LIMITED WARANTY
WARRANTY AND REPAIRS
Warranty requests will be processed only with an original proof of purchase from an authorized SKY-HERO dealer, showing the name
of the buyer as well as the date of purchase. If the case for Warranty is confirmed, the product will be repaired. Only SKY-HERO will be
able to take the decision about repairing the product. SKY-HERO will only accept a return under warranty in case of proven of evident
product failures:.
In case of paid repairs, we establish a quote that we pass to your dealer. The repairs will be carried out only after we have received
confirmation from the dealer. The price of the repairs must be paid to the dealer. For chargeable repairs, we charge at least 30 minutes
of work in the workshop as well as forwarding fees. In the absence of an agreement for the repairs within a period of 90 days, we re-
serve the option to destroy the product or use it otherwise.
WARRANTY PERIOD
Exclusive Warranty: SKY-HERO ensures the product purchased (the «Product») will be free from defects in improper materials and work-
manship (subject to the terms set forth herein) in accordance with the official documentation for the applicable Warranty Period from
the date of retail purchase. Warranty is governed by and construed under the laws of the country in which the original product purchase
took place. The warranty period is 6 months and the duration of warranty obligation of 18 months at the expiration of the warranty
period.
WARRANTY LIMITATIONS
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a) The Warranty applies only to the original purchaser and is not-transferable. The Purchaser’s legal rights consists of repair or exchange
under this Warranty. The Warranty applies only to products purchased from an authorized dealer of SKY-HERO products. Sales via third
parties are not covered by this Warranty. Your Anakin is covered by this Warranty under the specified Warranty period starting from the
original purchase date. Proof of the original purchase date is required for Warranty service. SKY-HERO reserves the right to modify the
provisions of this Warranty without prior notice and then revokes the existing Warranty provisions.
(b) SKY-HERO assumes no Warranty as to the merchantability of the product capabilities and the physical form of the user for a given
use of the product. It is the sole responsibility of the Buyer to verify whether the product corresponds to its capacity and intended use.
(c) Buyer’s rights: SKY-HERO will inspect the product and in its sole discretion repair or replace it with a refurbished product or functio-
nal equivalent. These are the Buyer’s exclusive legal rights of recovery where a defect is found. The decision made by SKY-HERO shall
be final and binding upon you.
SKY-HERO may refuse to provide inspection, repair or replacement service for products that are out of Warranty and will charge fees if
these services are provided for out-of-warranty products.
Damage or alteration of Warranty, quality or authenticity stickers, and/or product serial or electronic numbers, unauthorized repair or
modification, or any physical damage to the product or evidence of opening or tampering with the product casing will also avoid this
Warranty.
ATTENTION
We only carry out and cover repairs (under valid warranty) to electronic components and engines. Repairs to anything else, must therefor
be carried out by the purchaser themself.
DAMAGE LIMITATION
To the extent permitted by applicable law, SKY-HERO disclaims any infringement, consequential, indirect, or incidental damages, inclu-
ding but not limited to lost profits, lost business investments, lost goodwill, or damages.
In addition, SKY-HERO shall also not be responsible for failure or any third party equipment, even if SKY-HERO has been advised of the
possibility. SKY-HERO shall not be liable for any personal injury or death or any loss or damages to property arising from the product
used in a situation in which personal injury or deaths is likely occur.
If you are not ready, as a buyer, to accept the liability associated with the use of the product, we ask you to return the complete product
to the vendor, unused and in its original packaging.
QUESTIONS, ASSISTANCE AND REPAIRS
Without consulting SKY-HERO directly, your local dealer or point of sale can perform an estimate as to your eligibility for repair under
our Warranty. Please, in such a case, contact your dealer who will agree with SKY-HERO of an appropriate decision, to assist you as soon
as possible.
REPAIRS UNDER WARRANTY
If your product requires maintenance or repair, please contact either your dealer or SKY-HERO directly. Package the product carefully.
Please note that the original packing carton does not, as a general rule, protect the product from damage that can occur during trans-
port. Use a Parcel delivery service that provides tracking of shipment as well as sufficient carriage insurance, as SKY-HERO can accept
no responsibility for the product until it has been received and signed for by one of our employees.
Please ensure that you provide a valid proof of purchase, detailed reasons for the return as well as a list of all items included within your
parcel. We also need a full return mailing address together with phone number (please provide the international dialling code as necessa-
ry) and a contact e-mail address in case of questions.