Sonos Controller for Mac or PC
A-5
Controller acting sluggish
If the SONOS CONTROL is acting sluggish or all of your zones are not visible, you are probably experiencing wireless
interference.
• Change the wireless channel your Sonos system is operating on by selecting
Settings -> Advanced
Settings -> Wireless Channel
.
Controller doesn’t work in some parts of my home
• Move the Controller closer to a Sonos component.
• Change the wireless channel your Sonos system is operating on by selecting
System Settings -> Advanced Settings
-> Wireless Channel
.
• If these don’t solve the problem, you can extend the wireless range of your music system by purchasing and installing
a Sonos BRIDGE.
Music stops when I use my 2.4 GHz cordless phone
Change the wireless channel your Sonos system is operating on by selecting
System Settings -> Advanced Settings ->
Wireless Channel
.
Wrong album art displayed
If the incorrect album art, or no album art appears, for details on how album art is located and displayed, please visit our Web
site at
http://faq.sonos.com/art
.
Some radio stations are missing
The Sonos Radio guide is powered by RadioTime. If you don’t find your favorite radio station or show, search for the missing
station or show on the RadioTime’s Website at
http://radiotime.com/index.aspx
.
• If the station or show does not appear, you can click the orange
Tell us to Fix-It
button and enter the station informa-
tion to request that RadioTime add it. Leave your email address if you would like a reply.
• If the station or show is listed, it may not have a current stream, or the stream may not be compatible with Sonos. Click
the item name to view station details, and then click the orange
Tell us to Fix-It
button to request that a compatible
stream be added. Leave your email address if you would like a reply.
• If you’d like to see a show schedule or podcast added, send an e-mail to RadioTime via their contact form. Be sure to
include as much information as possible, including a URL to the show's schedule or the podcast URL.
• Alternatively, you can send an email to [email protected].
Can I Eliminate The First Wire?
If you do not wish to play music where your router is located, an easy and inexpensive solution is to purchase and install a
SONOS BRIDGE. (If you are replacing the Sonos component that is already connected to your router, be sure to add the
