SMA Solar Technology AG
10 Troubleshooting
Installation Manual
SB13_21TL-IA-en-65
49
EEPROM
Temporary disturbance during reading or writing of data from the EEPROM.
This data is not essential for safe operation.
This message is for information purposes only and has no effect on the
performance of the inverter.
EEPROM dBh
EEPROM data is defective, the device has switched off because the loss of
data has disabled important functions of the inverter.
Corrective measures:
• Contact the SMA Service Line.
EeRestore
One of the duplicate records in the EEPROM is defective and has been
reconstructed without loss of data.
This error message is purely for information purposes and has no effect on
the performance of the inverter.
Fac
Fac-Bfr
FacFast
Fac-Srr
The mains frequency is outside the permissible range. The inverter has
disconnected from the electricity grid.
Corrective measures:
• Ensure that the AC cable is connected correctly (see Section 6.3.2
"Connecting the Inverter to the Electricity Grid", page 27).
• Ensure that the mains frequency is within the permissible range.
• If the mains frequency is within the permissible range and this message
is still displayed, contact the SMA Service Line.
GOOSE Timeout
No valid Goose commands have been received for one minute. The
GOOSE-GoAppId is incorrectly configured or no data can be transmitted.
Corrective measures:
• Check the network cabling and the parameter setting.
• Load default values if GOOSE has been activated inadvertently.
Iac-DC_Offs-Srr
Iac-DC_Offs-Bfr
Excessive DC current has been detected during feed-in operation.
Corrective measures:
• Ensure that the grid conditions are complied with.
• If this message is displayed frequently or recurrently, contact the
SMA Service Line.
Imax
Overcurrent on the AC side. The current at the AC connection is higher than
specified.
Corrective measures:
• Ensure that the PV plant is correctly rated.
• Ensure that the grid conditions are complied with.
Message
Description and Corrective Measures
