32
EN
6
Repairs
EN
- FREEVIA LINE installation and operating guide - SOMFY
Diagnostics
Repairs
The motor does not
respond to commands
from the remote
control
The remote control range
is reduced
•
Check the remote control battery
(“Replacing the remote control battery”, see
page 30).
•
Check the antenna of the electronics unit
(wiring, position, see page 14).
•
Check that there are no outside elements
that may be interfering with the radio signal
(electric pylon, metal reinforced walls, etc.). If
this is the case, fit an offset antenna.
Non-memorised remote
control
Memorise the remote control (see page 29).
Motor unlocked
Lock the motor.
The indicator light
on the electronics
unit is off
The electronics unit is on
standby
Press
for 2 seconds to reactivate the
electronics unit.
No power supply to the
control electronics
•
Check the mains power supply.
•
Check the power supply cable.
The indicator light
of the electronics unit is flashing:
1 flash
Operation using the
backup battery
Check the mains power supply.
2 flashes
Motor waiting for gate
travel to be programmed
Start self-learning procedure (see page 15).
3 flashes
Faulty photoelectric cells
•
Check that there is nothing obstructing the
cells.
•
Check cell alignment.
•
Check the cell wiring (see page 18).
•
If the photoelectric cells are disconnected,
deactivate automatic closing (page 24).
4 flashes
Short circuit of electronic
unit "START" output
(terminals 5-6)
Check the accessories connected to the
electronic unit's "START" output.
5 flashes
Motor thermal protection
device activated
Allow the motor to cool down for several
minutes.
6 flashes
Short circuit of electronics
unit's "BUS" output
(terminals 3-4)
Check the accessories connected to the
electronic unit's "BUS" output.
Short circuit of electronics
unit's "24 V output"
(terminals 7-9)
Check the accessory connected to the
electronic unit's "24 V" output.
Short circuit of the
electronics unit’s “flashing
light” (terminals 8-9)
Check the wiring of the flashing light (see page
19).
Motor short circuit
Check the motor wiring (see page 12).
7 flashes
Electronic fault
Contact Somfy assistance.
6.4 Diagnostics