optical drive 2 Shut down your computer as described in the Shutting Down Your Computer section of your printed Quick Start 3 Wait four seconds and turn on your computer 4 Select OK to signify you have read and accept the Microsoft End User License Agreement 5 When the System Recovery menu appears follow the on screen instruction...

Page 113: ...be prompted to insert your Application Recovery CD s after restarting Windows Insert the Application Recovery CD to automatically complete recovery of your system Recovering Microsoft Word If you recover your operating system using the System Recovery CD Microsoft Word will not be recovered Use the supplied Word CD ROM to recover this application The basic version of Word is preinstalled you may l...

Page 114: ...VAIO Computer Quick Start 114 ...

Page 115: ...ontact Sony Computing Support http www sony com pcsupport Troubleshooting Your Computer Troubleshooting the LCD Screen Troubleshooting the Mouse and Touchpad Troubleshooting Drives PC Cards and Peripheral Devices Troubleshooting i LINK devices Troubleshooting Software Troubleshooting the Modem Troubleshooting Wireless LAN functions Troubleshooting Audio Troubleshooting Memory Stick Media ...

Page 116: ...e and turned on Check that the brightness and contrast controls are adjusted correctly See the manual supplied with your display for details Condensation may cause the computer to malfunction If this occurs do not use the computer for at least one hour Take the battery pack off the computer unplug the power cord and plug it in again then turn on the power My computer starts but a BIOS error appear...

Page 117: ... still does not start follow the steps below to initialize the BIOS 1 Remove any disk from the floppy disk drive 2 Remove any peripheral devices connected to the computer 3 Turn off the computer and then turn it on 4 Press the F2 key when the Sony logo appears The BIOS setup menu screen appears 5 Press the directional arrow keys to select the Exit menu 6 Press the arrow keys to select Get Default ...

Page 118: ...aying a CD or DVD stop the CD DVD and restart the computer by pressing the Ctrl Alt Delete keys at the same time Unplug the computer from the AC adapter and remove the battery pack from your computer The Power Management setting is not responding Your computer s operating system may become unstable if it is interrupted or if you attempt to make changes before the computer completely enters a lower...

Page 119: ...uiet This setting slows down the CPU speed See PowerPanel Help for more information Why does the System Properties dialog box display a slower CPU speed than advertised This is normal Because your computer s CPU utilizes a type of CPU speed controlling technology System Properties may display the CPU s current speed instead of the maximum advertised speed ...

Page 120: ...sized properly Use the controls on your external display to adjust the image See the manual supplied with your display for more information I cannot simultaneously display movies DVD video or the Smart Capture Finder window on the LCD display and an external display Images cannot be displayed on both the LCD display and an external display at the same time Select only one display option I want to ...

Page 121: ...chpad without a mouse being connected to the notebook To enable the touchpad 1 Press the Windows key and use the arrow keys to select Programs and then Sony Notebook Setup 2 Select the Touchpad tab using the arrow keys 3 Select Enable Touchpad and then press Enter You must restart the notebook to make the touchpad work again If your touchpad is interpreting a single tap as a double click you must ...

Page 122: ...ck Turn Off Computer Shut Down on the Windows dialog box Wait at least four seconds and then restart the computer If you cannot restart your notebook as described in the step above press and hold the power button for more than four seconds to turn off the notebook If the pointer does not move while playing a disc press Ctrl Alt Delete simultaneously to stop playback and restart the notebook If thi...

Page 123: ...alled according to the manufacturer s instructions A dirty or damaged disc may cause the computer to stop responding while it tries to read the disc If necessary restart the computer remove the disc and then check it for dirt or damage If you see video but can not hear audio check all of the following Check that your optical drive does not have the mute setting enabled Check the volume setting in ...

Page 124: ...sation may cause the computer to malfunction If this occurs do not use the computer for at least one hour My optical disc drive tray does not open Make sure the computer is turned on Press the Eject button on the optical drive If the Eject button does not work you can open the tray by inserting a long thin object such as a straightened paper clip into the hole to the right of the Eject button I ca...

Page 125: ...y depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Refer to the documentation that came with your compatible i LINK device for information on operating conditions and proper connection Before con necting compatible i LINK PC peripherals to your system such as a CD RW or hard disk drive c...

Page 126: ... computer is using the Ultimate Battery Life profile for its power saving mode you cannot use DVgate or Smart Connect software Please select another profile My computer s start up time seems longer after I have installed AOL What can I do On some computers installing America Online AOL may increase boot time by up to a minute If you experience this on your system and would like to speed up the tim...

Page 127: ...SonicStage software s Record function to create any CDs on your VAIO computer if the specific model you purchased is preconfigured with all necessary components for CD R and CD RW capability Downloading the optional RealJukebox CD burning component to create any CDs on your computer may interfere with normal system operations ...

Page 128: ...computer is equipped with a V 90 K56flex compatible modem Many factors may influence modem connection speed including telephone line noise or compatibility with telephone equipment such as fax machines or other modems If you think your modem is not connecting properly to other PC based modems fax machines or your Internet Service Provider check the following Have your phone company check that your...

Page 129: ... Properties The Wireless Network Connection Properties dialog box is displayed 4 Select the Wireless Networks tab and check if the Access Point is displayed in the Available networks window Connection availability is affected by distance and obstructions You may need to move your computer away from obstructions or nearer to any Access Point you may be using I cannot access the Internet Check the A...

Page 130: ... transfers are interrupted Data transfer interruptions may occur with large files Check if the Access Point connection is intact Do the following 1 Right click the Wireless Network Connection icon in the taskbar and select Status The Wireless Network Connection Status dialog box appears 2 Check the connection status Next change the settings temporarily by performing the following actions 1 Click S...

Page 131: ...the volume is not on the lowest setting You can choose advanced options to customize audio settings If your computer is battery powered check that the battery pack is inserted properly and that it is charged If you are using an application that has its own volume control check that the volume is turned up Check the volume controls in Windows If you connect external speakers check that the speakers...

Page 132: ...ttery Life is the default selection when your computer runs on battery power 3 In the right portion of the window double click CPU Control The list of CPU control options appears 4 Click Performance 5 Click the File menu and select Save 6 Close the Profile Editor window My microphone does not work If you are using an external microphone check that the microphone is plugged into the Microphone conn...

Page 133: ...t displayed the format type of the Memory Stick media can be different Copy the data from the Memory Stick media onto the hard disk drive of your computer and then format the Memory Stick media using Memory Stick Formatter software preinstalled on your computer Memory Stick media does not work I cannot access the removable drive If you cannot find the Memory Stick icon in My Computer click the Vie...

Page 134: ...VAIO Computer Quick Start 134 ...

Page 135: ...135 Getting Help Sony provides you with several support options to answer questions about your VAIO computer or the preinstalled software Refer to these resources in the order they are listed ...

Page 136: ... come with a printed manual 3 Operating System Online Support Your computer comes preinstalled with Microsoft Windows For operating system support access Sony Computing Support at http www sony com pcsupport 4 VAIO Support Agent You can find VAIO Support Agent by clicking Start and then selecting Help and Support Using advanced diagnostic technology Sony s VAIO Support Agent runs scheduled protect...

Page 137: ...t of available topics then select the topics that you want to receive To contact the Sony fax on demand service call 1 888 4 SONY PC 1 888 476 6972 7 Sony Customer Support Software support is available free of charge for 90 days after the original date of purchase You can call and speak with a Sony Customer Support Representative without using your computer by calling 1 888 4 SONY PC 1 888 476 697...

Page 138: ...dobe com phone 206 675 6126 fee based support e mail techdocs adobe com hours M F 6 AM 5 PM PST Web site http www aol com phone 800 827 3338 hours 7 days a week 24 hours a day Web site http www apple com phone 800 692 7753 hours 7 days a week 24 hours a day Web site http www help earthlink net techsupport e mail support earthlink net phone 800 890 5128 800 890 6356 hours 7 days a week 24 hours a d...

Page 139: ...644 3193 hours 7 days a week 24 hours a day Web site s http service real com rjoptions html http service real com help call html Web site http www sony com pcsupport phone 888 4 SONY PC 888 476 6972 Support from 1 888 4 SONY PC is free of charge for 90 days after the original date of purchase hours 7 days a week 24 hours a day Web site http www sony com pcsupport phone 888 4 SONY PC 888 476 6972 S...

Page 140: ...VAIO Computer Quick Start 140 Sony Service Center For the Sony Service Center nearest you call 1 888 4 SONY PC 1 888 476 6972 or find Sony Computing Service on the Web at http www sony com pcsupport ...

Page 141: ...107 Applications key 14 audio adjusting volume 17 troubleshooting 131 Audio tab 75 B battery packs charge status icons 81 conserving battery power 80 BatteryScope utility 81 brightness adjusting 17 built in speaker 17 volume 17 buttons Start Windows 74 C camera digital video camcorder 59 canceling commands 13 Caps Lock indicator light 16 CD or DVD discs cleaning 52 handling 52 ...

Page 142: ... screen 74 Connecting Ethernet 36 LAN 36 connecting another VAIO computer 57 CD ROM drive 29 49 coin operated telephones 35 digital video recorder 59 external display 61 external mouse 56 external speakers 70 floppy disk drive 46 i LINK device 58 i LINK optical disc drive 53 microphone 67 monitor 61 multiple phone lines 35 network 29 party phone lines 35 PBX 35 phone line 34 printer 66 projector 6...

Page 143: ...eshooting 123 DV In Out 59 DVD ROM drive tray troubleshooting 124 DVgate applications 104 E Eject button 47 ejecting floppy disks 47 Escape key 13 expanding notebook capabilities 71 external display 61 microphone 67 mouse 56 speakers 70 F floppy disk drive connecting 46 disconnecting 30 47 floppy disks ejecting 47 handling 48 inserting into drive 47 Fn key 14 combination commands 17 ...

Page 144: ...tor 64 help getting 135 Hibernate mode 18 32 I i LINK 59 connecting an i LINK device 58 notes on 59 i LINK optical disc drive connecting 53 notes on 55 IEEE 1394 59 indicator lights Caps Lock 16 Num Lock 16 Scroll Lock 16 Insert key 13 14 inserting CD or DVD discs 50 floppy disks into drive 47 installing hardware 45 memory 29 peripherals 45 J Jog Dial control 20 K keyboard 17 using 12 15 ...

Page 145: ...added capacity 95 removing 89 memory module installing 29 Memory Stick notes on 27 troubleshooting 133 using 24 VisualFlow 26 Memory Stick card slot 24 Memory Stick media displaying contents 25 microphone external 67 troubleshooting 132 modem troubleshooting 128 monitor connecting 61 switching among 17 mouse connecting 56 troubleshooting 121 multiple phone lines 35 N navigation keys 13 ...

Page 146: ...ng 66 P party phone lines 35 PBX 35 PC Card inserting 29 removing 30 troubleshooting 123 Type II 29 using 29 PDA 71 peripheral devices troubleshooting 123 Personal Digital Assistant 71 phone connecting line 34 jack 35 ports USB 46 Power Management commands 80 profiles 77 power management settings 76 Power Management Off power setting 78 Power On Password tab 75 power saving modes Hibernate 18 32 ...

Page 147: ...80 Print Screen key 13 printer connecting 66 port 66 projector 62 R Recovery CD 107 removing floppy disk drive 30 47 floppy disks 47 memory module 89 restoring data 107 S Scroll Lock indicator light 16 setting up your PC support 136 setup screen About This Computer tab 75 Audio tab 75 displaying 74 Power On Password tab 75 setup tabs 75 Shift key 14 software descriptions 98 DVgate 104 ...

Page 148: ...ng 70 troubleshooting 131 Standby mode 17 32 80 Start button 74 support options 135 switching display 17 monitor 17 T television connecting 65 touchpad troubleshooting 121 troubleshooting audio 131 drives PC Cards and peripheral devices 123 general 115 LCD screen 120 Memory Stick media 133 modem 128 mouse 121 software 126 touchpad 121 TV connecting 65 U USB port 46 using Jog Dial control 20 Memory...

Page 149: ...n Setup 19 VAIO Action Setup 20 video camera 59 VisualFlow 26 volume adjusting 17 W window design of Sony software 84 Windows Explorer 14 Find window 15 help 14 key 14 key combinations 14 taskbar 118 Wireless LAN 39 71 ...

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