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If you cannot find the cause of the problem or are uncertain 

what to do, then have the saw inspected by an authorized 

Snow Joe

®

 + Sun Joe

®

 dealer or call the Snow Joe

®

 + 

 

Sun Joe

®

 customer service center at 1-866-SNOWJOE  

(1-866-766-9563) before using it.

m

CAUTION!

•  Remove the battery and wait at least five minutes for the 

saw to cool before servicing or storing your unit.

• 

If you drop the saw, carefully inspect it for damage. If the 

guide bar is bent, the housing is cracked, the handle is 

broken, or if you see any other condition that may affect 

the saw’s operation, DO NOT USE the tool. Instead, have 

it serviced at an authorized Snow Joe

®

 + Sun Joe

®

  

dealer or call the Snow Joe

®

 + Sun Joe

®

 customer service 

center at 1-866-SNOWJOE (1-866-766-9563).

Cleaning

Use only mild soap and a damp cloth to clean the cordless 

chain saw. Never let any liquid get inside the motor housing 

and 

NEVER

 immerse any part of the saw housing in liquid.

Storage

•  Ensure that the guide bar cover is in place when storing.
•  Do not store cordless chain saw near chemicals, such 

as fertilizers or other harsh solvents. Do not expose 

the plastic parts of the unit to brake fluids, gasoline, 

petroleum-based products, penetrating oils, or the like. 

These products are often highly corrosive and may cause 

permanent damage, weaken, or destroy the plastic parts 

of your unit.

• 

When not in use, your machine should be stored  

indoors in a dry and high or locked-up place, out of  

the reach of children.

Battery C Disposal

Always dispose of your battery pack according to federal, 

state, and local regulations. Contact a recycling agency in your 

area for recycling locations.

m

CAUTION!

 Even discharged battery packs contain 

some energy. Before disposing, use electrical tape to cover 

the terminals to prevent the battery pack from shorting, which 

could cause a fire or explosion.

m

WARNING! 

To reduce the risk of injury or explosion, 

never burn or incinerate a battery pack even if it is damaged, 

dead, or completely discharged. When burned, toxic fumes 

and materials are emitted into the surrounding atmosphere.

1. 

Batteries vary according to device. Consult your manual 

for specific information.

2.  Install only new batteries of the same type in your product 

(where applicable).

3.  Failure to insert batteries in the correct polarity, as 

indicated in the battery compartment or manual, may 

shorten the life of the batteries or cause batteries to leak.

4.  Do not mix old and new batteries.
5. 

Do not mix Alkaline, Standard (Carbon-Zinc), or 

Rechargeable (Nickel Cadmium, Nickel Metal Hydride, or 

Lithium-Ion) batteries.

6. 

Do not dispose of batteries in fire.

7. 

Batteries should be recycled or disposed of as per state 

and local guidelines.

Service and Support

If your Sun Joe

®

 24V-10CS-CT cordless chain saw requires 

service or maintenance, please call 1-866-SNOWJOE  

(1-866-766-9563) for assistance.

Model and Serial Numbers 

When contacting the company, reordering parts, or arranging 

service from an authorized dealer, you will need to provide the 

model and serial numbers, which can be found on the decal 

located on the housing of the unit. Copy these numbers into 

the space provided below.

Record the following numbers from the housing or handle of your 

 

new product:

Model #:

Serial #:

2    4   V   -    1   0   C    S  -    C   T

Summary of Contents for Sunjoe 24V-10CS

Page 1: ...sing the machine while fastened to fixed supports Improper use of the machine will invalidate the warranty relieve the manufacturer from all liabilities The user will consequently be liable for all an...

Page 2: ...age of parts and any other condition that may affect the power tool s operation If damaged have the power tool repaired before use Many accidents are caused by poorly maintained power tools 6 Keep cut...

Page 3: ...clean and free from oil and grease Greasy oily handles are slippery and can cause loss of control Cut wood only Do not use the chain saw for any other purpose For example do not use the chain saw to...

Page 4: ...battery pack Vented gases may explode NOTE The safe temperature range for the battery is 41 F 105 F 5 C 40 5 C Do not charge the battery outside in freezing weather charge it at room temperature Main...

Page 5: ...and overheating the integrated protective cutoff will switch off the equipment for safety reasons IMPORTANT Do not press the ON OFF switch any more if the protective cut off has been activated This ma...

Page 6: ...and exposure to direct sunlight will result in overheating and cell damage Never charge or work with battery that have been overheated replace it immediately if possible 7 Store the charger and your c...

Page 7: ...acting the guide bar tip with any object Tip contact may cause the guide bar to move suddenly upward and backwards which may cause serious injury to the user WEAR EYE AND HEARING PROTECTION For protec...

Page 8: ...al voltage under typical load is 21 6 volts 1 Cutting bar sheath 2 10 inch 25 4 cm guide bar 3 10 inch 25 4 cm cutting chain 4 Oil tank 5 Oil tank cap 6 Battery compartment 7 Chain sprocket end cover...

Page 9: ...y s service life will be greatly shortened NOTE If the charge level button does not appear to be working connect to the charger and charge as needed NOTE Immediately after using the battery pack the c...

Page 10: ...off when the battery is fully charged Please take care not to leave the battery plugged into the charger Switch off or unplug the charger at the mains when charging is complete 5 Timely recharging of...

Page 11: ...rn the chain adjusting screw clockwise to tighten turn it counterclockwise to loosen A cold chain will be correctly tensioned when there is no slack on the underside of the guide bar the chain is snug...

Page 12: ...cut vines and or small underbrush mWARNING Do not let familiarity with this type of tool prevent you from taking all necessary precautions Remember that a careless fraction of a second is sufficient...

Page 13: ...use IMPORTANT Always remember that an incorrectly used chain saw may disturb others and have a serious impact on the environment To respect people and the environment Avoid using the machine in enviro...

Page 14: ...fore felling or delimbing for the first time practice sawing logs on the ground or on trestles so that you can get familiar with the machine and the most suitable sawing techniques mWARNING Always hol...

Page 15: ...en tree When limbing leave larger lower limbs to support the log off the ground Remove the small limbs in one cut as illustrated Fig 14 Branches under tension should be cut from the bottom up to avoid...

Page 16: ...lidate the warranty mWARNING Always remove the battery before performing any adjustments maintenance or repairs to your cordless chain saw Use protective gloves when handling the bar and chain Keep th...

Page 17: ...into the long slot on the guide bar arrange the chain loop on the back of the bar to ensure the sprocket is inserted in the loop Fig 20 7 Adjust the chain tension by pulling the guide bar chain forwar...

Page 18: ...chain using the right tools to ensure minimum removal of material and even sharpness on all the cutting edges If you sharpen the chain by yourself it s recommended to purchase Sun Joe 24V CSSHRP LTE c...

Page 19: ...s to your cordless chain saw Troubleshooting Table Daily Checklist Cleaning and Storage Daily Checklist To help maintain your cordless chain saw for optimum performance we recommend you complete this...

Page 20: ...according to federal state and local regulations Contact a recycling agency in your area for recycling locations mCAUTION Even discharged battery packs contain some energy Before disposing use electri...

Page 21: ...iON Lithium Ion Battery Quick Charger 24VCHRG QC Model Accessories Item 1 2 3 24V iON 2 0 Ah Lithium Ion Battery Charge times vary by charger See website for details Battery Runtime Max 5 min 24VBAT L...

Page 22: ...re R 9 10 R Sun Joe 24V iON Cordless Chain Saw Sharpener 24V CSSHRP LTE 11 NOTE Accessories are subject to change without any obligation on the part of Snow Joe Sun Joe to provide notice of such chang...

Page 23: ...a registration card available online from our website or calling our Customer Service Department at 1 866 SNOWJOE 1 866 766 9563 or by e mailing us at help snowjoe com Failure to register your Produc...

Page 24: ...sunjoe com...

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