Rev. 1.2 of 12.2020
41
Certification
All components of the “ZUP” power supply unit have certificates of conformity (CE) issued
by the manufacturers.
Impact on the Environment
A worn out product is a hazardous waste, which shall be handed over to
a local authorized electric and electronic waste management facility for
disposal.
Proper handling of worn out electric and electronic equipment will help to
avoid harmful impact on people’s health and natural environment resulting
from inappropriate storage and processing of such equipment.
General Warranty Terms and Conditions
The GUARANTOR provides the warranty for the purchased product/system under the terms and conditions specified below:
Article 1
The GUARANTOR warrants proper functioning of the purchased fire safety product/system and commits to remove defects free of charge if they
occur during the granted warranty period. The following shall be considered as a fire safety product/system:
•
Power supply unit for smoke and heat control systems,
ZUP
type (power supply unit for fire safety systems)
Article 2
The warranty for the system/product specified in this Warranty Terms and Conditions is effective on the territory of the Republic of Poland and
remains valid for 24 months from the date of sale or for other time duration specified in the contract. The GUARANTOR provides the warranty
under a condition precedent, i.e. full payment of the required purchase price for the system/product. In case of lack of payment for the
system/product, it shall remain the property of the GUARANTOR, and the warranty rights specified below shall not arise and shall not bind the
GUARANTOR.
Article 3
It is possible to extend the Warranty Period on the condition that a separate Maintenance and Service Agreement between the GUARANTOR and
the Owner/Manager of the plant is concluded. Yearly inspections are integral part of such an agreement. They are chargeable and include
replacement of wear parts and specification of the plant during the Extended Warranty Period.
Article 4
The basis for consideration of the reported claim during the Warranty Period is submitting the claim within 7 days from the date of detection of
the defect; making the product/system available in the same state as when the defect occurred, along with the detailed description of the
technical problem and documents confirming carrying out all inspections and periodic checks/maintenance anticipated by the GUARANTOR. The
claim shall be submitted by sending
filled “Claim Application Card” form available on
, to the GUARANTOR’s address. It is acceptable
to send the application form to e-mail address
or via fax. Further use of the defective system/product is absolutely unacceptable.
Article 5
The GUARANTOR undertakes to begin repairing the defect within 2 working days from the date of the receipt of the claim. The GUARANTOR
undertakes to repair the defect within 21 working days from the date of the receipt of the claim with full documentation (description of the
defect
–
filled “Claim Application Card” form, copies of the inspection and periodic test reports). If it is necessary to import some
hard to reach
materials or parts the repair will be carried out within the shortest possible period of time reasonable from the technical point of view. The
Warranty Period shall be extended by the repair time. The Warranty Holder is obliged to make it possible to the GUARANTOR to carry out all
indispensable actions associated with identification of the reasons for the failure and with the removal of the failure. In case of concealment or
misinformation on the Warranty Holder’s side, the Warranty Holder shall bear the repair costs
and lose the granted warranty. The GUARANTOR
undertakes to remove malfunctions and physical defects or to provide new, defect-free items, free of charge, during the Warranty Period, if the
defect concerns any element included in the system and subject to replacement, reported by the Ordering Party.
Article 6
The Warranty is valid in case when:
•
The elements of the system/product, which have been factory sealed (if applicable), have intact, original seals, or seals placed by the
GUARANTOR or a service point authorised by the GUARANTOR.
•
The elements of the system/product are fully identifiable (in particular, they have intact, legible identification plates
–
if applicable).
•
All inspections and periodic maintenance and service controls required by the GUARANTOR and/or legal regulations in force have been carried
out, in particular the ones specified in the Operation and Maintenance Manual (if applicable), in valid standards, including PN-EN 12101-6 (if
applicable), required by the Building Law (Act of 7
July 1994, “Building Law”, consolidated text, Journal of Laws 2013, item
1409 as amended),
Summary of Contents for ZUP
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