11 Troubleshooting
SMA Solar Technology AG
Operating manual
SBSxx-10-BE-en-11
120
Event number
Message, cause and corrective measures
10248
|tn4|: network busy
The network is busy. Data exchange between the devices is not at an optimum
and is greatly delayed.
Corrective measures:
• Reduce the number of devices in the network.
• If necessary, increase the data query intervals.
• If necessary, reduce the number of devices in the network.
10249
|tn4|: network overloaded
The network is busy. Data exchange between the devices is not at an optimum
and is greatly delayed.
Corrective measures:
• Reduce the number of devices in the network.
• If necessary, increase the data query intervals.
• If necessary, reduce the number of devices in the network.
10250
[Interface]: package error rate [ok / high]
The package error rate has changed. If the package error rate is high, the net-
work is overloaded or the connection to the network switch or DHCP server
(router) is disturbed.
Corrective measures if the package error rate is high:
• Ensure that with an Ethernet connection, the network cable and the
network connector are not damaged and that the network connectors are
correctly plugged.
• If necessary, increase the data query intervals.
• If necessary, reduce the number of devices in the network.
10251
[Interface]: communication status goes to [OK / Warning / Error /
Not connected]
The communication status to the network switch or DHCP server (router) has
changed. An additional error message may be displayed.
