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SMATE SM1UHDSE49, Operation Manual

The SMATE SM1UHDSE49 is a high-definition smart TV with outstanding picture quality and advanced features. To easily operate this sleek device, we provide a comprehensive Operation Manual available for free download on our website. Enhance your entertainment experience with this top-notch product without having to worry about the manual.

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-1-                                                                                                                                                                                        

 

                                                                                                                  © SMATE

 

 

Table of Contents 

   

Table of Contents

 ............................................................................................................................................ 1

 

Declaration

 ....................................................................................................................................................... 2

 

SAFETY INSTRUCTIONS

 ................................................................................................................................ 5

 

SAFETY INSTRUCTIONS

 ................................................................................................................................ 6

 

IMPORTANT INFORMATION

 .......................................................................................................................... 8

 

Television Antenna Connection Protection

 ................................................................................................. 8

 

Attaching or Removing the Stand

 ................................................................................................................. 9

 

Identifying Front and Rear Panel

 ................................................................................................................ 10

 

Front View

 ...................................................................................................................................................... 10

 

Rear View Mounting Pattern

 ........................................................................................................................ 11

 

Side Control Buttons

 ..................................................................................................................................... 12

 

Rear View Connections

 ................................................................................................................................ 13

 

Installing Batteries to the Remote Control

 ................................................................................................ 15

 

TV Remote Control

 ........................................................................................................................................ 17

 

Smart TV Operations

 .................................................................................................................................... 21

 

Traditional TV Operations

 ............................................................................................................................ 29

 

How do I clean the TV?

 ................................................................................................................................. 53

 

Troubleshooting

 ............................................................................................................................................ 54

 

Specifications

 ................................................................................................................................................ 58

 

Support

 ........................................................................................................................................................... 60

 

 

 

Summary of Contents for SM1UHDSE49

Page 1: ...D UHD SMART TV OPERATIONS MANUAL For use with models SM1UHDSE55 SM1UHDSE49 For support please contact us at support smate com au www smate com au SMATE Smart Mate Experience reality at its best Entertaining Australia ...

Page 2: ...tection 8 Attaching or Removing the Stand 9 Identifying Front and Rear Panel 10 Front View 10 Rear View Mounting Pattern 11 Side Control Buttons 12 Rear View Connections 13 Installing Batteries to the Remote Control 15 TV Remote Control 17 Smart TV Operations 21 Traditional TV Operations 29 How do I clean the TV 53 Troubleshooting 54 Specifications 58 Support 60 ...

Page 3: ...e fitness of such device content or service for your particular requirement or the protection from interruption and error during operation of such device content or service to the maximum extent permitted by applicable law in any case including fault or neglect Manufacturer shall not be held liable for legal actions or indemnity obligation arising from any consequence as a result of or related to ...

Page 4: ...ions 3 Cleaning Unplug the TV from the wall outlet before cleaning Do not use liquid abrasive or aerosol cleaners Cleaners can permanently damage the cabinet and screen Use a lightly dampened cloth for cleaning 4 Wall Bracket Wall brackets are not supplied with this product After market brackets may be available to purchase locally Please refer to the specification page for dimensions 5 Water and ...

Page 5: ...vice Unplug the TV from the wall outlet and refer servicing to qualified service personnel under the following conditions a When the power supply cord or plug is damaged b If liquid has been spilled or objects have fallen into the TV c If the TV has been exposed to rain or water d If the TV does not operate normally by following the operating instructions Adjust only those controls that are covere...

Page 6: ...unding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade and the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 8 Protect the power cord from being walked on or pinched particularly at the pl...

Page 7: ...re may cause fire or electric shock Slots and openings in the back and bottom of the cabinet are provided for ventilation To ensure reliable operation of the TV and to protect it from overheating be sure these openings are not blocked or covered Do not place the TV in a bookcase or cabinet unless proper ventilation is provided Never push any object into the ventilation slots of the TV Do not place...

Page 8: ...aged the internal components may function abnormally Unplug the power cord immediately and contact your dealer for repair Continued use of the product may cause fire or electric shock Do not install the product in an area with heavy dust or high humidity Operating the product in environments with heavy dust or high humidity may cause fire or electric shock Hold the power connector when removing th...

Page 9: ...roper grounding of the mast and supporting structure grounding of the lead in wire to an antenna discharge unit size of the grounding conductors location of antenna discharge unit connection to grounding electrodes and requirements of the grounding electrode Lightning Protection For added protection of the TV during a lightning storm or when it is left unattended or unused for long periods of time...

Page 10: ...E ENSURE THE PANEL IS NOT IMPACTED PRESSED ON OR FORCE IS APPLIED WHILST INSTALLING OR HANDLING OF THE TV TAKE UTMOST CARE AND PRACTICE SUCH AS A TWO PERSON LIFT AND INSTALLTION FOR ANY HANDLING OF THE TV ANY DAMAGE TO THE PANEL AS A RESULT OF UNSAFE HANDLING IS NOT COVERED UNDER THE WARRANTY To attach the stand place the display unit flat on a table Afterwards match the 4 pins on the neck to the ...

Page 11: ...hen power is plugged in but the TV is not turned on The light turns blue when the TV is turned on Because of the LED in the panel the TV might take 10 12 seconds to power on REMOTE SENSOR When the remote control is under RF mode the remote sensor receives RF signals from the remote control ...

Page 12: ...rew size M4 Length of screw should not exceed 8mm Please Note The 8mm length of screw refers to how deep the screw can go inside the mounting holes When you re buying screws you should add the original 8mm to the thickness of your mounting plate in order to get the total screw length ...

Page 13: ...button increases the TV s volume If a sub menu is active pressing this button will move the select right 4 V This button decreases the TV s volume If a sub menu is active pressing this button will move the selection left 5 P This button changes the TV channel up If the OSD is active this button functions as up for the menu 6 P This button changes the TV channel down If the OSD is active this butto...

Page 14: ...o devices that use HDMI cable such as Blu ray or HD DVD player or HD cable satellite set top box This connection port receives pure digital audio and high definition signal through one single cable This port can also accept a HDCP video device for video 4 HDMI2 HDMI3 HDMI connects to devices that use HDMI cable such as Blu ray or HD DVD player or HD cable satellite set top box This connection port...

Page 15: ...s for playing music and picture The USB port is also used for updating the TV s firmware 10 Earphone Out Connect to 3 5mm mini jack audio cable for sound from TV 11 SD CARD IN Supports up to 128GB SD card 12 YPBPR IN This connection port is used for mini YPBPR input cable 13 AV IN AV Audio L IN AV Audio R IN Video connects to devices that use composite video cables such as VCR or DVD player or Wii...

Page 16: ...s correctly please re attach the battery cover Please note Only use AAA batteries Inserting the batteries incorrectly may also result in cracking or leakage that may pose a fire risk or lead to personal injury Dispose the batteries in accordance with local laws and regulations Keep the batteries away from children and pets If the remote control is not used for a long time remove the batteries Keep...

Page 17: ...ccording to the brightness of the room Do not point bright lights at the remote control sensor Do not place objects between the remote control and the remote control sensor Do not use this remote control while simultaneously operating a remote control of other devices Remote Control Preparation Install the batteries in the back of the remote control ensuring to match up the polarity markings The b...

Page 18: ... 17 SMATE TV Remote Control This remote control is actually an air mouse which has combined mouse function and traditional remote control function ...

Page 19: ...s to enter or exit from Teletext mode 6 Next Track SIZE Press this button to select the Teletext size 7 INFO Shows the display info 8 TIMESHIFT Recording in time shift 9 Stop or Play REC Recording function under DTV mode 10 PVRLIST List of recording content 11 MENU Press to display close the menu 12 Return button back to previous page on Smart TV Android System 13 VOLUME UP DOWN BUTTONS Press to a...

Page 20: ...s defaulted to 2 4G mode The LED light is off when it s on 2 4G mode When a button is pressed the LED will light up FAV button is to switch the modes between 2 4G and RF Pressing FAV button for 3 seconds will switch to RF mode When in RF mode the LED light is always on When a button is pressed the LED light will be turned off And when the air mouse is not used for 20 seconds it goes into standby m...

Page 21: ...Pressing the CAPS button will enable all caps fonts To turn it off press the CAPS button again Tips When using the QWERTY keyboard do not cover the area where the IR sensors are placed To enter UPPERCASE letters press the Caps button first followed by the chosen letter button To enter the numbers and characters shown on the keys in blue press the Alt button first followed by the chosen letter butt...

Page 22: ...ge Layout When you turn on the TV it will go to the launcher page as per below Insert the USB receiver of the air mouse into the USB port of the TV to enable the air mouse control Press the arrow cursor button for an arrow cursor to appear on the screen You can now operate it as a mouse moving and choosing pressing OK button to assist with the operations Home page has the following listed on it Th...

Page 23: ...d Press OK button to display the settings interface The following is a brief description of the function of each menu Network 1 Wi Fi Turn on Wi Fi to search for the network to connect to and follow the prompts to enter the password to connect ...

Page 24: ...item will display the status of the wired network connection and the user can set up the network agent here 3 PPPoE The user can enter the account number and password provided by the telecom operators to dial up for Internet access ...

Page 25: ...Sounds In this menu you can set the volume notify the prompt tone button prompt tone as well as other audio settings Apps In this menu you can view the system applications running applications and all installed application ...

Page 26: ...image mode and set up your favorite wallpaper Display reset Here you can view the details of the internal storage space and the use of the SD card With backup reset you can do factory data reset After resetting all user installed data on TV will be erased ...

Page 27: ...ct Us model information android version and other TV information Date Time You can modify the date and time and also choose to synchronize with the date time of the connected network Please ensure the right time zone is selected as it ascertains the right EPG times for the DTV operation ...

Page 28: ... 27 SMATE Language System language can be selected here Keyboard User keyboard can be customized to personal preferences using keyboard input settings and you can also view the personal dictionary ...

Page 29: ...smart mode supporting applications only Security restrictions The user can set the security function in the menu whether to allow the installation of unknown source program application program verification limit the application to access your account allowing Android device manager to lock device or erase the data on the device which has been lost ...

Page 30: ...ess the source button on the air mouse to display the input source menu select the corresponding input signal source and press the confirm button to enter the relevant signal source TV MENU Press the menu button to display the menu Picture ...

Page 31: ... corresponds to your viewing requirement Image Noise Reduction To improve the picture sharpness Sound Sound Mode You can select the type of special sound to be used when watching a given settings broadcast Your TV has five sound settings Standard Music Movie Sports User that are preset at the factory Standard Selects the normal sound mode Music Select the sound mode for music Movie Emphasises bass...

Page 32: ...free to air TV signal digitally NOTE There are other DTV ATV and ATV tuning options also available for other regions Press key to select Auto Tuning option You can select the country in this list view and set the Search Type option The number of searched channels will be shown on the screen When the search is finished all the channels will be stored in the memory NOTE If you want to exit the searc...

Page 33: ...skip programs You can press FAV button to add to your favourite list Fav If you like the program of a channel you can press the FAV button on the remote control to add it to your favourite list You can later press the FAV button on the remote control to navigate to your favourite program Creating Favourite List Press the Fav button to add to favourite list ...

Page 34: ...must have perfect reception quality or you will not receive them at all So unlike analogue channels you are not able fine tune a digital channel If the signal strength indicates that the signal is weak a possible solution is to adjust your antenna to increase the signal strength Continue to adjust the antenna until you find the best position with the strongest signal ...

Page 35: ...tion about the programs to be broadcast You can access it in digital mode by pressing the EPG button on the remote control Press the EPG button to display the EPG interface above The area at the top will display information about the selected program or channel NOTE You can go to Settings Menu Time to edit how long the MENU EPG is displayed on the screen ...

Page 36: ...the or to view the list of tuned channels Channel View and then press OK to confirm Channel View You can revert back to the channel program list by pressing the or button for Program View By scrolling to the preferred program and pressing the green info button a sub menu displaying the program information can be displayed as per below Program View ...

Page 37: ...lling to the channel being displayed and scrolling by pressing or button Program View If in the above view program view the red Record button is pressed with the PVR system set up properly please refer the PVR system information in the guide it will display the menu as below to allow for instant program recording ...

Page 38: ...iew as per below if the red Record button is pressed with the PVR system set up properly please refer the PVR system information in the guide it will display the menu as below to allow for scheduling program recording Please refer PVR system information for PVR set up guide Channel View ...

Page 39: ... 38 SMATE PVR Scheduling View For displaying the schedule of events to be recorded press the yellow button to display the schedule which can further be edited or deleted Schedule View ...

Page 40: ... 39 SMATE For scheduling a reminder of a program it can be done by pressing the blue Remind button in either Program View or Channel View to set the program reminder as per below Reminder View ...

Page 41: ... 40 SMATE Press the INFO button to display full program information on the top of your screen as per below You can press RETURN button to exit the EPG menu ...

Page 42: ...if the Program Guide Channel is highlighted and scrolling is done by pressing or buttons to view the Channel View it will automatically display the current program channel in the list highlighted in blue for easier browsing Program View ...

Page 43: ...an record live TV programs for later viewing DTV Menu Settings PVR File System PVR File System should be set up prior to use of the PVR system for recording Please plugin an external memory device with enough available memory for recording NOTE If it s not done then the PVR system may not work properly and interfere with DTV channel broadcasting WARNING 1 Before connecting your USB device to the T...

Page 44: ...System Select Disk Press the OK button to enter the submenu and press to choose the disk to use for PVR PVR File System Format External device memory for recording should be formatted to FAT32 when using for PVR Please note formatting will delete any existing content on the memory device Press the OK button to enter the format submenu Do not disconnect disk or turn power off during formatting When...

Page 45: ... well Once the PVR File System is set up please follow instructions below for recording via PVR system Operations 1 Insert an external drive with enough storage capacity 2 Please set up the PVR File System 3 Press EPG on the remote control choose the channel which you would like to record in the Channel View 4 Press red button for Recording and setting up the schedule You can setup multiple schedu...

Page 46: ...r the Channel View then press the red button on the remote control Record Channel View Record Please set the channel time dates as per example below and press the OK button It will display a message success to confirm the recording schedule has been set successfully PVR Scheduling View Channel View Record ...

Page 47: ...g conflict and set it again 2 EPG Schedule Yellow Button Press Schedule to list the programs and what time they will start to record You can also modify and delete the schedule 3 When it s time to record a message on screen will prompt to record or exit If no action is taken it will set to record and all the sources will stop If the TV is on and on some other channel or modes such as HDMI Android ...

Page 48: ...nt broadcast A progress bar will be displayed at the bottom of the screen 4 Recording stops when you press the EXIT button and the recorded file is stored in the external USB device automatically NOTE You can only watch channels on the same frequency as the program being recorded If the channel is changed or some other mode is entered a message will appear prompting you to continue or STOP RECORDI...

Page 49: ...hem Please set the program schedule for longer to ensure recorded programs are recorded appropriately for the entire duration and not affected by changes to program timings by the network broadcasters If you see the message DISK NOT READY displayed remove the device reconnect it and proceed with your recording Some USB storage devices may not be compatible for smooth operation with this TV For lar...

Page 50: ...RC is short for Audio Return Channel Its function is to transmit the sound signal for specifically supporting of the ARC HDMI interface The TV can be connected via the ARC audio signal through the HMDI line It will transmit audio to the amplifier or any other HDMI ARC audio equipment set up so as to save a separate array of output wire connection System Standby It is to control the device which is...

Page 51: ...Time Menu Time Set Time Zone Sleep Time User can set the time when TV goes to standby mode NOTE The Sleep time default is off If you would like the TV to sleep you can set the TV sleep time and it will go to standby mode automatically at the specific time you have set When the time remaining is less than 60 seconds before sleeping reminder information will be displayed on the screen You can press ...

Page 52: ...nnels or programs of certain ratings like MA15 AV15 R Set Password The default password is 0000 Set user defined password for the locking system Block Program Set channels for blocking Parental Guidance Set programs of certain rating like MA15 AV15 R to be blocked ...

Page 53: ... 52 SMATE Media When you insert USB disk into the USB port it will show a message check whether open the disk Or you can also press Source button choose Media Browser and access the disk ...

Page 54: ...ion and possible permanent damage to the panel which will not be covered under the warranty with clean water and wipe again Wipe the display with a dry micro fiber cloth or 100 cotton cloth afterwards Please NOTE Make sure you wring the water out of the cloth before cleaning the bezel or remote in order to prevent water from penetrating into the electronics Cleaning the Screen 1 Use a 100 cotton c...

Page 55: ... turning ON again AIR MOUSE DOES NOT WORK Make sure the USB supplied with the air mouse is inserted in the USB port of the TV Turn off the TV unplug it from the socket Remove the batteries out of the remote for 30 minutes Press the remote buttons and the power button randomly for a good 2 seconds and then reinstall the batteries Try the remote to see if it works The TV s remote sensor is also hous...

Page 56: ... as well If that does not help most likely you ll need to upgrade your video card to a newer one PICTURE IS DISTORTED OR HAS ABNORMAL SOUND This might be from interference from large electrical appliances cars motorcycles or fluorescent lights If the TV is close to the wall try moving the TV to another room in your house to see if the problem still occurs PICTURE DOES NOT COVER THE ENTIRE SCREEN I...

Page 57: ...possible some image distortions can occur TIPS FOR LETTERBOX CONTENT USERS Letterboxed Widescreen versions of DVD movies are most commonly formatted for standard 4 3 TVs The TV has the capability of expanding this content so the entire screen is filled at the expense of the image proportion To use this function change the aspect ratio by Menu Picture Aspect Ratio I CANNOT FIND THE VOLUME AND CHANN...

Page 58: ... auto with the correct time zone selected Turn the TV off at the main power and turn on again after 2 minutes to resolve MANUALLY LOADING APPS It s normally advisable to use the play store for downloading apps However if you choose to manually upload an app please make sure the apk file is downloaded from a trusted source onto USB Insert the USB to start the media browser and locate the file to in...

Page 59: ...D Frame Recover 3 2 3 2 Noise Reducing Core Technology 3D 3D Aspect Ratio Full Normal WaterGlass Zoom Full Normal WaterGlass Zoom Gamma Fixed Gamma Fixed Gamma Lamp Adjust Yes Yes Picture Mode Standard Soft User Lightness Standard Soft User Lightness Video Adjust Brightness Contrast Color Tint Sharpness Brightness Contrast Color Tint Sharpness 2 Audio Functions Sound Mode Standard Music Movie Spor...

Page 60: ...00x5000 USB file system FAT32 FAT16 4 Input Output Connections Input Ports 1 input x TV Tuner DVB T DVB T2 1 input x AV audio shared with YPBPR 1 input x mini YPBPR 3 inputs x HDMI HDMI 1 support ARC function 1 input x VGA 1 input x PC Audio In 2 inputs x USB2 0 in 1 input x SD CARD in 1 input x Ethernet in 1 input x TV Tuner DVB T DVB T2 1 input x AV audio shared with YPBPR 1 input x mini YPBPR 3...

Page 61: ...ns apply under the Standard Warranty to some products as identified in Table 1 1 3 To make a claim under the Standard Warranty you will need to a provide proof of purchase to Smart Group Technologies Australia showing the date of purchase of the products provide a description of the Products and the price paid for the Products by sending written notice to Smart Group Technologies Australia at PO B...

Page 62: ...uct whilst it is outside Australia 2 8 To any wear and tear if the product is used in commercial industrial educational or rental applications 2 9 To the normal incidence of off coloured or dark pixels in LCD and LED screens as described in the User Manual for the product Smate will only repair or replace the product if there are a 8 or more dark pixels in the screen unless 2 or more are adjoining...

Page 63: ... 62 SMATE ...

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