167
166
GB
GB
s
TROUBLESHOOTING
CAUTION:
Should there be any problems or impairments to the functionality of the
appliance, immediately switch the appliance off and disconnect the power plug.
Problem
Possible cause
Solution
The machine does
not dispense any
hot water.
Air has intruded into the
water circuit and causes
the pump to run idly.
The steaming nozzle
opening is clogged.
Make sure that the water tank is correct-
ly installed and that the water level does
not stand underneath the MIN marking.
Repeat the steps described in “Before
first use” / “C. Rinsing the machine”
resp. “Water tank runs empty during
use” (p. 155).
Remove potential residues on the open-
ing with the large needle of the cleaning
tool.
The machine does
not dispense
steam.
There is only little water
in the tank so that the
pump can not suck in
any water.
The steaming nozzle
opening is clogged.
Check the water level in the water tank.
If necessary, fill the tank up to the MAX
marking.
Remove potential residues on the open-
ing with the large needle of the cleaning
tool.
Steam escapes
from the edges of
the portafilter.
Espresso is being dis-
pensed while the steam
function is activated.
Stop the espresso extraction by pressing
the activated espresso button again.
Turn the steam / hot water control to
the position in the centre
to deacti-
vate the steam function. Wait for all four
function lights to light up constantly and
start another espresso extraction.
Coffee runs out
from the edges of
the portafilter.
Too much ground coffee
in the filter insert, pre-
venting the portafilter
from being fully turned
into the brewing head.
Carefully and slowly turn the porta-
filter out of the brewing head. Please
note that the pressure could cause hot
splashes. Clean the brewing head with a
soft, moist sponge or towel. Reduce the
amount of ground coffee and restart the
espresso extraction. Please refer to the
tips given on p. 158/159.
Problem
Possible cause
Solution
Coffee runs out
from the edges of
the portafilter.
Ground coffee is stuck to
the brewing head.
The holes in the filter
insert are clogged.
Clean the brewing head with a soft,
moist sponge or towel.
Carefully and slowly turn the portafilter
out of the brewing head. Please note
that the pressure could cause hot splash-
es. Clean the holes in the filter insert
with a brush or the cleaning tool. Clean
the filter inserts as described in the sec-
tion “Cleaning” (p. 161).
The espresso is
watery and cold.
The grind size is too
coarse.
If this is the first espresso
you are making, the filter
insert might still be cold.
Choose a lower grind size to get more
finely ground coffee. This will yield a
stronger and hotter espresso.
Rinse the portafilter with the filter insert
with hot water as described.
The grinder is
blocked or loud.
There are impurities
among the coffee beans.
Press the grind button to interrupt
the grinding process.
Proceed as described in the section
“If the grinder is blocked” (p. 160).
The appliance
is switched on
and the function
light of the
On/Off button
flashes rapidly.
The steam / hot water
control is not set to posi-
tion in the centre
.
Turn the steam / hot water control to the
position in the centre
. The appliance
goes back to normal operation mode.
Too large amount
of espresso was
dispensed.
The extraction amount
for 1 or 2 cups was not
correctly set.
Reduce the extraction amount by mak-
ing a new setting. Please proceed as
described in the section “Programming
the amount of espresso” (p. 153).
Too large amount
of ground coffee
in the filter insert.
The amount of ground
coffee for 1 or 2 cups
was not correctly set.
Reduce the amount of ground coffee by
making a new setting. Please proceed as
described in the section “Programming
the amount of ground coffee” (p. 151).
The machine
makes loud noises
while the steam
function is active.
The loud noises originate
from the water pump
which works at high
pressure when steam is
dispensed.
Completely normal operation.
