MASTERYS BC
from 15 to 20 kVA
7
ENGLISH
9
PROBLEM SOLVING
• A38, A39, A40, A41: external alarm 1, 2, 3, 4.
One of the ADC card inputs has been activated; check the situation of the devices connected to this card.
• A56, A57: generator general alarm.
The generator has sent an alarm; check directly on the GE.
• A61: wrong phase cycle direction.
The phase cycle sequence is incorrect. In this case, invert two phases of the input mains. For a UPS with sepa-
rate auxiliary mains, exchange the two phases of the auxiliary mains only.
9.2 UPS alarms.
• A01: battery alarm.
Failure or problem on the battery circuit. Check that the battery switch is closed.
• A18: inverter blocked due to overload.
Reduce the load rate applied to the UPS and reset the alarms.
• A20: wrong configuration.
Error in the configuration parameters; contact the support service.
• A30: block due to overload.
Reduce the load rate applied to the UPS and reset the alarms.
• A42: T.Service general alarm.
MASTERYS™ products can be remotely serviced. This alarm indicates that a procedure for analysing the UPS
failure has been activated by the support centre (if an e-service contract has been concluded).
• A44: programmed control.
The equipment has to undergo periodic checks by the support service in order to ensure optimum perform-
ance and efficiency. If the “Programmed Control” signal appears on the mimic panel, the equipment should
be inspected by a technician trained accordingly.
• A59: battery circuit open.
Battery switch open.
• A60: fan failure.
Fault in the ventilation system; check that the air inlet at the front and the air outlet at the back of the UPS
are not obstructed.
Summary of Contents for Masterys MAS2BC115M+D1
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