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SMC Networks ClimateWorx FieldServer ProtoNode FPC-N34, Startup Manual

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SMC Networks ClimateWorx FieldServer ProtoNode FPC-N34 Startup Manual Download Page 29

 

ClimateWorx ProtoNode Start-up Guide

 

Page 29 of 46

 

Appendix A. Troubleshooting  

 Lost or Incorrect IP Address 

Appendix A.1.

 

Ensure  that  FieldServer  Toolbox  is  loaded  onto  the  local  PC.  If  not,  download  FieldServer-
Toolbox.zip  on  the  Sierra  Monitor  webpage,  under  Customer  Care-Resource  Center,  Software 
Downloads: 

 

http://www.sierramonitor.com/customer-care/resource-center?filters=software-downloads 

 

Extract the executable file and complete the installation.

 

 

 

 

 

 

 

 

 

 

Disable firewall and virus protection software if possible.

 

 

Connect a standard CAT5 Ethernet cable between the PC and ProtoNode. 

 

 

Double click on the FS Toolbox Utility. 

 

Check IP Addresses from the Device listings. 

 

 

Correct IP Address(es) by right clicking the settings icon 

 and changing the IP Address. 

Ethernet Port 

Figure 26: Ethernet Port Location 

Summary of Contents for ClimateWorx FieldServer ProtoNode FPC-N34

Page 1: ...Guide For Interfacing ClimateWorx Products M52 Controller To Building Automation Systems BACnet MS TP BACnet IP BACnet Ethernet Modbus TCP IP Metasys N2 and LonWorks APPLICABILITY EFFECTIVITY Explain...

Page 2: ...the ProtoNode product Sierra Monitor Corporation does not provide direct support If ClimateWorx needs to escalate the concern they will contact Sierra Monitor Corporation for assistance Support Conta...

Page 3: ...t to the Field Protocol cabling Section 4 3 or connect ProtoNode FPC N35 s 2 pin LonWorks port to the Field Protocol cabling Section 4 4 8 Connect Power to ProtoNode 6 pin connector Section 4 5 9 Use...

Page 4: ...ower Up ProtoNode 18 5 Use ProtoNode Web Configurator to Setup the Gateway 19 5 1 Connect the PC to ProtoNode via the Ethernet Port 19 5 2 Connecting to ProtoNode Web Configurator 20 5 3 Selecting Pro...

Page 5: ...Termination Switch on the ProtoNode N34 left and 16 Figure 13 Connection from ProtoNode to RS 485 Field Network 17 Figure 14 RS 485 BMS Network EOL Switch 17 Figure 15 LonWorks Terminal 17 Figure 16...

Page 6: ...net btl for more information about the BACnet Testing Laboratory Click here for BACnet PIC Statement LonMark International is the recognized authority for certification education and promotion of int...

Page 7: ...lled device connected to the ProtoNode and automatically configures them for BACnet MS TP BACnet IP BACnet Ethernet Metasys 2 N2 by JCI Modbus TCP IP or LonWorks 3 It is not necessary to download any...

Page 8: ...1088 ProtoNode FPC N35 FPC N35 1089 Figure 1 ProtoNode Part Numbers FPC N34 units have the following 3 ports RS 485 Ethernet RS 485 FPC N35 units have the following 3 ports LonWorks Ethernet RS 485 3...

Page 9: ...TU Baud Rate 9600 Parity None Data Bits 8 Stop Bits 1 Figure 4 COM Settings 3 3 2 Set Modbus Node ID for each Device attached to the ProtoNode Set Modbus Node ID for each of the devices attached to Pr...

Page 10: ...do not use the S bank DIP switches S0 S3 to select a Field Protocol o On ProtoNode FPC N35 units these switches are disabled the Field Protocol is always LonWorks ProtoNode FPC N34 S Bank DIP Switches...

Page 11: ...NOTE Never set a BACnet MS TP MAC Address of the ProtoNode to a value from 128 to 255 Addresses from 128 to 255 are Slave Addresses and can not be discovered by BMS Front Ends that support Auto Discov...

Page 12: ...Cnet MS TP The baud rate on ProtoNode for Metasys N2 is set for 9600 B bank DIP switches B0 B3 are disabled for Metasys N2 on ProtoNode FPC N34 B bank DIP switches B0 B3 are disabled on ProtoNode FPC...

Page 13: ...mateWorx ProtoNode Start up Guide Page 13 of 46 4 INTERFACING PROTONODE TO DEVICES 4 1 ProtoNode FPC N34 and FPC N35 Showing Connection Ports Figure 9 ProtoNode FPC N34 upper and ProtoNode FPC N35 low...

Page 14: ...ACnet and FPC N35 LonWorks Pins 1 through 3 are for RS 485 devices o Use standard grounding principles for RS 485 GND Pins 4 through 6 are for power Do not connect power until Section 4 4 Device Pins...

Page 15: ...biasing jumpers are OFF The OFF position is when the 2 RED biasing jumpers straddle the 4 pins closest to the outside of the board of the ProtoNode Figure 11 Only turn biasing ON o IF the BMS cannot...

Page 16: ...the pins closest to the inside of the board of the ProtoNode o On short cabling runs the EOL switch does not to need to be turned ON If the ProtoNode is placed at one of the ends of the trunk set the...

Page 17: ...Termination Switch needs to be enabled Figure 14 o The default setting from the factory is OFF switch position right side o To enable the EOL Termination turn the EOL switch ON switch position left s...

Page 18: ...TE These values are nominal and a safety margin should be added to the power supply of the host system A safety margin of 25 is recommended Figure 16 Required current draw for the ProtoNode Apply powe...

Page 19: ...ProtoNode The Default IP Address of ProtoNode is 192 168 1 24 Subnet Mask is 255 255 255 0 If the PC and ProtoNode are on different IP Networks assign a static IP Address to the PC on the 192 168 1 xx...

Page 20: ...rator the Active Profiles section is shown on the lower left side of the screen The Active Profiles section lists the currently active device profiles including previous Web Configurator additions and...

Page 21: ...the device s Modbus Node ID which was assigned in Section 3 3 2 Then press the Submit button to add the Profile to the list of devices to be configured Repeat this process until all the devices have b...

Page 22: ...net as the ProtoNode Section 5 1 open a web browser on the PC and enter the IP Address of the ProtoNode the default address is 192 168 1 24 The Web Configurator is displayed as the landing page Figure...

Page 23: ...he IP Gateway Default Gateway field Type in a new IP Gateway NOTE If the ProtoNode is connected to a router the IP Gateway of the ProtoNode should be set to the IP Address of that router Reset ProtoNo...

Page 24: ...ange from 1 to 4 194 303 To assign a specific Device Instance or range change the Node_Offset value as needed using the calculation below Device Instance desired Node_Offset Modbus Node_ID For example...

Page 25: ...e the default address is 192 168 1 24 If the IP Address of the ProtoNode has been changed by previous configuration the assigned IP Address must be gathered from the network administrator The Web Conf...

Page 26: ...ks Network Management Tool If an XIF file is required see steps in Section 8 1 1 to generate XIF 8 1 1 Instructions to Download XIF File from ProtoNode FPC N35 Using Browser Connect a CAT5 Ethernet ca...

Page 27: ...browser and go to the following address IP Address of ProtoNode fserver xif o Example 192 168 1 24 fserver xif If the web browser prompts to save the file save the file onto the PC If the web browser...

Page 28: ...nload the BACnet Explorer Start up Guide For purchasing information look up the BACnet Explorer page on the Sierra Monitor website www sierramonitor com connect all protocol gateway products bacnet ex...

Page 29: ...Downloads http www sierramonitor com customer care resource center filters software downloads Extract the executable file and complete the installation Disable firewall and virus protection software i...

Page 30: ...ProtoNode into the web browser or use the FieldServer Toolbox to connect to the ProtoNode Click on Diagnostics and Debugging Button then click on view and then on connections If there are any errors...

Page 31: ...op bits o Check device address o Verify wiring o Verify device is connected to the same subnet as the ProtoNode o Verify the Modbus device was discovered in Web Configurator Section 5 2 Field COM prob...

Page 32: ...LED will go on solid 15 seconds after power up It will turn off after 5 seconds A steady red light will indicate there is a system error on the unit If this occurs immediately report the related syste...

Page 33: ...d or download FieldServer Toolbox zip on the Sierra Monitor webpage under Customer Care Resource Center Software Downloads http www sierramonitor com customer care resource center filters software dow...

Page 34: ...art up Guide Page 34 of 46 o Select Full Diagnostic NOTE If desired the default capture period can be changed o Click on Start Diagnostic o When the capture period is finished the Diagnostic Test Comp...

Page 35: ...5 of 46 Step 2 Send Log o Once the diagnostic test is complete a zip file is saved on the PC o Choose Open to launch explorer and have it point directly at the correct folder o Send the Diagnostic zip...

Page 36: ...wing a Click on Setup b Click on File Transfer c Click on the Firmware tab 5 In the Firmware tab click on Choose Files and select the firmware file extracted in step 1 6 Click on the orange Submit but...

Page 37: ...ted access to the ProtoNode The User account can view any ProtoNode information but cannot make any changes or restart the ProtoNode The password needs to be a minimum of eight characters and is case...

Page 38: ...VT_count_f 30012 Circuit 1 Filter Drier Entering Temp 10 x C F AI 11 do do do do Temp FilterDriveA2 AI 13 AI 13 nvoTpFlDrA2_XXX SNVT_count_f 30013 Circuit 1 Filter Drier Leaving Temp 10 x C F AI 12 do...

Page 39: ...RelaxBand1 AV 27 AO 27 nvi nvoTpRlxBnd1_XXX SNVT_count_f 40027 Temperature Dead Band 10 x F AV 28 x x x x x TempDeadBand2 AV 28 AO 28 nvi nvoTmpDdBnd2_XXX SNVT_count_f 40028 Temperatue Relax Band 10 x...

Page 40: ...AO02_XXX SNVT_count_f 40083 Cooling Demand Valve Position AV 84 x x x Main AO03 AV 84 AO 84 nvi nvoMain_AO03_XXX SNVT_count_f 40084 Water Reg Valve 1 Position AV 85 o o o EX AO01 AV 85 AO 85 nvi nvoEx...

Page 41: ...SHum_XXX SNVT_switch 10023 Low Supply Air Humidity BI 24 o o o o o Low S Humidity BI 24 DI 24 nvoLoSHum_XXX SNVT_switch 10024 Lose of Supply Air Sensor BI 25 o o o o o Lose of S Sensor BI 25 DI 25 nvo...

Page 42: ...f Off On Off On Off Off 42 Off On Off On Off On Off Off 43 On On Off On Off On Off Off 44 Off Off On On Off On Off Off 45 On Off On On Off On Off Off 46 Off On On On Off On Off Off Address A0 A1 A2 A3...

Page 43: ...8 Off On Off On Off Off Off On 139 On On Off On Off Off Off On 140 Off Off On On Off Off Off On 141 On Off On On Off Off Off On Address A0 A1 A2 A3 A4 A5 A6 A7 142 Off On On On Off Off Off On 143 On O...

Page 44: ...On On 219 On On Off On On Off On On 220 Off Off On On On Off On On 221 On Off On On On Off On On 222 Off On On On On Off On On 223 On On On On On Off On On 224 Off Off Off Off Off On On On 225 On Off...

Page 45: ...40 C to 75 C 40 F to167 F Surge Suppression EN61000 4 2 ESD EN61000 4 3 EMC EN61000 4 4 EFT Humidity 5 90 RH non condensing Specifications subject to change without notice Figure 31 Specifications App...

Page 46: ...ation or on which original identification marks have been removed or altered This Limited Warranty also will not apply to interconnecting cables or wires consumables or to any damage resulting from ba...

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