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Instruction for use | Supercal 5
9.4 Troubleshooting M-Bus
If there is no communication via the M-Bus with the Supercal 5, please check:
Does the device address in the device match the master?
Do device and master have the same baud rate?
Are there several devices with the same device address on the M-Bus?
Is the M-Bus correctly connected to the device?
9.5 Troubleshooting MODBUS
Do device and master have the same baud rate and parity?
Is the wiring of the interface OK?
Do all slaves on the MODBUS have different device addresses?
10. Decommissioning
10.1 Exchange and Return
In the event of repair, factory calibration, incorrect delivery or order, the calculator must
be re-turned. As an ISO-certified company, Sontex is required by law to handle all returned
products that come into contact with the medium in a specific manner.
To ensure a safe, professional and fast return of your device, please refer to the Sontex web-
site for procedures and conditions and use our Return of Goods Form as described in Chapter
14. Return of goods form see also www.sontex.ch/downloads.
To preserve and protect the environment and reduce waste of natural
resources and pollution, the European Commission has adopted a directive
whereby electrical and electronic equipment is taken back by the manufac-
turer for proper disposal or recycling
If you carry out the disposal, the Supercal 5 must be disposed of under the
applicable local environmental regulations. Find out about recycling oppor-
tunities in your region
10.2.1 Disposal
This symbol indicates that electrical and electronic equipment must be
disposed of separately.
The following applies to consumers in European countries:
This product must be disposed of separately at a suitable collection
point. Do not dispose of it with your household waste!
Through separate disposal and recycling, natural raw materials can
be preserved and the harmful consequences for human health and the
environment caused by incorrect disposal can be prevented.
Further information can be obtained from your specialist dealer or from
the authorities or companies responsible for waste disposal.
10.2 Disposal
