SNAPCYCLE R1 User Manual Download Page 27 | Manualshive

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For warranty services, please contact Snapcycle Help Center.

Snapcycle Help Center: support.snapcycle.com
Email:

[email protected]

Snapcycle service team may request additional information such as video and photography to assist
with processing of the warranty claims. Snapcycle e-bikes or parts returned without prior
authorization and proper documentation may get lost, and may cause delay to the entire process.
Warranty return shipping costs, duty and taxes are to be borne by the claimant.

Our dedicated service team will always at your disposal for technical assistance and troubleshooting.

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Summary of Contents for R1

Page 1: ...ELECTRIC BICYCLE Snapcycle R1 R1 Step Thru User sManual ...

Page 2: ...ENGLISH MANUAL Snapcycle Inc 5318 E 2nd St Long Beach CA 90803 www snapcycle com ...

Page 3: ...7 4 Operations 7 4 1 Product Specifications 7 4 2 Mechanical Checklist 8 4 3 First Ride 9 4 4 Bike Display and Controls 9 4 5 Battery and Charging 15 5 Transportation Storage 15 5 1 Transportation 16 5 2 Storage 16 6 Error Code and Troubleshooting 16 6 1 Error Code 0x21 17 6 2 Error Code 0x22 18 6 3 Error Code 0x23 18 6 4 Error Code 0x24 19 6 5 Error Code 0x25 19 6 6 Error Code 0x30 20 7 Maintenan...

Page 4: ...2 ...

Page 5: ...to serve our customers better 1 2About this manual This manual contains important safety performance service and maintenance information Please read all information in this manual before you start riding your new e bike Please pay full attention to the safety instructions in this manual and do not overlook them This manual would give you a thorough understanding of the general functionalities and ...

Page 6: ...ce and its functionalities Conduct mechanical and electrical checks following the pre riding checklist in Section 4 of this manual to ensure the e bike is safe to use This bicycle is made to be ridden by one rider at a time for general transportation and recreational use It is not made to withstand the abuse of stunting and jumping Wet weather impairs traction braking and visibility The risk of an...

Page 7: ... Water may cause the short circuit to the battery may result in fire and other consequences Avoid water when using or handling batteries 2 3 Changing Components or Adding Accessories Changing the components on your e bike with non genuine replacement parts may compromise the safety of your e bike and may void the warranty Check with Snapcycle customer service before changing the components on your...

Page 8: ...il upon your purchase of the bike If you do not receive the video link you can request it from Snapcycle Customer Care care via email at support snapcycle com or phone at 415 888 9135 3 1 Overview Rear Rack Taillight Rear Brake Saddle Frame Charging Port Head Light Battery Pedal Front Brake Front Suspension Fork Controller Derailleur Motor Tyre ...

Page 9: ...isplay Adjustable Angle Backlit Grayscale 3 2 LCD Hub Motor 750W brushless geared motor 1200W peak Frame Aluminium 6061 Charging Time 4 5 Hours Pedal Assist Intelligent 0 5 level pedal assist Total Payload Capacity 275 lbs Top Speed 20 mph by default configurable to 28 mph Recommended Rider s Height 5 3 6 4 Net Weight 72 lbs Brake Lever with brake sensor Handle Horn Display Control Pad LCD Display...

Page 10: ...ue value Ensure the seat quick release lever is properly tightened and secured and check that the seat cannot move Steering Perform a handlebar twist test to ensure the handlebar stem is secure Ensure the handlebar is set correctly in relation to the fork and the direction of travel Chain Ensure the chain is adequately lubricated clean and has no visible damage Bearings Ensure all bearings are lub...

Page 11: ...e stop turn off the power by long pressing the power button on the display control pad until the LCD display turns off This is to ensure that the motor will not be accidentally activated CAUTION when you are not riding the bike but with the power on be careful not to accidentally twist the throttle which may throw you off balance and cause serious harm injury or death 7 To turn on the headlight pr...

Page 12: ...sist 5 being the highest pedal assist Error Indicator When the system detects a fault this symbol will show up Mileage It shows the mileage value Trip Odo or Running Time 4 4 2 Display Control Pad Power On Off Press and hold POWER button for 2 seconds to turn on off the display The control system will automatically shut down if there is no operation and riding by the user for X minutes X could be ...

Page 13: ...he motor does not work when the battery voltage is low display still can keep the headlight on for a while when E bike is in riding 4 4 3 Parameter Setting on the Display You can refer to the guide in this section to adjust the parameter settings on the LCD display to better suit your personal need or preference CAUTION Please check your local rules and regulations before you make any adjustment t...

Page 14: ...nu Note The display will automatically exit MENU mode when no input has been detected for 10 seconds The display will also exit MENU mode once the user starts to pedal For safety reasons the user will not be able to get into the settings menu during the course of riding The parameters will be displayed in the following order We will proceed to take you through each parameter in the pages that foll...

Page 15: ... toggle between Metric Imperial units Factory Default Imperial _______________________________________________________________________________ Brightness bL1 Press the UP DOWN buttons to change the brightness of the backlight with 1 being the darkest and 5 being the brightest Factory default 3 _______________________________________________________________________________ Auto Off Time OFF Press t...

Page 16: ...V 48V UBE where UBE means user defined value Factory Default 48 _______________________________________________________________________________ Speed Limit SPL Press the UP DOWN buttons to the change the speed limit for the pedal assist mode Factory Default 20 The adjustable range is from 12 MPH to 28 MPH If you wish to configure your e bike to Class 3 standard you may change this speed limit sett...

Page 17: ...ger to the main power outlets and switch on the power When the LED on the charger is red it shows charging is in progress When the charger LED turns green it shows the battery is fully charged You can also remove the battery from the bike and charge it separately following the instructions shown in the Section 4 5 2 below 4 5 2 Removing the battery To take the battery off from the bike you can fol...

Page 18: ...ultraviolet light from the sun can fade the paint or crack any rubber or plastic on the bike If the ebike is not used for a long period of time one month or more the battery should be stored At 50 60 of its capacity Separate from the bike At temperatures between 32 F 105 F preferably between 50 F 77 F NOTE Check the battery every month by looking at its battery level shown on the battery LED indic...

Page 19: ... system is modified by connecting additional lamps or other electric components to the controller resulting in higher current leaving the controller Snapcycle controllers for R1 R1 Step Thru and S1 models are all rated 48V 12A for its continuous current 48V 25A for the maximum current When the transient current exceeds the maximum current or the continuous current exceeds the rated current of 12A ...

Page 20: ...or Unplug it turn off the power of the ebike Plug back this connector properly and then power on the ebike to see if this error still shows up Trace the throttle cable and check if there is any visible damage to the entire cable Lastly you can contact Snapcycle Customer Support team via email at support snapcycle com Most likely you would need to get your throttle replaced 6 3 Error Code 0x23 Defi...

Page 21: ...faulty The wiring between the hall sensor and the sensor board inside the motor is broken The sensor board in the motor is faulty The motor connector is not properly connected What should I do Check the motor connector and ensure it is properly connected Unplug it turn off the power of the ebike Plug back this connector properly and then power on the ebike to see if this error still shows up If th...

Page 22: ...for the motor cut off switches are properly connected and do not touch any brake lever when you turn on your LCD screen again If this error persists you may need to get your motor cut off switches or the associated cables replaced 6 6 Error Code 0x30 Definition This error means loss of communication between the controller and the LCD screen Possible Causes Loose connection between the controller a...

Page 23: ...e Riding on the beach or in coastal areas will expose your bicycle to salt which is very corrosive to metals Wash your bicycle frequently and wipe or spray all unpainted parts with anti rust treatment Damage from corrosion is not covered under warranty so special care should be given to extend the life of your bike especially when used in coastal areas 7 3 Lubrication To properly maintain your bik...

Page 24: ...ff all excess oil with a clean soft cloth Brake and Brake Cables every six months Apply two three drops of oil into both ends of the cable Allow the oil to penetrate into the cable Brake levers every six months Put one drop of oil on each pivot point Wipe off all excess oil with a clean soft cloth ...

Page 25: ...ted warranty includes frame forks stem handlebar seat post saddle brakes lights bottom bracket crankset pedals rims wheel hub freewheel cassette derailleur shifter motor controller LCD display battery and electrical sensors BATTERY WARRANTY Snapcycle batteries are covered by one 1 year pro rated warranty If a battery is found defective or its capacity falls below 60 of its rated value within the w...

Page 26: ...are confident in our product quality However there is a rare chance that your product s may get damaged during shipping You are well advised to inspect your product s immediately upon receiving them In the unfortunate event that you find any damage to your product s take photos from different angles keep all packaging and paperwork and contact Snapcycle by email at support snapcycle com immediatel...

Page 27: ... as video and photography to assist with processing of the warranty claims Snapcycle e bikes or parts returned without prior authorization and proper documentation may get lost and may cause delay to the entire process Warranty return shipping costs duty and taxes are to be borne by the claimant Our dedicated service team will always at your disposal for technical assistance and troubleshooting ...

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