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Sony PCG-R505TE Primary, Service Manual

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Sony PCG-R505TE Primary Service Manual Download Page 146

VAIO® R505 SuperSlim Pro™ Notebook User Guide 

54

Software Support Information

Adobe Acroba

t Reader®, Adobe PhotoDeluxe® Home Edition

America Online®

QuickTime™

CompuServe® 2000

Drag’n Drop CD

EarthLink Network TotalAccess®

Web site

http://www.adobe.com/

phone

206-675-6126 (fee-based support)

e-mail

[email protected]

hours

M-F, 6 AM-5 PM PT

Web site

http://www.aol.com

phone

800-827-3338

hours

7 days a week, 24 hours a day

Web site

http://www.apple.com

phone

512-674-8700

*

* Support is for 90 days after the original date of purchase for most Apple products.

hours

7 days a week, 6 AM-6 PM PT

Web site

http://www.compuserve.com

phone

800-848-8990

e-mail

[email protected]

Web site

http://help.earthlink.net/techsupport/

phone

800-395-8410

e-mail

[email protected]

hours

7 days a week, 24 hours a day

Summary of Contents for PCG-R505TE Primary

Page 1: ...Confidential SERVICE MANUAL Notebook Computer US Model Canadian Model PCG R505TE R505TEK R505TS R505TSK S400 9 872 185 11 ...

Page 2: ... as to keep it away from hot or high voltage parts When mounting parts or routing wires therefore be sure to duplicate the original layout 4 Inspect after completing service After servicing inspect to make sure that all screws components and wiring have been returned to their original condition Also check the area around the repair location to ensure that repair work has caused no damage and confi...

Page 3: ... CNX 119 Board 1 7 11 Modem Card 1 7 12 CNX 121 Board 1 8 13 DC Fan 1 8 14 MBX 48 Board 1 9 15 Heatsink CPU 1 9 16 CNX 120 Board LCD Section CNX 131 Board 1 10 17 Bezel 1 11 18 LCD Unit 1 11 19 LEX 29 Board Inverter Unit 1 12 to 1 12 CHAPTER 2 SELF DIAGNOSTICS 2 1 Please confirm Self Diagnostics method which will be informed you with distribution of Self Diagnostics software CHAPTER 3 BLOCK DIAGRA...

Page 4: ...2 PALM REST SECTION P 1 3 COVER BOTTOM LF LR R P 1 5 FRAME HOUSING P 1 6 SWX 72 BOARD ENCODER ROTALY IFX 141 BOARD P 1 3 SWX 76 BOARD P 1 6 P 1 3 TOUCH PAD P 1 3 P 1 6 CNX 119 BOARD SPEAKER L R P 1 7 CNX 121 BOARD P 1 8 MBX 48 BOARD P 1 9 HEATSINK CPU P 1 9 DC FAN P 1 8 CNX 120 BOARD P 1 10 CNX 131 BOARD P 1 10 LEX 29 BOARD P 1 12 LCD SECTION P 1 10 LCD UNIT P 1 11 INVERTER UNIT P 1 12 MODEM CARD ...

Page 5: ...oard Unit 1 M2X6 1 2 Main Electrical Parts Location Diagram 1 3 Removal 1 Key Board Unit CNX 131 Board LEX 29 Board Inverter Unit Modem Card SWX 76 Board Speaker R Speaker L CNX 119 Board SWX 72 Board IFX 141 Board MBX 45 Board CNX 121 Board DC Fan Encoder Rotaly Battery Touch Pad HDD LCD Unit ...

Page 6: ...al 2 Palm Rest Section 3 SWX 72 Board Encoder Rotaly Touch Pad 3 FFC 10P Palm Rest Section 1 M2X6 1 M2X6 2 1 FFC 10P 3 M2X4 6 9 4 5 M1 4X3 5 7 Claw 7 Claw 7 Claw 7 Claw Touch Pad 2 Flexible Flat Cable 12 core 8 Escutcheon TP SWX 72 Board Encoder Rotaly ...

Page 7: ...1 4 PCG R505TE R505TEK R505TS R505TSK UC Confidential 4 M2X4 1 FFC 12P 2 Claw 3 Cover Bottom LF IFX 141 Board 5 4 IFX 141 Board 5 Battery 1 Harness Nickel Hydrogen Battery 2 ...

Page 8: ...ntial 1 Claw 3 Claw 3 Claw 5 Claw Cover Bottom LF Cover Bottom LR Cover Bottom R Assy 2 4 6 6 M3X4 2 M2X4 4 M3X4 1 FPC HDD 7 Bracket HDD F 5 Bracket HDD R HDD 20 GB PCG R505TSK R505TS HDD 15 GB PCG R505TEK R505TE R505DE 3 6 HDD 7 Cover Bottom LF LR R ...

Page 9: ...SWX 76 Board Speaker L R 3 Undo four claws and remove the cover BP 3 Undo four claws and remove the cover BP 4 M2X6 Frame Housing 5 1 Harness 2 FFC 8P 8 Speaker Bracket 6 Speaker Bracket 4 Harness 2 Tapping 2X4 5 Button Power 1 FFC 8P SWX 76 Board 9 3 7 Speaker L Speaker R ...

Page 10: ...1 7 PCG R505TE R505TEK R505TS R505TSK UC Confidential 1 M2X2 5 1 M2X2 5 4 Harness 2P 3 Modem Card 2 Connector 10 CNX 119 Board 11 Modem Card 3 FFC 20P 1 M2X4 2 CNX 119 Board ...

Page 11: ...1 8 PCG R505TE R505TEK R505TS R505TSK UC Confidential 1 M2X4 3 4 FFC 10P CNX 121 Board 2 Shield CNX1 DC Fan With Heatsink 2 M2X6 2 M2X6 1 Harness 3 12 CNX 121 Board 13 DC Fan ...

Page 12: ... MBX 0 RJ 45 For Internal Harness MBX 48 Board 3 Harness 6 Shield MBX1 1 P2X3 2 3 Bracket CPU Heatsink CPU The heatsink CPU must be installed with the thermal sheet CPU in soft state to protect the CPU from the stress For this purpose with the thermal sheet CPU pasted warm the heatsink CPU to about 70 C and when the thermal sheet CPU has become soft install the heatsink CPU on the main board ...

Page 13: ...505TS R505TSK UC Confidential 16 CNX 120 Board LCD Section CNX 131 Board 8 M2X4 5 M2X5 1 M2X5 6 M2X5 7 M2X4 0 Harness Power 3P qd Cover BBL CNX 131 Board 3 Harness 2P LCD Section CNX 120 Board 4 Harness LCD 9 2 qa qs Cover BBR ...

Page 14: ... Confidential 17 Bezel 18 LCD Unit 1 Cover DR 2 Cover DL 5 Claw 5 Claw 5 Claw 5 Claw 5 Claw 6 4 M2X5 4 M2X5 3 Hole Blind Side 3 Hole Blind Side Housing Bezel Assy 6 M2X3 4 M2X3 7 Bracket LCD L 5 Bracket LCD R 1 Harness LCD Unit 3 Harness LCD 2 ...

Page 15: ...1 12 PCG R505TE R505TEK R505TS R505TSK UC Confidential END 19 LEX 29 Board Inverter Unit 3 Harness 5 Harness 6 Harness 1 M2X3 2 4 Inverter Unit LEX 29 Board ...

Page 16: ... PCG R505TE R505TEK R505TS R505TSK UC Confidential CHAPTER 2 SELF DIAGNOSTICS ATTENTION Please confirm Self Diagnostics method which will be informed you with distribution of Self Diagnostics software END ...

Page 17: ... VCH VCH LCDCONN SONY 12 XGA LCD INVERTER Cable ROW 0 1 ROW 2 3 CLKGEN IMI C9835 Ether PHY Ether PHY KeyBoard Membrane RJ11 JOG Contro ller JOG Controller Cable Primary IDE On Board Memory VGA DB 15 Printerx1 Serialx1 FDD x1 USB1 CD ROM RW DVD USB A CONN x1 LPC Audio AD1881A Audio AD1881A Memory Stick Mod ule Memory Stick Mod ule RJ45 LAN A1 DC IN CONN i LINK0 i LINK0 LAN A0 LAN LAN A1 LAN AC LINK...

Page 18: ...ARD SIDE B CN4302 USB CN702 EXT DISPLAY 1 3 CN2801 CN4401 DC IN CNX 131 BOARD SIDE A 1 3 CN4402 1 20 CN1710 10 1 CN4301 1 12 CN3051 1 10 CN2003 1 12 CN4501 1 10 CN4701 1 12 CN4702 S4703 S4701 S4702 S4704 ENCODER ROTALY SWX 72 BOARD SIDE A EXTENSION MEMORY MODULE PCGA MM64N MM128N 1 2 59 60 61 62 143 144 CN502 1 31 CN701 2 99 1 100 CN1401 LCD LEX 29 BOARD SIDE A CN4901 INVERTER UNIT 2 8 1 7 CN2004 ...

Page 19: ...K 2X2 5 B8 7 621 255 15 SCREW P 2X3 B9 4 651 989 11 SPACER MBX B10 4 635 301 01 SCREW M3X4 B11 4 654 273 01 ACE M2 LOCK 2X5 B12 4 644 492 51 ACE M2 LOCK 5 1 5 2 CHAPTER 5 EXPLODED VIEWS AND PARTS LIST NOTE The mechanical parts with no reference number in the exploded views are not supplied Items marked are not stocked since they are seldom required for routine service Some delay should be anticipa...

Page 20: ...4 02 LATCH 107 4 639 623 11 SPRING LATCH COIL 108 4 652 898 01 BRACKET LCD L 109 A 8048 165 A LCD UNIT 12 1 TFTXGA S 110 4 652 900 01 TILT UNIT L 111 X 4623 573 1 HOUSING DISPLAY ASSY 112 4 652 901 01 TILT UNIT R 113 1 476 317 12 INVERTER UNIT 114 A 8066 646 A COMPLETE PWB LEX 29 115 4 652 899 01 BRACKET LCD R 116 1 961 063 11 HARNESS LCD 117 4 652 903 01 COVER DR 118 4 654 412 01 SPACER LCD 119 4...

Page 21: ...ed by mark 0 or dotted line with mark 0 are critical for safety Replace only with part number specified Les composants identifiés par une marque 0 sont critiques pour la sécurité Ne les remplacer que par une pièce portant le numéro spécifié ACCESSORIES 0201 1 757 562 21 CORD POWER 203 1 756 152 21 BATTERY PACK LITHIUM ION L 0204 1 476 342 12 ADAPTOR AC 4 653 824 11 QUICK START ...

Page 22: ...VAIO R505 SuperSlim Pro Notebook Quick Start PCG R505TSK PCG R505TS PCG R505TEK PCG R505TE ...

Page 23: ...Setting Up Your VAIO Notebook 17 Locating Controls and Connectors 17 Connecting a Power Source 20 Starting Your Notebook 26 Shutting Down Your Notebook 27 Adding Memory 29 Related Safety Guidelines 29 To Install a Memory Module 30 To Remove a Memory Module 33 About the Software on Your Notebook 35 Overview of the Software on Your Notebook 35 MovieShaker 40 PictureGear 44 Application Driver and Sys...

Page 24: ... 53 Troubleshooting the Docking Station 58 Troubleshooting the LCD Screen 59 Troubleshooting the Mouse and Touchpad 60 Troubleshooting Drives PC Cards and Peripheral Devices 61 Troubleshooting the Software 63 Troubleshooting the Modem 64 Troubleshooting Audio 65 Troubleshooting the Printer 66 Getting Help 67 Support Options 67 ...

Page 25: ...en system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers displays printers facsimiles and copiers Their standards and logos are uniform among participating nations ENERGY STAR is a U S registered mark Sony i LINK Memory Stick Memory Stick logo MG Memory Stick DVGate Jog Dial Mavica MagicGate OpenMG Jukebox VisualFlow Handycam ...

Page 26: ... and required operating conditions All other trademarks are trademarks of their respective owners Owner s Record The model number and serial number are located on the bottom of your Sony VAIO R505 SuperSlim Pro Notebook Record the serial number in the space provided here Refer to the model and serial number when you call your Sony Service Center Model Number PCG 6112 PCG 6122 PCG 611A PCG 612A Ser...

Page 27: ...ut this product you can reach the Sony Customer Information Service Center by phone at 1 888 4SONYPC or on the web at http www sony com pcsupport If you prefer to write the Sony Customer Information Service Center our mailing address is 12451 Gateway Blvd Ft Myers FL 33913 and our email address is SOS mail sel sony com Caution The use of optical instruments with this product will increase eye haza...

Page 28: ... operate this equipment Only peripherals computer input output devices terminals printers etc that comply with FCC Class B limits may be attached to this computer product Operation with noncompliant peripherals is likely to result in interference to radio and television reception All cables used to connect peripherals must be shielded and grounded Operation with cables connected to peripherals tha...

Page 29: ... com Repair of this equipment should be made only by a Sony Service Center or Sony authorized agent For the Sony Service Center nearest you call 1 888 4SONYPC 1 888 476 6972 This equipment cannot be used on public coin service provided by the telephone company Connection to Party Line Service is subject to state and possible provincial tariffs Contact the state or provincial utility service commis...

Page 30: ...e that compliance with the above conditions may not prevent degradation of service in some situations In some areas the disposal of lithium ion batteries in household or business trash may be prohibited Do not handle damaged or leaking lithium ion batteries Ne pas manipuler les batteries au lithium ion qui fuient ou sont endommagées Danger of explosion if battery is incorrectly replaced Replace on...

Page 31: ...s pas que le matériel fonctionnera à la satisfaction de l utilisateur Avant d installer ce matériel l utilisateur doit s assurer qu il est permis de le raccorder aux installations de l entreprise locale de télécommunication Le matériel doit également être installé en suivant une méthode acceptée de raccordement L abonné ne doit pas oublier qu il est possible que la conformité aux conditions énoncé...

Page 32: ...VAIO R505 SuperSlim Pro Notebook Quick Start 10 ...

Page 33: ...ony audio and video quality High quality MPEG2 video which supports full screen display 12 1 inch Active Matrix LCD screen and enables you to take advantage of today s advanced multimedia applications games and entertainment software Microsoft Windows Operating System Your system includes Microsoft Windows Millennium Edition or Microsoft Windows 2000 Professional Communications Access popular onli...

Page 34: ... setting up your notebook supplementary updates adding memory and software information Microsoft Windows Millennium Edition Getting Started or Microsoft Windows 2000 Professional Getting Started Explains how to use the basic features of this latest Windows operating system Software CDs Microsoft Word 2000 Allows you to reinstall Microsoft Word 2000 to your new Sony notebook Main Unit Power Cord AC...

Page 35: ...ey become corrupt or are erased System Recovery CD s Allows you to restore the software titles that shipped with your notebook if they become corrupt or are erased It can be used only to restore the hard disk of the Sony notebook you purchased Other Packet containing special product offers To use these recovery CDs you need to purchase either the optional PCGA DSM5 CD RW DVD Docking Station the op...

Page 36: ...r circulation to prevent internal heat buildup Do not place your notebook on porous surfaces such as rugs or blankets or near materials such as curtains or draperies that may block its ventilation slots Leave a space of at least 8 inches 20 cm behind the back panel of the notebook If the notebook is brought directly from a cold location to a warm one moisture may condense inside your computer In t...

Page 37: ...ft cloth lightly moistened with a mild detergent solution Do not use any type of abrasive pad scouring powder or solvent such as alcohol or benzine as these may damage the finish of your notebook Should any solid object or liquid fall into the notebook shut down your computer and then unplug it You may want to have the notebook checked by qualified personnel before operating it any further Do not ...

Page 38: ...lfunction When the notebook returns to normal temperature the screen returns to normal The screen becomes warm during operation This is normal and does not indicate a malfunction The LCD is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD This is a normal result of the manufacturing process...

Page 39: ...and shut down your notebook Locating Controls and Connectors Front 1 Power indicator 8 Scroll lock indicator 2 Battery indicator 9 LCD screen 3 Memory Stick indicator 10 Speakers 4 Docking station indicator 11 Power button 5 Hard disk drive indicator 12 Keyboard 6 Num lock indicator 13 Touchpad 7 Caps lock indicator 14 Left and right buttons and center Jog Dial control 4 ...

Page 40: ...VAIO R505 SuperSlim Pro Notebook Quick Start 18 Back 1 Battery connector Left 1 DC In connector 2 USB connector 3 Air vent 4 Monitor connector 5 Memory Stick slot ...

Page 41: ...t connector Do not connect to the Ethernet connector any other type of network cable or telephone line Connecting cables other than those listed above may result in an electric current overload and could cause a malfunction excessive heat or fire in the connector To connect the unit to the network contact your network administrator Gently pull the rubber tab away from the notebook to find the Ethe...

Page 42: ...pter 1 Plug the cable attached to the AC adapter into the DC In connector on the computer 2 Plug one end of the power cord into the AC adapter 3 Plug the other end of the power cord into an AC outlet Bottom 1 Battery unlock lever 3 Reset switch 2 Battery unlock lock lever 4 Docking connector Connecting AC Adapter Notebook DC In AC Adapter supplied Power Cord supplied ...

Page 43: ... if you will not be using the computer for a long time When the AC adapter is not used unplug it from the AC outlet Use only the AC adapter supplied Do not use any other AC adapter Using Battery Power You can use a battery pack as a source of power The battery pack that comes with your notebook is not fully charged at the time of purchase Follow the steps below to insert and charge the battery pac...

Page 44: ...e the battery pack 1 Connect the AC adapter to the notebook 2 Insert the battery pack The battery is charging whether the notebook is powered on or off The battery indicator light flashes in a double blink pattern as the battery charges When the battery is 85 percent full the battery indicator light turns off This process takes approximately one and one half hours if the notebook is powered off To...

Page 45: ...ndicator Light Battery Indicator Light Status Meaning On The notebook is using battery power Single blink The battery is running out of power Double blink The battery is charging Off The notebook is using AC power Both the battery and power indicators blink when the battery is running out of power Battery Indicator Battery Pack supplied ...

Page 46: ...charge while you are using the computer If your battery level falls to less than 10 percent you should either attach the AC adapter to recharge the battery or shut down your notebook and insert a fully charged battery You can extend battery life by changing the power management modes in the PowerPanel utility See Using Power Saving Modes in the online VAIO Notebook User Guide The battery pack supp...

Page 47: ...ow temperatures Charge the batteries at temperatures between 50 F and 80 F 10 C to 30 C Lower temperatures require a longer charging time While the battery is in use or being discharged the battery pack heats up This is normal and is not cause for concern Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose t...

Page 48: ...the brightness press Fn F5 and then the up or right arrow key Opening Notebook Windows Me only The VAIO InitManager dialog box appears when starting your notebook for the first time Select OK to begin initial setup If you do not execute the initial setup you cannot use part of the VAIO original hardware functions such as center Jog Dial control Power Management tool touchpad scroll function and ke...

Page 49: ...d all operations Close all applications Remove the PC cards Disconnect USB devices 2 Then restart the notebook You can restart your computer by pressing the Ctrl Alt Delete keys simultaneously To avoid potential loss of data follow these steps to shut down your notebook Respond to any prompts warning you to save documents During a period of inactivity you can conserve battery life by using Standby...

Page 50: ...VAIO R505 SuperSlim Pro Notebook Quick Start 28 ...

Page 51: ...ions links networks or modems before you open the system or follow any of the procedures described below Failure to do so may result in personal injury or equipment damage Electrostatic discharge ESD can damage disk drives and other components Perform the procedures described below only at an ESD workstation If such a station is not available do not work in a carpeted area and do not handle materi...

Page 52: ...ll the module The package protects the module from ESD Use the special bag for preventing ESD or use aluminum foil when you store the memory module To Install a Memory Module 1 Shut down your notebook and disconnect all peripheral devices such as your printer 2 Unplug the notebook and remove the battery packs 3 Wait until the notebook cools down Then unscrew the two screws with the mark on the bot...

Page 53: ...t the keyboard from the LCD display side then gently turn it over on the touchpad space Be careful not to detach the cable when lifting the keyboard 6 You must remove the existing memory module Follow the instructions in To Remove a Memory Module on page 33 7 Remove the memory module from its packaging Lifting the Keyboard Turning the Keyboard Cable ...

Page 54: ...ebook Be careful not to detach the cable when lifting the keyboard 10 Close the notebook cover then tighten the screws on the bottom of the computer Note the following Be careful not to touch the other components on the motherboard Be sure that both ends of the memory module click Installing the Memory Module Replacing the Keyboard ...

Page 55: ...eps 1 to 5 of To Install a Memory Module on page 30 2 Touch a metal object such as the connector panel on the back of your notebook to discharge static electricity 3 Remove the memory module 4 Perform the remaining steps 8 and 9 of To Install a Memory Module on page 30 ...

Page 56: ...VAIO R505 SuperSlim Pro Notebook User Guide 34 ...

Page 57: ...ts in Adobe Portable Document Format PDF an open file format that is intended to preserve the fidelity of documents created on all major computer platforms Adobe PhotoDeluxe Home Edition Windows Me only Adobe Systems Inc Create amazing photo effects with Adobe PhotoDeluxe Without learning complex software you can enhance restore and be creative with your photos The software includes built in guide...

Page 58: ...signed to be the most simple software to make your own CD Users can create their own best AudioCD or data CD that can be read in many PCs With Drag n Drop CD you can also create your own backup CD from the original CD that you own DVgate Sony Electronics Inc Connect a digital video camera recorder to the i LINK connector and capture your own video clips and still images You can edit the clips from...

Page 59: ...you can personalize how you access the web Outlook Express and other tools in Internet Explorer also help you have a great experience when you are on the web Microsoft Word 2000 Microsoft Corporation Microsoft Word 2000 makes it easy to create common web e mail and print documents for use around the world It embraces HTML as a first class file format and extends this software s ease of use to the ...

Page 60: ...vity and battery life Automatic power management selects the most appropriate profile depending on the application with which you are working and the conditions of use See the PowerPanel chapter or the PowerPanel Help file for details Prodigy Internet Prodigy Communications Corporation An online service that helps you find what you need online faster and smarter Prodigy delivers powerful online co...

Page 61: ...a messages via e mail Smart Capture manages the i LINK connection between your computer and a Sony Digital Handycam camcorder that supports the i LINK interface It enables you to capture compressed video or still images that you can save or share via e mail A smart solution to computer digital audio video and network convergence Smart Connect Windows 2000 only Sony Electronics Inc Smart Connect en...

Page 62: ... uses the correct playback method MovieShaker This application can be used to create fun and innovative movies without any knowledge of film editing In a few simple steps motion pictures can be combined with special effects still images pictures and music files and then saved in a format most computers can play Importing Images and Sound Clips 1 Click File Import or DV Import 2 Find the file you w...

Page 63: ...he Shaker tray 3 Click A 30 second scene is automatically generated and saved to the Product tray 4 To preview switch the Work Panel to Product tray mode and press play Shaker Tray Scenes created with Shaker begin with black frame and after processing are placed in the first available slot on the Product tray Limit the number of scenes placed on the Product tray to 10 or less MovieShaker applicati...

Page 64: ...o the Working Panel 2 Select the Effects tab from the Editing tray 3 Drag and drop the Effect you want to add from the Effects tray to the Effects palette on the Working Panel 4 See Help for instructions on adjusting effect duration and replaying clips scenes Working Panel To preview an Effect click on the clip in the Working panel monitor Your clip displays with the new effect on the Effect tray ...

Page 65: ... be saved 4 Click Next 5 Locate the folder to which you want the file saved 6 Name the file 7 Click Save Exporting movies may take a long time to complete Saving movies as Quick Save is the fastest and a DV Digital Video takes the longest MovieShaker can play video files up to 65 MB in length For DV playback and smooth video playback we recommend the following resolution refresh rates 1024 x 768 7...

Page 66: ...ction 3 From Collection menu select Create New Collection 4 Enter a name for the collection and then click OK Creating a Photo Album 1 Select the pictures you want to use to make an album 2 From the Utilities menu select Album Maker 3 Choose the type of Album you want and click OK 4 Now add more pictures frames text and effects 5 When you are finished select Create Album in File menu or click the ...

Page 67: ...If 35mm lens is selected the prompt does not appear to select a different lens click the lens icon 5 Click the panoramic icon near the bottom of the window 6 Click Full Stitch Making Still Images and Panoramic from MPEG 1 Select the MPEG file 2 From the Movie Sound menu select Scene break down 3 Then select Movie Stitch to create a panoramic picture We recommend 12 landscaped or 16 portrait pictur...

Page 68: ...come corrupted or are erased accidentally Use it to restore only the hard disk of this Sony notebook Using the Application Recovery CD s The Application Recovery CD s allows you to reinstall individual applications if they become corrupted or are accidentally erased Reinstalling an individual software title may correct a problem you are experiencing with your computer or software application you m...

Page 69: ...stall an individual driver to correct a problem that you are experiencing with your computer hardware or software application VAIO Support Agent uses a vault feature on the Driver Recovery CD s to repair software applications To Use the Driver Recovery CD s 1 Turn on your notebook If your notebook is already on close all applications 2 When the Windows desktop appears insert the Driver Recovery CD...

Page 70: ...r hard disk drive It can be used only to recover the hard disk of the notebook you purchased The System Recovery utility gives you Full Restore with Format that is it formats the hard disk drive and restores all the original software To use the System Recovery CD s 1 Insert the Sony System Recovery CD in the optical drive 2 Shut down your computer as described in Shutting Down Your Notebook on pag...

Page 71: ...ve configuration changes and exit now appears 7 Check that Yes is selected then press the Enter key The notebook restarts from the Recovery CD Recovering Microsoft Word 2000 If you recover your operating system using the System Recovery CD Microsoft Word 2000 will not be recovered Use the supplied Word 2000 CD ROM to recover this application Your system may include one or two System Recovery CDs I...

Page 72: ...echdocs adobe com hours M F 6 AM 5 PM PT Web site http www aol com phone 800 827 3338 hours 7 days a week 24 hours a day Web site http www apple com phone 512 674 8700 Support is for 90 days after the original date of purchase for most Apple products hours 7 days a week 6 AM 6 PM PT Web site http www compuserve com phone 800 848 8990 e mail contact digion com Web site http help earthlink net techs...

Page 73: ... 888 4SONYPC 888 476 6972 hours 7 days a week 24 hours a day Web site s http www arcsoft com http www photoisland com phone 510 440 9901 fax 510 440 1270 e mail techsupport arcsoft com hours M F 8 30 AM 5 30 PM PT Web site http www prodigy com phone 800 213 0992 hours 7 AM 3 AM ET Web site http www intuit com support phone 900 555 4688 hours 7 days a week 24 hours a day Web site http www realnetwo...

Page 74: ...e Center For the Sony Service Center nearest you call 1 888 4SONYPC 1 888 476 6972 or find Sony Customer Service on the web at http www sony com pcsupport Web site http www sony com pcsupport phone 888 4SONYPC 888 476 6972 hours 7 days a week 24 hours a day Web site http www microsoft com support phone 888 4SONYPC 888 476 6972 hours 7 days a week 24 hours a day Web site http www intervideo com jsp...

Page 75: ... are connected firmly as described in Connecting a Power Source on page 20 If you plugged the notebook into a power strip or UPS make sure the power strip or UPS is turned on and working If you are using an external display check that it is plugged in to a power source and turned on Check that the brightness and contrast controls are adjusted correctly See the manual that came with your display fo...

Page 76: ...ume F2 to setup may appear at the bottom of the screen In such a case proceed as follows 1 Press F2 The BIOS Setup menu appears 2 Set the date month day year Press Enter 3 Press to select System Time then set the time hour minute second Press Enter 4 Press to select Exit then press to select Get Default Values The message Load default configuration now appears 5 Select Yes and press Enter 6 Select...

Page 77: ...y notebook stops responding or does not shut down It is best to use the Shut Down command on the Windows Start menu to shut down your notebook Using other methods including those listed below may result in loss of unsaved data Click the Start button on the Windows taskbar then click Shut Down then click Restart Windows Me If the preceding step does not work press Ctrl Alt Delete twice to restart t...

Page 78: ...em Configuration Utility under the Tools menu 3 Click the Advanced button on the General tab and Confirm the following information The message Standby function is enabled is displayed If the message reads Standby function is disabled click the Enable button The message Hibernate feature is enabled is displayed If the message reads Hibernate feature is disabled click the Enable button 4 Click OK an...

Page 79: ...tebook completely enters the lower power state To restore the notebook to its normal operating stability 1 Close all open applications 2 Press and hold the power button for four seconds or longer to shut down the notebook The sound of my notebook s fan is too loud Use the PowerPanel utility to change the Thermal Control Strategy setting to Quiet This setting slows down the CPU speed See PowerPanel...

Page 80: ...m of the docking station to the marked side See If Your Notebook is Connected to the Optional Docking Station in the online VAIO Notebook User Guide for details i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications oper ating system and i LINK compatible devices All products with an...

Page 81: ... eject hole Troubleshooting the LCD Screen My LCD screen is blank Verify that the notebook is plugged into a power source and that it is turned on Verify that the power indicator on the notebook is on Verify that the battery pack s is inserted properly and is charged The notebook may be in LCD Video Standby mode Press any key to activate the screen The display mode may be set to external display m...

Page 82: ...1 series verify that the mouse is plugged into the USB connector My touchpad does not work properly You may have disabled the touchpad without connecting a mouse to the notebook To enable the touchpad 1 Click Start Programs Sony Notebook Setup 2 Select the Touchpad tab 3 Click Use touchpad and click OK If your touchpad is interpreting a single tap as a double click adjust the button assignments as...

Page 83: ...ette that is not write protected Verify that the diskette is properly inserted into the floppy disk drive My optical drive is not playing my CD or DVD properly Make sure the label of the disc is facing up If the disc requires software make sure the software is installed according to the manufacturer s instructions A dirty or damaged disc may cause the notebook to stop responding while it tries to ...

Page 84: ... access the Control Panel window 2 Double click Display to access the Display Properties dialog box 3 Click the Setting tab 4 Click the Advanced button 5 Click the Adapter tab and set RefreshRate to 60 Hz 6 Click OK My optical drive tray does not open Make sure the notebook is turned on Press the Eject button on the optical drive If the Eject button does not work open the tray by inserting a thin ...

Page 85: ...ical drive appears and the software does not start Some titles require specific files that are located on the application CD Insert the disc and try starting the program again Make sure you place the CD in the tray with the label side facing up I hear background noise while using Windows Media Player to play my music CDs Sony suggests using the preinstalled Media Bar software to play audio CDs Sma...

Page 86: ...e line jack See Using a Phone Line in the online VAIO Notebook User Guide for details Check that the phone line is working by plugging the line in an ordinary phone and listening for a dial tone Verify that the phone number the program is dialing is correct Verify that the software you are using is compatible with the notebook s modem All preinstalled Sony programs are compatible My modem connecti...

Page 87: ...ws 1 Click Start point to Settings point to Control panel then double click System The System Properties dialog box appears 2 Click the Device Manager tab 3 Set the sound device to enable If your notebook is powered by batteries verify that the battery packs are inserted properly and that they are charged If you are using an application that has its own volume control verify that the volume is tur...

Page 88: ...t to bi directional change it to ECP See Displaying the Sony Notebook Setup Screen in the online VAIO Notebook User Guide for details Your connected printer may not function after the notebook resumes from a power saving mode If this occurs proceed as follows to reset the printer connection Windows Me Only 1 Right click My Computer icon on the desktop then select Properties 2 Click the Device Mana...

Page 89: ...common problems To access this User Guide click Start on the Windows taskbar select Help Center and VAIO Documentation 2 Manuals and online help files that may accompany your preinstalled software Most of the manuals for preinstalled software are located on your hard disk drive as online help files You can access the online help files from the Help menu in the specific application A printed manual...

Page 90: ...service which requires a fax machine or your fax software provides answers to commonly asked questions You can use this automated service to request a list of available topics then select the topics that you want to receive To contact the Sony fax on demand service call 1 888 4SONYPC 1 888 476 6972 6 Sony Customer Support Software support is available free of charge for 90 days after the original ...

Page 91: ......

Page 92: ...n part without permission is prohibited All rights reserved Sony VAIO and the VAIO logo are trademarks of Sony All other trademarks are trademarks of their respective owners Printed in USA 2001 Sony Electronics Inc 4 653 824 11 ...

Page 93: ...e following manual along in case of repair and inspection PCG R505TE R505TEK R505TS R505TSK SERVICE MANUAL 9 872 220 11 34 A 8049 521 A R505TEK TE MBX 48 750SS H S 119 4 654 007 21 R505TEK LABEL ID U 119 4 654 007 31 R505TE LABEL ID U Ref No Part No Description 5 2 5 4 Page means a page of PCG R505TE R505TEK R505TS R505TSK SERVICE MANUAL This manual and the constituent data may not be replicated c...

Page 94: ...VAIO R505 SuperSlim Pro Notebook Quick Start PCG R505TL PCG R505TLK ...

Page 95: ...trols and Connectors 21 Connecting a Power Source 24 Starting Your Notebook 30 Shutting Down Your Notebook 31 4 Adding Memory 33 Related Safety Guidelines 33 To Install a Memory Module 34 To Remove a Memory Module 37 5 About the Software on Your Notebook 39 Overview of the Software on Your Notebook 39 MovieShaker 44 PictureGear 48 Application Driver and System Recovery CDs 50 Software Support Info...

Page 96: ...ting the Docking Station 62 Troubleshooting the LCD Screen 63 Troubleshooting the Mouse and Touchpad 64 Troubleshooting Drives PC Cards and Peripheral Devices 65 Troubleshooting the Software 67 Troubleshooting the Modem 68 Troubleshooting audio 69 Troubleshooting the Printer 70 Getting Help 71 ...

Page 97: ...quire an additional charge Subscriptions to online service providers may require a fee and credit card information Financial services may require prior arrangements with participating financial institutions The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment The program backs the deve...

Page 98: ...perating conditions All other trademarks are trademarks of their respective owners Owner s Record The model number and serial number are located on the bottom of your Sony VAIO R505 SuperSlim Pro Notebook Record the serial number in the space provided here Refer to the model and serial number when you call your Sony Service Center Model Number PCG 613A PCG 6132 Serial Number ______________________...

Page 99: ...omer Information Service Center by phone at 1 888 4SONYPC or on the web at http www sony com pcsupport If you prefer to write the Sony Customer Information Service Center our mailing address is 12451 Gateway Blvd Ft Myers FL 33913 and our email address is SOS mail sel sony com Caution To reduce the risk of fire use only No 26 AWG or larger telecommunication line cord Caution The use of optical ins...

Page 100: ... equipment Only peripherals computer input output devices terminals printers etc that comply with FCC Class B limits may be attached to this computer product Operation with noncompliant peripherals is likely to result in interference to radio and television reception All cables used to connect peripherals must be shielded and grounded Operation with cables connected to peripherals that are not shi...

Page 101: ...quipment should be made only by a Sony Service Center or Sony authorized agent For the Sony Service Center nearest you call 1 888 4SONYPC 1 888 476 6972 This equipment cannot be used on public coin service provided by the telephone company Connection to Party Line Service is subject to state and possible provincial tariffs Contact the state or provincial utility service commission public service c...

Page 102: ...e that compliance with the above conditions may not prevent degradation of service in some situations In some areas the disposal of lithium ion batteries in household or business trash may be prohibited Do not handle damaged or leaking lithium ion batteries Ne pas manipuler les batteries au lithium ion qui fuient ou sont endommagées Danger of explosion if battery is incorrectly replaced Replace on...

Page 103: ...is pas que le matériel fonctionnera à la satisfaction de l utilisateur Avant d installer ce matériel l utilisateur doit s assurer qu il est permis de le raccorder aux installations de l entreprise locale de télécommunication Le matériel doit également être installé en suivant une méthode acceptée de raccordement L abonné ne doit pas oublier qu il est possible que la conformité aux conditions énonc...

Page 104: ...VAIO R505 SuperSlim Pro Notebook User Guide 12 ...

Page 105: ...y High quality MPEG2 video which supports full screen display 12 1 inch Active Matrix LCD screen and enables you to take advantage of today s advanced multimedia applications games and entertainment software Microsoft Windows Operating System Your system includes Microsoft Windows Millennium Edition or Microsoft Windows 2000 Professional Communications Access popular online services send e mail br...

Page 106: ...k supplementary updates and software information Microsoft Windows Millennium Edition Getting Started or Microsoft Windows 2000 Professional Getting Started Explains how to use the basic features of the latest Windows operating system VAIO PCG R505TL PCG R505TLK Notebook Specifications Details the hardware specifications for your notebook and the optional docking station Main Unit Power Cord AC Ad...

Page 107: ...store the software titles that shipped with your computer if they become corrupted or are erased It can be used only to restore the hard disk of the Sony computer you purchased Driver Recovery CD s Allows you to reinstall individual device drivers and repair software applications if they become corrupted or are erased Other Packet containing special product offers To use these recovery CDs you nee...

Page 108: ... chair so your feet are flat on the floor A footrest may make you more comfortable Sit in a relaxed upright posture and avoid slouching forward or leaning far backward Viewing angle of the computer s display Use the display s tilting feature to find the best position You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position Adjust the brightness setti...

Page 109: ... Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95º F 35º C or less than 41º F 5º C High humidity Do not place electronic equipment near your computer The computer s electromagnetic field may cause a malfunction RPSXWHU SRVLWLRQHG GLUHFWO LQ IURQW RI RX ULVWV UHOD HG DQG IODW UPV DW GHVN OHYHO ...

Page 110: ...aged connection cables Your computer will not work with party lines cannot be connected to a coin operated telephone and may not work with multiple phone lines or a private branch exchange PBX If the telephone company makes a service call to your home or office and determines that your computer is responsible for a problem the telephone company may bill you for the service call Also if you do not ...

Page 111: ...D Be careful when using the computer near a window Do not scratch the LCD or exert pressure on it This could cause malfunction Using the computer in low temperature conditions may produce a residual image on the screen This is not a malfunction When the computer returns to normal temperature the screen returns to normal The screen becomes warm during operation This is normal and does not indicate ...

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Page 113: ... how to start and shut down your notebook Locating Controls and Connectors Front 1 Power indicator 8 Scroll lock indicator 2 Battery indicator 9 LCD screen 3 Memory Stick indicator 10 Speakers 4 Docking Station Indicator 11 Power button 5 Hard disk drive indicator 12 Keyboard 6 Num lock indicator 13 Touchpad 7 Caps lock indicator 14 Left and right buttons 4 ...

Page 114: ...VAIO R505 SuperSlim Pro Notebook User Guide 22 Back 1 Battery connector Left 1 DC In connector 2 USB connector 3 Air vent 4 Monitor connector 5 Memory Stick slot ...

Page 115: ...etwork connector Do not connect to the Ethernet connector any other type of network cable or telephone line Connecting cables other than those listed above may result in an electric current overload and could cause a malfunction excessive heat or fire in the connector To connect the unit to the network contact your network administrator Gently pull the rubber tab away from the notebook to find the...

Page 116: ...pter 1 Plug the cable attached to the AC adapter into the DC In connector on the computer 2 Plug one end of the power cord into the AC adapter 3 Plug the other end of the power cord into an AC outlet Bottom 1 Battery unlock lever 3 Reset switch 2 Battery unlock lock lever 4 Docking connector Connecting AC Adapter 1RWHERRN RPSXWHU Q GDSWHU VXSSOLHG 3RZHU RUG VXSSOLHG ...

Page 117: ...t if you will not be using the computer for a long time When the AC adapter is not used unplug it from the AC outlet Use only the AC adapter supplied Do not use any other AC adapter Using Battery Power You can use a battery pack as a source of power The battery pack that comes with your notebook is not fully charged at the time of purchase Follow the steps below to insert and charge the battery pa...

Page 118: ...rge the battery pack 1 Connect the AC adapter to the notebook 2 Insert the battery pack The battery is charging whether or not the notebook is powered on or off The battery indicator light flashes in a double blink pattern as the battery charges When the battery is 85 full the battery indicator light turns off This process takes approximately one and one half hours if the notebook is powered off T...

Page 119: ... Indicator Light Battery Indicator Light Status Meaning On The notebook is using battery power Single blink The battery is running out of power Double blink The battery is charging Off The notebook is using AC power Both the battery and power indicators blink when the battery is running out of power DWWHU QGLFDWRU DWWHU 3DFN VXSSOLHG ...

Page 120: ...tery level falls to less than 10 you should either attach the AC adapter to recharge the battery or shut down your notebook and insert a fully charged battery You can extend battery life by changing the power management modes in the PowerPanel utility See Using Power Saving Modes The battery pack supplied with your notebook is a lithium ion battery and can be recharged at any time Charging a parti...

Page 121: ...10 C to 30 C Lower temperatures require a longer charging time While the battery is in use or being discharged the battery pack heats up This is normal and is not cause for concern Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock If you are not using the notebook f...

Page 122: ...rease the brightness press Fn F5 and then the up or right arrow key Opening Notebook Windows Me only The VAIO InitManager dialog box appears when starting your notebook for the first time Select OK to begin initial setup If you do not execute the initial setup you cannot use part of the VAIO original hardware functions such as Center Jog Control Power Management tool touchpad scroll function and k...

Page 123: ...book 1 Close or end all operations Close all applications Remove the PC cards Disconnect USB devices 2 Then restart the notebook You can restart your computer by pressing the Ctrl Alt Delete keys at the same time To avoid potential loss of data follow these steps to shut down your notebook Respond to any prompts warning you to save documents During a period of inactivity you can conserve battery l...

Page 124: ...VAIO R505 SuperSlim Pro Notebook User Guide 32 ...

Page 125: ...ted with personal computers and with the safety practices and regulatory compliance required for using and modifying electronic equipment Disconnect the system from its power source and from any telecommunications links networks or modems before you open the system or follow any of the procedures described below Failure to do so may result in personal injury or equipment damage Sony recommends mem...

Page 126: ...ith an unpainted metal portion of the chassis while performing the procedure Do not open the memory module package until you are ready to install the module The package protects the module from ESD Use the special bag for preventing ESD or use aluminum foil when you store the memory module To Install a Memory Module 1 Shut down your computer and disconnect all peripheral devices such as your print...

Page 127: ...yboard from the LCD display side then gently turn it over on the touchpad space Be careful not to detach the cable when lifting the keyboard 6 You must remove the existing memory module Follow the instructions in To Remove a Memory Module 7 Remove the memory module from its packaging 8 Install the memory module Lifting the Keyboard Turning the Keyboard DEOH ...

Page 128: ...ul not to detach the cable when lifting the keyboard 10 Close the computer cover then tighten the screws on the bottom of the computer Note the following Be careful not to touch the other components on the motherboard Be sure that both ends of the memory module click Installing the Memory Module Replacing the Keyboard ...

Page 129: ...odule 1 Perform steps 1 to 5 of To install a memory module 2 Touch a metal object such as the connector panel on the back of your computer to discharge static electricity 3 Remove the memory module 4 Perform steps 8 and 9 of To install a memory module ...

Page 130: ...VAIO R505 SuperSlim Pro Notebook User Guide 38 ...

Page 131: ... documents in Adobe Portable Document Format PDF an open file format that is intended to preserve the fidelity of documents created on all major computer platforms Adobe PhotoDeluxe Home Edition Windows Me only Adobe Systems Inc Create amazing photo effects with Adobe PhotoDeluxe Without learning complex software you can enhance restore and be creative with your photos The software includes built ...

Page 132: ...D is designed to be the most simple software to make your own CD Users can create their own best AudioCD or data CD that can be read in many PCs With Drag n Drop CD you can also create your own backup CD from the original CD that you own DVgate Sony Electronics Inc Connect a digital video camera recorder to the i LINK connector and capture your own video clips and still images You can edit the cli...

Page 133: ...nd you can personalize how you access the web Outlook Express and other tools in Internet Explorer also help you have a great experience when you are on the web Microsoft Word 2000 Microsoft Corporation Microsoft Word 2000 makes it easy to create common Web e mail and print documents for use around the world It embraces HTML as a first class file format and extends this software s ease of use to t...

Page 134: ... most appropriate profile depending on the application with which you are working and the conditions of use See the PowerPanel chapter or the PowerPanel Help file for details Prodigy Internet Prodigy Communications Corporation An online service that helps you find what you need online faster and smarter Prodigy delivers powerful online content such as sports scores stock quotes news and easy acces...

Page 135: ...dio video and network convergence Smart Connect Windows 2000 only Sony Electronics Inc Smart Connect allows you to use an i LINK cable to connect your VAIO notebook to another computer that supports Smart Connect You can then use one computer to copy delete and edit files on the other computer You can also print from a printer attached to either computer VAIO Action Setup Sony Electronics Inc VAIO...

Page 136: ...h special effects still images pictures and music files and then saved in a format most computers can play Importing Images and Sound Clips 1 Click File Import or DV Import 2 Find the file you want to add 3 Select the file 4 Click Open The file is added to the Clip tray Main Window Importing files over 75 seconds in length may cause MovieShaker to stop responding OLS WUD RUNLQJ 3DQHO 3URGXFW WUD G...

Page 137: ...in the Shaker tray 3 Click A thirty second scene is automatically generated and saved to the Product tray 4 To preview switch the Work Panel to Product tray mode and press play Shaker Tray Scenes created with Shaker begin with black frame and after processing are placed in the first available slot on the Product tray Limit the number of scenes placed on the Product tray to 10 or less MovieShaker m...

Page 138: ...to the Working Panel 2 Select the Effects tab from the Editing tray 3 Drag and drop the Effect you want to add from the Effects tray to the Effects palette on the Working Panel 4 See help for instructions on adjusting effect duration and replaying clips scenes Working Panel To preview an Effect click on the clip in the Working panel monitor Your clip displays with the new effect on the Effect tray...

Page 139: ...e saved 4 Click Next 5 Locate the folder to which you want the file saved 6 Name the file 7 Click Save Exporting movies may take a long time to complete Saving movies as DV Digital Video takes the longest and Quick Save is the fastest MovieShaker can play video files up to 65 MB in length For DV playback and smooth video playback we recommend the following resolution refresh rates 1024 x 768 75 Hz...

Page 140: ...ollection 3 From Collection menu select Create New Collection 4 Enter a name for the collection and then click OK Creating a Photo Album 1 Select the pictures you want to use to make an album 2 From the Utilities menu select Album Maker 3 Choose the type of Album you want and click OK 4 Now add more pictures frames text and effects 5 When you are finished select Create Album in File menu or click ...

Page 141: ...If 35mm lens is selected the prompt does not appear to select a different lens click the lens icon 5 Click the panoramic icon near the bottom of the window 6 Click Full Stitch Making Still Images and Panoramic from MPEG 1 Select the MPEG file 2 From the Movie Sound menu select Scene break down 3 Then select Movie Stitch to create a panoramic picture We recommend 12 landscaped or 16 portrait pictur...

Page 142: ... that shipped with your computer if they become corrupted or are erased accidentally It can be used only to restore the hard disk of this Sony computer Using the Application Recovery CD s The Application Recovery CD s allows you to reinstall individual applications if they become corrupted or are accidentally erased Reinstalling an individual software title may correct a problem you are experienci...

Page 143: ...stall an individual driver to correct a problem that you are experiencing with your computer hardware or software application VAIO Support Agent uses a vault feature on the Driver Recovery CD s to repair software applications To Use the Driver Recovery CD s 1 Turn on your computer If your computer is already on close all applications 2 When the Windows desktop appears insert the Driver Recovery CD...

Page 144: ... hard disk drive It can be used only to recover the hard disk of the notebook you purchased The System Recovery utility gives you Full Restore with Format that is it formats the hard disk drive then restores all the original software To use the System Recovery CD s 1 Insert the Sony System Recovery CD in the optical drive 2 Shut down your computer as described in Shutting Down Your Notebook 3 Wait...

Page 145: ...ve configuration changes and exit now appears 7 Check that Yes is selected then press the Enter key The computer restarts from the Recovery CD Recovering Microsoft Word 2000 If you recover your operating system using the System Recovery CD Microsoft Word 2000 will not be recovered Use the supplied Word 2000 CD ROM to recover this application Your system may include one or two System Recovery CDs I...

Page 146: ...echdocs adobe com hours M F 6 AM 5 PM PT Web site http www aol com phone 800 827 3338 hours 7 days a week 24 hours a day Web site http www apple com phone 512 674 8700 Support is for 90 days after the original date of purchase for most Apple products hours 7 days a week 6 AM 6 PM PT Web site http www compuserve com phone 800 848 8990 e mail contact digion com Web site http help earthlink net techs...

Page 147: ...NYPC 888 476 6972 hours 7 days a week 24 hours a day Web site s http www arcsoft com http www photoisland com phone 510 440 9901 fax 510 440 1270 e mail techsupport arcsoft com hours M F 8 30 AM 5 30 PM PT Web site http www prodigy com phone 800 213 0992 hours 7 AM 3 AM ET Web site http www intuit com support phone 900 555 4688 hours 7 days a week 24 hours a day Web site http www realnetworks com ...

Page 148: ...pcsupport Web site http www sony com pcsupport phone 888 4SONYPC 888 476 6972 Support from 1 888 4SONYPC is free of charge for 90 days after the original date of purchase hours 7 days a week 24 hours a day Web site http www microsoft com support phone 888 4SONYPC 888 476 6972 Support from 1 888 4SONYPC is free of charge for 90 days after the original date of purchase hours 7 days a week 24 hours a...

Page 149: ...Source If you plugged the notebook into a power strip or UPS make sure the power strip or UPS is turned on and working If you are using an external display check that it is plugged into a power source and turned on Check that the brightness and contrast controls are adjusted correctly See the manual that came with your display for details Moisture condensation may have occurred Do not use the note...

Page 150: ...a case proceed as follows 1 Press F2 The BIOS Setup menu appears 2 Set the date month day year Press Enter 3 Press to select System Time then set the time hour minute second Press Enter 4 Press to select Exit then press to select Get Default Values The message Load default configuration now appears 5 Select Yes and press Enter 6 Select Exit Save Changes then press Enter The message Save Configurat...

Page 151: ...y notebook stops responding or does not shut down It is best to use the Shut Down command on the Windows Start menu to shut down your notebook Using other methods including those listed below may result in loss of unsaved data Click the Start button on the Windows taskbar then click Shut Down then click Restart Windows Me If the preceding step does not work press Ctrl Alt Delete twice to restart t...

Page 152: ...em Configuration Utility under the Tools menu 3 Click the Advanced button on the General tab and Confirm the following information The message Standby function is enabled is displayed If the message reads Standby function is disabled click the Enable button The message Hibernate feature is enabled is displayed If the message reads Hibernate feature is disabled click the Enable button 4 Click OK an...

Page 153: ...tebook completely enters the lower power state To restore the notebook to its normal operating stability 1 Close all open applications 2 Press and hold the power button for four seconds or longer to shut down the notebook The sound of my notebook s fan is too loud Use the PowerPanel utility to change the Thermal Control Strategy setting to Quiet This setting slows down the CPU speed See PowerPanel...

Page 154: ... to the notebook and the notebook is connected to another computer via i LINK Set the i LINK network switch at the bottom of the docking station to the marked side See If Your Notebook is Connected to the Optional Docking Station for details An error message appears while disconnecting the docking station even after following the correct procedure for disconnecting the docking station Close the so...

Page 155: ... screen The display mode may be set to external display mode Press and hold the Fn key while pressing F7 several times My LCD screen continues to show the previous screen Press the Windows key and D key twice to refresh the screen The image on my connected external display is not centered or sized properly Use the controls on your external display to adjust the image See the manual that came with ...

Page 156: ...ssignments as follows 1 Click Start point to Control Panel then double click on the Mouse icon The Mouse Properties dialog box appears 2 Change the button assignments in the Mouse Properties dialog box One of the buttons is assigned to the double click action The pointer does not move while using the Touchpad or Mouse Click the Start button on the Windows taskbar select Shut Down to display the Sh...

Page 157: ...ssary restart the notebook remove the disc and check disc for dirt or damage If you see video but can not hear audio check all of the following Check that your optical drive does not have the mute setting enabled Check the volume setting in the audio mixer If you are using external speakers check the volume settings and then check the connections between your external speakers and the notebook Cli...

Page 158: ...tical drive tray does not open Make sure the notebook is turned on Press the Eject button on the optical drive If the Eject button does not work open the tray by inserting a thin pen tip in the hole to the right of the Eject button I cannot use digital video DV devices The message DV equipment seems to be disconnected or turned off appears Verify that the DV device is turned on and that the cables...

Page 159: ...start Some titles require specific files that are located on the application CD Insert the disc and try starting the program again Make sure you place the CD in the tray with the label side facing up I hear background noise while using Windows Media Player to play my music CDs Sony suggests using the preinstalled Media Bar software to play audio CDs SmartCapture software does not start Windows Me ...

Page 160: ...the line in an ordinary phone and listening for a dial tone Verify that the phone number the program is dialing is correct Verify that the software you are using is compatible with the notebook s modem All preinstalled Sony programs are compatible My modem connection is slow Your notebook is equipped with a 56K V 90 compatible modem Many factors may influence modem connection speed including telep...

Page 161: ...ebook is powered by batteries verify that the battery packs are inserted properly and that they are charged If you are using an application that has its own volume control verify that the volume is turned up Check the volume controls in Windows If you connect external speakers Verify that the speakers are properly connected and the volume is turned up If the speakers have a mute button make sure t...

Page 162: ... Notebook Setup Your connected printer may not function after the notebook resumes from a power saving mode If this occurs proceed as follows to reset the printer connection Windows Me Only 1 Right click My Computer icon on the desktop then select Properties 2 Click the Device Manager tab 3 Select Refresh then click OK The printer should function properly Windows 2000 Only 1 Click My Computer icon...

Page 163: ...ctions of your applications network settings and other important software settings When your software is protected you can use VAIO Support Agent to repair software problems by restoring your software to any of the previously protected states 4 Sony PC Support This service provides instant access to information on commonly encountered problems Enter a description of your problem and the Knowledge ...

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Page 165: ...n part without permission is prohibited All rights reserved Sony VAIO and the VAIO logo are trademarks of Sony All other trademarks are trademarks of their respective owners Printed in USA 2001 Sony Electronics Inc 4 656 720 01 ...

Page 166: ...2 185 11 English 2001C0500 1 2001 Sony Corporation This manual and the constituent data may not be replicated copied nor reprinted in whole or in part without prior written authorization of Sony Corporation PCG R505TE R505TEK R505TS R505TSK UC 9 872 185 11 2001C0500 1 ...

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