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Control Box 3S io
21
Copyright © 2015 Somfy SAS. All rights reserved
fault and breakdown code display
Code
description
Comments
Solution?
E1
Cell safety autotest fault
The cell autotest is not satisfactory.
Check that "P07" is correctly configured.
Check the wiring of the cells.
E2
Programmable safety autotest
fault
The programmable safety input autotest is not
satisfactory.
Check that "P09" is correctly configured.
Check the programmable safety input wiring.
E4
Obstacle detection when
opening
E5
Obstacle detection when
closing
E6
Cell safety fault
Detection in progress on safety input for longer than
3 minutes.
Check that no obstacles are causing the cells or safety edge to detect.
Check that "P07 or P09" is correctly
configured in relation to the device
connected to the safety input.
Check the safety device wiring.
Check that the photoelectric cells are correctly aligned.
E8
Programmable safety fault
E9
Thermal protection
Thermal protection is correct
E10
Motor short circuit protection
Check the motor wiring.
E11
24V power supply short
protection
Short circuit protection for input/outputs: product
and additional devices connected to terminals
21 to 26 (orange light, photoelectric cells (except
BUS), code keypad) not operating
Check the wiring, then disconnect the power supply for 10 seconds.
N.B.: maximum accessories consumption = 1.2 A
E12
Hardware fault
The hardware auto tests are not satisfactory
Repeat an order. If the fault persists, contact Somfy.
E13
Accessories power supply fault The accessories power supply cuts out following an
overload (excessive consumption)
N.B.: maximum accessories consumption = 1.2 A
Check the consumption of the connected accessories.
E14
Intrusion detection
Current reinjection function
Normal operation (attempted intrusion, current reinjection activated, etc.)
E15
Fault when the control box
supplied by the backup battery
is first switched on
Disconnect the backup battery and connect the control box to the mains to
switch it on for the first time.
For all other error codes or faults, please contact Somfy.
Accessing memorised data
To access memorised data, select parameter "
ud
" then press "
OK
".
data
description
u0 to u1
Complete opening cycle
counter
global [Hundred thousands - ten thousands - thousands] [hundreds - tens - units]
u2 to u3
since last auto-programming [Hundred thousands - ten thousands - thousands] [hundreds - tens - units]
u6 to u7
Cycle counter with obstacle
detection
global [Hundred thousands - ten thousands - thousands] [hundreds - tens - units]
u8 to u9
since last auto-programming [Hundred thousands - ten thousands - thousands] [hundreds - tens - units]
u12 to u13
Pedestrian opening cycle counter
u14 to u15
Reset movement counter
u20
Number of monodirectional remote controls memorised for complete opening control
u21
Number of monodirectional remote controls memorised for pedestrian opening control
u22
Number of monodirectional remote controls memorised for remote lighting control
u23
Number of monodirectional remote controls memorised for auxiliary output control
u24
0 = no system key present, 1 = system key present
d0 to d9
Log of the last 10 faults (d0 most recent - d9 oldest)
dd
To clear the fault log: press and hold "
OK
" for 7 s.