CSW-H80 User Manual Ver. 3.0
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10
Technical Support and Warranty
10.1
Technical Support
If you have any question regarding operation of the product, visit Customer Support FAQ
corner and the message board on Sollae Systems’ web site or send us an email at the
following address:
Website Address for Customer Support:
http://www.eztcp.com/en/support/
10.2
Warranty
10.2.1 Refund
Upon the customer’s request to refund the product within two weeks after purchase,
Sollae Systems will refund the product.
10.2.2 Free Repair Services
For product failures occurring within 2 years after purchase, Sollae Systems provides free
repair services or exchange the product. However, if the product failure is due to user’s
fault, repair service fees will be charged or the product will be replaced at user’s expense.
10.2.3 Charged Repair Services
For product failures occurring after the warranty period (2 years) or resulting from user’s
fault, repair service fees will be charged and the product will be replaced at user’s expense.
