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Guide Bar Maintenance

When the guide bar shows signs of wear, turn it over on the 

saw to distribute the wear for maximum bar life. Feathering or 

burring of the bar rails is a normal process of bar wear. You 

should smooth such faults with a file as soon as they occur.

Replace a bar with any of the following faults:

•  wear inside the bar rails permitting the chain to 

 

lay over sideways

•  bent guide bar
•  cracked or broken rails
•  spread rails

Turn the saw over, check the underside of the guide bar, and 

make sure that the lubrication holes and chain groove are free 

from impurities.
You can purchase replacement parts for your Sun Joe

®

 

24V-10CS cordless chain saw by ordering online at 

 

sunjoe.com or, to order by phone, contact Snow Joe

®

 + 

 

Sun Joe

®

 customer service at 1-866-SNOWJOE  

(1-866-766-9563).

Chain Sprocket

Regularly check the condition of the sprocket and replace it 

when wear exceeds 0.5 mm (Fig. 24).
Do not mount a new chain with a worn sprocket or vice-versa.

Troubleshooting

Troubleshooting Tips

Most difficulties are easy to fix. Consult the troubleshooting 

table for common problems and their solutions. If you continue 

to experience problems or need repairs beyond these minor 

adjustments, please call 1-866-SNOWJOE (1-866-766-9563) 

for assistance.

m

WARNING! 

Always remove the battery before 

performing any adjustments, maintenance, or repairs to your 

cordless chain saw.

Troubleshooting Table

Daily Checklist, Cleaning 

 

and Storage

Daily Checklist

To help maintain your cordless chain saw for optimum 

performance, we recommend you complete this checklist prior 

to each work session.

m

WARNING! 

Do not insert the battery until you have 

completed all of the daily checks.

•  Inspect for any visible damage to the chain, guide bar, or 

motor housing. 

•  Inspect the oil port and guide bar rails and clean them to 

remove any debris.

•  Check the chain tension.
•  Check the chain teeth for sharpness.
•  Check the bar and chain oil level; fill with only new chain 

oil specifically formulated for chain saws.

NOTE: If you notice anything unusual, such as a vibration 

or odd sound, shut the saw OFF immediately. Remove the 

battery and check the saw for any damage.

Fig. 24

Problems     Corrective Action

The saw 

motor fails 

to start

  Make sure that the battery is inserted correctly

 

Check charge status and recharge the batter

y

  The chain is too tight; re-tension.

  The chain tension is too tight; re-tension.

  The chain oil tank is empty; refill.

  The lubrication holes are plugged; clean them out.

  The chain tension is too tight; re-tension.

  The guide bar or chain is damaged; inspect 

and replace the damaged part.

The saw 

runs, but 

the chain 

speed is 

low

Bar and 

chain 

running  

hot and 

smoking

The saw 

motor 

runs, but 

the chain 

is not 

turning

The saw 

stops during 

operation

  Make sure that the battery is inserted correctly

 

Check charge status and recharge the batter

y

  The machine is overloaded

  The front hand brake is engaged

19

Summary of Contents for Sunjoe 24V-10CS

Page 1: ...sing the machine while fastened to fixed supports Improper use of the machine will invalidate the warranty relieve the manufacturer from all liabilities The user will consequently be liable for all an...

Page 2: ...age of parts and any other condition that may affect the power tool s operation If damaged have the power tool repaired before use Many accidents are caused by poorly maintained power tools 6 Keep cut...

Page 3: ...clean and free from oil and grease Greasy oily handles are slippery and can cause loss of control Cut wood only Do not use the chain saw for any other purpose For example do not use the chain saw to...

Page 4: ...battery pack Vented gases may explode NOTE The safe temperature range for the battery is 41 F 105 F 5 C 40 5 C Do not charge the battery outside in freezing weather charge it at room temperature Main...

Page 5: ...and overheating the integrated protective cutoff will switch off the equipment for safety reasons IMPORTANT Do not press the ON OFF switch any more if the protective cut off has been activated This ma...

Page 6: ...and exposure to direct sunlight will result in overheating and cell damage Never charge or work with battery that have been overheated replace it immediately if possible 7 Store the charger and your c...

Page 7: ...acting the guide bar tip with any object Tip contact may cause the guide bar to move suddenly upward and backwards which may cause serious injury to the user WEAR EYE AND HEARING PROTECTION For protec...

Page 8: ...al voltage under typical load is 21 6 volts 1 Cutting bar sheath 2 10 inch 25 4 cm guide bar 3 10 inch 25 4 cm cutting chain 4 Oil tank 5 Oil tank cap 6 Battery compartment 7 Chain sprocket end cover...

Page 9: ...y s service life will be greatly shortened NOTE If the charge level button does not appear to be working connect to the charger and charge as needed NOTE Immediately after using the battery pack the c...

Page 10: ...off when the battery is fully charged Please take care not to leave the battery plugged into the charger Switch off or unplug the charger at the mains when charging is complete 5 Timely recharging of...

Page 11: ...rn the chain adjusting screw clockwise to tighten turn it counterclockwise to loosen A cold chain will be correctly tensioned when there is no slack on the underside of the guide bar the chain is snug...

Page 12: ...cut vines and or small underbrush mWARNING Do not let familiarity with this type of tool prevent you from taking all necessary precautions Remember that a careless fraction of a second is sufficient...

Page 13: ...use IMPORTANT Always remember that an incorrectly used chain saw may disturb others and have a serious impact on the environment To respect people and the environment Avoid using the machine in enviro...

Page 14: ...fore felling or delimbing for the first time practice sawing logs on the ground or on trestles so that you can get familiar with the machine and the most suitable sawing techniques mWARNING Always hol...

Page 15: ...en tree When limbing leave larger lower limbs to support the log off the ground Remove the small limbs in one cut as illustrated Fig 14 Branches under tension should be cut from the bottom up to avoid...

Page 16: ...lidate the warranty mWARNING Always remove the battery before performing any adjustments maintenance or repairs to your cordless chain saw Use protective gloves when handling the bar and chain Keep th...

Page 17: ...into the long slot on the guide bar arrange the chain loop on the back of the bar to ensure the sprocket is inserted in the loop Fig 20 7 Adjust the chain tension by pulling the guide bar chain forwar...

Page 18: ...chain using the right tools to ensure minimum removal of material and even sharpness on all the cutting edges If you sharpen the chain by yourself it s recommended to purchase Sun Joe 24V CSSHRP LTE c...

Page 19: ...s to your cordless chain saw Troubleshooting Table Daily Checklist Cleaning and Storage Daily Checklist To help maintain your cordless chain saw for optimum performance we recommend you complete this...

Page 20: ...according to federal state and local regulations Contact a recycling agency in your area for recycling locations mCAUTION Even discharged battery packs contain some energy Before disposing use electri...

Page 21: ...iON Lithium Ion Battery Quick Charger 24VCHRG QC Model Accessories Item 1 2 3 24V iON 2 0 Ah Lithium Ion Battery Charge times vary by charger See website for details Battery Runtime Max 5 min 24VBAT L...

Page 22: ...re R 9 10 R Sun Joe 24V iON Cordless Chain Saw Sharpener 24V CSSHRP LTE 11 NOTE Accessories are subject to change without any obligation on the part of Snow Joe Sun Joe to provide notice of such chang...

Page 23: ...a registration card available online from our website or calling our Customer Service Department at 1 866 SNOWJOE 1 866 766 9563 or by e mailing us at help snowjoe com Failure to register your Produc...

Page 24: ...sunjoe com...

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