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Sony Bravia XBR-55X810C Help Manual Download Page 155

Television

No picture from a connected device.

Turn the connected device on.
Check the cable connection between the device and TV.

IR Remote Control : Press the INPUTbutton to display the list of inputs, then select the desired input.
Touchpad Remote Control : Press the HOME button, then select the desired input.

Correctly insert the USB device.
Make sure that the USB device has been properly formatted.
Operation is not guaranteed for all USB devices. Also, operations differ depending on the USB device features or the
video files being played.

C-042-100-18(1)

Copyright 2015 Sony Corporation

Help Guide

148

Summary of Contents for Bravia XBR-55X810C

Page 1: ...rared Remote Control or the Touchpad Remote Control supplied or optional depending on your model region country How to Use the Help Guide You can find comprehensive and up to date information about your TV on the Help Guide Online You can also view it on your PC or mobile device Home Menu Screen You can access various contents and apps from the Home Menu screen Using the DISCOVER button You can us...

Page 2: ...Using with Smartphones Tablets Connecting to a Network Using a Home Network Settings Troubleshooting C 042 100 18 1 Copyright 2015 Sony Corporation ...

Page 3: ...n audio system 73 Help Guide Connecting the Wireless Subwoofer optional 22 Connecting the Wireless Subwoofer optional 74 Adjusting the sound of the Wireless Subwoofer optional 75 Help Guide Using the BRAVIA Sync function to operate another device 23 About the BRAVIA Sync function 76 BRAVIA Sync compatible devices 77 Using the BRAVIA Sync function 78 Watching Listening to Connected Devices 3 Viewin...

Page 4: ...one tablet on the TV using the Screen mirroring function 94 Displaying the screen of a smartphone tablet on the TV using the One touch mirroring function NFC models only 96 Sharing photos music videos stored on smartphones tablets 32 Sharing photos music videos 97 Using a smartphone tablet to operate the TV 33 Using a smartphone tablet installed with Video TV SideView 34 Connecting to a Network 13...

Page 5: ...picture 114 The screen flickers 115 No color Dark picture Color is not correct Picture is too bright 116 Dark screen How to brighten the screen 117 Color is not correct How to adjust the color tone 118 Screen format wide mode changes automatically 119 Suddenly the picture becomes small 120 A black box appears on the screen 121 Black bands appear at the edges of the screen 122 Demonstration mode ap...

Page 6: ...e LED indicator on the Active 3D Glasses blinks 3D models only 147 Connected device symptoms 56 No picture from a connected device 148 You cannot select a connected device in the Home Menu 149 Certain programs on digital sources display a loss of detail 150 Photo images or folders take time to display 151 You cannot find a connected BRAVIA Sync HDMI device 152 You cannot control a second AV receiv...

Page 7: ...oring function 169 The TV cannot connect to a Miracast device 170 Video or sound sometimes cuts out 171 Some pay contents cannot be played 172 Screen mirroring does not work The TV cannot be found by a Screen mirroring compatible device 173 One touch mirroring symptoms NFC models only 61 One touch mirroring does not work Target device cannot be recognized NFC models only 174 Video TV SideView symp...

Page 8: ...Television Enjoying TV Programs Watching TV programs Watching in 3D 3D models only Using SNS to enjoy programs with friends C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 1 ...

Page 9: ...g TV Sound through Other Devices Connecting an audio system Connecting the Wireless Subwoofer optional Using the BRAVIA Sync function to operate another device C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 2 ...

Page 10: ...ly Connecting a BD DVD player Connecting a PC digital still camera camcorder Connecting a USB device Using the BRAVIA Sync function to operate another device Connecting an IR Blaster IR Blaster compatible models only Information RVU compliant models only C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 3 ...

Page 11: ...hones Tablets Displaying the screen of a smartphone tablet on the TV Sharing photos music videos stored on smartphones tablets Using a smartphone tablet to operate the TV C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 4 ...

Page 12: ...d cannot display the Help Guide Online smoothly perform step 2 again with selecting Switch to Built in To view the Help Guide Online on your PC or mobile device http rd1 sony net help tv cusltn1 h_us Note The images and illustrations used in the Help Guide may differ depending on your TV model Design and specifications are subject to change without notice Hint You can also use Video TV SideView to...

Page 13: ...Using a smartphone tablet installed with Video TV SideView Connecting to a network using a LAN Cable Connecting to a network using a wireless connection C 042 100 18 1 Copyright 2015 Sony Corporation 6 ...

Page 14: ...the IR Remote Control Operate the many functions of this TV using the and buttons 1 Move the focus to an item using the buttons 2 Press the button to select the item To return to the previous screen Press the BACK button To operate the TV by the Voice search only remote controls with the button For remote controls with the button press the button and speak into the microphone that is built into th...

Page 15: ...emote Control settings Pair Touchpad Remote Control then follow the on screen instructions to pair your Touchpad Remote Control 1 Slide your finger across the touchpad to move the focus to an item 2 Press the touchpad until it clicks to select the item To quickly move the focus on the screen Slide your finger until the focus starts changing rapidly and keep your finger on the touchpad To return to...

Page 16: ...to the microphone Selecting content an app or setting an item 1 Press the HOME button 2 Select the desired item from the desired category Category list Recommendations This category shows content based on your history Featured apps Apps and Games These categories provide access to apps such as Video Album Music Photo Sharing Plus and Screen mirroring and games Inputs You can select the input sourc...

Page 17: ...Related Topic Connecting to a network using a LAN Cable Connecting to a network using a wireless connection C 042 100 18 1 Copyright 2015 Sony Corporation 10 ...

Page 18: ...select the desired item 4 IR Remote Control Press the button to choose launch the item Touchpad Remote Control Press the touchpad to choose launch the item To change the settings of this function 1 Press the DISCOVER button 2 Move the focus down to the Settings category 3 Select the desired item to change the settings Hint When using the Touchpad Remote Control you can also use this function by sl...

Page 19: ...nding on the selected screen 1 Press the ACTION MENU button 2 Move the focus left or right to select the desired category 3 Move the focus up or down to select the desired item 4 IR Remote Control Press the button to choose launch the item Touchpad Remote Control Press the touchpad to choose launch the item Hint When using the Touchpad Remote Control you can also open the Action Menu menu by slidi...

Page 20: ...Television Connecting to a Network Wired LAN connection Wireless LAN connection Wi Fi Direct connection IPv6 settings C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 13 ...

Page 21: ...Television Using a Home Network Using a home network C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 14 ...

Page 22: ...ions Configuring the settings related to network connections and peripheral equipment Configuring the settings related to system preferences Configuring the settings related to personal information such as security C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 15 ...

Page 23: ... symptoms Sound symptoms Remote control symptoms Touchpad Remote Control symptoms 3D picture glasses symptoms 3D models only Connected device symptoms Network app symptoms Home network symptoms Bluetooth device symptoms Screen mirroring symptoms One touch mirroring symptoms NFC models only Help Guide 16 ...

Page 24: ... Video TV SideView symptoms C 042 100 18 1 Copyright 2015 Sony Corporation 17 ...

Page 25: ...Television Watching TV programs Using the program guide Receiving datacasting C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 18 ...

Page 26: ...on Watching in 3D 3D models only About 3D televisions and 3D Glasses 3D models only Preparing 3D Glasses 3D models only Watching in 3D 3D models only C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 19 ...

Page 27: ...Television Using SNS to enjoy programs with friends Enjoying social networking services while watching TV C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 20 ...

Page 28: ...Television Connecting an audio system Connecting an audio system Playing TV sound through an audio system C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 21 ...

Page 29: ...ision Connecting the Wireless Subwoofer optional Connecting the Wireless Subwoofer optional Adjusting the sound of the Wireless Subwoofer optional C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 22 ...

Page 30: ... Using the BRAVIA Sync function to operate another device About the BRAVIA Sync function BRAVIA Sync compatible devices Using the BRAVIA Sync function C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 23 ...

Page 31: ...in 4K HDR from compatible devices 4K models only Viewing photos in 4K resolution 4K models only Viewing picture in 4K resolution or HDR with High Quality 4K models only C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 24 ...

Page 32: ...Television Connecting a BD DVD player Connecting a BD DVD player Watching content from a BD DVD player C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 25 ...

Page 33: ...cting a PC digital still camera camcorder Connecting a PC digital still camera or camcorder Viewing content stored on a PC digital still camera or camcorder C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 26 ...

Page 34: ...Television Connecting a USB device Connecting a USB device Enjoying photos music movies stored on a USB device Notes on using USB devices C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 27 ...

Page 35: ... Using the BRAVIA Sync function to operate another device About the BRAVIA Sync function BRAVIA Sync compatible devices Using the BRAVIA Sync function C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 28 ...

Page 36: ...Television Connecting an IR Blaster IR Blaster compatible models only Connecting an IR Blaster IR Blaster compatible models only C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 29 ...

Page 37: ...Television Information RVU compliant models only RVU statement RVU compliant models only C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 30 ...

Page 38: ...et on the TV using an MHL cable MHL models only Displaying the screen of a smartphone tablet on the TV using the Screen mirroring function Displaying the screen of a smartphone tablet on the TV using the One touch mirroring function NFC models only C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 31 ...

Page 39: ...Television Sharing photos music videos stored on smartphones tablets Sharing photos music videos C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 32 ...

Page 40: ...Television Using a smartphone tablet to operate the TV Using a smartphone tablet installed with Video TV SideView C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 33 ...

Page 41: ... application installed Powering on and controlling the TV as a remote control Entering text using the mobile device s keyboard For comprehensive information about the Video TV SideView application refer to the following website http info tvsideview sony net For details on how to use the Video TV SideView application refer to the application s help Hint You can search and download the Video TV Side...

Page 42: ... settings page by selecting Settings Network Wi Fi Direct Wi Fi Direct settings To turn on the TV from Video TV SideView on your mobile device 1 Press the HOME button then select Settings Network Remote start On The standby power consumption will increase if On is set Note Make sure that Remote device Renderer is set to On To confirm the setting press the HOME button then select Settings Network H...

Page 43: ...p the network network administrator 2 Press the HOME button then select Settings Network Network setup Easy 3 Follow the on screen instructions to complete the setup Note The setting items e g IP address subnet mask DHCP may vary depending on the Internet service provider or router For details refer to the instruction manuals provided by the Internet service provider or those supplied with the rou...

Page 44: ...utton then select Settings Network Advanced settings Built in Wi Fi Off Hint For smooth video streaming Change the setting of your wireless router or access point to 802 11n if possible For details on how to change the setting refer to the instruction manual of your wireless router or access point or contact the person who set up the network network administrator If the above procedure does not de...

Page 45: ...instruction manuals provided by the Internet service provider or those supplied with the router You can also contact the person who set up the network network administrator If you select the Show password option in the password entry screen the exposed password may be seen by other individuals C 042 100 18 1 Copyright 2015 Sony Corporation 38 ...

Page 46: ...Television Wired LAN connection Connecting to a network using a LAN Cable C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 39 ...

Page 47: ...Television Wireless LAN connection Connecting to a network using a wireless connection C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 40 ...

Page 48: ...Television Wi Fi Direct connection Connecting via Wi Fi Direct without a wireless router C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 41 ...

Page 49: ...Television IPv6 settings Connecting to the Internet via IPv6 C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 42 ...

Page 50: ...Television Using a home network Home network settings Playing content on a PC Playing content with the renderer function C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 43 ...

Page 51: ...e settings related to the TV basic functions Configuring the TV settings You can configure the TV settings such as Channels External inputs Picture Display Sound etc C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 44 ...

Page 52: ...and peripheral equipment Configuring the Network Accessories settings You can configure the network and accessories settings such as Network Touchpad Remote Control settings etc Connecting a Bluetooth device C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 45 ...

Page 53: ...ttings related to system preferences Configuring the System Preferences settings You can configure the settings to customize the TV features to suit personal preferences C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 46 ...

Page 54: ...settings related to personal information such as security Configuring the Personal settings You can configure the personal settings such as Parental lock Broadcast etc C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 47 ...

Page 55: ...Television Self diagnostics How to check if the TV is working properly C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 48 ...

Page 56: ...automatically The TV turns on automatically After unplugging the TV and plugging it in again the TV does not turn on even if you press the power button on the remote control or the TV C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 49 ...

Page 57: ...icture is too bright Dark screen How to brighten the screen Color is not correct How to adjust the color tone Screen format wide mode changes automatically Suddenly the picture becomes small A black box appears on the screen Black bands appear at the edges of the screen Demonstration mode appears in the screen C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 50 ...

Page 58: ...the screen There is picture or sound noise when viewing an analog TV channel Some channels are blank Poor reception or poor picture quality with digital broadcasts You cannot view digital channels You cannot receive or select channels Some digital cable channels are not displayed Broadcast HD formats have poor quality C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 51 ...

Page 59: ...symptoms No sound but good picture Audio noise No audio or low audio with a home theater system Distorted sound You cannot adjust the volume of the headphones C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 52 ...

Page 60: ...Television Remote control symptoms The remote control does not operate C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 53 ...

Page 61: ...Television Touchpad Remote Control symptoms Touchpad Remote Control does not operate or does not operate properly The batteries drain quickly C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 54 ...

Page 62: ...D pictures 3D models only You cannot turn off 3D display while watching 3D content 3D models only The message 3D signal has been detected automatically appears when 3D signal is detected 3D models only You cannot turn the Active 3D Glasses on 3D models only The LED indicator on the Active 3D Glasses blinks 3D models only C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 55 ...

Page 63: ...ges or folders take time to display You cannot find a connected BRAVIA Sync HDMI device You cannot control a second AV receiver The TV does not output picture and or sound from the MHL device MHL models only An external device such as a set top box or AV receiver cannot be controlled via the IR Blaster IR Blaster compatible models only C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 56 ...

Page 64: ...fails or radio reception conditions are poor Poor picture on Internet Videos Certain Internet video content displays a loss of detail Good picture quality but no sound on Internet video content Apps are inaccessible The TV cannot access the Internet when IPv6 is set C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 57 ...

Page 65: ...ver A message appears stating that the TV cannot connect to your network Server is inaccessible Some media files in the USB device or server are not displayed The TV cannot be found by a Wi Fi Direct device C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 58 ...

Page 66: ...Television Bluetooth device symptoms Operation cuts out or a device does not work C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 59 ...

Page 67: ...een mirroring function The TV cannot connect to a Miracast device Video or sound sometimes cuts out Some pay contents cannot be played Screen mirroring does not work The TV cannot be found by a Screen mirroring compatible device C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 60 ...

Page 68: ...Television One touch mirroring symptoms NFC models only One touch mirroring does not work Target device cannot be recognized NFC models only C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 61 ...

Page 69: ...d controlled by using the Video TV SideView application when Remote start is set to On The TV does not appear on the Video TV SideView screen The TV cannot be registered with the Video TV SideView application C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 62 ...

Page 70: ...isplay the digital program guide Touchpad Remote Control Press the DISCOVER button then select the program guide in the broadcast category 2 Select the program to watch The details of the program are displayed 3 Select View to watch the program To use optional functions 1 Press the ACTION MENU button while the program guide is displayed Then select the desired item C 042 100 18 1 Copyright 2015 So...

Page 71: ...le in your home Ginga DTVi Interactivity also allows you to communicate with the broadcaster through the return channel in scenarios such as polls quizzes games and so on These services are provided by broadcasters This function is only available for a digital broadcast and may not be available in your region country 1 Select a digital channel that provides Ginga applications Java is a trademark o...

Page 72: ...f the viewing distance is not appropriate a double image may appear Sit at least 3 times the height of the screen away from the TV It is recommended to sit directly in front of the TV TV and Active 3D Glasses communication range Your viewing position needs to be within the proper range See the following diagrams The working distance depends on obstacles people metal walls etc and or electromagneti...

Page 73: ...he glasses gently with a soft cloth Stubborn stains may be removed with a cloth slightly moistened with a solution of mild soap and warm water If using a chemically pretreated cloth be sure to follow the instructions provided on the package Never use strong solvents such as a thinner alcohol or benzene for cleaning C 042 100 18 1 Copyright 2015 Sony Corporation 66 ...

Page 74: ...with your TV use them When no glasses are supplied purchase a pair of Active 3D Glasses model TDG BT500A Before using the Active 3D Glasses for the first time you need to register them to your TV Follow the steps below 1 Remove the battery s insulation sheet 2 Turn the TV on then hold the glasses within 50 cm 1 6 ft of the TV 3 Press and hold the Power button indicator on the glasses for 2 seconds...

Page 75: ...them off press and hold the Power button indicator on the glasses for 2 seconds To turn them on again press the Power button indicator Hint To use the Active 3D Glasses with another TV you need to register the glasses to the TV Perform the procedure above from Step 2 C 042 100 18 1 Copyright 2015 Sony Corporation 68 ...

Page 76: ...gs 5 Select the 3D display mode to suit the displayed content Depending on the input signal or format 3D Side by Side 3D Over Under may not be selectable Hint In addition to the 3D display mode you can use various 3D options in 3D settings Press the HOME button then select Settings Picture Display 3D settings Note The 3D effect may be less pronounced if the ambient temperature is low If Motionflow...

Page 77: ...ton then select a tweet The Social Viewing screen appears To change the scroll direction between horizontal and vertical 1 While displaying the Social Viewing screen press the ACTION MENU button select Preferences Change view then select the desired setting Related Topic Connecting to a network using a LAN Cable Connecting to a network using a wireless connection C 042 100 18 1 Copyright 2015 Sony...

Page 78: ...able bearing the HDMI logo Hint When connecting a BRAVIA Sync compatible digital audio system with Audio Return Channel ARC technology connect to the HDMI IN 4 jack with an HDMI cable the HDMI IN 4 jack carries the ARC mark However if connecting a system that is not BRAVIA Sync compatible or Audio Return Channel capable an additional audio connection via DIGITAL AUDIO OUT OPTICAL is necessary See ...

Page 79: ...ect an audio system using an audio cable Connect an audio system e g amplifier to the TV using an audio cable A Audio system B Audio cable not supplied Hint See the instruction manual of the audio system for details on connecting other devices and for the setup Related Topic Playing TV sound through an audio system C 042 100 18 1 Copyright 2015 Sony Corporation 72 ...

Page 80: ...ngs Sound Digital audio out Availability of Digital audio out depends on the region country When using the audio cable connection 1 After making a connection press the HOME button then select Settings Sound Headphone Audio out Audio out Fixed 2 Turn on the connected audio system then adjust the volume Hint When using an external audio system the audio out of the TV can be operated using the TV s r...

Page 81: ...nnect the Wireless Transceiver to the USB port of the TV Headphone Audio out is automatically set to Subwoofer 4 Position the Wireless Subwoofer and connect it to the AC power It is recommended that the Wireless Subwoofer be placed as close as possible to the TV Hint When the Wireless Transceiver is disconnected Headphone Audio out is automatically restored to its original setting For details on h...

Page 82: ... Adjusts the cut off frequency of the Wireless Subwoofer All frequencies below the cut off frequency are output to the Wireless Subwoofer instead of the TV speakers Phase Sets the phase polarity Select the setting to suit your preference Wireless Subwoofer sync Adjusts the time lag of the Wireless Subwoofer sound If the Wireless Subwoofer sound delays use If the sound goes ahead use Reset Wireless...

Page 83: ...e g BD player AV amplifier is connected with an HDMI cable or a BRAVIA Sync compatible device e g smartphone tablet is connected with an MHL cable MHL models only you can operate the device with the TV s remote control C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 76 ...

Page 84: ...the TV on This function is only available if you have previously used the AV amplifier to output the TV s sound Automatically switches the sound output to the AV amplifier by turning the AV amplifier on when the TV is turned on Automatically turns the connected AV amplifier off when you turn the TV off Adjusts the volume buttons and mutes the sound button of the connected AV amplifier through the ...

Page 85: ... auto power on If set to Off the TV is not turned on automatically when the connected device is turned on Auto input change MHL MHL models only If set to On the TV input is automatically switched to the corresponding device connected with an MHL cable BRAVIA Sync device list Displays the BRAVIA Sync device list Device control keys Allows you to set buttons to control an HDMI device an MHL device M...

Page 86: ...An HDMI device or an MHL device MHL models only is not connected BRAVIA Sync control is set to Off C 042 100 18 1 Copyright 2015 Sony Corporation 79 ...

Page 87: ... still camera camcorder 1 Connect a digital still camera or camcorder that supports HDMI output to the HDMI IN jack of the TV using an HDMI cable 2 IR Remote Control Press the INPUT button repeatedly to select the connected device Touchpad Remote Control Press the HOME button then select the connected device or the input that the device is connected to 3 Set the connected device to 4K output 4 Sta...

Page 88: ...High Quality HDMI format Set only when using capable devices Note In Enhanced format the picture and sound may not be output correctly In this case change to Standard format Only for devices supporting High Quality HDMI format When you watch 4K HDR picture with High Quality use a Premium High Speed HDMI Cable that supports speeds of 18 Gbps For details on a Premium High Speed HDMI Cable that suppo...

Page 89: ...r BD DVD player has an HDMI jack connect to it using an HDMI cable A BD DVD player B HDMI cable not supplied Be sure to use an authorized HIGH SPEED HDMI cable bearing the HDMI logo Component video connection If your BD DVD player has component video jacks connect them to the TV using a component video cable and an audio cable A BD DVD player Help Guide 82 ...

Page 90: ...cable A BD DVD player B Composite video audio cable not supplied If using an Analog Extension Cable Availability depends on your model region country A BD DVD player B Analog Extension Cable supplied C Composite video audio cable not supplied Whether the Analog Extension Cable is supplied depends on your model region country C 042 100 18 1 Copyright 2015 Sony Corporation 83 ...

Page 91: ...lect the connected BD DVD player Touchpad Remote Control Press the HOME button then select the connected BD DVD player or the input that the BD DVD player is connected to 3 Start playback on the connected BD DVD player Hint If you connect a BRAVIA Sync compatible device with HDMI connection you can operate it by simply using the TV s remote control C 042 100 18 1 Copyright 2015 Sony Corporation He...

Page 92: ...ed to the HDMI input will be treated as a video timing and not a PC timing This will affect the Picture Display settings To view PC content set Wide mode to Full and Display area to Full pixel 2K models or 1 4K models Display area is configurable only when Auto display area is set to Off Note This TV does not support interlaced PC signals For optimum picture quality it is recommended that you use ...

Page 93: ...mcorder using an HDMI cable Use a cable that has an HDMI mini jack for the digital still camera camcorder end and a standard HDMI jack for the TV end A Digital still camera B Camcorder C HDMI cable not supplied Be sure to use an authorized HIGH SPEED HDMI cable bearing the HDMI logo C 042 100 18 1 Copyright 2015 Sony Corporation 86 ...

Page 94: ...peatedly to select the connected digital still camera camcorder Touchpad Remote Control Press the HOME button then select the connected digital still camera camcorder 3 Start playback on the connected digital still camera camcorder Hint If you connect a BRAVIA Sync compatible device you can operate it by simply using the TV s remote control Make sure that the device is BRAVIA Sync compatible Some ...

Page 95: ...B storage device to the USB port of the TV to enjoy photo music and video files stored on the device A USB storage device Related Topic Enjoying photos music movies stored on a USB device C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 88 ...

Page 96: ...tem Select Album to view photos Music to play music and Video to play movies 3 Select the folder or file from the list If you select a folder select the desired file Playback starts To check the supported file formats When viewing the Help Guide on a computer or mobile device For United States or Canada models only Jump to the list For except for United States or Canada models Jump to the list C 0...

Page 97: ...ct the drive to the TV Some photos and movies may be magnified resulting in low picture quality Depending on the size and aspect ratio images may not be displayed in full screen It may take a long time to display a photo depending on the file or settings While accessing the USB device do not turn off the TV or USB device do not disconnect the USB cable and do not remove or insert recording media O...

Page 98: ...ition to the set top box the IR Blaster can operate an AV receiver To set up an AV receiver press the HOME button then select Settings External inputs IR Blaster setup AV receiver control setup Note Some external devices may not respond to some buttons on the Action Menu menu If you press and hold a button on the remote control the operation may not be transmitted Instead press the button repeated...

Page 99: ...pped with RVU technology which may allow it to connect to compatible satellite receivers over your home network without the need for a dedicated box Contact your satellite provider for additional information C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 92 ...

Page 100: ...e tablet supports 4K output use an authorized MHL 3 cable To view content stored in a smartphone tablet with MHL output 1 After making a connection press the HOME button then select the input the smartphone tablet is connected to To switch to the MHL input automatically 1 Press the HOME button then select Settings External inputs BRAVIA Sync settings Auto input change MHL On Depending on the smart...

Page 101: ...ring Touchpad Remote Control Press the HOME button then select Screen mirroring 2 Operate your Screen mirroring compatible device to connect with the TV When the device is connected with the TV the screen displayed on the device will also be displayed on the TV For details refer to the instruction manual of your device Note While the standby screen for the Screen mirroring is displayed the wireles...

Page 102: ...Connecting via Wi Fi Direct without a wireless router C 042 100 18 1 Copyright 2015 Sony Corporation 95 ...

Page 103: ... the NFC detection area of the mobile device to the mark on the Touchpad Remote Control for about 2 seconds Remove the mobile device from the remote control when the device confirmation completion message appears at the bottom of the TV screen When the mobile device is connected with the TV the screen displayed on the mobile device will also be displayed on the TV Note For connection with Xperia r...

Page 104: ...tions on your smartphone tablet to view photos or play music videos on the TV or save photos videos displayed on the TV Note If the TV uses the 5GHz band to connect to a wireless router or access point the connection is disconnected when this function is started Up to 10 smartphones tablets can be connected to the TV at the same time To connect another device when 10 devices are already connected ...

Page 105: ...rd button 4 Operate the Wi Fi Direct Wi Fi device to connect with the TV 5 Send content from the Wi Fi Direct Wi Fi device to the TV For details refer to the instruction manual of the device If the connection does not succeed When the standby screen for the Wi Fi Direct setting is displayed select the Show Network SSID Password button and follow the on screen instructions to complete the setup To ...

Page 106: ...s that support 2 4GHz only This option may support more devices than other options Auto 5GHz Band Use this option when connecting with devices that support 5GHz This option may improve video streaming quality Note that when you select this option the TV cannot connect with devices that support 2 4GHz only Manual Use this option to select a specific wireless channel Hint For information about the s...

Page 107: ...le with IPv6 D Internet 1 Connect to a broadband Internet connection 2 Press the HOME button then select Settings Network Advanced settings IPv6 setup 3 Follow the on screen instructions to complete setup Note If your network environment does not support IPv6 turn IPv6 off on the TV Related Topic Connecting to a network using a LAN Cable Connecting to a network using a wireless connection C 042 10...

Page 108: ... in a controller e g digital still camera on the TV screen by operating the device directly Also a mobile device e g smartphone can be used as the TV remote control via home network Remote devices Edit the list of mobile devices registered to use as a TV remote control Renderer access control Select Auto access permission to access the TV automatically when a controller accesses the TV for the fir...

Page 109: ... to play the folder or file from the list If you select a folder select the desired file Playback starts To check the supported file formats When viewing the Help Guide on a computer or mobile device For United States or Canada models only Jump to the list For except for United States or Canada models Jump to the list Note Depending on the file playback may not be possible even when using the supp...

Page 110: ...he controller should also be renderer compatible A Digital still camera Controller B Router C Modem D Internet 1 Connect the TV to your home network 2 Operate the controller to start playing the content on the TV screen Related Topic Connecting to a network using a LAN Cable Connecting to a network using a wireless connection C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 103 ...

Page 111: ...eaker related options Illumination LED Customizes the Illumination LED The availability of this function depends on your model Power Changes the settings related to power consumption Apps Changes the settings related to applications Daydream Configures the settings of the screensaver Storage reset Changes the settings related to data storage Initial setup Sets up the basic features such as region ...

Page 112: ...ns Network Sets up and checks the network and server connections Google Cast Sets up your favorite online shows movies music and more to the TV Bluetooth settings Sets up for registering deregistering Bluetooth devices Touchpad Remote Control settings Sets up for pairing Touchpad Remote Control C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 105 ...

Page 113: ...ructions If you are prompted to enter a passcode refer to the instruction manual of the device After the pairing is completed the device connects to the TV To connect to a paired Bluetooth device 1 Press the HOME button then select Settings Bluetooth settings Device list to display the available Bluetooth device list 2 Select a paired but unconnected device from the list Supported Bluetooth profil...

Page 114: ...ecognition feature Accessibility Configures the settings of accessibility features and services for helping users navigate their devices more easily Region Sets your location to receive region specific information This option may not be available depending on your region country Retail mode settings Enriches the display for shop front use by setting Demo Mode etc Picture adjustments lock Locks the...

Page 115: ... with the TV Location Configures the location settings to acquire the user location Security Restrictions Configures the security settings such as passwords Parental lock Broadcast Configures the parental lock settings for broadcasts and other items Parental lock Streaming channels Configures the parental lock settings for streaming channels C 042 100 18 1 Copyright 2015 Sony Corporation Help Guid...

Page 116: ...Television How to check if the TV is working properly Press the HOME button then select Help Self diagnostics C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 109 ...

Page 117: ...if Sleep timer is activated or check the Duration setting of Timer Check if Idle TV standby in Eco is activated For United States Canadian models check if Auto shut off in Eco is activated C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 110 ...

Page 118: ...Television The TV turns on automatically Check if Timer is activated Set the TV auto power on setting of BRAVIA Sync settings to Off C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 111 ...

Page 119: ...ontrol or the TV When you unplug the TV and plug it in again the TV may not be able to turn on for a while even if you press the power button on the remote control or the TV because it takes time to initialize the system Wait for about 10 to 20 seconds then operate it again C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 112 ...

Page 120: ...Television Picture quality is not as good as viewed at the store Picture quality depends on the signal content C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 113 ...

Page 121: ...tween the device and TV Press the ACTION MENU button then select Picture adjustments Motionflow Standard or Off For Motionflow compatible models only Change the current setting of CineMotion in Picture adjustments to another setting Make sure that the antenna is connected using a high quality 75 ohm coaxial cable C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 114 ...

Page 122: ...ision The screen flickers Press the ACTION MENU button then select Picture adjustments Motionflow Standard For Motionflow compatible models only C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 115 ...

Page 123: ...oo bright Press the ACTION MENU button then select Picture adjustments to make adjustments Select Reset in Picture adjustments If you set Power saving in Eco to Low or High the black level will be enhanced C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 116 ...

Page 124: ... MENU button select Picture adjustments and adjust Brightness or Contrast Check the Power saving option setting in Eco If it is Low or High the screen darkens Set Power saving to Off to brighten the screen C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 117 ...

Page 125: ...t the color tone Press the ACTION MENU button select Picture adjustments and adjust Hue or Color temperature To deepen the color tone adjust Color or Live Color in Picture adjustments C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 118 ...

Page 126: ...r video input if Auto wide in Screen is set to On the current Wide mode setting is automatically changed according to the input signal To lock the Wide mode setting set Auto wide to Off Check the Auto wide setting in Screen C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 119 ...

Page 127: ...ture may become small with a black border Auto wide in Screen will not expand the picture while the content switches since the content information is regulated by the channel signal provider You can manually change the Wide mode setting if desired which will remain in effect until you change the channel input or manually change the Wide mode setting again C 042 100 18 1 Copyright 2015 Sony Corpora...

Page 128: ...although no text is available Check the Captions Broadcast Closed Captions settings in Accessibility Option name differs depending on your region country You can select a different option from the current option C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 121 ...

Page 129: ...d in HD formats 720p and 1080i with 4 3 content will commonly have black bands on the left and right sides of the screen which are added by the broadcaster Auto wide in Screen will not expand the picture when the black bands on the sides of the screen are added by the broadcaster You can manually set Wide mode to Wide zoom or Zoom which will remain in effect until you change the channel input or m...

Page 130: ...e ACTION MENU button on the remote control and select Suspend Demo Then press the HOME button on the remote control and select Settings Retail mode settings Set Demo Mode and Picture Reset Mode to Off C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 123 ...

Page 131: ...ception Make sure that the antenna cable is firmly connected to the TV Make sure that the antenna cable is not loose or disconnected Make sure that the cable or cable connector of antenna is not damaged C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 124 ...

Page 132: ...le or antenna connections Check the antenna location and direction Press the ACTION MENU button then select Picture adjustments Motionflow Standard or Off For Motionflow compatible models only C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 125 ...

Page 133: ...screen Check if auto tuning is performed Check if the antenna is broken or bent Check if the antenna has reached the end of its serviceable life 3 5 years for normal use 1 2 years at a seaside location C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 126 ...

Page 134: ...eption Option name differs depending on your region country Set Audio filter to Off Low or High to improve sound for analog reception Make sure that the antenna is connected using a high quality 75 ohm coaxial cable Keep the antenna cable away from other connecting cables C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 127 ...

Page 135: ...annel is for scrambled subscription service only Subscribe to a pay TV service The channel is used only for data no picture or sound Contact the broadcaster for transmission details C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 128 ...

Page 136: ...y such as by wind If you are using a TV signal booster adjust its signal gain If equipment such as a TV signal distributor is connected between the antenna and the TV it may affect the TV reception Directly connect the antenna and the TV to check if the reception is improved Poor weather conditions can affect satellite broadcast systems Wait for the weather to clear Satellite compatible models onl...

Page 137: ...ision You cannot view digital channels Ask a local installer if digital transmissions are provided in your area Upgrade to a higher gain antenna C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 130 ...

Page 138: ...els that are not present in the TV memory To receive or select cable channels make sure that the signal type in the channel settings is set to Cable To receive or select channels by antenna make sure the signal type is set to Antenna C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 131 ...

Page 139: ...tain cable companies have limitations on the broadcast of digital cable channels Check with your cable company for more information The digital cable channel may be set to Hidden in Show Hide channels C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 132 ...

Page 140: ...lated by the signal provider Many HD channels and content are actually upscaled versions of standard definition broadcasts The picture is affected by the quality of the signal received which varies between channel and program C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 133 ...

Page 141: ...the ACTION MENU button then select Speakers TV speakers If it is set to Audio system the TV speakers only output key tones and system sound When using HDMI input with Super Audio CD or DVD Audio DIGITAL AUDIO OUT OPTICAL may not provide an audio signal C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 134 ...

Page 142: ...enna is connected using a high quality 75 ohm coaxial cable Keep the antenna cable away from other connecting cables To avoid TV interference make sure to use an undamaged antenna cable C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 135 ...

Page 143: ...s Audio system Set Headphone Audio out to Audio out Fixed in the Sound setting If Speakers is set to TV speakers and Hi Res upscaling DSEE HX is set to Auto DIGITAL AUDIO OUT OPTICAL is muted Set Digital audio out volume to Max in the Sound setting C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 136 ...

Page 144: ...se sources such as cars hair dryers Wi Fi units mobile phones or optical devices When installing an optional device leave some space between the device and TV Set Audio filter to Low or High to improve sound for analog reception Audio filter may not be available depending on your region country C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 137 ...

Page 145: ...Television You cannot adjust the volume of the headphones Press the ACTION MENU button select Headphone volume then adjust the volume C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 138 ...

Page 146: ...control sensor area clear from obstacles Fluorescent light can interfere with remote control operation try turning off any fluorescent light When you unplug the TV and plug it in again the TV may not be able to turn on for a while even if you press the power button on the remote control or the TV because it takes time to initialize the system Wait for about 10 to 20 seconds then operate it again W...

Page 147: ...If household electric appliances e g microwaves or smartphones are placed nearby radio wave interference is more likely to happen The TV or Touchpad Remote Control may not work on a metal rack due to wireless communication interference The Touchpad Remote Control can control only the last paired TV Only one Touchpad Remote Control can be paired to the TV It is recommended to use the Touchpad Remot...

Page 148: ...compatible device over the NFC touch point of the remote control it will increase battery drainage of the remote control and or the device NFC models only Do not leave the Touchpad Remote Control faced down C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 141 ...

Page 149: ... Glasses are powered on It is necessary to register your Active 3D Glasses to the TV before use To use the glasses with another TV it is necessary to re register Turn off the glasses before re registering Wireless devices or microwave ovens may affect the communication between the 3D Glasses and the TV as the TV uses the 2 4GHz band In this case try to register again If a device that is not 3D com...

Page 150: ... screen when watching 3D pictures 3D models only Black bars appear on both sides of the screen in order to process 3D signals when adjusting the depth of 3D pictures in 3D depth adjustment C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 143 ...

Page 151: ... watching 3D content 3D models only For 3D content displayed with the 3D signal 3D display cannot be turned off on your TV Turn 3D settings off on the connected device such as a BD player C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 144 ...

Page 152: ...cally appears when 3D signal is detected 3D models only Deactivate the 3D signal notification setting Press the HOME button then select Settings Picture Display 3D settings 3D signal notification Off C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 145 ...

Page 153: ...tery Applies only to TDG BT400A BT500A Press the unlock button with the tip of a pen etc and take out the battery case then replace the battery with a new one After that be sure to lock the battery case again A CR2025 side C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 146 ...

Page 154: ...ds Indicates the glasses are powered on Blinks 3 times Indicates the glasses have been powered off Blinks green and yellow alternately Indicates the glasses have started the registration process Blinks 3 times every 2 seconds Indicates the battery capacity is almost running out Replace the battery C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 147 ...

Page 155: ... then select the desired input Touchpad Remote Control Press the HOME button then select the desired input Correctly insert the USB device Make sure that the USB device has been properly formatted Operation is not guaranteed for all USB devices Also operations differ depending on the USB device features or the video files being played C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 148 ...

Page 156: ...Television You cannot select a connected device in the Home Menu Check the cable connection C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 149 ...

Page 157: ...ifacts small blocks dots or pixelation may appear on the screen due to the digital compression of the source content used by certain digital broadcasts and DVDs The degree of visible artifacts depends on the clarity and resolution of the TV C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 150 ...

Page 158: ...age dimension file size and number of files in a folder some photo images or folders take time to display Each time a USB device is connected to the TV it may take up to a couple of minutes for the photos to display C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 151 ...

Page 159: ...ync HDMI device Check that your device is BRAVIA Sync compatible Make sure that Control for HDMI is set up on the BRAVIA Sync compatible device and BRAVIA Sync control is set up on the TV C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 152 ...

Page 160: ...Television You cannot control a second AV receiver Only one BRAVIA Sync compatible AV receiver can be used C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 153 ...

Page 161: ... and or sound from the MHL device MHL models only Disconnect the MHL cable then reconnect it Or turn the MHL device off then turn on again and release the screen lock of the device C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 154 ...

Page 162: ... device Make sure that your TV supports the external device If you press and hold a button on the remote control the operation may not be transmitted Instead press the button repeatedly Some external devices may not respond to some buttons on the Action Menu menu The IR Blaster may not be set properly To set the IR Blaster press the HOME button then select Settings External inputs IR Blaster setup...

Page 163: ...ter access point environmental interference and the quality of the wireless router access point In this case use a wired connection for the Internet or try the 5GHz band The 5GHz band may not be supported depending on your region country If the 5GHz band is not supported the TV can only connect to a wireless router access point using the 2 4GHz band C 042 100 18 1 Copyright 2015 Sony Corporation H...

Page 164: ...oint Signal condition may be affected by the following Other wireless devices microwaves fluorescent lights etc are placed nearby There are floors or walls between the wireless router access point and TV If the problem persists even after checking the above try using a wired LAN connection C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 157 ...

Page 165: ...ision Poor picture on Internet Videos Quality depends on the original video provided by the video content provider and your connection bandwidth C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 158 ...

Page 166: ...ertain Internet video content displays a loss of detail Video quality and picture size depend on broadband speed and delivery by video content providers C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 159 ...

Page 167: ...t video content Quality depends on the original content provided by the video content provider and your connection bandwidth Due to the nature of Internet video not all videos will contain sound C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 160 ...

Page 168: ...as been connected properly Your router modem must be set in advance to connect to the Internet Contact your Internet service provider for router modem settings Try using apps later The app content provider s server may be out of service C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 161 ...

Page 169: ...Television The TV cannot access the Internet when IPv6 is set IPv6 may not be available in which case set IPv6 to off C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 162 ...

Page 170: ...V cannot connect to the server Check the LAN cable or wireless connection to your server and your TV Check if your network is properly configured on your TV C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 163 ...

Page 171: ...ection information or contact the person who set up the network network administrator Reconfigure your network settings by pressing the HOME button then select Settings Network Network setup If the LAN cable is connected to an active server and the TV has acquired an IP address check your server s connections and configurations Press the HOME button then select Settings Network Advanced settings N...

Page 172: ...ay have lost connection with the server Perform Media server troubleshooting to check if your media server is properly communicating with the TV Press the HOME button then select Settings Network Home network Media server troubleshooting C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 165 ...

Page 173: ...iles in the USB device or server are not displayed Unsupported files may not be displayed All the folders files may not be displayed depending on the system status C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 166 ...

Page 174: ...t Settings Network Wi Fi Direct Wi Fi Direct On If the TV cannot be found even though Wi Fi Direct is On set Band setting to Auto 2 4GHz Band Press the HOME button then select Settings Network Wi Fi Direct Advanced settings Band setting Auto 2 4GHz Band C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 167 ...

Page 175: ...hold electric appliances e g microwaves or smartphones are placed nearby radio wave interference is more likely to happen The TV or device may not work on a metal rack due to wireless communication interference For usable communication distances between the TV and other devices refer to the instruction manuals of the devices When multiple Bluetooth devices are connected to the TV the quality of Bl...

Page 176: ...hat support Miracast can be used to enjoy Screen mirroring on your BRAVIA TV Refer to the instruction manual of your Wi Fi device to find out if it supports Miracast BRAVIA TV complies with the Miracast specification but does not guarantee a successful connection with all devices C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 169 ...

Page 177: ...ice If connecting a Miracast device e g note PC fails press the HOME button then select Screen mirroring to show the standby screen for the Screen mirroring function and try to connect again C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 170 ...

Page 178: ... or Sony Screen mirroring compatible devices e g some models of Xperia away from such devices or turn them off if possible Communication speed may change according to the distance or obstacles between devices device configuration radio wave condition line congestion or the device you use Communication may cut out due to the radio wave condition C 042 100 18 1 Copyright 2015 Sony Corporation Help G...

Page 179: ... device needs to meet HDCP High bandwidth Digital Content Protection 2 0 2 1 2 2 standards Some pay contents may not be displayed via a source device which does not meet HDCP 2 0 2 1 2 2 standards C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 172 ...

Page 180: ...other device turn off Screen mirroring first and try again If your device does not support 5GHz and you set the Band setting option to Auto 5GHz Band try changing it to Auto Press the HOME button then select Screen mirroring to show the standby screen for Screen mirroring and try again C 042 100 18 1 Copyright 2015 Sony Corporation Help Guide 173 ...

Page 181: ...ce Move the compatible device away from the Touchpad Remote Control then try touching again If you are using Screen mirroring with another device turn off Screen mirroring first and try again If your device does not support 5GHz and you set the Band setting option to Auto 5GHz Band try changing it to Auto Press the HOME button select Screen mirroring to open the standby screen for Screen mirroring...

Page 182: ...s use wireless routers access points that require reconnection periodically The Video TV SideView function may not work depending on the settings of the wireless router access point e g Multi SSID and Power saving mode If Wi Fi Direct is used to connect the Video TV SideView application to the TV the TV may not be turned on from standby mode depending on your smartphone tablet The TV should be in ...

Page 183: ...ined the same home network However when connecting via Wi Fi Direct a home network connection is not necessary The maximum number of registration devices may have been reached Delete unnecessary registrations from Remote devices before registering another smartphone tablet For detailed information refer to the following website http info tvsideview sony net faq C 042 100 18 1 Copyright 2015 Sony C...

Page 184: ...cription LPCM Supported Sampling Rate 32k 44 1k 48k Extension mp3 Description MP1L1 MP1L2 Mp1L3 Mp2L1 Mp2L2 Supported Sampling Rate 32k 44 1k 48k Description Mp2L3 Supported Sampling Rate 16k 22 05k 24k Description MP2 5L3 Supported Sampling Rate 8k 11 025k 12k Extension wav Description WAV Supported Sampling Rate 32k 44 1k 48k 88 2k 96k 176 4k 192k Extension flac Description FLAC Supported Sampli...

Page 185: ... for 2K models Container MPEG1 MPEG2PS MPEG2TS MP4 avi Asf MKV 3gpp MOV WebM MPEG1 Extension mpg mpe mpeg Video Codec Profile Level MPEG1 Audio Codec MPEG1L2 Supported Subtitle Type External Supported Maximum Resolution 1920x1080 Supported Minimum Resolution QCIF 176x144 Supported Maximum Frame Rate 1920x1080 30fps 1280x720 60fps MPEG2PS Extension mpg mpe mpeg Video Codec Profile Level MPEG2 MP HL...

Page 186: ... Profile Level AVC H 264 BP L3 MP L4 2 HP L4 2 Audio Codec AAC LC HE AAC v1 HE AAC v2 AC3 E AC3 MPEG1L1 MPEG1L2 Supported Subtitle Type External Supported Maximum Resolution 1920x1080 Supported Minimum Resolution QCIF 176x144 Supported Maximum Frame Rate 1920x1080 120fps Video Codec Profile Level MPEG4 SP L6 ASP L5 ACEP L4 Audio Codec AAC LC HE AAC v1 HE AAC v2 AC3 E AC3 MPEG1L1 MPEG1L2 Supported ...

Page 187: ...4 Supported Maximum Frame Rate 1920x1080 30fps 1280x720 60fps MKV Extension mkv Video Codec Profile Level Xvid Audio Codec DTS core AC3 AAC LC E AC3 HE AACv1 HE AAC v2 MPEG1L1 MPEG1L2 Vorbis Supported Subtitle Type Internal External Supported Maximum Resolution 1920x1080 Supported Minimum Resolution QCIF 176x144 Supported Maximum Frame Rate 1920x1080 30fps 1280x720 60fps Video Codec Profile Level ...

Page 188: ... BP L3 MP L4 2 HP L4 2 Audio Codec AAC LC HE AAC v1 HE AAC v2 AC3 E AC3 MPEG1L1 MPEG1L2 Supported Subtitle Type External Supported Maximum Resolution 1920x1080 Supported Minimum Resolution QCIF 176x144 Supported Maximum Frame Rate 1920x1080 60fps MOV Extension mov Video Codec Profile Level AVC H 264 BP L3 MP L4 2 HP L4 2 Audio Codec AAC LC HE AAC v1 HE AAC v2 AC3 E AC3 MPEG1L1 MPEG1L2 μ LAW PCM U8...

Page 189: ...e 1920x1080 30fps 1280x720 60fps Video for 4K models Container MPEG1 MPEG2PS MPEG2TS MP4 avi Asf MKV 3gpp MOV WebM MPEG1 Extension mpg mpe mpeg Video Codec Profile Level MPEG1 Audio Codec MPEG1L2 Supported Subtitle Type External Supported Maximum Resolution 1920x1080 Supported Minimum Resolution QCIF 176x144 Supported Maximum Frame Rate 1920x1080 30fps 1280x720 60fps MPEG2PS Extension mpg mpe mpeg...

Page 190: ...Supported Maximum Resolution 1920x1080 Supported Minimum Resolution QCIF 176x144 Supported Maximum Frame Rate 1920x1080 120fps Video Codec Profile Level MPEG4 SP L6 ASP L5 ACEP L4 Audio Codec AAC LC HE AAC v1 HE AAC v2 AC3 E AC3 MPEG1L1 MPEG1L2 Supported Subtitle Type External Supported Maximum Resolution 1920x1080 Supported Minimum Resolution QCIF 176x144 Supported Maximum Frame Rate 1920x1080 30...

Page 191: ...d Subtitle Type External Supported Maximum Resolution 1920x1080 Supported Minimum Resolution QCIF 176x144 Supported Maximum Frame Rate 1920x1080 30fps 1280x720 60fps Extension wmv Video Codec Profile Level VC1 AP L3 MP HL SP ML Audio Codec WMA9 Standard Supported Subtitle Type External Supported Maximum Resolution 1920x1080 Supported Minimum Resolution QCIF 176x144 Supported Maximum Frame Rate 192...

Page 192: ... Video Codec Profile Level VP8 Audio Codec DTS core AC3 AAC LC E AC3 HE AACv1 HE AAC v2 MPEG1L1 MPEG1L2 Vorbis Supported Subtitle Type Internal External Supported Maximum Resolution 1920x1080 Supported Minimum Resolution QCIF 176x144 Supported Maximum Frame Rate 1920x1080 30fps 1280x720 60fps Video Codec Profile Level HEVC H 265 MP L5 1 Main10 L5 1 Audio Codec DTS core AC3 AAC LC E AC3 HE AACv1 HE...

Page 193: ...M S16BE PCM S16LE Supported Subtitle Type External Supported Maximum Resolution 1920x1080 Supported Minimum Resolution QCIF 176x144 Supported Maximum Frame Rate 1920x1080 30fps 1280x720 60fps Video Codec Profile Level Motion JPEG Audio Codec AAC LC HE AAC v1 HE AAC v2 AC3 E AC3 MPEG1L1 MPEG1L2 μ LAW PCM U8 PCM S16BE PCM S16LE Supported Subtitle Type External Supported Maximum Resolution 1280x720 S...

Page 194: ...pling Rate 32k 44 1k 48k AAC LC Supported Sampling Rate 16k 22 05k 24k 32k 44 1k 48k HE AAC v1 v2 Supported Sampling Rate 24k 32k 44 1k 48k AC3 Supported Sampling Rate 32k 44 1k 48k E AC3 Supported Sampling Rate 32k 44 1k 48k Vorbis Supported Sampling Rate 8k 11 025k 16k 22 05k 32k 44 1k 48k WMA9 Supported Sampling Rate 8k 11 025k 16k 22 05k 32k 44 1k 48k DTS core Supported Sampling Rate 32k 44 1k...

Page 195: ...l Subtitle File Format Substation Alpha SubRip MicroDVD SubViewer SAMI Substation Alpha Extension ass ssa Supported Use Case USB SubRip Extension srt Supported Use Case USB MicroDVD Extension sub txt Supported Use Case USB SubViewer Extension sub Supported Use Case USB SAMI Extension smi Supported Use Case USB Copyright 2015 Sony Corporation 188 ...

Page 196: ...cription LPCM Supported Sampling Rate 32k 44 1k 48k Extension mp3 Description MP1L1 MP1L2 Mp1L3 Mp2L1 Mp2L2 Supported Sampling Rate 32k 44 1k 48k Description Mp2L3 Supported Sampling Rate 16k 22 05k 24k Description MP2 5L3 Supported Sampling Rate 8k 11 025k 12k Extension wav Description WAV Supported Sampling Rate 32k 44 1k 48k 88 2k 96k 176 4k 192k Extension flac Description FLAC Supported Sampli...

Page 197: ... for 2K models Container MPEG1 MPEG2PS MPEG2TS MP4 avi Asf MKV 3gpp MOV WebM MPEG1 Extension mpg mpe mpeg Video Codec Profile Level MPEG1 Audio Codec MPEG1L2 Supported Subtitle Type External Supported Maximum Resolution 1920x1080 Supported Minimum Resolution QCIF 176x144 Supported Maximum Frame Rate 1920x1080 30fps 1280x720 60fps MPEG2PS Extension mpg mpe mpeg Video Codec Profile Level MPEG2 MP HL...

Page 198: ...ile Level AVC H 264 BP L3 MP L4 2 HP L4 2 Audio Codec AAC LC HE AAC v1 HE AAC v2 AC3 E AC3 MPEG1L1 MPEG1L2 Supported Subtitle Type External Supported Maximum Resolution 1920x1080 Supported Minimum Resolution QCIF 176x144 Supported Maximum Frame Rate 1920x1080 120fps Video Codec Profile Level MPEG4 SP L6 ASP L5 ACEP L4 Audio Codec AAC LC HE AAC v1 HE AAC v2 AC3 E AC3 MPEG1L1 MPEG1L2 Supported Subti...

Page 199: ...4 Supported Maximum Frame Rate 1920x1080 30fps 1280x720 60fps MKV Extension mkv Video Codec Profile Level Xvid Audio Codec DTS core AC3 AAC LC E AC3 HE AACv1 HE AAC v2 MPEG1L1 MPEG1L2 Vorbis Supported Subtitle Type Internal External Supported Maximum Resolution 1920x1080 Supported Minimum Resolution QCIF 176x144 Supported Maximum Frame Rate 1920x1080 30fps 1280x720 60fps Video Codec Profile Level ...

Page 200: ... BP L3 MP L4 2 HP L4 2 Audio Codec AAC LC HE AAC v1 HE AAC v2 AC3 E AC3 MPEG1L1 MPEG1L2 Supported Subtitle Type External Supported Maximum Resolution 1920x1080 Supported Minimum Resolution QCIF 176x144 Supported Maximum Frame Rate 1920x1080 60fps MOV Extension mov Video Codec Profile Level AVC H 264 BP L3 MP L4 2 HP L4 2 Audio Codec AAC LC HE AAC v1 HE AAC v2 AC3 E AC3 MPEG1L1 MPEG1L2 μ LAW PCM U8...

Page 201: ...e 1920x1080 30fps 1280x720 60fps Video for 4K models Container MPEG1 MPEG2PS MPEG2TS MP4 avi Asf MKV 3gpp MOV WebM MPEG1 Extension mpg mpe mpeg Video Codec Profile Level MPEG1 Audio Codec MPEG1L2 Supported Subtitle Type External Supported Maximum Resolution 1920x1080 Supported Minimum Resolution QCIF 176x144 Supported Maximum Frame Rate 1920x1080 30fps 1280x720 60fps MPEG2PS Extension mpg mpe mpeg...

Page 202: ...rted Maximum Resolution 1920x1080 Supported Minimum Resolution QCIF 176x144 Supported Maximum Frame Rate 1920x1080 120fps Video Codec Profile Level MPEG4 SP L6 ASP L5 ACEP L4 Audio Codec AAC LC HE AAC v1 HE AAC v2 AC3 E AC3 MPEG1L1 MPEG1L2 Supported Subtitle Type External Supported Maximum Resolution 1920x1080 Supported Minimum Resolution QCIF 176x144 Supported Maximum Frame Rate 1920x1080 30fps 1...

Page 203: ...d Subtitle Type External Supported Maximum Resolution 1920x1080 Supported Minimum Resolution QCIF 176x144 Supported Maximum Frame Rate 1920x1080 30fps 1280x720 60fps Extension wmv Video Codec Profile Level VC1 AP L3 MP HL SP ML Audio Codec WMA9 Standard Supported Subtitle Type External Supported Maximum Resolution 1920x1080 Supported Minimum Resolution QCIF 176x144 Supported Maximum Frame Rate 192...

Page 204: ... Video Codec Profile Level VP8 Audio Codec DTS core AC3 AAC LC E AC3 HE AACv1 HE AAC v2 MPEG1L1 MPEG1L2 Vorbis Supported Subtitle Type Internal External Supported Maximum Resolution 1920x1080 Supported Minimum Resolution QCIF 176x144 Supported Maximum Frame Rate 1920x1080 30fps 1280x720 60fps Video Codec Profile Level HEVC H 265 MP L5 1 Main10 L5 1 Audio Codec DTS core AC3 AAC LC E AC3 HE AACv1 HE...

Page 205: ...M S16BE PCM S16LE Supported Subtitle Type External Supported Maximum Resolution 1920x1080 Supported Minimum Resolution QCIF 176x144 Supported Maximum Frame Rate 1920x1080 30fps 1280x720 60fps Video Codec Profile Level Motion JPEG Audio Codec AAC LC HE AAC v1 HE AAC v2 AC3 E AC3 MPEG1L1 MPEG1L2 μ LAW PCM U8 PCM S16BE PCM S16LE Supported Subtitle Type External Supported Maximum Resolution 1280x720 S...

Page 206: ...pling Rate 32k 44 1k 48k AAC LC Supported Sampling Rate 16k 22 05k 24k 32k 44 1k 48k HE AAC v1 v2 Supported Sampling Rate 24k 32k 44 1k 48k AC3 Supported Sampling Rate 32k 44 1k 48k E AC3 Supported Sampling Rate 32k 44 1k 48k Vorbis Supported Sampling Rate 8k 11 025k 16k 22 05k 32k 44 1k 48k WMA9 Supported Sampling Rate 8k 11 025k 16k 22 05k 32k 44 1k 48k DTS core Supported Sampling Rate 32k 44 1k...

Page 207: ...l Subtitle File Format Substation Alpha SubRip MicroDVD SubViewer SAMI Substation Alpha Extension ass ssa Supported Use Case USB SubRip Extension srt Supported Use Case USB MicroDVD Extension sub txt Supported Use Case USB SubViewer Extension sub Supported Use Case USB SAMI Extension smi Supported Use Case USB Copyright 2015 Sony Corporation 200 ...

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