Socket CompactFlash 56K Modem Card User Manual Download | Manualshive

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APPENDIX F: TECHNICAL SUPPORT | 35

Appendix E

Technical Support

If you have trouble installing or using the 56K Modem Card, Socket has two
technical support resources you can use:

Online Knowledge Base:

Search for articles, Frequently Asked Questions or Hot

Topics 24 hours a day.

http://support.socketmobile.com/faq

Online Requests:

Register your product and submit a question to our Technical

Support Team.

http://support.socketmobile.com

By Phone:

•

USA & Canada Toll-Free: 800-279-1390

•

Direct: +1- 510-933-3020

Please refrain from disassembling the modem. Disassembly of this device will void
the product warranty

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Summary of Contents for CompactFlash 56K Modem Card

Page 1: ...CompactFlash 56K Modem Card User s Guide...

Page 2: ...bile is expressly prohibited Please be aware that the products described in this manual may change without notice Feel free to contact Socket Mobile at Socket Mobile Inc 39700 Eureka Drive Newark CA 9...

Page 3: ...to a Telephone Line 12 STEP 5 Dial and Connect 13 Using Socket Mobile Modem Utilities 16 Checking the Connection Time 18 3 SETUP FOR WINDOWS NOTEBOOKS TABLETS 19 STEP 1 Prepare Dial up Information 19...

Page 4: ...ook or tablet PC Plus the 56K Modem Card features an exclusive Battery Friendly design using only 13 mA in idle mode maximizing the battery life of your mobile computer No software installation is nec...

Page 5: ...to use caller identification you must also have Type 2 Caller ID service which can identify calls when the phone is off hook from your local phone company About V 92 Quick Connect Quick Connect is a...

Page 6: ...itter and Call Waiting service from your local phone company Caller identification requires Type 2 Caller ID service which can identify calls when the phone is off hook from your local phone company P...

Page 7: ...epare Dial up Information Find out the following dial up information If needed contact your network administrator or ISP You need this information to set up a connection Dial up number _____ _________...

Page 8: ...es This software allows you to take advantage of the v 92 features Quick Connect and Modem on Hold adjust the sound volume of the modem s internal speaker and set up the modem for use in different cou...

Page 9: ...bile computer and a host PC 2 Insert the 56K Modem Installation CD into the host PC 3 Use My Computer or Windows Explorer to access your CD ROM drive Click on SETUP EXE 4 The Setup program for the mod...

Page 10: ...o Appendix D for instructions on manually creating a connection 1 If your device is connected to the host PC remove it from the cable cradle 2 Tap Start Settings Connections tab Connection Setup 3 The...

Page 11: ...tion you will be prompted to insert the 56K Modem Card 7 Insert the 56K Modem Card into your device s card slot Make sure the card is right side up and push the card all the way in If using a PC Card...

Page 12: ...will report that you have completed the wizard Tap on the link for Remote Networking if you would like to use your Pocket PC s Connection Manager to connect Otherwise tap Finish to exit the wizard STE...

Page 13: ...ket Mobile Connection Setup Wizard and tapped on the link for Remote Networking the Connections screen will appear Otherwise tap Start Settings Connections Connections 1 Under My ISP tap Manage Existi...

Page 14: ...ection icon again 3 If the Network Log On screen appears enter the Password and tap OK 4 Dialing will begin The Power and Data LEDs will blink 5 When the modem connects to your network the Link Status...

Page 15: ...and tap OK 4 When the 56K Modem Card has connected to the network the Link Status LED will turn on and the Pocket PC will transfer data e g the requested website will appear The x will disappear from...

Page 16: ...rk 2 Tap Start Settings System Socket Modem Utilities 3 The Socket Mobile Modem Utilities screen will appear 4 If your 56K Modem Card is currently inserted into your device your device will begin comm...

Page 17: ...This feature requires a V 92 Internet Service Provider ISP Socket Mobile recommends that you disable Quick Connect if you plan to use the modem with different phone lines Otherwise it may take twice a...

Page 18: ...Checking the Connection Time The Connection Manager reports the connection time Tap on the connection icon in the Navigator bar to access the Connectivity bubble 18...

Page 19: ...PTIONAL Set up advanced networking Note For instructions for Windows Vista please refer to the documentation that came with your computer and or the Microsoft website STEP 1 Prepare Dial up Informatio...

Page 20: ...d unit into the PC Card slot of your computer 3 After a few seconds a new hardware or device driver wizard will automatically launch Proceed to Step 4 to complete the wizard to install the drivers War...

Page 21: ...ard to install the card drivers Windows XP 1 In the first screen the following option should be selected Install the software automatically Recommended Click Next Note You do NOT need to insert an ins...

Page 22: ...r a suitable driver for my device Windows Me 98SE Search for the best deriver for your device Click Next Note You do NOT need to insert an installation CD or download any drivers 3 In the next screen...

Page 23: ...ew dial up connection making the following selections as prompted Windows XP For Network Connection Type select Connect to the Internet In the next screen select Set up my connection manually In the n...

Page 24: ...Wizard will begin In the first screen enter a name for the dial up connection In the Select a device field select Standard PCMCIA Card Modem Click Next In the next screen enter the dial up number and...

Page 25: ...rect area code and or other dialing prefixes are used Click Connect 3 A series of screens will appear reporting the status of your call The Data Status LED will blink When the computer has connected t...

Page 26: ...ings If needed click on the Advanced button to enter DNS WNS or other settings When done click OK d Click OK again in the main properties screen e Restart your computer to make sure the changes take e...

Page 27: ...operties screen Restart your computer to make sure the changes take effect Windows 98SE a Right click on the icon for the connection you just created In the pop up menu select Properties b Click on th...

Page 28: ...Level 5 ITU V 42 Line Requirement Public Switched Telephone Network PSTN Analog phone line only Receiver Sensitivity 0 43 dBm Operating System Support Windows Mobile 2003 2003SE 5 0 for Pocket PC Win...

Page 29: ..._________________________ 2 Does the network support DHCP Dynamic Host Configuration Protocol YES If Yes then STOP You do NOT need to answer Question 3 NO If No then continue to Question 3 You may nee...

Page 30: ...CAB file from your desktop PC to a memory card then insert the memory card into your Pocket PC If your Pocket PC has Internet access download the CAB file directly from Socket s website to your Pocke...

Page 31: ...a dial up connection in Windows Mobile These instructions are for a standard dial up connection to an Internet Service Provider ISP If you want to connect to your work network and or a VPN proxy serve...

Page 32: ...make sure My ISP is selected in the top field and My Work Network is selected in the bottom field Tap ok 4 Tap on the Tasks tab In most cases you should tap Add a new modem connection under My ISP 32...

Page 33: ...p number exactly how it should be dialed from your current location You can enter the number without any spaces or dashes Note If you plan to use the connection in different area codes tap use dialing...

Page 34: ...dial tone before dialing Checked If you DO NOT need to enter any IP addresses tap ok If you DO need to enter IP addresses tap on the TCP IP and Servers tabs to enter any necessary IP addresses Tap ok...

Page 35: ...Search for articles Frequently Asked Questions or Hot Topics 24 hours a day http support socketmobile com faq Online Requests Register your product and submit a question to our Technical Support Team...

Page 36: ...on replace or repair the product with new or reconditioned parts and the returned product becomes the property of Socket Mobile Socket Mobile warrants the repaired or replaced products to be free from...

Page 37: ...g out of the use of or inability to use the SOFTWARE even if Socket Mobile has been advised of the possibility of such damages Because some states do not allow the exclusion or limitation of liability...

Page 38: ...dvance notice isn t practical the telephone company will notify the customer will be notified as soon as possible You will be advised of your right to file a complaint with the FCC if you believe it i...

Page 39: ...82009 Printed in U S A...

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