7 Troubleshooting
7.1 Troubleshooting
This section contains information and procedures for solving possible problems
with the EV-Charger, and provides you with troubleshooting tips to identify and
solve most problems that could occur with the EV-Charger series.
This section will help you narrow down the source of any problems you may
encounter. Please read the following troubleshooting steps.
Check warnings or fault messages on System Control Panel or Fault codes on
the EV-Charger information panel. If a message is displayed, record it before
doing anything further.
Attempt the solution indicated in
troubleshooting list
s.
32
33
Troubleshooting
Troubleshooting
Ev_PowerSelect_Fault
Ev_EmStop_Fault
Ev_OverVoltL1_Fault
Ev_UnderVoltL1_Fault
Ev_OverVoltL2_Fault
Ev_UnderVoltL2_Fault
Ev_OverVoltL3_Fault
Ev_UnderVoltL3_Fault
Ev_OverCurr_Fault
Ev_OverTemp_Fault
Ev_PEGround_Fault
Ev_PELeakCurr_Fault
Ev_OverLeakCurr_Fault
Ev_MeterCom_Fault
1.Unplug the connector from the EV;
2.Con rm that the Grid Voltage is within the
working range;
3.If the "Fault" indicator is off, re-plug in and try
charging EV again;
4.If not, set the value of "Overvoltage Limit" to a proper
range, the buzzer will beep after the value is saved;
5.repeat step 3;
6.Contact installers for help
1.Release the Emergency Switch;
2.Contact installers for help
1.Unplug the connector from the EV;
2.Con rm that the Grid Voltage is within the
working range;
3.If the "Fault" indicator is off,
re-plug in and try
charging EV again;
4.If not, set the value of "Undervoltage Limit" to a
proper range, the buzzer will beep after the value
is saved;
5.repeat step 3;
6.Contact installers for help
Same as ErrorCode 2
1.Unplug the connector from the EV;
2.If the "Fault" indicator is off, check the EV whether it is
normal;
3.If not, con rm that all the cables and wires are intact;
4.Contact installers for help
Contact installers for help
Same as ErrorCode 3
Same as ErrorCode 2
Same as ErrorCode 3
Ev_ElecLock_Fault
Contact installers for help
1.Unplug the connector from the EV;
2.If the "Fault" indicator is off, re-plug in and try charging
EV again;
3.If not, set the value of "Overcurrent Limit" to a proper
range, the buzzer will beep after the value is saved;
4.Repeat step 2;
5.Contact installers for help
1.Unplug the connector from the EV;
2.If the "Fault" indicator is off, re-plug in and try charging
EV again;
3.If not, con rm that the conditions for installation are
proper and waiting for cooling down, then re-plug in
and try charging EV again when the indicator turns off;
4.If this "Fault" occurs repeatedly, set the value of
"Overheating Limit" to a proper range, the buzzer will
beep after the value is saved;
5.Repeat step 2;
6.Contact installers for help
1.Unplug the connector from the EV;
2.If the "Fault" indicator is off, check the EV whether it is
normal;
3.If not, con rm that all the cables and wires are intact;
4.Eliminate the actual errors, set the value of "Leakage
Current Limit" to a proper range, the buzzer will beep
after the value is saved;
5.If the "Fault" indicator is off, re-plug in and try charging
EV again;
6.Contact installers for help
Same as ErrorCode 12
Contact installers for help
Ev_CPVolt_Fault
Same as ErrorCode 12
Ev_485Com_Fault
1.Unplug the connector from the EV;
2.If the "Fault" indicator is off, re-plug in and try charging
EV again;
3.If not, con rm that all the communication wires are
intact;
4.Restart;
5.Contact installers for help
No.
0
1
2
3
4
5
6
7
8
No.
10
11
12
13
14
15
16
17
9
Ev_OverLoad_Fault
1.Unplug the connector from the EV;
2.If the "Fault" indicator is off, re-plug in and try
charging EV again;
3.If the "Fault" indicator persists, try another EV;
4.Contact installers for help
* When your EV-Charger needs to be upgraded by the service personnel,
please make sure to unplug the connector from the EV.
