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6. Select
Ping
from the
Service
menu.
7. Select
WAN
from the
Source
menu. Enter the LAN address of your SonicWALL.
8. Click
Update
and the
Rule
is added to your
Rule
list.
Other Troubleshooting Tips
Be sure you can connect from your computer directly to the cable modem and establish an
Internet connection. If you can do this with your computer, but not with the SonicWALL, record
all of your Network settings and check them against the information in the SonicWALL.
Erasing the Firmware
There can be instances when it is necessary to reset the SonicWALL to its factory clean state if
the following events happen to the appliance:
•
Administrator password is forgotten.
•
The firmware has become corrupt, and you cannot contact the Management Interface.
•
The test light comes on and stays on for more than a few minutes.
•
During the troubleshooting process, you must start from a “known” state.
Once the firmware is erased, new firmware must be loaded, and the SonicWALL must be
reconfigured.
The following procedure erases all settings and reverts the unit to the factory default state. It
is necessary to follow the initial configuration procedures detailed in this manual's QuickStart
Summary of Contents for GX 250
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