Cannot turn on the camera.
Attach a charged battery pack.
Make sure that the battery pack is inserted correctly.
[107] Troubleshooting
Troubleshooting
Battery pack and power
The power turns off suddenly.
Depending on the camera and battery temperature, the power may turn off automatically
to protect the camera. In this case, a message is displayed on the display panel before
the power turns off.
If you do not operate the camera for a certain period of time while the power is on, the
camera turns off automatically to prevent wearing down the battery pack. Turn the
camera on again.
If you have selected [OFF] in the auto power off function, the power does not turn off
automatically.
[108] Troubleshooting
Troubleshooting
Battery pack and power
Battery life is short.
You are using the camera in an extremely hot or cold location, or the charging is
insufficient. This is not a malfunction.
If you have not used the camera for a prolonged period, the efficiency of the battery will
be improved by repeatedly charging and discharging it.
When usable battery life becomes half the usual time, even after charging the battery
pack fully, the battery pack may need to be replaced. Consult your nearest Sony dealer.
[109] Troubleshooting
Troubleshooting
Battery pack and power
Cannot charge the camera.
Turn off the camera and make the USB connection.