Additional information
28
Troubleshooting
•
I
f you continue to have these problems, have your TV serviced by qualified
personnel .
•
NEVER open the casing yourself.
Problem
Possible causes
Solutions
No picture, no sound.
•
Power off.
•
TV in standby.
•
Aerial disconnected.
•
Plug in the TV.
•
Press the
button on the front of the TV.
If the
indicator is on press the
button on the remote control.
•
Check aerial connection.
Poor or no picture (screen is
dark), but good sound.
•
Picture preset level adjustment.
•
Select ‘Picture Adjustment’ menu then adjust the
brightness, picture and colour levels.
Some channels are blank.
•
Scrambled or subscription-only
channel.
•
Programme used only for data (no
picture or sound).
•
Programme not being transmitted.
•
Subscribe to pay-per-view broadcaster.
•
See ‘Programme Sorting’ section (refer to page 20).
Standby indicator flashing.
•
Fault (irregular flash).
•
EPG data being obtained
(regular flash).
•
Timer record event has been set.
•
Do not open the cabinet, refer to qualified personnel.
•
Contact your nearest SONY Service Centre.
•
Wait until flashing stops.
•
Wait until recording has ended.
Good picture, no sound.
•
Volume control.
•
TV speakers turned ‘Off’.
•
Press the
+ button on the remote control.
•
If
is displayed on the screen, press the
button on
the remote control.
•
Set TV speakers to ‘On’ in Sound Adjustment’ menu.
No colour on colour
programmes.
•
Colour level setting.
•
Select ‘Picture Adjustment’ menu then adjust the colour
setting.
Remote control does not
function.
•
Batteries low.
•
Wrong mode.
•
Replace batteries.
•
Press the
>
or
.
button to check if your remote
control is in the correct Mode for the equipment you are
trying to control.
Distorted picture when
changing programmes or
selecting teletext.
•
Inputs from external equipment not
switched off.
•
Switch off all additionally connected equipment.
/
GBpages23-28.fm Page 28 Tuesday, October 28, 2003 4:08 PM
