ABOUT YOUR WATER HEATER
13
GOING ON HOLIDAY?
If you plan to be away from home for one or two nights, we suggest you leave the water heater switched on.
However, if you plan to stay away more than a few nights, conserve energy by switching the water heater off
at either the switchboard or isolating switch (if one is installed).
HOW DO I KNOW IF THE WATER HEATER IS INSTALLED CORRECTLY?
Installation requirements are shown on
27. The water heater must be installed:
by a qualified person, and
in accordance with the installation instructions, and
in compliance with Standards AS/NZS 3500.4, AS/NZS 3000 and all local codes and regulatory authority
requirements.
VICTORIAN CUSTOMERS
Notice to Victorian Customers from the Victorian Plumbing Industry Commission. This water heater must be
installed by a licensed person as required by the Victorian Building Act 1993. Only a licensed person will give
you a Compliance Certificate, showing that the work complies with all the relevant Standards. Only a licensed
person will have insurance protecting their workmanship for 6 years. Make sure you use a licensed person to
install this water heater and ask for your Compliance Certificate.
DOES THE WATER CHEMISTRY AFFECT THE WATER HEATER?
The water heater is suitable for most public water supplies, however some water chemistries may have
detrimental effects on the water heater, its components and fittings. Refer to
on page 16.
If you are in a known harsh water area or you are not sure of your water chemistry, have your water checked
against the conditions
HOW LONG WILL THE WATER HEATER LAST?
The water heater is supported by a
. There are a number of factors
that will affect the length of service the water heater will provide. These include but are not limited to the water
chemistry, the water pressure, the water temperature (inlet and outlet) and the water usage pattern. Refer to
on page 12.
INTELLECTUAL PROPERTY
On purchase, the Solahart water heater becomes your property, except for the intellectual property and any
other proprietary rights in the firmware or software (
“Software”) contained in or accessed through the water
heater
’s master control module. The Software is owned by Rheem Australia Pty Ltd and its licensors. You do
not acquire any intellectual property or other proprietary rights in the Software, including without limitation, any
rights in patents, inventions, improvements, designs, trademarks, trade secrets, or copyrights.
You are granted a non-exclusive, non-transferable right to run and use the Software and any updated versions
that we or our licensor may provide to you, only in and as incorporated in your Solahart water heater and for
the normal operation of the water heater. You do not have any rights to obtain future upgrades, updates, or
supplements to any Software.
Certai
n components of the Software are provided under separate third party license terms (“Separately
Licens
ed Code”) and your right to use such components is governed by such licence terms.
SOFTWARE UPDATES
Solahart may, in its discretion, provide remote patches or upgrades to the firmware or software (
“Software”)
incorporated in your water heater, either directly or through a third party service provider. Remote upgrades
will only be possible if your water heater is connected to the internet through an external control device.
Solahart may also provide software or firmware upgrades during service call outs.
