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smithandnoble.com
800.248.8888
Care & Cleaning and Safety
Troubleshooting
Care & Cleaning
Minimal care and cleaning is needed
to maintain the beauty of your shades .
To Vacuum:
Use brush or dust head attachment .
Occasional light vacuuming with
a soft bristle attachment or gentle
feather dusting is all that is required
to keep your shades looking fresh
and neat .
To Dust:
Use soft, clean cloth.
Safety is Everything
We believe that great style should
never come at the cost of safety . To
protect young children and pets
in your home, choose a cordless
product because it eliminates the
dangers posed by cords . We strongly
recommend using cord cleats on all
standard shades to keep draw cords
out of reach .
To obtain a free cord
cleat
call us at 800 .248 .8888 or visit
smithandnoble .com/childsafety .
if these suggestions don’t work, then please give us a call or visit our website.
PROBLEM
SOLUTION
The motor does not work
1 . Check that the power source
and motor are connected properly .
2. Confirm tht the batteries are fresh .
The motor continues to run in
one direction
The limit setting was unsuccessful and
needs to be reset .
The indicator light on the remote does
not shine or the remote-controlling
range becomes shorter .
Replace the battery in the remote
(CR2430 Lithium)
The motor stops working
or works intermittently
Replace the batteries in the wand with 8
fresh AA alkaline batteries .
