Symptom / Error
Possible
Cause
Troubleshooting
problem is not solved, proceed with the
next option:
Check the ZigBee status screen: Verify
that PAN has been established and
Channel is not 0
P A N : X X X X X
C H : X X / X X X X R S S I : < L >
M I D : X X X X X X
Turn the inverter OFF and ON (power
cycle).
Reset all the devices using the
association button and begin the
discovery process again for all
devices.
From the Device Manager screen
select
Remove All
and repeat the
discovery process for all the devices.
Contact SolarEdge support.
No hot water.
The device is
associated
with the
inverter
(blue LED is
on) but not
delivering
power to the
load.
Try to solve using these options. If
problem is not solved, proceed with the
next option:
Check that the circuit breaker is ON
and if there is an ON/OFF manual
switch in series with the Smart Energy
Hot Water it should be turned ON.
Check the configured schedules to
verify device should in fact deliver
power.
Check that the load is connected
properly.
Turn the device OFF and ON. recheck
communication.
Configuration
27
Smart Energy Hot Water Installation Guide MAN-01-00570-1.4
Summary of Contents for Smart Energy Hot Water
Page 1: ...Installation Guide Smart Energy Hot Water Version 1 4...
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