SOMFY SITUO RTS Operating And Installation Manual Download Page 27

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9. Problems with the Situo RTS?

Problem

Possible causes

Solutions

The product does not

move after pressing a

button on the Situo RTS.

The Situo RTS is

too far away from

the product to be

controlled.

Approach the product and

press a button on the Situo

RTS again. If it still does not

work, replace the battery.

The Situo RTS

battery is weak.

Replace the battery with a

battery with identical specifi-

cations - see the paragraph

“Replacing the battery”.

The indicator light on

the Situo RTS does not

come on.

The Situo RTS

battery is weak.

Replace the battery with a

battery with identical specifi-

cations - see the paragraph

“Replacing the battery”.

The product is raised

when the down button is

pressed.

The product is lowered

when the up button is

pressed.

The Situo RTS is

fitted the wrong way

round.

Turn the Situo RTS so that

the indicator light is below the

up/my/down buttons.

The original control

point has a single

button.

Contact the Somfy assis-

tance service.

The new Situo RTS

cannot be used after

following the procedure

step by step.

The new

Situo

RTS was not linked

successfully.

Contact the Somfy assis-

tance service.

The motor does not

move or emit any beeps.

Contact the Somfy assis-

tance service.

The Situo RTS controls

another product.

A problem occurred

whilst linking the

Situo RTS.

Contact the Somfy assis-

tance service.

For any problems or unresolved questions, please contact the Somfy

assistance service on the number given on the back cover of this

guide.

Situo RTS

Summary of Contents for SITUO RTS

Page 1: ...www somfy com Operating and installation guide Situo RTS Ref 5054470A ...

Page 2: ...g the original control point 6 5 2 One touch point 7 5 3 Point with up STOP down buttons 13 5 4 Timer 16 5 5 Telis 1 RTS Telis Soliris RTS remote controls 18 5 6 Telis 4 RTS Telis 4 Soliris RTS remote controls 21 6 Replacing a lost or broken control point 23 6 1 Sole control point lost or broken 23 6 2 One lost or broken control point amongst others 23 7 Mounting the bracket 24 8 Everyday use of t...

Page 3: ...to the Situo RTS control point 1 1 What is the Situo RTS for The Situo RTS is a wall mounted wireless radio control point It is compatible only with products fitted with Radio Technology Somfy RTS e g roller shutter motors blinds motors etc The Situo RTS is used as an individual control to control a single product e g one roller blind at a time 1 2 A few definitions Installation All of the Radio T...

Page 4: ...ring commissioning of the Situo RTS and keep people at a distance until the product is completely closed Make sure the power supply to the roller shutter awning is turned off before any maintenance operation in the vicinity of the product for example when cleaning windows near the blind Avoid moving the product if ice has formed in it unless the motor is fitted with anti freeze protection Do not l...

Page 5: ...rts listed in the table below are present in the correct quantity Q No Components Q 1 Front cover of the Situo RTS 1 2 Wall support 1 3 Plug 2 4 Screw 2 3 2 Tools required Insulated flathead electricians screwdriver 3 mm drill bit and drill Pencil 4 The Situo RTS in detail 4 1 Components A Up button B STOP my button C Down button D Indicator light E PROG button F Wall support 1 3 2 4 C B A E D F ...

Page 6: ...pressing the up or down button only causes movement of the product to which the new Situo RTS must be connected Caution If there is no longer a control point linked to the product all the control points are broken or have been lost contact the Somfy assis tance service On some products inputs in programming mode and adding or dele ting a control point are signalled by a series of beeps emitted by ...

Page 7: ...raph 5 6 4b Telis Soliris RTS remote control see paragraph 5 6 5a Telis 4 RTS remote controls see paragraph 5 7 5b Telis 4 Soliris RTS remote controls see paragraph 5 7 5 2 One touch point Move close to the product to install the new Situo RTS 5 2 1 Identifying the model Check that the original control point has an elongated button Bring the product to the midway position Remove the front cover fr...

Page 8: ...ed PROG next to the battery model B 5 2 2 Adding the Situo RTS Model A Make a contact between the PROG metal plate a on the electrical circuit and the battery bracket using a flathead screwdriver until the product moves briefly or emit a series of 3 beeps the programming function of the control point is activated for approximately 2 minutes Take the front cover of the new Situo RTS and turn it ove...

Page 9: ...white and grey front cover Insert the mounting lugs into their notches on one side of the front cover Press on the other side until it clicks to fit the front cover in its bracket Refer to the Mounting the bracket section to finish installing the Situo RTS One touch point with a white front cover Refit the front cover on its bracket Refer to the Mounting the bracket section to finish installing th...

Page 10: ...TS If the product is lowered the Situo RTS is operational If the product does not move contact the Somfy assistance service If the original control point must be dele ted go to paragraph 5 2 3 Deleting an original control point If the original control point is to be kept refit the front cover One touch point with a white and grey front cover Insert the mounting lugs into their notches on one side ...

Page 11: ...l point is activated for approximately 2 minutes On the original control point make a contact between the PROG metal plate on the electrical circuit and the battery bracket using a flathead screwdriver the product moves briefly or emits a series of 8 beeps to indicate that the original control point has been deleted Press the one touch point button the product does not move Press the down button o...

Page 12: ...using a plastic object Press on the centre section of the one touch point button Refit the battery in the base of its housing with text legible Press the button on the front cover again the product moves briefly or emits a series of 8 beeps to indicate that the original control point has been deleted Press the one touch point button the product does not move Press the down button on the new Situo ...

Page 13: ...ithout using force to detach the mounting lugs from the front cover Turn the front cover over the PROG button is located next to the battery b Caution Once the front cover has been removed if there is no PROG button then the control point is not compatible the Situo RTS cannot be linked to the product 5 3 2 Adding the Situo RTS Switch the mains power supply back on Press the PROG button b on the o...

Page 14: ...riginal control point If the original control point is to be kept refit the front cover Insert the mounting lugs into their notches on one side of the front cover Press on the other side until it clicks to fit the front cover in its bracket Refer to the Mounting the bracket section to finish installing the Situo RTS 5 3 3 Deleting an original control point optional N B Only follow this procedure i...

Page 15: ...original control point has been deleted Press the down button on the original control point the product does not move Press the down button on the new Situo RTS If the product is lowered the Situo RTS is operational If the product does not move contact the Somfy assistance service Removing the original control point Do not dispose of the original control point with household waste see para graph 2...

Page 16: ... of the screen and is shaped like a tab c Caution Once the front cover has been removed if there is no PROG button then the control point is not compatible the Situo RTS cannot be linked to the product 5 4 2 Adding the Situo RTS Switch the mains power supply back on Press the tab c until the product moves briefly or emits a series of 3 beeps the programming function of the control point is activat...

Page 17: ...front until it clicks to fix the front cover in its bracket Refer to the Mounting the bracket section to finish installing the Situo RTS 5 4 3 Deleting an original control point optional N B Only follow this procedure if use of the original timer is no longer required Wait 5 minutes Take the front cover of the new Situo RTS and turn it over to access the PROG button E Press the PROG button E on th...

Page 18: ...ection to finish installing the Situo RTS 5 5 Telis 1 RTS Telis Soliris RTS remote controls The Telis 1 RTS has 1 indicator light 4a and the Telis Soliris RTS has 2 indicator lights 4b If the original remote control has more than 2 indicator lights refer to the section Telis 4 RTS Telis 4 Soliris RTS remote controls Move close to the product to install the Telis 1 RTS 5 5 1 Adding a Situo RTS Brin...

Page 19: ...roduct does not move contact the Somfy assistance service If the original Telis must be deleted go to paragraph 5 6 2 Deleting the origi nal Telis If the original Telis is retained please refer to the Mounting the bracket section to finish installing the Situo RTS 5 5 2 Deleting the original Telis optional N B Only follow this procedure if use of the original Telis is no longer required Warning Be...

Page 20: ...ly or emits a series of 8 beeps to indicate that the original Telis has been deleted Press the down button on the original Telis the product does not move Press the down button on the new Situo RTS If the product is lowered the Situo RTS is operational If the product does not move contact the Somfy assistance service Do not dispose of the original control point with household waste see para graph ...

Page 21: ... to the midway position Turn the original Telis over the PROG button g is located on the rear cover Press the PROG button g with the tip of a pencil until the product moves briefly or emits a series of 3 beeps the programming function of the control point is activated for approximately 2 minutes Take the front cover of the new Situo RTS and turn it over to access the PROG button E Briefly press th...

Page 22: ... required Warning Before deleting a Telis Soliris contact the Somfy assistance service to check the compatibility of the control point with the product Wait 5 minutes Take the front cover of the new Situo RTS and turn it over to access the PROG button E Press the PROG button E on the new Situo RTS until the product moves brie fly or emits a series of 3 beeps the programming function of the control...

Page 23: ...riginal control point is lost or broken there are two possible situations the lost or broken control point is the only control point for the product the lost or broken control point is not the only one which controls the product 6 1 Sole control point lost or broken Contact the Somfy assistance service so they can provide guidance for the replacement of the sole lost or broken control point 6 2 On...

Page 24: ...nce which must be kept between RTS enabled products is 30 cm e g 30 cm between any RTS control points and or between any control point and any motor Drill two vertically aligned holes with a diameter of 3 mm 75 mm apart Insert the two plugs 3 Fit the bracket 2 with the two bolts 4 positioning the Top arrow upwards Fit the front cover 1 Insert the mounting lugs in their notches Press the lower sect...

Page 25: ...function briefly pressing the my button stops the product moving A my function briefly pressing the my button sends the product to the favou rite position if a favourite position has been programmed and if the product is stationary For further information on the my func tion see Somfy s internet site at the following address http www somfy com mysomfy 8 3 Replacing the battery Environmental warnin...

Page 26: ...attery fully into its housing Fit the front cover 1 Insert the mounting lugs in their notches Press the lower section until it clicks to fix it onto its bracket Press a button on the front if the indi cator light comes on the battery has been correctly replaced 8 4 Maintenance Clean the Situo RTS with a damp cloth using a multipurpose household or glass cleaning product Do not immerse or soak the ...

Page 27: ... when the down button is pressed The product is lowered when the up button is pressed The Situo RTS is fitted the wrong way round Turn the Situo RTS so that the indicator light is below the up my down buttons The original control point has a single button Contact the Somfy assis tance service The new Situo RTS cannot be used after following the procedure step by step The new Situo RTS was not link...

Page 28: ...s Inc Tel 1 0 609 395 1300 Website www somfy com nam index cfm language en us Where to find us Somfy SAS with capital of 20 000 000 Euros RCS Bonneville 303 970 230 04 2008 Somfy hereby declares that this product conforms to the essential requirements and other relevant provisions of Directive 1999 5 CE A Declaration of Conformity is available at www somfy com ce For use in the European Union the ...

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