Silex technology AP-500AC User Manual Download Page 1

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Access Point

AP-500AC

User's Guide

WA102880XA

Summary of Contents for AP-500AC

Page 1: ...Access Point AP 500AC User s Guide WA102880XA...

Page 3: ...er Services 5 User registration 5 Product Information 5 Customer Support Center 5 2 About AP 500AC 7 2 1 Features 7 2 2 Parts and Functions 9 2 3 Hardware Specification 11 2 4 Software Specification 1...

Page 4: ...ingWebPageofAP 500AC AfterInitialConfiguration 51 3 3 Configuration at Web Page 53 3 4 Installing AP 500AC 58 Location of Installation 58 Change the Antenna Direction 60 Connect AP 500AC to a network...

Page 5: ...ails 101 Checking WDS Connection Status from Web Page 107 5 5 VLAN Feature 110 VLAN Configuration 111 5 6 Mac Address Filter 117 Filter Type 117 MAC Address List 118 MAC Address Filter Setting 119 5 7...

Page 6: ...ion Import Export 154 Configuration Export 155 Configuration Import 157 5 11 Maintenance Feature 161 Restarting 161 Factory Default Configuration 164 Firmware Update 167 5 12 Product Search Utility 16...

Page 7: ...ture OS version upgrades modifications and other changes Although every effort was made to prepare this manual with the utmost accuracy Silex Technology will not be held liable for any damages as a re...

Page 8: ...the warning Danger Danger indicates the existence of a hazard that could result in bodily injury if the safety instruction is not observed Warning Warning indicates the existence of a hazard that coul...

Page 9: ...ug the network cable from Ethernet HUB when receiving power over the Ethernet and contact your point of purchase Failure to take this action could cause fire or an electrical shock When AP 500AC emits...

Page 10: ...led with AP 500AC Other AC adapters may cause AP 500AC to malfunction Verify all cables are connected properly and safely before using AP 500AC When AP 500AC will not be used for an extended time disc...

Page 11: ...is available by e mail or telephone for any problems that you may encounter If you cannot find the relevant problem in this manual or on our website or if the corrective procedure does not resolve th...

Page 12: ...6 AP 500AC User s Guide...

Page 13: ...igher security with IEEE 802 1X authentication Multi SSID Up to 4 wireless interfaces can be used 2 Easy configuration using Smart Wireless Setup feature 3 Web configuration interface PoE Power over E...

Page 14: ...rtual network groups Supports the total management software AMC Manager non free program AMC Finder free program Using the AMC Manager you can maintain as well as monitor the Silex devices from a remo...

Page 15: ...Green ON One or more 5GHz wireless interfaces are active Blink Communicating over a wireless LAN OFF 5GHz wireless interface is not active Smart Wireless Setup is in progress at 2 4GHz STATUS LED bli...

Page 16: ...after Link LED and Status LED turn on 9 USB Port Connect a USB cable A type connector 10 AC Connector Connect an AC adaptor 11 Link LED Green Turns on when connected to a wired LAN 12 Network Port Co...

Page 17: ...Wired network interface 10BASE T 100BASE TX 1000BASE T Auto sensing 1 port Auto MDI MDIX Power over Ethernet PoE Wireless network interface IEEE 802 11a b g n ac For channels you can use check the reg...

Page 18: ...subi m me si le brouillage est susceptible d en compromettre le fonctionnement Antenna type Embedded PCB Antenna Model H2B1BC2A1B Antenna Gain 2 12dBi 5GHz device FCCID N6C SXPCEAC IC 4908A SXPCEAC FC...

Page 19: ...ur fonctionner avec les types d antenne num r s ci dessous et ayant un gain admissible maximal et l imp dance requise pour chaque type d antenne Les types d antenne non inclus dans cette liste ou dont...

Page 20: ...5 or above This technology allows you to connect your PoE supported devices to the Ethernet even in a location without electrical outlet nearby When receiving power over Ethernet you do not have to us...

Page 21: ...ts Generally if they are used near AP 500AC it will not cause any problems However when they approximate AP 500AC sound or image noise may occur Do not use AP 500AC near a cellular phone TV or Radio I...

Page 22: ...industry science medical equipment and licensed in room or low power non licensed radio stations Before you use AP 500AC check that it does not interfere with other devices If interference occurs stop...

Page 23: ...lly The radar signals are monitored for a certain amount of time after it is detected while wireless communication is disabled on AP 500AC then Once radar signals are detected the channel will not be...

Page 24: ...y a third party Unauthorized access to the network Leakage of personal information ID and Card information Spoofing and the falsification of intercepted data System crashes and data corruption Nowaday...

Page 25: ...r other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgment This product includes software develo...

Page 26: ...t includes software written by Tim Hudson tjh cryptsoft com Original SSLeay License Copyright C 1995 1998 Eric Young eay cryptsoft com All rights reserved This package is an SSL implementation written...

Page 27: ...the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tjh cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXP...

Page 28: ...22 AP 500AC User s Guide...

Page 29: ...two or more AP 500AC units to a wired LAN to configure them at once Start from this when you connect AP 500AC to your existing wired LAN Configuration Mode Connect AP 500AC directly to PC using a netw...

Page 30: ...items are required PC to use for configuration Network Cable Ethernet HUB When receiving power over Ethernet PoE PoE Hub or PoE power supply unit is required Displaying Web Page Using Wired LAN When...

Page 31: ...g n IEEE802 11a n ac W53 W56 W52 J52 R Default SSID 2 4G AP 500 1 SSID 5G AP 500 3 Key PIN Authentic WPA2 PSK Encryption AES Password N A IP Address 2 If AP 500AC was configured for another network in...

Page 32: ...e PoE supported HUB or PoE power supply unit is used then To connect two or more AC 500AP units repeat the process at 2 4 Note 3 Connect AP 500AC and Ethernet Hub via a network cable Network Cable Eth...

Page 33: ...a unique address to your PC that is not used for AP 500AC Note 6 Start a Web browser Internet Explorer Firefox etc on the PC you are using for the setup enter the IP address of AP 500AC in the address...

Page 34: ...r s Guide No password is set by default In such case just click Login Note 7 The login menu window is displayed Click Login to login to the Web page Web page has been displayed Go on to 3 3 Configurat...

Page 35: ...00AC directly to PC using a network cable to display the Web page AP 500AC can be configured one by one AP 500AC Network Cable PC Following items are required PC to use for configuration Network Cable...

Page 36: ...enabled on the PC to use for configuration please disable it temporarily 2 Connect AP 500AC and the PC to use for setup using a network cable AP 500AC Network Cable PC If a wireless interface is enab...

Page 37: ...old the push switch with a fine tipped object such as a pen or pencil Release the push switch SW2 when ACTIVE LED starts blinking in Orange It may take 3sec until blinking AP 500AC will start running...

Page 38: ...set to AP 500AC a password entry screen is displayed Enter the password and click Login The password entry screen is not displayed at the initial setup Note 5 Start a Web browser Internet Explorer Fi...

Page 39: ...wing items are required PC to use for configuration Displaying Web Page Using Wireless LAN By default it is impossible to access Web page as the port filter setting denies HTTP access over a wireless...

Page 40: ...EE802 11a n ac W53 W56 W52 J52 R Default SSID 2 4G AP 500 1 SSID 5G AP 500 3 Key PIN Authentic WPA2 PSK Encryption AES Password N A IP Address If AP 500AC was configured for another network in the pas...

Page 41: ...35 4 Click the icon below to show the wireless connection window 3 Move your cursor to top right or bottom right corners when a touch panel device is used swipe your finger from the right edge and cli...

Page 42: ...d on AP 500AC from a list and click Connect When Connect automatically is checked the PC will automatically be connected when it is restarted next time 6 Enter the security key of AP 500AC for Enter t...

Page 43: ...the network settings on the PC to access AP 500AC Example In case the default IP Address of AP 500AC is 10 18 52 86 change the network settings on your PC to the following IP Address 10 1 2 3 Subnet M...

Page 44: ...lity AMC Finder that can be downloaded from our homepage it is possible to show all AP 500AC units as a list and access the Web page of each For how to install and use AMC Finder refer to 5 12 Product...

Page 45: ...Page by Smart Wireless Setup Following items are required PC to use for configuration By default it is impossible to access Web page as the port filter setting denies HTTP access over a wireless LAN T...

Page 46: ...0 1 SSID 5G AP 500 3 Key PIN Authentic WPA2 PSK Encryption AES Password N A IP Address By default wireless interface 1 2 4GHz is set as wireless interface that can use Smart Wireless Setup If AP 500AC...

Page 47: ...41 4 Click the icon below to show the wireless connection window 3 Move your cursor to top right or bottom right corners when a touch panel device is used swipe your finger from the right edge and cli...

Page 48: ...onfigured on AP 500AC from a list and click Connect 6 The message says You can also connect by pushing the button on the router When Connect automatically is checked the PC will automatically be conne...

Page 49: ...g Web Page 43 7 Press and hold the push switch SW1 Release it when STATUS LED start blinking in Green AP 500AC Push Switch SW1 Confirm STATUS LED blinks Green 8 Click No don t turn on sharing or conne...

Page 50: ...que address to your PC that is not used for AP 500AC Note 10 Start a Web browser Internet Explorer Firefox etc on the PC you are using for the setup enter the IP address of AP 500AC in the address bar...

Page 51: ...g Web Page 45 No password is set by default In such case just click Login Note 11 The login menu window is displayed Click Login to login to the Web page Web page has been displayed Go on to 3 3 Confi...

Page 52: ...s the port filter setting denies HTTP access over a wireless LAN To use this method change the port filter setting in advance to allow HTTP access over a wireless LAN TIP Displaying Web Page Using Ext...

Page 53: ...n Using Web Page 47 2 Select Set up a new network and click Next 1 2 3 Select AP 500AC and click Next 1 2 If two or more of AP 500AC are displayed select the correct one by checking the host name on t...

Page 54: ...f AP 500AC to PIN field and click Next 4 1 2 Enter an SSID to Type your network name Click the down arrow button on the right of Change passphrase security level and encryption type advanced to config...

Page 55: ...Change the network settings on the PC to access AP 500AC Example In case the default IP Address of AP 500AC is 10 0 17 34 change the network settings on your PC to the following IP Address 10 1 2 3 S...

Page 56: ...x etc on the PC you are using for the setup enter the IP address of AP 500AC in the address bar and press the ENTER key By using the device search utility AMC Finder that can be downloaded from our ho...

Page 57: ...ess bar and press the ENTER key By using the device search utility AMC Finder that can be downloaded from our homepage it is possible to show all AP 500AC units as a list and access the Web page of ea...

Page 58: ...52 AP 500AC User s Guide 2 The login menu window is displayed Enter the password and click Login to login to the Web page When no password is set just click Login Note...

Page 59: ...on menu 2 Tab Changes the tabs of configuration 3 Configuration page Provides each setting 4 Link to Help page Opens the Help page that provides explanation on each setting 5 Submit button Saves the s...

Page 60: ...n Saves the configuration of AP 500AC as a file NTP Configuration Sets the NTP server to retrieve time information from Maintenance Restart Restarts AP 500AC Factory Default Resets AP 500AC to factory...

Page 61: ...ireless Setup is enabled on it To use MAC Address filter select the wireless interface that does not use MAC Address filter at Smart Wireless Setup page TIP Clicking Help on top right of the Web page...

Page 62: ...is completed Close your Web browser 2 The settings are saved and Restart button is displayed To continue configuration click the menu you want to configure next When necessary settings have been confi...

Page 63: ...n of use unplug the AC adaptor and network cable from AP 500AC according to instructions below Go on to 3 4 Installing AP 500AC then 1 2 Unplug the AC plug from the outlet and then AC adaptor from AP...

Page 64: ...tallation Install AP 500AC to a location of use Adjust direction of the antenna according to how you have installed the unit When placing the unit on a table Place the unit on a table with good line o...

Page 65: ...s Hang the unit on the screws This is a sample image in case the unit is hung on a wall horizontally Holes The screws do not come with the unit They need to be purchased separately The unit may drop i...

Page 66: ...Change the Antenna Direction When placing the unit on its bottom Stand the antenna upright 90 degrees Do not push the antenna to a wrong direction When you turn the antenna please be sensitive to the...

Page 67: ...n hanging the unit horizontally on a wall 1 Stand the antenna upright 3 Hang the unit on a wall 2 Turn the antenna Do not push the antenna to a wrong direction When you turn the antenna please be sens...

Page 68: ...nging the unit vertically on a wall 1 Stand the antenna upright 2 Turn the antenna 3 Hang the unit on a wall Do not push the antenna to a wrong direction When you turn the antenna please be sensitive...

Page 69: ...ectrical Outlet AP 500AC Connect AP 500AC to a network 1 Connect AP 500AC and Ethernet Hub via a network cable Network Cable Ethernet HUB AP 500AC When receiving power over Ethernet PoE the AC adaptor...

Page 70: ...64 AP 500AC User s Guide...

Page 71: ...nnect your PC to AP 500AC as a wireless client device AP 500AC PC Enter wireless LAN information Before connecting your PC you need to know SSID and Security Key configured on AP 500AC Pre Shared Key...

Page 72: ...Click the icon below to show the wireless connection window 1 Move your cursor to top right or bottom right corners when a touch panel device is used swipe your finger from the right edge and click S...

Page 73: ...gured on AP 500AC from a list and click Connect 4 Enter the security key of AP 500AC for Enter the network security key and click Next When Connect automatically is checked the PC will automatically b...

Page 74: ...68 AP 500AC User s Guide PC has been connected to AP 500AC 5 Click No don t turn on sharing or connect to devices...

Page 75: ...nfigure using the Smart Wireless Setup the wireless client device needs to support WPS Wi Fi Protected Setup When you are not sure if the wireless client device supports WPS or not see the operating m...

Page 76: ...1 ACTIVE LED Confirm Green LED starts blinking 1 2 3 Please use only one wireless device Even if two or more devices are waiting for wireless connections AP 500AC can configure only one device which h...

Page 77: ...s settings The STATUS LED will turn to Green when the configuration is completed STATUS LED turns Green The wireless client device has been connected to AP 500AC If STATUS LED turns to Red the configu...

Page 78: ...wireless client device supports WPS or not see the operating manual that came with the device or contact the manufacturer AP 500AC Execute Smart Wireless Setup PC WPS Wireless Device MFP etc 1 2 Durin...

Page 79: ...t menu on the Web page click Smart Wireless 1 Log in to the Web page of AP 500AC using your Web browser For how to display the Web page after the initial configuration refer to 3 2 Displaying Web Page...

Page 80: ...the Smart Wireless Setup is in process Note Please use only one wireless device Even if two or more devices are waiting for wireless connections AP 500AC can configure only one device which has repli...

Page 81: ...s settings The STATUS LED will turn to Green when the configuration is completed STATUS LED turns Green The wireless client device has been connected to AP 500AC If STATUS LED turns to Red the configu...

Page 82: ...ss client device supports WPS or not see the operating manual that came with the device or contact the manufacturer AP 500AC Check the PIN code Register the PIN code PC Wireless Device MFP etc During...

Page 83: ...the PIN code that is described on the bottom label of AP 500AC TIP For how to know the PIN code see the operating manual of the wireless device Note 2 Log in to the Web page of AP 500AC using your Web...

Page 84: ...he left menu on the Web page click Smart Wireless 4 Enter the PIN code of wireless device at PIN Code under Smart Wireless Setup Execute and click Register The STATUS LED blinks Green when the Smart W...

Page 85: ...ation is completed STATUS LED turns Green The wireless client device has been connected to AP 500AC If STATUS LED turns to Red the configuration would have failed Read the notes on this configuration...

Page 86: ...80 AP 500AC User s Guide...

Page 87: ...IP and wireless setting information of AP 500AC the MAC Address wireless signal strength etc of the connected station devices can be seen on the Web page 1 Log in to the Web page of AP 500AC using you...

Page 88: ...n the Web page click System This page shows the general settings such as TCP IP information Wireless LAN settings etc If you click Wireless the status page for wireless station devices is displayed In...

Page 89: ...automatically using the DHCP server feature of AP 500AC your PC must be set to Obtain an IP address automatically TIP 1 Log in to the Web page of AP 500AC using your Web browser For how to display the...

Page 90: ...ddress Set the end IP address Subnet Mask Set the subnet mask for IP address range If 0 0 0 0 is set the subnet mask appropriate for the Start IP Address will automatically be used Default Gateway Set...

Page 91: ...ress bar is displayed When the progress bar reaches the right end the restart is completed If you continue to configure the other settings you do not have to restart Please restart when you completed...

Page 92: ...onnect the AP 500AC to a network as below when you use the IEEE802 1X authentication IP Address of RADIUS server and port number of EAPOL can be set RADIUS Server HUB To backbone network AP 500AC PC A...

Page 93: ...click the band 2 4GHz 5GHz to use 802 1X authentication from the menu 1 Log in to the Web page of AP 500AC using your Web browser For how to display the Web page after the initial configuration refer...

Page 94: ...Enterprise Uses the 802 1X user authentication For encryption mode AES AUTO can be used Name Description Server IP Set the IP Address of RADIUS server This can be set only when the network authentica...

Page 95: ...s bar is displayed When the progress bar reaches the right end the restart is completed If you continue to configure the other settings you do not have to restart Please restart when you completed all...

Page 96: ...g on your environment and Web browser WDS is guaranteed only for Silex brand products that support WDS TIP If this mode is used two or more AP 500AC Access Points can communicate each other By linking...

Page 97: ...nnect in WDS mode configure the same wireless settings Following settings must be the same Wireless channel SSID Network authentication Encryption When using WDS the following features cannot be used...

Page 98: ...ter APs as shown blow When WDS is used for both 2 4GHz and 5GHz bands simultaneously please do not allow a link between the bands It may cause a loop communication error Repeater Repeater Repeater Rep...

Page 99: ...C as Root AP 2 Click the band 2 4GHz 5GHz to use WDS connection from the menu 1 Log in to the Web page of AP 500AC to use as Root AP using your Web browser For how to display the Web page after the in...

Page 100: ...o A Appendix A 1 List of All Settings The wireless settings of the selected interface will be necessary again when you configure Repeater AP Please take notes of the settings such as channel SSID netw...

Page 101: ...g is active it can block access from the Repeater AP s MAC Address If the Repeater AP is blocked you will need to change the filter settings at Security Access Control MAC Address Filter Note The Root...

Page 102: ...the host AP to connect in WDS and configure the same wireless settings Repeater Root AP Repeater AP to connect in WDS Enter the MAC Address that you have taken a note of when you had configured the h...

Page 103: ...he Root AP which is assigned for WDS connection Please refer to Step 3 of the Root AP configuration and see the note about wireless settings channel SSID network authentication and encryption mode Not...

Page 104: ...necessary again when you configure another Repeater AP Please take a note of the MAC Address Name Setting WDS Mode Repeater Wireless LAN Interface Select the interface you have selected to use for WDS...

Page 105: ...progress bar is displayed When the progress bar reaches the right end the restart is completed If you continue to configure the other settings you do not have to restart Please restart when you comple...

Page 106: ...and does not turn Orange AP 500AC is not connected in WDS See 5 4 WDS Feature What If WDS Connection Fails for a possible solution WDS connection status can also be checked from the Web page For detai...

Page 107: ...iltering is active on the host AP and it blocks access from the client AP 3 Too many station devices are connected to the host AP and it has reached the max number of connectable devices Follow the in...

Page 108: ...ork authentication encryption mode etc and the MAC Address Setting Item Wireless LAN Common Configuration Channel Wireless LAN Configuration Interface SSID Network Authentication Encryption Mode WDS I...

Page 109: ...Web page of AP 500AC host AP using your Web browser How to check the settings on host AP Check the Root AP or Repeater AP settings of the host AP For how to display the Web page after the initial conf...

Page 110: ...S Feature WDS Configuration Setting Item Wireless LAN Common Configuration Channel Wireless LAN Configuration Interface SSID Network Authentication Encryption Mode WDS Information Wireless Interface N...

Page 111: ...host AP using the MAC Address used to connect to host AP in WDS that you have previously checked at the client AP If access from the client AP is denied change the setting to allow it Note 5 Select t...

Page 112: ...differ depending on the encryption mode used When using AES only 100 units When using TKIP or AUTO 50 units In Multi SSID environment the number of connected devices will be the total number of device...

Page 113: ...ode properly check the status page on the Web page in the order from the client Repeater AP to the host Root AP or Repeater AP In the Web page the host AP connected in WDS is displayed How to check th...

Page 114: ...solutions In the Web page of Root AP Access Point MAC Address and Wireless Signal Strength dBm are not displayed Note 3 In the System Status page check the WDS Information If Access Point MAC Address...

Page 115: ...figuration page This will be the MAC Address of the wireless interface assigned for WDS connection When connected in WDS the Wireless Station Status page of the host AP shows a list of connected clien...

Page 116: ...VLAN hereinafter the VLAN HUB you can establish the virtual network groups As AP 500AC supports Multi SSID up to 4 virtual network groups can be established AP 500AC supports the tagged VLAN of IEEE8...

Page 117: ...HUB specifications please see the operation manual that came with your VLAN HUB Position of a trunk port on the VLAN HUB VLAN ID of the native VLAN VLAN ID of the devices connected to VLAN HUB The na...

Page 118: ...er How to configure the VLAN setting on AP 500AC When using a VLAN HUB during the configuration please make sure that you connect AP 500AC to the port that can communicate with your PC TIP For how to...

Page 119: ...e able to configure AP 500AC via the network with a different VLAN ID from management VLAN ID When VLAN feature is set to ENABLE the VLAN ID can also be configured from the wireless general configurat...

Page 120: ...e progress bar is displayed When the progress bar reaches the right end the restart is completed If you continue to configure the other settings you do not have to restart Please restart when you comp...

Page 121: ...15 How to connect AP 500AC to a trunk port of VLAN HUB Connect a wired LAN port of AP 500AC and a trunk port of VLAN HUB that you have checked beforehand using a network cable VLAN HUB Trunk Port Netw...

Page 122: ...PC running on VLAN enabled environment the VLAN ID configured to SSID of the wireless LAN must be the same as management VLAN ID By defaults the configuration change via wireless LAN is restricted on...

Page 123: ...me Description DISABLE Does not use MAC Address filter All devices are allowed to access ALLOW Allows access only from devices with the registered MAC Address DENY Denies access from devices with the...

Page 124: ...ile and import it to AP 500AC from the Web page Create the MAC Address list as a text file using an editor etc and save it with any file name In MAC Address list one MAC Address needs to be described...

Page 125: ...ress filter 2 From the left menu in the Web page click Access Control MAC Address Filter 1 2 1 Log in to the Web page of AP 500AC using your Web browser For how to display the Web page after the initi...

Page 126: ...etup is enabled on the wireless interface MAC Address filtering cannot be used After Submit is clicked MAC Address information of the imported file is displayed on the list of Web page When a file of...

Page 127: ...yed Click OK 6 When finished click Restart If you continue to configure the other settings you do not have to restart Please restart when you completed all other settings The MAC Address Filter settin...

Page 128: ...122 AP 500AC User s Guide 7 After the Restart button is clicked the progress bar is displayed When the progress bar reaches the right end the restart is completed...

Page 129: ...device server feature the USB connection utility SX Virtual Link is required How to install and use SX Virtual Link is as follows SX Virtual Link is also used for the log output feature Note Connect t...

Page 130: ...nload SX Virtual Link URL USA http www silexamerica com Europe http www silexeurope com What is SX Virtual Link SX Virtual Link allows you to connect your PC to a USB device that is connected to AP 50...

Page 131: ...ator privilege is required for installation TIP 2 The User Account Control message is displayed click Yes 3 SX Virtual Link installer is started and the language selection menu is displayed Select Eng...

Page 132: ...126 AP 500AC User s Guide 5 Read the SOFTWARE LICENSE AGREEMENT and click Yes 4 Click Next...

Page 133: ...5 Other Features 127 By clicking Browse the folder can be changed Note 6 Select a folder to install into and click Next 7 Enter a group name to be displayed in the start menu and click Next...

Page 134: ...If using a firewall function of commercial security software please add SX Virtual Link to the exception list in your security software Refer to the FAQ on our website http www silexamerica com for de...

Page 135: ...list How to start SX Virtual Link If SX Virtual Link is not running click Start SX Virtual Link In Windows 7 click the button on the notification area bottom right corner of your desktop to display th...

Page 136: ...USB device in SX Virtual Link s main window Use a button Select the USB device and click the Connect button in SX Virtual Link s main window If you select two or more USB devices you can connect to t...

Page 137: ...r Features 131 1 Start SX Virtual Link 2 In SX Virtual Link s main window click the Help button and select Help from the menu displayed How to open the SX Virtual Link s Online Help 3 Online Help will...

Page 138: ...tual Link from the list and click Uninstall Uninstalling SX Virtual Link To uninstall SX Virtual Link administrator privilege is required TIP How to uninstall the USB device connection utility SX Virt...

Page 139: ...5 Other Features 133 3 A confirmation message is displayed Click Yes to start the uninstallation 4 When the below window is displayed click Finish...

Page 140: ...e connected to AP 500AC Once the log file is saved to the USB storage device it can be retrieved over a network using SX Virtual link How to output the log and retrieve it from the USB storage device...

Page 141: ...e USB connection utility SX Virtual Link is required For how to install refer to 5 7 Device Server Feature In order to save the log to USB storage device prepare a USB storage device such as USB flash...

Page 142: ...m the left menu on the Web page click Log Output 1 Log in to the Web page of AP 500AC using your Web browser For how to display the Web page after the initial configuration refer to 3 2 Displaying Web...

Page 143: ...ion item refer to A Appendix A 1 List of All Settings Note If you continue to configure the other settings you do not have to restart Please restart when you completed all other settings The log outpu...

Page 144: ...138 AP 500AC User s Guide 5 After the Restart button is clicked the progress bar is displayed When the progress bar reaches the right end the restart is completed...

Page 145: ...n the USB storage device connected to AP 500AC disable the USB log output feature first The log can be retrieved using SX Virtual Link 1 Log in to the Web page of AP 500AC using your Web browser For h...

Page 146: ...140 AP 500AC User s Guide 2 From the left menu on the Web page click Log Output 3 In the Log Output page select DISABLE for USB Log Output and click Submit 1 2...

Page 147: ...n the progress bar reaches the right end the restart is completed 4 When finished click Restart If you continue to configure the other settings you do not have to restart Please restart when you compl...

Page 148: ...right corner of your desktop to display the tasktray icons For details on SX Virtual Link refer to 5 7 Device Server Feature Sharing USB Devices over the Network Note Note How to retrieve the log fil...

Page 149: ...Network To restart the log output configure the log output settings again Note 3 When successfully connected Windows Plug and Play will run and the USB storage device will become ready to use Now you...

Page 150: ...out turning off the USB log output feature the POWER LED on AP 500AC will blink in Red For how to restart AP 500AC refer to Chapter 5 11 Maintenance Feature Restarting The log output will not be start...

Page 151: ...ystem logs The system log file will remain even after AP 500AC is reset to factory defaults When a size of log file file name sys_log txt exceeds 10MB a new file is created For the existing file a num...

Page 152: ...uration mode start setting mode start Configuration mode error setting mode is failed Smart Wireless Setup started Smart Wireless Setting start Smart Wireless Setup finished successfully Smart Wireles...

Page 153: ...p to 64KB log information can be saved as event log file When it exceeds 64KB the information will automatically be deleted from the older one On Web page all log information of 64KB can be seen It is...

Page 154: ...0AC can be accessed from the Web configuration interface 2 From the left menu on the Web page click Log Output 1 Log in to the Web page of AP 500AC using your Web browser For how to display the Web pa...

Page 155: ...the system logs and click Save to save them When the message appears to confirm where to save the compressed file of system logs sys_log_archive tgz click Save The log files cannot be saved individual...

Page 156: ...ed from the Web configuration interface 2 From the left menu on the Web page click Log Output 1 Log in to the Web page of AP 500AC using your Web browser For how to display the Web page after the init...

Page 157: ...System Log to show a list of the system logs and click Remove to delete them Click OK to a confirmation message The system log files cannot be deleted individually If Cancel is clicked the system log...

Page 158: ...500AC can be accessed from the Web configuration interface 2 From the left menu on the Web page click Log Output 1 Log in to the Web page of AP 500AC using your Web browser For how to display the Web...

Page 159: ...153 3 4 Click Event Log to display the event log Click Save to save the event log When the message appears to confirm where to save the event log file click Save If is clicked Save as option can be s...

Page 160: ...import export The configuration file you can import to AP 500AC must be the one you had exported from AP 500AC After the configuration file is exported please do not change the file name as well as e...

Page 161: ...xplained 2 From the left menu on the Web page click Export Configuration 1 Log in to the Web page of AP 500AC using your Web browser For how to display the Web page after the initial configuration ref...

Page 162: ...AC User s Guide 3 4 In the Export Configuration page click Yes A message dialog to confirm where to save the configuration file config txt is displayed Click Save By clicking you can select Save as op...

Page 163: ...xplained 2 From the left menu on the Web page click Import Configuration 1 Log in to the Web page of AP 500AC using your Web browser For how to display the Web page after the initial configuration ref...

Page 164: ...ct the configuration file config txt is displayed Select the file to upload and click Open 3 In the Import Configuration page click Browse The configuration file you can import to AP 500AC must be the...

Page 165: ...ther Features 159 6 Click OK in a confirmation message 5 In the Import Configuration page check the configuration file you have selected is displayed at the New Configuration File field Click Submit 1...

Page 166: ...160 AP 500AC User s Guide 8 After the Restart button is clicked the progress bar is displayed When the progress bar reaches the right end the restart is completed 7 When finished click Restart...

Page 167: ...into the outlet How to restart AP 500AC by unplugging the AC adaptor 3 When ACTIVE LED starts blinking in Green and then turns to Green the restart is completed When receiving power over the Ethernet...

Page 168: ...e 2 From the left menu on the Web page click Maintenance Restart 1 Log in to the Web page of AP 500AC using your Web browser For how to display the Web page after the initial configuration refer to 3...

Page 169: ...5 Other Features 163 3 In the page displayed click Yes 4 After Yes is clicked the progress bar is displayed When the progress bar reaches the right end the restart is completed...

Page 170: ...Configuration 1 Unplug the AC adaptor of AP 500AC from the outlet How to reset AP 500AC to factory defaults using the Push Switch 3 When the factory default configuration is completed AP 500AC is res...

Page 171: ...page 2 From the left menu on the Web page click Maintenance Factory Default 1 Log in to the Web page of AP 500AC using your Web browser For how to display the Web page after the initial configuration...

Page 172: ...6 AP 500AC User s Guide 4 When a confirmation message is displayed click OK 3 In the page displayed click Yes 5 When the progress bar reaches the right end the factory default configuration is complet...

Page 173: ...file to AP 500AC refer to the firmware update procedure sheet file contained in the firmware file you download 1 Access our website below 2 Go to the support section and download the firmware file Ho...

Page 174: ...oduct Search Utility 1 Access our website below How to install and use the product search utility AMC Finder is explained 2 Go to the support section and download AMC Finder How to download the produc...

Page 175: ...wnloaded and then double click Setup exe 2 The User Account Control message is displayed click Yes How to install the product search utility 3 AMC Finder installer is started and the language selectio...

Page 176: ...170 AP 500AC User s Guide 5 Read the SOFTWARE LICENSE AGREEMENT and click Yes 4 Click Next...

Page 177: ...5 Other Features 171 By clicking Browse the folder can be changed Note 6 Select a folder to install into and click Next 7 Enter a group name to be displayed in the start menu and click Next...

Page 178: ...172 AP 500AC User s Guide 8 Click Start to begin the installation 9 AMC Finder has been installed Click Finish...

Page 179: ...he PC first If the IP address is not correct configure a correct address Example If the IP address of AP 500AC is 192 168 20 123 the PC must have the address such as 192 168 20 1 which is not used by...

Page 180: ...ick Login If two or more of AP 500AC are displayed select the correct one by checking the IP address and MAC address Note Note 1 Select AP 500AC to configure and click Configure using Web browser 2 Th...

Page 181: ...rch utility AMC Finder is explained If AMC Finder is not necessary you can uninstall it by following the instructions below To uninstall AMC Finder administrator privilege is required TIP 1 Click Star...

Page 182: ...176 AP 500AC User s Guide 3 A confirmation message is displayed Click Next to start the uninstallation 4 When the below window is displayed click Finish...

Page 183: ...your subnetwork Range ENABLE DISABLE Default Value DISABLE IP Address General Configuration Detail Configuration Details Set the IP address When DHCP client is enabled the IP Address obtained from DH...

Page 184: ...ration Detail Configuration Details Enable Disable the DHCP server function Select ENABLE to run AP 500AC as a DHCP server to automatically assign an IP address to the PC Select DISABLE if you already...

Page 185: ...be 4 numbers separated by dots and expressed in the format xxx xxx xxx xxx Range 0 0 0 0 255 255 255 255 Default Value 0 0 0 0 Note When set to 0 0 0 0 this setting is disabled and default gateway ad...

Page 186: ...z Default Value 20MHz Note 40MHz High speed Uses double bandwidth Two neighboring bandwidths are combined together for high speed transmission 20MHz Standard Uses standard single bandwidth If your net...

Page 187: ...rk The SSID is an ID that distinguishes a wireless LAN network from others For wireless devices to communicate with each other on a wireless network they must share the same SSID Range Up to 32 charac...

Page 188: ...For encryption mode WEP can be used WPA PSK Uses PSK for network authentication For encryption mode TKIP AES AUTO can be selected The encryption key will be generated by communicating with your wirele...

Page 189: ...or encryption 1 4 This setting must be the same as that of your wireless devices Range 1 4 Default Value 1 WEP Key1 4 General Configuration Detail Configuration Details Set the WEP key for WEP encrypt...

Page 190: ...TKIP or AUTO 50 units When using the WDS feature the Repeater AP connected to AP 500AC as client AP will consume one connection while Root AP or Repeater APs connected to AP 500AC as host AP will NOT...

Page 191: ...802 1X WPA Enterprise WPA2 Enterprise or WPA WPA2 Enterprise Range 0 0 0 0 255 255 255 255 Default Value 0 0 0 0 Port Number General Configuration Detail Configuration Details Set the port number used...

Page 192: ...ration Details Select the wireless interface for WDS to make communication between the Access Points Range Wireless1 Wireless2 Default Value Wireless1 Note The MAC Address displayed under the Wireless...

Page 193: ...100 RTS Threshold General Configuration Detail Configuration Details Set the RTS threshold value Range 1 2346 Default Value 2346 Short Preamble General Configuration Detail Configuration Details Enab...

Page 194: ...etails Change the QoS setting for BK Back Ground of WMM EDCA Range ECWmin 1 15 ECWmax 1 15 AIFSN 1 15 TxOPLimit 0 8192 Default Value ECWmin 4 ECWmax 10 AIFSN 7 TxOPLimit 0 Note TxOPLimit must be a mul...

Page 195: ...ultiple of 32 a largest multiple number of 32 not exceeding the entered value will be applied Wireless LAN Configuration 2 4GHz QoS WMM Configuration for Station BE General Configuration Detail Config...

Page 196: ...ls Change the QoS setting for VI Video of WMM EDCA Range ECWmin 1 15 ECWmax 1 15 AIFSN 1 15 TxOPLimit 0 8192 ACM ON OFF Default Value ECWmin 3 ECWmax 4 AIFSN 2 TxOPLimit 3008 ACM OFF Note TxOPLimit mu...

Page 197: ...Even faster than 40MHz 40MHz High speed Uses double bandwidth Two adjacent 20MHz bandwidths are combined together for high speed transmission 20MHz Standard Uses standard single bandwidth If your netw...

Page 198: ...running on all of channels AP 500AC will switch the channel in approximately 30 min from the one specified previously to the other While the channel switch is in process 5GHz LED Red will turn on Wir...

Page 199: ...n mode WEP can be used WPA PSK Uses PSK for network authentication For encryption mode TKIP AES AUTO can be selected The encryption key will be generated by communicating with your wireless devices us...

Page 200: ...se for encryption 1 4 This setting must be the same as that of your wireless devices Range 1 4 Default Value 1 WEP Key1 4 General Configuration Detail Configuration Details Set the WEP key for WEP enc...

Page 201: ...r AUTO 50 units When using the WDS feature the Repeater AP connected to AP 500AC as client AP will consume one connection while Root AP or Repeater APs connected to AP 500AC as host AP will NOT consum...

Page 202: ...is 802 1X WPA Enterprise WPA2 Enterprise or WPA WPA2 Enterprise Range 0 0 0 0 255 255 255 255 Default Value 0 0 0 0 Port Number General Configuration Detail Configuration Details Set the port number...

Page 203: ...n Details Select the wireless interface for WDS to make communication between the Access Points Range Wireless3 Wireless4 Default Value Wireless3 Note The MAC Address displayed under the Wireless Inte...

Page 204: ...e scope of search the risk of interference to the other wireless networks could be reduced Range 5 100 Default Value 100 RTS Threshold General Configuration Detail Configuration Details Set the RTS th...

Page 205: ...Change the QoS setting for BK Back Ground of WMM EDCA Range ECWmin 1 15 ECWmax 1 15 AIFSN 1 15 TxOPLimit 0 8192 Default Value ECWmin 4 ECWmax 10 AIFSN 7 TxOPLimit 0 Note TxOPLimit must be a multiple...

Page 206: ...t a multiple of 32 a largest multiple number of 32 not exceeding the entered value will be applied Wireless LAN Configuration 5GHz QoS WMM Configuration for Station BE General Configuration Detail Con...

Page 207: ...ge the QoS setting for VI Video of WMM EDCA Range ECWmin 1 15 ECWmax 1 15 AIFSN 1 15 TxOPLimit 0 8192 ACM ON OFF Default Value ECWmin 3 ECWmax 4 AIFSN 2 TxOPLimit 3008 ACM OFF Note TxOPLimit must be a...

Page 208: ...ect the wireless interface that you wish to perform Smart Wireless Setup Range 1 2 3 4 Default Value 1 External Registrar General Configuration Detail Configuration Details Enable Disable the external...

Page 209: ...or each Multi SSID of AP 500AC Range 1 4094 Default Value 1 Note This setting becomes active only when VLAN is set to ENABLE The SSID corresponding to each VLAN ID will be displayed on the right Manag...

Page 210: ...fault Value AUTO Note Usually AUTO is used If a LED on your HUB does not light on when AP 500AC is powered on change the network type to that of the HUB Password Configuration New Password General Con...

Page 211: ...s allowed When set to DISABLE access to AP 500AC is denied Range ENABLE DISABLE Default Value Wired LAN ENABLE Wireless LAN DISABLE SNMP General Configuration Detail Configuration Details Allow Deny a...

Page 212: ...s LAN 1 4 Filter Type General Configuration Detail Configuration Details Set a security type for MAC Address filtering used over a wireless LAN Range DISABLE DENY ALLOW Default Value DISABLE Note When...

Page 213: ...l Configuration Details Allow Deny communication among the wireless client devices connected to AP 500AC If the privacy separator is enabled on the wireless interface wireless frames are not forwarded...

Page 214: ...to save the log Range 1 10 Default Value 2 File Name General Configuration Detail Configuration Details Specify the log file name Range Alphanumeric character string 1 64 characters Default Value log...

Page 215: ...Server General Configuration Detail Configuration Details Set the domain name or IP Address for NTP server Range In case of the domain name Alphanumeric character string 0 128 characters In case of t...

Page 216: ...roubles you may experience when you are configuring or using the AP 500AC I cannot access the Web page of AP 500AC HTTP access may be blocked by a port filter function Solution Log into the Web page o...

Page 217: ...ed POWER LED blink Red rapidly Overcurrent is detected on USB port Solution Remove the USB device from AP 500AC Configuration Mode error occurred ACTIVE LED blinks Red AP 500AC may be connected to net...

Page 218: ...212 AP 500AC User s Guide...

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