Troubleshooting
Rev 1 Aug.11
53
Temperature-related alerts
The mobile hotspot is designed to work over a wide temperature range. (See
Environmental Specifications
on page 56 for details.) If you are outside that
temperature range, the mobile hotspot issues an alert.
Move the device to an area where the temperature is more suitable and, if the
mobile hotspot is too warm, make sure the area is well-ventilated and air can
circulate around the device.
Note: The battery may not recharge if the mobile hotspot is outside the operating temper-
ature range.
WPS Setup Failed; Device not connected!
The device you are trying to connect may not be WPS-enabled. Use the manual
method to connect the Wi-Fi device to your Wi-Fi network.
1.
Open the Wi-Fi menu on the device you are trying to connect to the Wi-Fi
network.
2.
Select your Network Name from the list of available Wi-Fi networks.
3.
Select Connect and when prompted, enter your Wi-Fi Key.
Connection Alerts
I
f you receive any of the following connection alerts, contact AT&T Customer Care
and provide them with the name and number of the alert.
Table 5-1: Connection alerts
Alert
Description
8
Operator Determined Barring
25
LLC or SNDCP failure
26
Insufficient resources
27
Missing or unknown APN
28
Unknown PDP address or type
29
User authentication failed
30
Activation rejected by GGSN
32
Service Option not supported
33
Service Option not subscribed
34
Service Option temporarily out of order
36
Regular deactivation
37
QOS not accepted
38
Network failure
Summary of Contents for AT&T Elevate 4G
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