Silicon Graphics Presenter, Owner'S Manual

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Chapter 2: Troubleshooting
Diagnostics Tests for the Presenter
If, after following the suggestions in this chapter, you still believe there is a
problem with the Presenter, run the Confidence Test from your CRT monitor.
Follow these steps:
1. From the System toolchest, choose “Run Confidence Tests.”
You see the Confidence Tests form.
2. Select the Presenter icon and click Open, or double-click the icon.
3. Follow the instructions on each screen to test the display, speakers, and
Presenter board.
4. To close the Confidence Test, press
<Esc>
.
If any of the tests indicate a failure, contact your service provider for further
instructions.
Product Support: Presenter
Silicon Graphics provides a comprehensive product support and
maintenance program for its products. If you are in North America and
would like support for your Silicon Graphics-supported products, contact
the Technical Assistance Center toll-free at 1-800-800-4SGI, or your
authorized service provider. If you are outside North America, contact the
Silicon Graphics subsidiary or authorized distributor in your country.
Product Support: Dukane Overhead Projector
For the Dukane service center near you, call Dukane toll-free at
1-800-676-2487 or 1-708-584-2300 extension 356 in the United States. Or send
a fax to Dukane at 1-708-584-0984 in the United States. For Dukane
international service, call 352-66-17-82 in Luxembourg, or send a fax to
352-67-64-60. The Dukane representatives will instruct you where to return
the projector.
Dukane service centers are listed in the manual that comes with the
overhead projector.