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Inverter User Manual
Version 1.14, June 2020
12
14.- WARRANTY
SOLUCIONES ENERGÉTICAS, S.A. guarantees that its products comply
with all written specifications in this manual.
The warranty period of SOLENER products are 2 years, which will begin
to take effect from product shipment date from SOLUCIONES ENERGÉTICAS
S.A. or, if it is sold to an authorized retailer, from the authorized retailer
shipment date to the customer.
SOLUCIONES ENERGÉTICAS, S.A. may, at its discretion and cost, repair
or replace products for new or reconditioned ones, provided they are returned
by the buyer together with date and proof of purchase.
If, SOLUCIONES ENERGÉTICAS S.A., after examining and testing any
product returned by the buyer for repairing or replacement, finds, that such
product is not faulty, he will inform the customer and will dispose of the product
according to customers instructions with costs bared by the customer, and the
customer shall pay to SOLUCIONES ENERGÉTICAS S.A. the costs incurred to
examine and test the product according to prevailing rates.
The warranty is solely limited to the repair (materials and labor) of the
equipment, in no case includes travel expenses, freight or shipping costs, or
any damage caused by the use of or inability to use the equipment. The use of
our products in life support devices without the express written permission of
our company President is specifically prohibited.
The use or continued possession of the products after the expiration
of the warranty period, shall be deemed as conclusive evidence that the
warranty has been fulfilled to the full satisfaction of the buyer.
The warranty set forth above shall not apply to the faults or defects caused
by misuse, abnormal use or product abuse, or by negligence, alteration,
improper installation, opening, unauthorized modification, inadequate testing,
entry of foreign bodies, animals or gases, accidents or external causes to the
product, including those of force majeure such as earthquakes, hurricanes or
floods.
In case of non acceptance of the warranty terms and conditions,
equipment must be returned in a term not exceeding 15 days with all original
accessories and in its original packaging.