Sony Ericsson K850, Troubleshooting Manual

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- Camera Door Test
- Vibrator Test
- Keyboard Scan Test
- Etc.
Note: When one test has been deactivated the phone will be restarted.
General – Tab
Functions
Note: Some parts of General functions may not be possible to implement for all products due to
limitations in ITP Software.
Note: There are some differences in the user interface depending on the phone project file loaded.
Some functions may not be available on all products.
Software Information
This function is used to display the following information stored into the phone:
- ITP version
- IMEI number
- OTP number
- CID number
- PAF status
- Lock Status
- Etc.
Note: The OTP number must match the IMEI number otherwise the IMEI has been changed.
Note: Some of these functions may not be available for all products due to security reasons.
Product Data
This function displays production data stored in the phone, such as:
- First Identification (Serial Nr.)
- PBA Nr.
- PBA Rev.
- DPY Nr. (Sales Unit)
- Etc.
ASIC Revisions
This function displays the types and revisions of the different ASICs. To find out more information
about which components are included in this test go to the
ASIC Revision Test document included
in the product specific Troubleshooting Manual .
Self Test
This function runs available self tests on the Phone.
Troubleshooting Software Documentation
Fault Trace SW Error Messages
1.
...timeout when reading
Check the following items:
- Connection between Power Supply Channel 2 (DCIO) and SEPI A1 cable (Se picture 4, 5 and 6).
- If the SEPI BOX works properly (The Green LED at the SEPI BOX must be on).
- If the USB cable between SEPI BOX and PC is connected properly.
- If the phone has been flashed with the correct ITP version.
- If VBATT and DCIO Power Supply instruments are on.
2.
...timeout when writing
...timeout when reading
Check if the correct COM Port is selected in Troubleshooting Software - Communication Settings Tab
3.
...Port has not been succesfully opened timeout
- Check if COM Port is connected
- Check if the correct Phone Project File is loaded
- Restart the Troubleshootinge Software application and try again
4.
Command failed due to:
…. Error_NotValidParameter, ERR
or
CERR: Error_CommandDoesNotExist, ERR
- Check if the correct Phone Project File is loaded
- Check if the phone has been flashed with the correct ITP version.
K850
1203-2528 rev. 1
APPENDIX
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SEMC Troubleshooting Manual
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