17
GB
Troubleshooting
Before contacting technical support, refer to this section.
If thin lines appear on your screen
(damper wires)
The lines you are experiencing on your screen are normal for the
Trinitron monitor and are not a malfunction. These are shadows
from the damper wires used to stabilize the aperture grille and are
most noticeable when the screen’s background is light (usually
white). The aperture grille is the essential element that makes a
Trinitron picture tube unique by allowing more light to reach the
screen, resulting in a brighter, more detailed picture.
On-screen messages
If there is something wrong with the input signal, one of the
following messages appears on the screen.
If NO INPUT SIGNAL appears on the screen
If OUT OF SCAN RANGE appears on the screen
For more information, see “Trouble symptoms and remedies” on
page 18.
Displaying this monitor’s name, serial number,
and date of manufacture.
While the monitor is receiving a video signal, press and hold the
joystick for more than three seconds to display this monitor’s
information box.
If the problem persists, call your authorized Sony dealer and give
the following information.
• Model name: GDM-F500R
• Serial number
• Name and specifications of your computer and graphics board.
1
The selected connector
This message shows the currently selected connector
(HD15 or BNC).
2
The input signal condition
NO INPUT SINGAL
This indicates that no signal is input, or that no signal is input
from the selected connector.
Damper wires
MON I TOR
I S WORK I NG
HD 1 5
:
NO
I NPUT
S I GNA L
WH I T E
RED
GREEN
B L UE
I NFORMA T I ON
1
The selected connector and the frequencies of the
current input signal
This message shows the currently selected connector
(HD15 or BNC). If the monitor recognizes the frequencies of
the current input signal, the horizontal and vertical
frequencies are also displayed.
2
The input signal condition
OUT OF SCAN RANGE
This indicates that the input signal is not supported by the
monitor’s specifications.
3
The remedies
CHANGE SIGNAL TIMING appears on the screen. If you
are replacing an old monitor with this monitor, reconnect the
old monitor. Then adjust the computer’s graphic board so that
the horizontal frequency is between 30 - 121 kHz, and the
vertical frequency is between 48 - 160 Hz.
MON I TOR
I S WORK I NG
BNC
: 1 3 0 . 0 k H z /
H
5
7
OUT OF SCAN RANGE
CHANGE S I GNA L
T I M I NG
WH I T E
RED
GREEN
B L UE
I NFORMA T I ON
z
SER NO : 1234567
MODEL : GDM F500R
MANUFACTURED : 1999-52
INFORMATION
Example
b
