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EN

GENERAL PRESENTATION ����������������������������������������������� 2

The world of Somfy 

2

Support 2

SAFETY INSTRUCTIONS ������������������������������������������������� 3

Standards 3

Safety instructions 

3

PRODUCT PRESENTATION ����������������������������������������������� 3

Description 3

OPERATION AND USE ��������������������������������������������������� 4

Normal operation 

4

Special operation 

6

TROUBLESHOOTING ���������������������������������������������������� 8

Digital display 

8

Power outage 

8

PERIPHERALS ���������������������������������������������������������� 8
MAINTENANCE ��������������������������������������������������������� 9

Replacing the bulb in the light unit  

9

Checking 9

Replacing a Keytis remote control battery 

9

Replacing a Keygo remote control battery 

9

TECHNICAL SPECIFICATIONS �������������������������������������������� 10

GENERAL PRESENTATION

Thank you for choosing a Somfy product. This product is designed and manufactured by Somfy in line with quality procedures that are ISO 9001 

compliant.

The world of Somfy

Somfy develops, produces and sells automation systems for residential and commercial applications. Alarm systems, automatic blinds and 

shutters, garage doors and gates - all Somfy products are designed to fulfill your needs in terms of safety, comfort and security.
At Somfy, the quest for quality is a continual process. Somfy has built its reputation on the quality of its products and is synonymous with 

innovation and technological leadership worldwide.

Support

Getting to know you, listening, answering your needs, is all part of the Somfy approach.
Please contact your local Somfy retailer or installer for details on other Somfy products.
Internet: www.somfy.com
© SOMFY. SOMFY SAS, capital 20.000.000 Euros, RCS Annecy 303.970.230

CONTENTS

Summary of Contents for Dexxo Pro 1000 io

Page 1: ...ols 7 Obstacle detection function 7 Built in lighting operation 7 CONNECTING PERIPHERALS 8 Description of the various peripherals 8 Electrical connections for the various peripherals 8 SETUP 9 General setup diagram 9 Meanings of the various parameters 9 Programming Keygo IO remote controls for full and partial opening operation 10 CLEARING REMOTE CONTROLS AND ALL SETTINGS 11 Clearing remote contro...

Page 2: ...ion of compliance is available from the web site at www somfy com ce Dexxo Pro io This product is suitable for use in the European Union and in Switzerland SAFETY INSTRUCTIONS Caution These are important safety instructions Always follow the instructions incorrect installation may lead to serious injury Safety instructions Before installing the motor drive unit remove all unessential lines or chai...

Page 3: ... structure of your garage walls lintel inside surfaces cross members door rails are used to mount the Dexxo Pro system Reinforce them where necessary Never splash water onto the system Never install Dexxo Pro in a location where water may cause damage The bottom edge of the door should be fitted with a rubber strip to avoid hard contact and enhance the contact surface If the garage door is the onl...

Page 4: ...position it so that it does not reach its own travel stop 2 Slot the travel stop 10 into the rail then turn it by 90 3 Position the travel stop against the trolley 4 Moderately tighten down the mounting screw Do not tighten the mounting screw all the way down Excessive tightening can damage the screw and cause the travel stop not to remain in place Fitting the chain retainer pads Fig 13 For chain ...

Page 5: ...ow S1 During the learning cycle If the door is moving pressing any button will stop the movement and interrupt the learning mode If the door is stopped pressing SET once will exit the learning mode You can call up the learning mode at any time even when the learning cycle has already been executed and the display shows C1 Keytis remote control description Fig 17a 1 Individual control buttons 2 Gen...

Page 6: ...ing from a Dexxo Pro motor Fig 21 1 Press the PROG button on the Dexxo Pro until the light comes on two seconds 2 Briefly press the PROG button on the remote control Wait for the second beep and for the green indicator to start blinking quickly This may take from a few seconds to around a minute depending on the number of products connected to the system 3 Briefly press the button chosen to contro...

Page 7: ...ed remote control A until the green indicator light comes on 2 seconds 2 Press the button for 2 seconds to copy the previously programmed remote control A 3 Simultaneously briefly press the outer right and outer left buttons on the new remote control B 4 Briefly press the selected button to actuate the Dexxo Pro on the new remote control B At this stage in the installation process the Dexxo Pro mo...

Page 8: ...nt is possible Reflex photoelectric cell Fig 32 With self test program the setting P2 1 This means that an automatic test is conducted to check photoelectric cell operation every time the door moves If the test fails no door movement is possible Sensor bar Fig 33 With self test program the setting P2 1 This is used to perform an automatic test of sensor bar operation every time the door moves If t...

Page 9: ...m s If this setting is changed it is essential to run the force measurement sequence at the end of the installation procedure or install a sensor bar If spurious detection of obstacles occurs when this parameter is modified end limit setting and auto programming will have to be carried out again P6 Partially open position Storing the position as illustrated in Fig 42 P7 Closure approach speed 0 no...

Page 10: ...be performed on buttons which are used to fully open the garage door The operations to be performed differ according to the desired function for the button being programmed full or partial opening and depending on the memorisation which has already been performed on the button prior to activation of parameter P4 Switch to full opening for a button previously memorised during commissioning Fig 45 1...

Page 11: ... This will Clear the system key memorised by Dexxo Pro Clear the programming for all memorised remote controls 2 For Keytis remote controls repeat the direct clearing procedure for all of the Keytis remote control buttons programmed on the Dexxo Pro system Fig 47 Keytis remote control general reset Fig 49 Simultaneously press the PROG and KEY buttons This will perform a program general clear actio...

Page 12: ...ol Pressing the PROG button will call up the Awaiting remote lighting control memorisation mode F1 Error and failure codes displayed Code Description Comments Action required E1 Maximum force reached During learning the door requires too much force for the motor Check door balance and correct operation by manual operation E4 Safety mechanism self test fault The safety device self test failed Check...

Page 13: ... 230 V 500 W class 2 Orange light output 24 V 15 W with built in flashing control 24 V controlled power supply output Yes for possible photoelectric TX RX cell self test Safety input test output Yes for possible reflex cell or sensor strip self test Accessory power supply output 24 V 500 mA max Remote aerial input Yes io aerial compatible Réf 9013953 Backup battery input Autonomy Yes battery pack ...

Page 14: ...14 EN ...

Page 15: ...1 EN somfy com Dexxo Pro io User Manual 5048554E ...

Page 16: ...ty procedures that are ISO 9001 compliant The world of Somfy Somfy develops produces and sells automation systems for residential and commercial applications Alarm systems automatic blinds and shutters garage doors and gates all Somfy products are designed to fulfill your needs in terms of safety comfort and security At Somfy the quest for quality is a continual process Somfy has built its reputat...

Page 17: ...n when it encounters an obstacle that is at least 50 mm from ground level If this is not the case call your installation specialist Always be very careful when using the manual release cord for a manually operated door may fall quickly due to weak or broken springs or if it is badly balanced Before manually operating the door or performing maintenance work always turn the power off and where neces...

Page 18: ...ON AND USE Normal operation Using Keytis or similar remote controls 5 Open Fig 5 6 Close Fig 6 11 Movement not performed Fig 11 Stop Fig 7 7 General stop Fig 8 8 General closure Fig 9 9 Interrupted motion Fig 10 10 ...

Page 19: ...light will flash for 30 seconds Light operation The light will come on each time the motor drive unit is operated The light will go out one minute after the door stops moving Repetitive use that causes the light to be continually on may result in a thermal cut out this will automatically turn the light off Manual release cord operation Fig 17 Dexxo Pro is fitted with a manual release mechanism so ...

Page 20: ...trian door within the garage door will prevent the door from moving The light will flash for 30 seconds during this process Flashing orange light The orange warning light will flash every time the door moves A two second delay before the door starts to move can be selected during installation Remote lighting operation The light comes on every time the motor drive unit is operated The light will go...

Page 21: ...ing conditions apply to operation Door speed is reduced The light will not come on The safety devices are disabled Battery specifications Endurance The battery will last for 12 hours with a maximum of 1 to 3 operating cycles depending on the weight of the door Recharging time 48 hours Service life prior to replacement approx three years To ensure optimum battery life we recommend that the power to...

Page 22: ...ntact your Somfy installer Power outage Following a power outage the motor must recognise its fully open position again Open the door fully using a memorised remote control The door will open at a degraded speed Allow the door to open to the fully open position 24 TROUBLESHOOTING Key Description Comments 1 Keytis 4 io Hand held 4 channel remote control 2 Keytis 4 home io Hand held 4 channel remote...

Page 23: ...ection when an obstacle prevents the door from closing at least 50 mm above floor level The safety mechanisms cells pedestrian door contact sensor bar Check correct operation every six months refer to page 5 The back up battery To ensure optimum battery life we recommend that the power to the motor is switched off and the door is operated for a number of cycles using battery power three times a ye...

Page 24: ... per day with a high performance rail tested for 90 000 cycles Number of channels that can be memorised Situo io 6 Others unlimited Somfy radio frequency 868 870 MHz Integrated light 230 V 40 W max E14 socket Remote controlled lighting 230 V 500 W max Class 2 Operating temperature 20 C 60 C Recycling Do not dispose of your scrapped appliances nor your used batteries with household waste You are li...

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